Hotel - Novotel Moscow Centre
Novotel Hotel Novotel Hotel

Novotel Moscow Centre Hotel

4.3/5 4,279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets welcome for an additional charge 1,500  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMCHAM0.2 km / 0.12 mi COMPRESSORS ARIEL0.1 km / 0.06 mi KPMG5 km / 3.11 mi PHILIP MORRIS2 km / 1.24 mi SOCIETE GENERALE0.1 km / 0.06 mi
CATER PILAR0.5 km / 0.31 mi IKEA20 km / 12.43 mi KRAFT FOODS1 km / 0.62 mi SCHLUMBERGER10 km / 6.21 mi TEMENOS0.1 km / 0.06 mi

Exhibition and convention centre

CROCUS-EXPO20 km / 12.43 mi EXPO-CENTER7 km / 4.35 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Moscow Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMSTERDAM 38 m2 3 m 30 15 15 20 24
BERLIN 70 m2 3 m 50 30 30 40 40
LONDON 45 m2 3 m 35 20 20 25 24
MADRID 35 m2 3 m 30 15 15 20 24
MOSCOW 45 m2 2 m 35 20 20 25 0
PARIS 130 m2 3 m 150 60 50 120 72
ST.PETERSBURG 43 m2 2 m 35 20 20 25 0
WASHINGTON 70 m2 3 m 50 30 30 40 40
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 255 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • TV with on-screen billing info
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 4,279 reviews

Our guest reviews for
Novotel Moscow Centre

100% genuine reviews from our guests

Find out more
Judi W. Business - 16/04/2019 AccorHotels certified review
« A bit dated, but clean and comfortable »

The rooms could do with a bit of updating. It feels like the furniture is from the 80s. I could have done with some hair conditioner and body lotion in the bathroom, and unfortunately the sink was rather cracked. Apart from that the room is spacious, has a safe deposit box in it, free bottled water, and a coffee/tea corner, which I appreciated. The bed is comfortable. There's a nice buffet breakfast with quite a lot of choice. Staff at reception were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. Judith, We very much appreciate your comments regarding your stay at Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Alexey Sharapov Front Office Manager

Jon W. Business - 07/04/2019 AccorHotels certified review
« Good hotel, great location »

The room was nice and big, the bed excellent. I had a problem with the lighting but that was solved quickly. The breakfasts were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon W., Thank you very much for your comments regarding your recent stay at Novotel Moscow Centre. We are glad that you liked your stay and that it was smooth and pleasant. Novotel Moscow Centre team are always at your service, and we will be happy to welcome you back during your next trip to Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Athanasios Families - 29/03/2019 AccorHotels certified review

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Athanasios, We very much appreciate your comments regarding your stay at Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Alexey Sharapov Front Office Manager

Frederic Business - 28/03/2019 AccorHotels certified review
« Covenient location »

Conveniently situated next to the metro Hotel starts to be a bit worn out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic, On behalf of General Manager we would like to thank you for taking the time to answer our questionnaire. Customer feedback is really important to our organization as it gives us the opportunity to learn first-hand what our valuable guests think about our services. I have shared your comments with the team, so that they are aware of their contribution in helping to meet your expectations. Thank you once again and we always look forward to welcoming you back next time you will be visiting the vibrant City of Moscow. Yours sincerely, Alexey Sharapov Front Office Manager

T. Business - 19/03/2019 AccorHotels certified review
« good »

the breakfast could be more manifold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liudmila T., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Alexander Business - 16/03/2019 AccorHotels certified review
« Convenient »

The hotel is very conveniently located for my trips. It offers good price/quality ratio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander Y., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Andrei Business - 28/02/2019 AccorHotels certified review
« Average hotel »

The room was OK, but the sofa... it's old and uncomfortable, no reason to have it... No place to seat at the breakfast - all tables were occupied at 08-20 AM...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey L., Thank you very much for your comments on your recent stay at Novotel Moscow Centre. It is a pleasure, indeed, to receive positive feedback from our guests, and we are glad that you enjoyed your stay. I will surely pass your comments about the breakfast to the head of the Restaurants and Bars department. Please, accept my sincere apologies for the inconveniences at your breakfast time in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Anonymous Business - 22/02/2019 AccorHotels certified review
« Decent and sustainable. »

It was good. Cosy room, small but convenient bathroom. Water and tea in the room (I didn't see any bar?) Breakfast have become more "economical" - herring instead of salmon:), less choice of bakery, in comparison with my previous stays. But internet connection better than previously. Quite quick check in and check out, but payment was triggered twice - on the day of arrival and erroneously on the day of check out (now money is back).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your comments on your recent stay at Novotel Moscow Centre. It is a pleasure, indeed, to receive positive feedback from our guests, and we are glad that you enjoyed your stay. I will surely pass your comments about the breakfast to the head of the Restaurants and Bars department, and we will see what we can do to rework our breakfast menu. Please, accept my sincere apologies for the inconveniences caused by the technical mistake during your check-out process. We contacted our bank technical support and made sure this problem never appears again. Novotel Moscow Centre team remain at your service and we will be happy to welcome you back. Sincerely yours, Alexey Sharapov Front Office Manager

Olga Business - 06/02/2019 AccorHotels certified review
« Good »

+ Room size, near the metro station, good breakfast, reception - no possibility to open window, bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Giancarlo T. Business - 25/01/2019 AccorHotels certified review
« business in Mosow jan 2019 »

Confortable and efficient services. Personnel adequate and skilled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giancarlo T., Thank you very much for your comments on your recent stay at Novotel Moscow Centre. We were happy to learn that you liked your stay and rated our quality of service this high. Novotel Moscow Centre team remains at your service and we will be glad to welcome you back next time you will be visiting Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Anonymous Solo - 12/01/2019 AccorHotels certified review
« Nice room with helpful staff »

The room is very spacious and beautiful though the heating was not a super strong one. The staff are very helpful as they respond to my request. Though they may not have the best English, they did try their best to satisfy my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hau Yung G., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sharapov Alexey Front Office Manager

B. Business - 04/01/2019 AccorHotels certified review
« Novotel Standing »

Perfect, professionals

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., Thank you for choosing Novotel Moscow Centre and sharing your opinion with us. We have already discussed all your comments with our team and we are glad that you appreciated your experience! We will be delighted to welcome you back at Novotel Moscow Centre on your future trips to Moscow! Yours sincerely, Sharapov Alexey Front Office Manager

Nicole Couples - 03/01/2019 AccorHotels certified review
« Met all expectations. Would recommend and stay again. »

Location above two Metro lines and close to many restaurants is very convenient (especially in winter). Loved the comfortable bed, decent sized room, kettle, basic gym, spotlessly clean, excellent buffet breakfast with mostly helpful and friendly staff. Found entry and exit with luggage difficult as doorman just watched and did not assist with doors or check if we needed help. The additional of an area map showing the nearest restaurant, pharmacy and supermarket options and perhaps some additional hooks would be helpful. Would suggest soap dispensers in shower and above basin to reduce packaging of toiletries. Would definitely stay again and recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sharapov Alexey Front Office Manager

Vinod P. Friends - 03/01/2019 AccorHotels certified review
« DISSATISFIED »

Drinking water was not provided even when i told i would pay the money and had to wait for hours to get the water I had to call every night 3-4 times during my 4 days stay Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinod P., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sharapov Alexey Front Office Manager

Nader Families - 03/01/2019 AccorHotels certified review
« Excellent hotel in a perfect location »

Very good hotel, friendly staff, clean rooms, and an excellent location next to the metro station and just 10 minutes away from the absolute city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nader, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sharapov Alexey Front Office Manager

Zaza Business - 26/12/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaza R., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sharapov Alexey Front Office Manager

Richard B. Business - 26/12/2018 AccorHotels certified review
« A strangely pornographic experience »

I came back one evening to discover call girls in the hall and pornography on the screen in the bar. Since yours is a family hotel, wonder if my experience is normal in your hotel chain or unique to Moscow? I'd be glad to know. I have photographs which I would gladly send you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sharapov Alexey Front Office Manager

Shahab Business - 19/12/2018 AccorHotels certified review
« Very good hotel, horrible internet »

I am a silver member of Accorhotels group and had stayed in this hotel in last November (2018) and was very satisfied of everything. This time, 9th to 13th December 2018, two things were out of my expectation: 1- the breakfast became much smaller and less diversified comparing with my previous stay: 2- the internet service was horrible I am thinking to change my hotel next time I am in Moscow, late December most probably

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahab, Thank you very much for your comments regarding your recent stay at Novotel Moscow Centre. It was great to learn that in general you had been satisfied with you stay. Please accept my sincere apologies for the inconveniences caused by the unstable and slow speed of the internet network in your room. Let us know when you are going to book Novotel Moscow Centre again and we will install a personal wi-fi hotspot just next to your room. Novotel Moscow Centre team are always at your service and we will be happy to welcome you back to our hotel next time you will be visiting Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Black K. Business - 16/12/2018 AccorHotels certified review
« Ok »

Love this hotel but I could hear the lift. Sleep was not good which was an issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Black k., Tbank you very much for your comments regarding your recent stay at Novotel Moscow Centre. Please accept my sincere apologies for the inconveniences the noise from the elevator caused to you. I totally agree with you that a good sleep is one of the major things a hotel should provide to the guests and I am very sorry that you were not satisfied with it. Please notify us of your next booking and we will be happy to provide you with a room far away from elevator for your next stay. Novotel Moscow Centre team are always at your service and we will be happy to welcome you back during your next trip to Moscow. Sincerely yours, Alexey Sharapov Front Office Manager

Ksenia N. Solo - 16/12/2018 AccorHotels certified review
« Excellent, Every Time »

I have stayed at this location five times, and each time has been excellent. The rooms and bathrooms are clean and large. Since my last stay in 2017, the toiletries in the bathroom have improved (there is everything you need from soap to a vanity kit), and the lobby has been renovated in a very contemporary style. There is a computer work station for guests, which makes business quick and easy. Wifi is generally good throughout the building. I stayed in room 421, which was quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ksenia N., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Alexey Sharapov Front Office Manager

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