Hotel - Novotel Venezia Mestre Castellana
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Novotel Venezia Mestre Castellana Hotel

4.0/5 2,422 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00
  • Drink vending machine

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

FINCANTIERI5 km / 3.11 mi
GRUPPO COIN-OVIESSE2 km / 1.24 mi

Congress centre

LIDO17 km / 10.56 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Venezia Mestre Castellana Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOLOGNA 30 m2 3 m 20 8 12 12 0
TORINO 30 m2 3 m 20 8 12 12 0
FIRENZE 60 m2 3 m 40 20 22 25 20
MILANO 75 m2 3 m 60 25 28 38 32
ROMA 75 m2 3 m 60 25 28 38 32
VENEZIA 75 m2 3 m 60 25 28 38 32
ROMA 1+MILANO 112 m2 3 m 108 37 36 60 70
VENEZIA+ROMA 2 112 m2 3 m 108 37 36 60 70
ROMA+MILANO 150 m2 3 m 145 42 48 75 90
VENEZIA+ROMA 150 m2 3 m 145 42 48 75 90
VENEZIA+ROMA+MILANO 224 m2 3 m 260 70 70 115 145
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Slide projector
    • Video equipment
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 215 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,545 reviews

Our guest reviews for
Novotel Venezia Mestre Castellana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,422 reviews
Rathin B. Families - 04/06/2019 AccorHotels certified review

Good

Jennifer C. Families - 29/05/2019 AccorHotels certified review
« good family stay »

the hotel was good and all employees were kind, welcoming, and helpful. it wasn't as close to the city as we'd like (the walk to the bus was definitely more than 10 minutes) but the hotel's amenities made up for it. would recommend to other families who want a nice place at the end of their visit to venice!

Darren Business - 26/05/2019 AccorHotels certified review
« Does what says on tin »

Stayed at hotel due to cancelled flight to save heading back onto venice island Check in was quick and efficient Rooms were good size, modern decor Restaurant had menu to suit most tastes, more western style then local dishes Hotel is used by lots of coach tour groups, these did take up a lot of time for the wait staff in restaurant meaning a quick meal took a fair while. Breakfast buffet was extensive. Hotel has good facilities including pool, the area around hotel is mostly motorway, walking to local restaurants or shops will take a while unless you brave running across very busy intersection

Areeg S. Business - 13/05/2019 AccorHotels certified review
« Well done »

The stuff was helpful, the room and services was comfortable. The restaurant was good but the is the recipes were a little bit limited. Actually, I enjoyed staying at the hotel, the view was nice. The only problem is, to be able to reach the hotel, you have to walk beside the cars to be able to reach the walkway to reach the hotel.

Family - 27/04/2019 TripAdvisor review
« Terrible to Italy (it is not Italy) to bad »

Of all Accor hotels I visited in Europe, you can look at my account because there were not a few, I'm a fan of the network, but a precarious service, a lifeless place full of strange people playing dominoes and cards, totally bad for family, full of men looking weird, a hotel with a precarious breakfast, wanted to know why it changes so much from one Novotel to another, we stayed in amazing Novotel however it has some like this one that has the very poor quality, the sector responsible for analyzing the quality is without attention It's easy, get a Novotel with very high marks and try to do the same

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. we are sorry if your stay has not been good. Accor is an international chain. We are happy to welcome our guests which arrive from all parts of the world. We meet families, business men, couples, tourist groups etc and we try to offer to all our clients the top of the service. We hope this will please you. Best Regards Cristiana Crippa - general manager

Mandeep Families - 25/04/2019 AccorHotels certified review
« Great »

Apart from weather everything was great

Anonymous Business - 21/04/2019 AccorHotels certified review
« Venice Novotel »

The hotel is well sited for access to both Mestre Station and Marco Polo Airport. The rooms are spacious and clean.

David S. Families - 15/04/2019 AccorHotels certified review
« Good, a few things could have been better »

Overall a nice stay. The rooms are clean and cosy, the cleaning ladies polite, nice and very efficient. The dinning room's decoration though was a bit "cold" The one thing i liked the less was the fact certain waiters especially for breakfast were not smiling at all, and didnt seem very concerned with customers at all.

Jaime Families - 14/04/2019 AccorHotels certified review
« Nice Stay... »

This is the 3rd time we stay at this hotel. We like it and the price too. Thanks....

Steven M. Families - 14/04/2019 AccorHotels certified review
« Comfortable room and decent breakfast »

The rooms were good, but unfortunately not adjoining (as requested and confirmed by email). Breakfast was of a good standard. However, the evening meals were not so good (sometimes slightly cold and on one occasion my wife had slight food poisoning). Additionally, service was extremely slow. Note also, that access to the local bus stop (opposite Lidl) was dangerous, due to no pathway. The staff were generally pleasant and we appreciated the kind gesture/birthday gift that the hotel gave to my wife. Thank you.

Family - 14/04/2019 TripAdvisor review
« Best to stay in centre of Venice »

The hotel was just average, the air conditioning was not switched on and they didn’t even have a fan to give us, needless to stay we were very hot at night. The hair dryer in the toilet did not work properly and the hotel staff were polite but not really of much help. the Rooms were clean and bed comfortable but we didn’t get much sleep as even after opening the windows the room was very hot! You need to change two buses to get into Venice and often the buses won’t stop at the designated points. There is no room service or food available at night so if you need to feed your children please pick something from the Lidl nearby. Personally next time I’d much prefer to stay in the centre of Venice even if I have to pay more as this hotel wasn’t that cheap. This has put me off going to any other Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. Please accept our apologies for what happened, which I assure is not the standard, but an unfortunate exception. It's a shame you didn't tell the reception to talk to me or to the Manager on duty about what happened during your stay. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. Regarding the location, it is well shown in our website, we are only 200 meter far away from the main street and the bus stop is 400 meters. The air conditioning system will be starting from the end of April. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. We hope to have you again with us. Cristiana Crippa - General Manager

Dr U. K. Families - 13/04/2019 AccorHotels certified review
« Not a very pleasant stay »

I stayed at the hotel earlier this week. It was very stuffy and hot and I repeatedly asked the management to turn on the air conditioning as my children were struggling to sleep in the night. But the hotel was unable to make the necessary arrangements and I was very disappointed. The hair dryer was also not functional and I requested a couple of times for someone to come and fix it but that also didn’t happen. There were other basic things that you expect during a hotel stay which were lacking. We had a lovely time in Venice but the hotel was a major disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre Castellana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana Crippa - general manager

Muhammad A. W. Couples - 11/04/2019 AccorHotels certified review
« well resting »

very well

V H. T. Couples - 06/04/2019 AccorHotels certified review
« 4 nights stay to explore Venice »

The hotel is perfect but the location is not for me. Too hard to go into Venice daily. Price was right but too much efforts needed to get into town

Couples - 31/03/2019 TripAdvisor review
« My 4 nights in Venice/Mestre »

The hotel is perfect but location is bad for me. We had to take 2 buses to get to the bus depot in Venice, and either walk half way across town or the water bus. The cost is ok but the time n efforts/bus filled, people are bouncing around, especially during weekends. I love the hotel but ....

Jan Business - 23/03/2019 AccorHotels certified review
« Lovely staff »

Great stay with very nice staff and standard but comfortable room

Shawn K. Business - 13/03/2019 AccorHotels certified review
« Best hotel of Venezia »

It was awesome. But i think it should be better include slippers,waters. Anyway best of the best in Venezia.

Ravindra P. Friends - 05/03/2019 AccorHotels certified review
« Awesome and Extremely delighted with the stay »

Extremely delighted.

Mrs.tanja D. Families - 12/02/2019 AccorHotels certified review
« great »

ok

Tomislav Families - 22/01/2019 AccorHotels certified review

Ok hotel

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