Hotel - ibis Dortmund City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dortmund City Hotel

4.0/5 434 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

WESTFALLENHALLEN1 km / 0.62 mi

Exhibition centre

MESSE ESSEN GRUGA23 km / 14.29 mi

Our rooms

A relaxing night's sleep for our guests is our top priority! That's why all 97 rooms are air-conditioned, soundproofed and feature Sweet Bed by ibis beds for your ultimate in sleeping comfort. All rooms have TV with a wide range of Sky channels.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,224 reviews

Our guest reviews for
ibis Dortmund City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 434 reviews
- Solo - 27/07/2019 AccorHotels review

Reliable, clean quiet, friendly and helpful staff

Sam Couples - 16/07/2019 AccorHotels review
« Great hotel for a quick stay »

Hotel was very clean and open. Would have liked a fridge in the room though.

Emelie Couples - 15/07/2019 AccorHotels review
« Everything worked out as planned, had no problems with our stay. »

Had a good time, no problems, liked the location near av u-ban and an convenience store, and at walking distance to centrum and west fallen park.

Marukkito23 Couples - 07/07/2019 AccorHotels review
« Correcta »

Satisfactoria

Anonymous Business - 06/07/2019 AccorHotels review
« okay »

Would be nice, if the towels would be changed more often, and if they would smell better. Also the blankets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We only change towels on request 24h a day or if they are found on the bathroom floor by our houskeeping staff. If you leave your towels on the holders they wont be exchanged. The water and energy savings finance reforestations projects. Guest reusing their towels help us to plant 1 tree per minute worldwide. As for the smell, we use non parfumed, allergy friendly and enviromantal friendly detergents. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlo Klinker Manager

Maros S. Business - 04/07/2019 AccorHotels review
« I was satisfied. »

It was really nice stay. For business trip it's ideal.

Sameh S. Business - 11/06/2019 AccorHotels review
« Feel at home »

It was a nice place to stay.. I enjoyed the life there ... the staff was too kind and friendly.

Tomislav Business - 10/06/2019 AccorHotels review
« Great for 1-3 days,alldough toilet-bathroom area is not too good solved,buillet in the room. »

It was a nice for a single person room.

Solo travel - 04/06/2019 TripAdvisor review
« A Day At The Races »

I was impressed by the professionalism and Friendliness of all the staff that I met during my stay. The location of the hotel was well connected to all aspects of the Dortmund transport system. From a communications point of view, the internet connection was very good and allowed for uninterrupted video calls. Finally, I would recommend the breakfast as tasty, a great selection and lots to choose from.

Mike S. Friends - 13/05/2019 AccorHotels review
« Great price for match day. »

Not too far from the centre of Dortmund, and great value for money on a match day. Clean modern hotel, courteous English speaking staff. Great.

Anonymous Friends - 13/04/2019 AccorHotels review
« Nice hotel, but bad administration »

So many mistakes and misunderstandings with the reservations. And one of the rooms we got was already occupied - suddenly another guest came in, and it turned out his things were in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.K., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Dortmund City Carlo Klinker Generalmanager

Andrea Couples - 20/03/2019 AccorHotels review
« Great location! »

Quick and easy check in. Friendly staff. Very clean. Great location. Handy supermarket next door. Free parking was a big bonus! Tea or coffee making facilities would be the only thing to improve this stay.

Dick D. Families - 20/12/2018 AccorHotels review
« Only One Real Problem [Nur ein echtes Problem] »

This was my third stay at iBis Dortmund City, and the single complaint is the same: the comforters for the beds are extremely heavy and uncomfortable. The shower is excellent, there is sufficient space even for visitors and tourists. Anything lacking (facial tissue, etc.) can be purchased at the Rewe store which is in the same building on the ground floor. When I return, I might just bring my own lighter-weight comforter from home. Dies war mein dritter Aufenthalt im iBis Dortmund City und die einzige Beschwerde ist die gleiche: Die Bettdecken für die Betten sind extrem schwer und unbequem. Die Dusche ist ausgezeichnet, auch für Besucher und Touristen ist ausreichend Platz vorhanden. Fehlende Teile (Kosmetiktücher usw.) können im Rewe-Laden gekauft werden, der sich im selben Gebäude im Erdgeschoss befindet. Wenn ich wiederkomme, bringe ich vielleicht meine eigene leichtere Bettdecke von zu Hause mit.

Anonymous Families - 05/12/2018 AccorHotels review
« Disappointing stay »

We booked a room for 2 adults and a baby but soon found out that thus hotel is not family friendly when you have a young child. The room was very small and although a cot was available there was no way of making bottles in the room as there was no kettle. This meant in the middle of the night we had to get dressed and go down to reception just to feed our baby. I was also told I could use the hit water facilities anytime I wanted by myself and then rudely told I wasn't allowed by another member of staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISTINA S., Thank you for taking the time to tell us about your experience at the ibis Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel ibis Dortmund City Carlo Klinker Manager

Jo Friends - 18/11/2018 AccorHotels review
« very friendly and efficient staff »

We found the staff very friendly and efficient (in the evening and at breakfast) even when the hotel and bar area got busy. We appreciated being able to have a drink and some food after the Slayer concert even if it was late at night. Rooms are equally efficient, quiet and clean. It was a nice surprise to be able to park the car inside at no cost.

Dhruva J. Business - 18/11/2018 AccorHotels review
« Good »

Stay was good ! Especially Fabio at front desk is very helpful. He assisted me for planning my local travel. Computer acces in lobby is very useful. Breakfast can be improved by adding some things which might be useful for Asian guest especially Indian; like some more vegetarian food items or adding some chicken and egg preparations, which may suit Indian palate

Nelson C. Business - 03/11/2018 AccorHotels review
« Honest as always. »

Nothing more and nothing less than expected. Restaurant dos not serve dinner but a few places nearby. Bathroom small as usual in Europe. Good location.

Brad G. Business - 09/10/2018 AccorHotels review
« Hotel is in a great location »

In a great location a short walk into the city and close to Signal Iduna stadium for me. Room was comfortable but you only get one very thin towel, apart from that it's a good hotel.

Philip R. Solo - 05/10/2018 AccorHotels review
« Amazing »

Really good

Business - 26/09/2018 TripAdvisor review
« Welcoming »

This Ibis gets better. Very clean, very welcoming. Our problem was quickly and professionally resolved by the person at reception, Fabio (?) and the bar service from Yvanta (?) was very excellent, she should be promoted for her excellence in service and professionalism. Food basic but excellent.

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