Hotel - Mercure Porto Gaia Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Gaia Hotel

4.0/5 688 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week from 06:30 am to 01:00 am
    • Opening hours : Week-end from 06:30 am to 01:00 am

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

TOYOTA5 km / 3.11 mi

Exhibition centre

ALFÂNDEGA5 km / 3.11 mi EUROPARQUE30 km / 18.64 mi EXPONOR12 km / 7.46 mi MERCADO FERREIRA BORGES5 km / 3.11 mi

Your meetings and events

The Mercure Porto Gaia hotel is ideal for organizing all your events. Located in Vila Nova de Gaia opposite the Arrabida shopping center, it has direct access to Porto city center and other places. With decor inspired by the famousPorto wine cellars, it has three fully equipped meeting rooms with natural light for up to 130 people. The Mercure Porto Gaia hotel is perfect for small meetings, business meetings, family events and cocktail evenings alike.

Mercure Porto Gaia Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RESERVA 25 m2 3 m 15 12 12 15 0
COLHEITA 45 m2 3 m 30 20 20 25 30
TAWNY 45 m2 3 m 30 20 20 25 30
VINTAGE 60 m2 0 m 60 26 32 32 40
TAWNY ET COLHEITA 90 m2 3 m 70 36 40 40 60
COLHEITA ET VINTAGE 105 m2 3 m 100 26 40 70 60
VINTAGE+COLHEITA+TAWNY 150 m2 3 m 130 47 60 80 100
    • Flipchart
    • Podium
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 104 rooms
  • 63 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,829 reviews

Our guest reviews for
Mercure Porto Gaia Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 688 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 11/10/2019 AccorHotels review

Hotel otimo

Our hotel has responded to the review
Our hotel has responded to the review

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Atentamente Sérgio Bastos Director

Juan D. Friends - 08/10/2019 AccorHotels review
« Agradable »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Sérgio Bastos Directior

André L. S. D. O. Friends - 07/10/2019 AccorHotels review
« It was very It was pleasant »

It was a very pleasant and cozy experience. All the ambients were very clean and well decorated. The staff were kind and helpful. I will return for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Atentamente Sérgio Bastos Director

Mike K. Business - 01/10/2019 AccorHotels review
« Not much to look at from the outside - but excellent on the inside! »

Welcome with a privilege room upgrade. Accor hotel are excellent at rewarding loyalty - thank you. Room was spacious - clean and comfortable. Staff were approachable and helpful. Would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon Best regards Sérgio Bastos General Manager

Business - 01/10/2019 TripAdvisor review
« Basic from the outside - excellent on the inside! »

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards Sérgio Bastos General Manager

João O. Business - 25/09/2019 AccorHotels review
« Normal experience, nothing of major to appoint. »

Everything was according to expected, only thing i have to say is that you should have slippers on the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

Anonymous Friends - 24/09/2019 AccorHotels review
« Very good service. »

Very warm welcome at the reception and good information about the town. Nice rooms and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your pinion Best regards Sérgio Bastos General Manager

Ben N. Business - 23/09/2019 AccorHotels review
« Mr »

Great location, I had been staying at this hotel for the pass 3 years. Please keep the smoking room available.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Sérgio Bastos General Manager

Anonymous Couples - 20/09/2019 AccorHotels review
« Hotel staff could have been nicer... »

Extremely disappointed that a late checkout request for 3 PM was denied with a pretext of “fully booked” whereas the hotel was open for sale that night at accorhotels.com. Check in process was also disappointing. First time at hotel but the staff could not be bothered to direct us to the facilities, where the breakfast room is (had to guess in the morning) or even where the elevators were...etc.. However, the housekeeping staff were splendid. The hotel location is excellent and facilities were above expectation.

Barders20 Solo travel - 17/09/2019 TripAdvisor review
« Great service »

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your excellent comments and evaluation of our service. I will share your comments with all our team. Hope to see you again soon Best regards Sérgio Bastos General Manager

Sheree Business - 15/09/2019 AccorHotels review

It was great. I got everything I needed to make a successful business trip. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Micha Business - 13/09/2019 AccorHotels review
« Professional, helpful polite »

I received a very warm welcome and was addressed very proper. Information was clear and the desk clerk took his time to welcome me. The hotel looks a bit dated, but very good value for money and most important the room was tidy and clean.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback Best regards Sérgio Bastos Director

Christine B. Solo - 12/09/2019 AccorHotels review
« Delightful stay »

I always try to stay in Mercure hotels where possible as they are always extremely comfortable and well-run, but this one was exceptionally good with lovely knowledgeable staff and delicious food in the Ports & Co restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you very much for your amazing and inspiring comments. Best regards Sérgio Bastos General Manager

Anonymous Friends - 10/09/2019 AccorHotels review
« Clean, comfortable and convenient »

Clean, comfortable and convenient Location. Very friendly and efficient staff

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Best regards Sérgio Bastos General Manager

A.s. Families - 09/09/2019 AccorHotels review

It was really 4 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. See you soon Sérgio Bastos General Manager

Anonymous Families - 08/09/2019 AccorHotels review

My husband was in the hospital, so I spent a night at the hotel. When he was released, joined me. Room service for dinner was prompt and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. We wish your husband a fast recovery Best regards Sérgio Bastos General Manager

Josey F. Families - 06/09/2019 AccorHotels review
« Nice but out of the way. »

Staff friendly and helpful. Rooms nice but some minor touch ups needed. Example, the tissue holder looks like it has to be ripped off the wall every time they refill it. On the first evening we asked if we could have the minibar emptied to accommodate our personal items, which was promptly done only to be refilled the next day. It was then emptied for us again only to be refilled again the next day. When we asked for it to be emptied the third time, the items were just taken out and put in the cupboard next to the fridge. This may seem trivial but if I was a recovering alcoholic, I might have a few choice words. It would also be a good idea to give guests all the options of how to get to into Porto. The 903 bus to the El Corte Ingles and then the metro. A €3.75 taxi ride to the marina and then a water boat across the river (this was recommended by reception and was a nice change to buses). A courtesy bus to an easier location maybe a good idea as you are surrounded by motorways.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your excellent comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Mimi T. Couples - 03/09/2019 AccorHotels review
« Stay at Mercure Porto Gaia Hotel »

Sergio, the manager who greeted and did our reservation is very accommodating and friendly. Our reservation was for a week stay but realized that Gaia is not in downtown Porto and also not accessible by walking. We decided to transfer to Mercure downtown and Sergio was very understanding in doing our transfer and reservation. The only negative we had was the clogged in our washroom when my husband took a shower. This was however fixed and unclogged right away when we brought this to the staff's attention. Thank you Sergio.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your kind comments. I hope that everything went well downtown and that you have enjoyed your stay in Porto. It was certainly very nice to meet you. Best regards Sérgio Bastos General Manager

Luís C. Families - 03/09/2019 AccorHotels review
« Service was excellent »

Rooms were cleaned Able to check in earlier Staff very helpful Breakfast delicious

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Edward Solo - 31/08/2019 AccorHotels review
« Satisfactory and would consider using again. »

I had difficulty reaching the hotel by car even though I knew exactly where it was, and it would be helpful for driving directions to be provided with confirmation, especially the need to follow the sign to the Centre Commercial. That said, once found, the general location of the hotel is advantageous. The room was a good size and well equipped. However, I was disappointed to find a very strong smell of cigarette smoke, so strong that it penetrated my clothing. These days I expect a room to be non-smoking if a smoking rom has not been requested.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Sérgio Bastos General Manager

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