Hotel - Mercure Porto Gaia Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Gaia Hotel

4.0/5 678 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week from 06:30 am to 01:00 am
    • Opening hours : Week-end from 06:30 am to 01:00 am

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

TOYOTA5 km / 3.11 mi

Exhibition centre

ALFÂNDEGA5 km / 3.11 mi EUROPARQUE30 km / 18.64 mi EXPONOR12 km / 7.46 mi MERCADO FERREIRA BORGES5 km / 3.11 mi

Your meetings and events

The Mercure Porto Gaia hotel is ideal for organizing all your events. Located in Vila Nova de Gaia opposite the Arrabida shopping center, it has direct access to Porto city center and other places. With decor inspired by the famousPorto wine cellars, it has three fully equipped meeting rooms with natural light for up to 130 people. The Mercure Porto Gaia hotel is perfect for small meetings, business meetings, family events and cocktail evenings alike.

Mercure Porto Gaia Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RESERVA 25 m2 3 m 15 12 12 15 0
COLHEITA 45 m2 3 m 30 20 20 25 30
TAWNY 45 m2 3 m 30 20 20 25 30
VINTAGE 60 m2 0 m 60 26 32 32 40
TAWNY ET COLHEITA 90 m2 3 m 70 36 40 40 60
COLHEITA ET VINTAGE 105 m2 3 m 100 26 40 70 60
VINTAGE+COLHEITA+TAWNY 150 m2 3 m 130 47 60 80 100
    • Flipchart
    • Podium
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 104 rooms
  • 63 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,765 reviews

Our guest reviews for
Mercure Porto Gaia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 678 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
A.s. Families - 09/09/2019 AccorHotels review

It was really 4 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. See you soon Sérgio Bastos General Manager

Anonymous Families - 08/09/2019 AccorHotels review

My husband was in the hospital, so I spent a night at the hotel. When he was released, joined me. Room service for dinner was prompt and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. We wish your husband a fast recovery Best regards Sérgio Bastos General Manager

Josey F. Families - 06/09/2019 AccorHotels review
« Nice but out of the way. »

Staff friendly and helpful. Rooms nice but some minor touch ups needed. Example, the tissue holder looks like it has to be ripped off the wall every time they refill it. On the first evening we asked if we could have the minibar emptied to accommodate our personal items, which was promptly done only to be refilled the next day. It was then emptied for us again only to be refilled again the next day. When we asked for it to be emptied the third time, the items were just taken out and put in the cupboard next to the fridge. This may seem trivial but if I was a recovering alcoholic, I might have a few choice words. It would also be a good idea to give guests all the options of how to get to into Porto. The 903 bus to the El Corte Ingles and then the metro. A €3.75 taxi ride to the marina and then a water boat across the river (this was recommended by reception and was a nice change to buses). A courtesy bus to an easier location maybe a good idea as you are surrounded by motorways.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your excellent comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Mimi T. Couples - 03/09/2019 AccorHotels review
« Stay at Mercure Porto Gaia Hotel »

Sergio, the manager who greeted and did our reservation is very accommodating and friendly. Our reservation was for a week stay but realized that Gaia is not in downtown Porto and also not accessible by walking. We decided to transfer to Mercure downtown and Sergio was very understanding in doing our transfer and reservation. The only negative we had was the clogged in our washroom when my husband took a shower. This was however fixed and unclogged right away when we brought this to the staff's attention. Thank you Sergio.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your kind comments. I hope that everything went well downtown and that you have enjoyed your stay in Porto. It was certainly very nice to meet you. Best regards Sérgio Bastos General Manager

Luís C. Families - 03/09/2019 AccorHotels review
« Service was excellent »

Rooms were cleaned Able to check in earlier Staff very helpful Breakfast delicious

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Edward Solo - 31/08/2019 AccorHotels review
« Satisfactory and would consider using again. »

I had difficulty reaching the hotel by car even though I knew exactly where it was, and it would be helpful for driving directions to be provided with confirmation, especially the need to follow the sign to the Centre Commercial. That said, once found, the general location of the hotel is advantageous. The room was a good size and well equipped. However, I was disappointed to find a very strong smell of cigarette smoke, so strong that it penetrated my clothing. These days I expect a room to be non-smoking if a smoking rom has not been requested.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Sérgio Bastos General Manager

Venkat V. Business - 18/08/2019 AccorHotels review
« Overall it was good except for the fact that even thougfh mine was a non-smoking room there was always a whiff of smoke in the room. May be it wa coming in from a neighboring room. In that case ventilation needs work.. »

See above.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. Best regards Sérgio Bastos General Manager

Yz Business - 12/08/2019 AccorHotels review

Clean rooms, great service

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Anonymous Couples - 12/08/2019 AccorHotels review

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Best regards Sérgio Bastos General Manager

Culture09990302478 Family - 04/08/2019 TripAdvisor review
« Very good experience »

Very pleasant stay, excellent service, excellent value, not so close to center but this is what we wanted and there are good bus connections anyway, taxis are also not expensive. Room sound insulation was the best I ever experienced in an Accor hotel since 18 years of travel in many European countries.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Sérgio Bastos General Manager

Stylianos Z. Families - 31/07/2019 AccorHotels review

Quite good room (not at all helpful clothes closet) ,excellent breakfast but very limited amenities in the bathroom: no toothpaste/toothbrush,no combs,no slippers and one use plastic "glasses" for water. They should be present at a 4 star hotel in this price. Mercure Hotel Surabaya (Java) had them all in a quite lower price.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Please rest assured that we are taking the appropriate measures to improve our service standards. Best regards Sérgio Bastos General Manager

Nuno P. Families - 28/07/2019 AccorHotels review
« Good »

Everything was clean. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Até breve Sérgio Bastos Director

James R. Solo - 27/07/2019 AccorHotels review
« Pleasent stay »

The moment I step in the hotel I felt very welcomed. The front desk staff were very friendly and helpful. The room was clean and met my expectations. Nothing out of this world but very comfortable. Morning breakfast had a quite variety of things to choose from.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

John Families - 25/07/2019 AccorHotels review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Best regards Sérgio Bastos General Manager

Anonymous Families - 22/07/2019 AccorHotels review
« Very good value for money »

Friendly staff and clean room Would've loved to be on the top floor with a veranda but maybe next time ;) thanks

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

L. Business - 15/07/2019 AccorHotels review
« One night stay »

Friendly reception staff. Quick check in. Comfortable room. Friendly restaurant staff. Nice food

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sérgio Bastos General Manager

Carlos A. Families - 15/07/2019 AccorHotels review
« Best employees »

Super attention from every one of the employees. I will definitely stay there again when I comeback to Porto.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Sérgio Bastos General Manager

Mj D. P. Business - 12/07/2019 AccorHotels review
« good option in gaia »

nice staff. Lovely room. good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verla de vuelta. Atentamente, Sérgio Bastos Director

Peter G. Friends - 07/07/2019 AccorHotels review
« Pe… »

Great service, comfortable rooms, courteous staff

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Patricia P. Solo - 23/06/2019 AccorHotels review
« Excellent facilities. »

Great top floor room with excellent views. Superb breakfast and evening meal. Highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon Sérgio Bastos General Manager

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