Hotel - Novotel Venezia Mestre Castellana
Novotel Hotel Novotel Hotel

Novotel Venezia Mestre Castellana Hotel

4.0/5 2,471 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00
  • Drink vending machine

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

FINCANTIERI5 km / 3.11 mi
GRUPPO COIN-OVIESSE2 km / 1.24 mi

Congress centre

LIDO17 km / 10.56 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Venezia Mestre Castellana Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOLOGNA 30 m2 3 m 20 8 12 12 0
TORINO 30 m2 3 m 20 8 12 12 0
FIRENZE 60 m2 3 m 40 20 22 25 20
MILANO 75 m2 3 m 60 25 28 38 32
ROMA 75 m2 3 m 60 25 28 38 32
VENEZIA 75 m2 3 m 60 25 28 38 32
ROMA 1+MILANO 112 m2 3 m 108 37 36 60 70
VENEZIA+ROMA 2 112 m2 3 m 108 37 36 60 70
ROMA+MILANO 150 m2 3 m 145 42 48 75 90
VENEZIA+ROMA 150 m2 3 m 145 42 48 75 90
VENEZIA+ROMA+MILANO 224 m2 3 m 260 70 70 115 145
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Slide projector
    • Video equipment
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 215 rooms
  • 155 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • 58 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • RJ 11 outlet
    • Drink vending machine
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,785 reviews

Our guest reviews for
Novotel Venezia Mestre Castellana

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,471 reviews
Solo travel - 16/09/2019 TripAdvisor review
« Nice hotel but quite far from public transport and Venice »

hotel is good... but for tourist and using public transport, it not that convenience...need to walk 10-15 minutes to get to the bus stop that direct to Venice...nice welcome amenities for accor gold member and staff very friendly and helpful especially at the counter

Vk Families - 11/09/2019 AccorHotels review
« Good Hotel. Great Environment... »

Overall happy stay. Good location. Nice swimming pool and good breakfast..

E. Couples - 10/09/2019 AccorHotels review
« Not the usual Novotel quality »

Stay was ok and reasonable location. Hotel is a little tired and in need of some refurbishment. There was a conference the morning of our stay which resulted in items running out at breakfast whilst staff were busy taking trolleys of juice and croissants to the conference. In room kettle leaked which resulted in electricity shorting and no TV for an hour whilst waited for repair man. No kettle or coffee overnight and following morning

Elke Families - 09/09/2019 AccorHotels review
« stay didn't meet our expectations »

Unfortunately our hotel stay at the Novotel Venezia Mestre Castellana wasn't as great. Our air conditioning in our hotel room kept ticking and therefore kept us up all night. During check out I mentioned it to Andrea at the reception. And I couldn't believe it but he didn't even acknowledge what I said! No apologies for the inconvenience and our experience. I mentioned it again to him and told him that I couldn't believe that he ignored my bad experience. He finally mentioned in the end that he would mention it to the manager. I also asked him for the manager to contact me about the issue. We have checked out a week ago and I am still waiting to hear back from the hotel! On top of that we needed a couple pages printed for our next part of our trip. There was no paper by the printer for guests. I raised the issue and Andrea mentioned that we couldn't print there anymore that we would need to send it to him at the reception via email and that he would print it then. We did... but unfortunately he couldn't help us with that either... We have had good experiences in the past at Novotel hotels but our stay in Venice did not meet the Novotel service which we received at other locations. Very disappointed!

M K. Families - 08/09/2019 AccorHotels review
« Nice hotel, ideal base for further travel »

Good. Nice room, overall ambience of hotel good, simple but excellent breakfasts, helpful staff

Denise T. Couples - 07/09/2019 AccorHotels review
« Pleasantly pleased »

Staff were very helpful with helping with travel and any other questions

P. Business - 06/09/2019 AccorHotels review
« Positiva »

Positiva

Anonymous Families - 05/09/2019 AccorHotels review
« need more option for bus travel »

Staff welcoming and helpful. Facilities are good but limited bus options

Couples - 05/09/2019 TripAdvisor review
« A good place to stay when visiting Venice »

The rooms here are spacious comfortable and well equipped. The staff are excellent and the hotel facilities all that can be desired. The restaurant suits everyone and seems particularly favoured by children. They have introduced a board at the entrance with, "..off the menu choices," an these show the standard of cooking at its best. Travel to Venice is easy, cheap and quick by public bus, tickets from the hotel.

William C. Families - 02/09/2019 AccorHotels review
« Stay was marred by the hotel policy of refusing to serve tap water. »

Novotel Venezia Mestre Castellana After ordering wine, beer and soft drinks for my party at the bar I asked for a glass of tap water. This was refused. I was informed that the only water available was bottled water. As I, along with an ever increasing number of people, refuse to buy bottled water on environmental grounds, I asked for an empty glass and went to my room on the 5th floor and filled the glass with tap water. I complained at reception about this policy, pointing out that following a number of high profile tap water verses bottled water campaigns, in the UK it is now normal and accepted to ask for tap water in restaurants, bars and hotels. The member of staff on reception pointed out that the hotel no longer stocked plastic water bottles but the only water available was bottled water in glass bottles and tap water was not available as the hotel had to make money from selling bottled water. I should also point out that every restaurant/bar that we visited whilst in Venice offered tap water when requested without question. The only exception to this was the Novotel at Mestre. For an organisation that claims to be environmentally friendly I believe that this policy is misguided and definitely not environmentally friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards. Cristiana Crippa - general manager

Anonymous Families - 02/09/2019 AccorHotels review
« Almost perfect except breakfast and pool »

Friendly customer service, nice and clean atmosphere. Breakfast was quite simple, employees didn’t paid enough attention to empty plates (ran out of ham, cheese, scramble eggs, watermelon etc). A big disappointment were pool opening times from 11.30 am until 20 pm. Why couldn’t quests especially children enjoy pool from early morning until dark? Mainly people are visiting Venice to see the city or make business during the daytime and they really can’t use the pool. What’s the point of having pool after all?

J. L. Couples - 31/08/2019 AccorHotels review
« Good place to stay to visit Venice. »

This is the second year we have used this hotel and our second visit confirmed our good rating of this hotel. The rooms are spacious comfortable and well equipped. The staff are first class. The pool is well used by residents and especially their children. As a result the hotel is popular with families and with tour groups. Within a few hundred metres of the hotel there are buses to Venice (Piazza Roma), cost 1.50 Euro each way, tickets available from the hotel. The cooking in the restaurant is always good, sometimes exceptionally so. The range of dishes on offer is adequate for a stay of a few days but it is often extended by a few dishes, "Off the menu", on a board displayed at the entrance to the restaurant. While these are not cheap, they display the restaurant's cooking at its best. As a result, we ate in the hotel most evenings rather than use the excellent range of cafes and restaurants nearby in Mestre. We had no children with us but it appeared that what was on offer in the children's menu was well received. In summary, then, a good hotel, a busy hotel, where the staff cope admirably and the clients seem happy.

Mohammed S. Couples - 31/08/2019 AccorHotels review
« Wonderful Stay »

Very good and gentil hotel staff especially Mr. Michelle in the reception who gives us full great service, help and support over our stay to discover Venizia as well as road map to facilitate our daily visit program , visit other place as Murano , Burano , San Marco place , Roma place, Rialto ... We enjoyed our stay in Novotel and we would like to thank Mr. Michelle for his daily support and hopefully we'll come back soon to visit Venizia again. In general great hotel service ( room, reception, restaurant, swimming pool, LIDL supermarket near to the hotel as well as Bus station , Taxi ...).

Anonymous Families - 29/08/2019 AccorHotels review
« Great hotel! »

Great stay! Clean and friendly hotel. Staff were very helpful especially with advice about visiting Venice. One suggestion to improve would be to open the swimming pool earlier than 11.30am!

P.w. Families - 28/08/2019 AccorHotels review

We enjoyed our stay, rooms are a little dated the fridges didn't work and had to be covered with towels over night as the lights in both room on the fridges kept flickering on and off during the night The swimming pool is freezing ...... We suffered terrible tiger mosquito bites from the surrounding areas around the hotel Other than that we had a good stay

Editta Families - 27/08/2019 AccorHotels review
« Very nice modern hotel »

Room was clean, nice and modern.

Robert Families - 26/08/2019 AccorHotels review
« Very nice. »

Helpful staff. Excellent breakfast...

Rob Families - 26/08/2019 AccorHotels review
« Great experience »

Excellent staff and breakfast. Very good room.

Suwannee Friends - 11/08/2019 AccorHotels review
« satisfied »

good for whom come with car, lots of parking spaces, clean room, good breakfast

Mark S. Families - 10/08/2019 AccorHotels review
« High quality and straightforward »

Enjoyed it and was good with the kids

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