Hotel - Novotel Barcelona Sant Joan Despi
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Novotel Barcelona Sant Joan Despi Hotel

4.0/5 1,114 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed at 20 euros per day/pet 20  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 13:00-16:00/19:30-23:30

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

ALMIRALL PRODESFARMA2 km / 1.24 mi GALLINA BLANCA2 km / 1.24 mi
BAYER HISPANIA2 km / 1.24 mi

Congress centre

PALACIO DE CONGRESOS CATALUNA3 km / 1.86 mi

Exhibition centre

FIRA DE BARCELONA8 km / 4.97 mi FORUM15 km / 9.32 mi WORLD TRADE CENTER CORNELLA10 km / 6.21 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Novotel Barcelona Sant Joan Despi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JUJOL A 55 m2 2 m 30 15 25 20 30
JUJOL B 75 m2 3 m 60 30 36 50 60
FONTSANTA 77 m2 2 m 45 28 30 30 50
JUJOL A+B 130 m2 3 m 120 40 50 80 110
JUJOL C 130 m2 3 m 100 40 48 50 80
TERRAZA 205 m2 0 m 0 0 0 0 0
JUJOL B+C 205 m2 3 m 180 50 60 90 140
JUJOL A+B+C 260 m2 3 m 200 70 75 135 200
FOYER 280 m2 2 m 0 0 0 0 0
    • Meeting room
    • Syndicated room
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 161 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,438 reviews

Our guest reviews for
Novotel Barcelona Sant Joan Despi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,114 reviews
Solo travel - 13/06/2019 TripAdvisor review
« Don't forget the taxi......................... »

All good during my stay at the hotel except when I asked to book a cab to the airport the reception team said oh its Sunday and we may have a problem!!! Apparently another group had been waiting 20 minutes with no confirmation of a cab? if this is a normal situation then the hotel must make guests aware of it and also have some sort of plan in place to ensure people can leave the hotel efficiently.

Couples - 10/06/2019 TripAdvisor review
« Barcelona Sant Joan Despi in June »

We spent time here in June. It was very hot but the hotel room was a reasonable temperature. The room was clean and adequate for our needs, with any extras needed given without fuss. We had friend collect us both days, so did not use the close public transport. Most of the staff were pleasant, though not many smiles were given. Josep was extra attentive, and made sure we had everything we needed. A good pace to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We would like to thank you for your nice review regarding your stay at Novotel Barcelona Sant Joan Despi. We will share your comment with all the team, specially with Josep who will be very grateful for your positive feedback. We hope you will visit us again when travelling back to Barcelona. Best regards, Ivan Añon General Manager

Anonymous Couples - 02/06/2019 AccorHotels certified review

Excepcional

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Iglesias, Muchas gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Ivan AÑON General Manager

Family - 01/06/2019 TripAdvisor review
« Stay with family »

Cleanlyness in the hotel is an importent thing when I'm travelling with my family. This hotel has tu work hard on this point. The facility is not the newest and many elements of the interior are run down. Please renovate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hermrigen3274, We appreciate your feedback regarding your stay at the hotel Novotel Barcelona Sant Joan Despi. The housekeeping manager is aware of your review and she will share it with all the team in order to keep improving our service. Please make sure that we will renovate the hotel progressively in the following months. Best regards, Ivan Añon General Manager

Hotel A. Y. P. A. Y. S. Business - 31/05/2019 AccorHotels certified review
« sastifactoria »

amables , agradable limpieza

Our hotel has responded to the review
Our hotel has responded to the review

Estimada clienta, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Barcelona Sant Joan Despi. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ivan AÑON General Manager

Visitor Business - 22/05/2019 AccorHotels certified review
« Does the job but nothing more »

The room was decent and very quiet, but it lacked electrical outlets, I had to fight a bit against the broken bathtub that would not empty itself, and the couch cover had a hole. Breakfast was satisfying. I had to pay an unclear 0.99€ tax which I didn't need to pay in another hotel in the same city one day later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Maintenance staff will check the bathtub in order to prevent future occurrences. As far as the couch cover, be sure that it will be taken away. Regarding the city tax, we would like to inform you that this is an obligatory local tax raised by the government. Unfortunately, we can not avoid charging it to every single customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Jeffrey M. Business - 21/05/2019 AccorHotels certified review
« Nice place to stay. Staff was very friendly »

All was good with exception of some ants present in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. M., We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ivan AÑON General Manager

Anonymous Solo - 20/05/2019 AccorHotels certified review
« conveniently located »

the stay would have been better if i had not found ants in my 5th floor room, also the cleaning was completely ignored, why have an option to skip housekeeping when they don't even pay attention to the signs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Jorge Solo - 18/05/2019 AccorHotels certified review
« Satisfecho »

Satifactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Poyato, Le agradecemos una vez más su feedback positivo. Es un placer contar con su fidelidad y siempre que podamos hacer algo para mejorar su estancia, no dude en hacernoslo saber. Reciba un cordial saludo. Ivan AÑON General Manager

Jen Couples - 14/05/2019 AccorHotels certified review
« Novotel standards »

Very pleasant and helpful staff. Mostly everything was very good. We had a power cut for a short spell one evening and a wedding party were being a bit loud the following evening even with windows closed but apart from that nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER, We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry about the inconveniences due to the wedding that took place in the hotel on Saturday evening. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Ivan AÑON General Manager

alexfilizola Business - 13/05/2019 TripAdvisor review
« Good compromise »

The hotel is not too expensive nor too sophisticated but provides you with a good experience at an affordable price. The staff is extremely polite and helpful. To reach the main Barcelona attractions there are public transportation at an walking distance. The food at the restaurant is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexfilizola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan AÑON General Manager

Rafael Couples - 12/05/2019 AccorHotels certified review
« Interns in reception lacking rigour »

The hotel was what I am used to, no thrills, old and shabby but decent. The problem was the intern in reception, she tried to charge me twice the price I had booked the room for...and I had to call the manager to prevent her for charging me wrongly.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Rafael, Muchas gracias por hacernos llegar sus observaciones acerca de su estancia en el Novotel Sant Joan Despi. Siento enormemente que la experiencia en el check-in no fuese la esperada. He revisado lo ocurrido con la responsable del departamento y me comenta que la persona que le atendió en un primer momento fue una becaria que no se dió cuenta de que usted ya había pagado parcialmente su estancia con los puntos de su tarjeta de fidelidad. A continuación, la recepcionista empleada lo revisó y se le cobró el importe que correspondía. Sentimos mucho los inconvenientes que le haya podido causar esta situación y esperamos que nos dé una nueva oportunidad para ofrecerle un servicio óptimo en un futuro. Reciba un cordial saludo, Ivan AÑON General Manager

Kimberley Families - 05/05/2019 AccorHotels certified review
« Very disappointing and dissatisfied »

The standard was not of a 4 star hotel nor was it to the standard of novotel hotels i have stayed in previously. The room was dirty even after being cleaned. There were holes in the carpet and curtains. The nets were filthy and black at the bottom. The room and bathroom were full of dirt amd crumbs. The room was not hovered once within our 1 week stay. The restaurant food at breakfast was always cold. All plates and bowls were 80% chipped. Many times had to return cups and tableware as it was dirty. 3 occasions there were not any clean cups and had to use paper cups. Several staff members on the front desk were often rude and unhelpful with a poor attitude. Would not reccomend. If I had not stayed at other novotel branches and known the standard I have previously experienced I would not book again. Our room was also not ready on arrival which is not acceptable when staying with 2 young children. Every question or query I asked staff seemed too much effort for them. It was extremely disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIMBERLEY, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Ikhan0 Family - 04/05/2019 TripAdvisor review
« Mr Khan »

NIce hotel and in a very clean and nice area. Near Tram line T3 which will take you to Metro line to town. The hotel is nice and has a good atmosphere. There is a swimming pool which was closed as bad weather. The welcome drink was provided and was nice. Will go back. The only thing is that it was a little outdated but nothing major. Novotel spends more money on the lobby then rooms. Its a busy hotel so more wear and tear is expected. Gym was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khan, Thank you very much for your feedback. We are glad to see that you enjoyed your stay in Barcelona. Please note that we are taking the needed measures to renovate the rooms as soon as possible. We hope you will visit us again when travelling back to Barcelona. Best regards, Ivan Añon General Manager

Jose Families - 29/04/2019 AccorHotels certified review
« Very, very good »

Very good stay, warming staff, kids were pampered

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE, We very much appreciate your comments regarding your recent stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback from our Silver guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Anonymous Families - 28/04/2019 AccorHotels certified review
« Satisfactory »

Overcrowded and not always perfect service due missing staffing

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, First of all, thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and the TV channels are now working properly. We apologize for the inconveniences caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Anonymous Families - 24/04/2019 AccorHotels certified review

Compare to other Novotel, the room was too small. Room service only prepared the beds and did not vacuum the floor, there was no toilet brush. From our previous experience in Novotel chain we were a bit disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Barcelona Sant Joan Despi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures in the housekeeping department to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivan AÑON General Manager

Coralie Friends - 23/04/2019 AccorHotels certified review

Personnel adorable

Our hotel has responded to the review
Our hotel has responded to the review

Chère cliente, Nous sommes ravis que vous ayez aimé l’accueil de notre personnel. Nous nous efforçons tous les jours à répondre à vos besoins et attentes dans le but de vous offrir le meilleur séjour possible. Nous transmettrons votre commentaire à toute l’équipe ! Bien cordialement, Ivan AÑON General Manager

Lucy Families - 23/04/2019 AccorHotels certified review
« Enjoyable stay, clean comfortable quiet room in quiet area ideal for my family »

Very good we loved how quiet the hotel/room was. After a busy day sightseeing it was nice returning to a quiet hotel. The breakfast was really good, plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCY, We very much appreciate your comments regarding your stay at the Novotel Barcelona Sant Joan Despi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan AÑON General Manager

Jorge Solo - 18/04/2019 AccorHotels certified review
« Satisfecho »

Satifactoria

Our hotel has responded to the review
Our hotel has responded to the review

Apreciado Jorge, Le agradecemos mucho que siga visitándonos y que nos dé su opinión acerca de su experiencia en el hotel. Nos encantará seguir contando con su fidelidad y haremos lo que esté en nuestra mano para mantener su nivel de satisfacción. Cordialmente, Ivan AÑON General Manager

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