Hotel - Novotel Suites Paris Roissy CDG
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Roissy CDG Hotel

4.0/5 1,476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AIR FRANCE (HO)3.8 km / 2.36 mi BOEING2 km / 1.24 mi DHL3 km / 1.86 mi L'OREAL5 km / 3.11 mi VOLVO2 km / 1.24 mi
AIR FRANCE (HUB)2 km / 1.24 mi COMPUTACENTER2 km / 1.24 mi FEDEX (HUB)2 km / 1.24 mi VOLKSWAGEN5 km / 3.11 mi

Congress centre

LE BOURGET11 km / 6.84 mi VILLEPINTE7 km / 4.35 mi

Exhibition centre

LE BOURGET11 km / 6.84 mi VILLEPINTE7 km / 4.35 mi

Our suites

  • 148 suites
  • 140 non-smoking suites
  • 4 suites for people with reduced mobility
  • 44 family suites
  • 12 connecting suites
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Suite TV
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our suites fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 4,263 reviews

Our guest reviews for
Novotel Suites Paris Roissy CDG

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,476 reviews
Barry O. Business - 10/11/2019 Confirmed reviews AccorHotels
« Mr »

Very good , room clean, staff friendly, Breakfast very good

Anonymous Business - 05/11/2019 Confirmed reviews AccorHotels
« Excellente »

Parfait

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur P., Votre compliment nous va droit au coeur. Toute l'équipe vous remercie et vous attend pour votre prochain séjour. A très bientôt, Annie PINAUD Directrice

Sameh A. M. Business - 15/10/2019 Confirmed reviews AccorHotels
« short business stay »

very good team, clean room and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMEH M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Roissy-CDG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie PINAUD Directrice

Hamed Business - 12/10/2019 Confirmed reviews AccorHotels
« Room and location were ideal for one night stop transit »

Shuttle bus was excellent, room was high enough , internet was fantastic.. breakfast could improved and seating area as well

Our hotel has responded to the review
Our hotel has responded to the review

Thank your very much Hamed for your comment and we hope to see you soon ! Cindy Deputy manager of Novotel Suites Paris Roissy CDG

Alice B. Couples - 09/10/2019 Confirmed reviews AccorHotels
« quiet, clean and great bed for sleeping. »

We liked the space and blackout windows. We were able to relax and sleep well before our long flight.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Alice for your feedback about your stay in our hotel. We are very happy you enjoyed your stay and we hope to see you for your next trip in Paris :) Cindy Deputy manager du Novotel Suites Paris Roissy CDG

Tibbett Solo - 07/10/2019 Confirmed reviews AccorHotels
« Convient, Efficient, but Drawbacks »

I like the location, and the pink bus was efficient in getting me to Terminal 2. The room space was very good, the room was quiet and the bed comfortable. However, 2 negatives stand out. First, the toilet room smelled of urine. It makes me wonder about the cleanliness of the rest of the room. Second, the people at the reception desk was indifferent and unhelpful. Answers to any question were brisk and uninformative. Thus, the check in experience was a bad introduction to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tibbett, Thank you four your feedback. It's important to improve us day after day. We are sorry that your room wasn't as your expectations. It isn't reflect of our team who work everyday to satisfy you. We did the point with our Team and be assured they made actions so that it doesn't happen again. We hope to see you soon to proove we can satisfy you :) Cindy Deputy manager of Novotel Suites Paris Roissy CDG

Anonymous Business - 07/10/2019 Confirmed reviews AccorHotels
« large room but smelly toilet »

+ The room I stayed in was very large with a shower and bathtub. - The toilet smelled of male urine. - The breakfast had limited options and very small portions. The plates have the size of a cake plate, and the only hot option was to bake an egg yourself in a very tiny frying pan even smaler than a cake plate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are sorry that your room wasn't as your expectations. We did the point with our Team and be assured it isn't reflect of our staff who work everyday to satisfy you. We hope to see you soon to regain your trust. Cindy Deputy manager of Novotel Suites Paris Roissy CDG

Anonymous Business - 07/10/2019 Confirmed reviews AccorHotels

I requested a non-smoking room; I got one which, however, had a strong tobacco smell. So I went down to get the key of another room, which was then fine. This was a minor inconvenience at the end of a long travel. Also I would hope that your computer system tells the person at the reception if a guest is a new guest at your hotel or a returning one, and that the introduction to the hotel facilities upon arrival be adapted accordingly. A returning guest doesn't necessarily need to be told again where breakfast is available. It will just be a nice personal touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your comment and we are happy you enjoyed your stay in our hotel :) We noted your remarks to improve our welcome everyday . Thank you again and see you soon. Cindy Deputy manager of Novotel Suites Paris Roissy CDG

Anton Couples - 06/10/2019 Confirmed reviews AccorHotels
« Hotel with great facility and location but breakfast needs improvement »

I usually stay at Accor Hotels when I am in Europe. I fell in love with their modern style and excellent breakfast (that I never miss). This hotel has great facility and location. I really enjoyed my stay and the shuttles to CDG. I just advice if they do better with breakfast though; compared to other Accor Hotel (Novotel in particular), their breakfast is average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anton, Thank you for your feeback ! We hope to see you soon :) Cindy Deputy Manager of Novotel Suites Paris Roissy CDG

Gwendal Solo - 03/10/2019 Confirmed reviews AccorHotels
« Very average »

Just an average stay- check-in experience was disappointing, not even a "Hello" just "what's your room number" from the receptionist. The plastic bathroom is interesting .... Breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwendal, Thank you for taking the time to share your feedback. We are sorry that your check-in wasn't as you hope and we shared your comment with our staff. Be assured, it isn't reflect of our welcome and we hope you give us another chance to proove it :) See you soon. Cindy Deputy Manager of Novotel Suites Paris CDG

Andreas Business - 30/09/2019 Confirmed reviews AccorHotels
« Smoke smell in room »

As the title indicates there was a smell of smoke in the room which is not nice at all. I liked the table and chair in the middle of the room where I spent a couple of hours working. During payment when I was checking in I was promised to get the receipt by e-mail. I double-checked this during check-out but even though it was 4 Days ago I checked out I haven't receieved the receipt...

Charlotte Solo - 28/09/2019 Confirmed reviews AccorHotels
« Very Comfortable after a long flight! »

Circe at the front desk made my stay, as she was so welcoming & helpful! My room was comfortable & it was nice to have the microwave & refrigerator. There is also a little park conveniently across the street.

Our hotel has responded to the review
Our hotel has responded to the review

Thnak you Charlotte for your positiv feedback! We shared to Circé your nice comment and she was happy to read you :) See you soon, Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

Lindsay T. Couples - 28/09/2019 Confirmed reviews AccorHotels
« Fabulous »

I was impressed by the facilities, the space, location and the friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Lindsay for your feeback :) It's always a pleasure to receive positive feedback and we'll share your comments with our team ! We hope your next visit will be as pleasant as the previous one. See you soon ! Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

O. E. Business - 28/09/2019 Confirmed reviews AccorHotels
« Very comfortable »

Nice people and very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much E. ! It's a real pleasure to read you :) See you soon. Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

Nancy Couples - 27/09/2019 Confirmed reviews AccorHotels
« mostly good »

I liked most things about this hotel except we got a handicap room. No one wants that: not enough places for your things in the bathroom, the handle bar is too low when you get soap in your eyes in the shower. Also if we were handicaped, the door to the bathroom was very difficult to open or close. I wish the bus to the Aeroville mall still operated. I needed to put ice in my travel bag. There was a very nice dark haired girl who was able to put my water bottles in their freezer so I could have ice on the plane. The handicapped room is very close to the hotel entrance. It would take us 4 mins to take our bags into our room from the rental car. (I've seen Cabs an Ubers parked in front of the hotel for over 15 minutes, but we were told to park our car in the back which was a paid lot. Fortunately another car was coming in while we were trying to leave so we didn't have to pay. This is the 6th time we've stayed at this hotel. We like having 2 separate sleeping areas because my husband snores. We'll keep coming back as long as your competition doesn't have that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy, We appreciate your having taken time to write. We are sorry your experience wasn't as you hope and we noted in your Customer File that you prefer Standard Suite. Next time, we'll avoid to give you an handicapped accessible room. We hope to regain your trust during a next stay. Sincerely, Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

M L. Couples - 26/09/2019 Confirmed reviews AccorHotels
« Comfortable hotel with substantial breakfast. »

For the most part our stay was comfortable. We did not like the step up into the bathroom areas. There was a bit of a musty smell in the bathroom with the tub and sink. The carpet in the room was worn. We did enjoy the breakfast very much. The hotel staff was polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you M L. for your feedback. Your return is very important because it allows to improve us ! And we could better satisfy you, the next time :) See you soon, Cindy Genin Deputy manager of Novotel Suites Paris Roissy CDG

Nicolas M. H. Solo - 23/09/2019 Confirmed reviews AccorHotels
« THIS IS THE BEST NOVOTEL IN ROISSY »

AT LEAST I HAVE MY FREEDOM IN MY ROOM AND THE STAFFE IS PERFECT

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Nicolas for your wondeful feeback ! We are happy to know you felt "Welcome" in our hotel ! We hope to see you very soon :) Cindy Genin Directrice adjointe du Novotel Suites Paris Roissy CDG

T. R. Couples - 13/09/2019 Confirmed reviews AccorHotels
« Great hotel in quaint village close to airport »

We really enjoyed our stay at the Novotel Suites. Our room was large and everything was extremely clean. The staff was friendly and helpful. The only downside was the taxi back to the airport. We needed a very early morning taxi and our driver charged us twice the rate we paid to get to Novotel. He said it was "the flat rate". Other than that, we loved our stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Thank you for the great review ! We are glad that you enjoyed your stay and hope to see you again very soon :) Cindy Deputy Manager of Novotel Suites Paris Roissy CDG

Galina Business - 13/09/2019 Confirmed reviews AccorHotels
« Was glad to leave »

Somehow the room key did not open the door twice. Obliviously there was a trick but it was late and I was tired. A full garbage bin from the previous guests was still near the coffee corner. Very unpleasant. The shower was cleaned but not the hairs which were scattered around. Disgusting. As a member of Accor program, I am used to at lest a bottle of water, or a voucher for a free drink - non has been given. Keep in mind the shuttle will take around 30 minutes to get to the Terminal 2.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HALYNA S., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Roissy-CDG. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie PINAUD Directrice

Anke D. Business - 12/09/2019 Confirmed reviews AccorHotels
« Very nice stay »

The people on the reception are extremly nice and helpful. They give you the feeling of welcoming and home . I am a guest 2 times a year while Maison et Objet.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Anke for you feeback. It's a real pleasure for our Team to read you. See you soon for M&O 2020 ! Cindy Deputy Manager of Novotel Suites Paris Roissy CDG

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