Hotel - Novotel Krakow Centrum
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Novotel Krakow Centrum Hotel

4.5/5 2,192 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground car park PLN 60 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 40  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Beach and water sports
    • Boat excursions (Paying)
    • Kayaking (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BP3.5 km / 2.17 mi DELPHI AUTOMOTIVE6 km / 3.73 mi LURGI4 km / 2.49 mi PHILIP MORRIS10 km / 6.21 mi PRICEWATERHOUSE COOPERS3.5 km / 2.17 mi TISCHMANN SPEYER PROPERTIES2 km / 1.24 mi
COCA COLA25 km / 15.54 mi DONNELLY6 km / 3.73 mi MOTOROLA2 km / 1.24 mi PLIVA4 km / 2.49 mi TELEFONIKA KFK5 km / 3.11 mi

Exhibition centre

MANGHA JAPANESE CULTURE CENTRE0.5 km / 0.31 mi PALAC SZTUKI1.8 km / 1.12 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Krakow Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMSTERDAM 31 m2 2 m 20 12 12 12 12
STOCKHOLM 31 m2 2 m 24 12 12 12 12
BERLIN 34 m2 2 m 20 12 12 12 12
APPLE I 43 m2 3 m 40 16 14 20 20
APPLE III 46 m2 3 m 40 16 14 20 20
MANCHESTER 55 m2 2 m 50 24 16 26 24
APPLE II 57 m2 3 m 50 18 16 24 30
BIG APPLE (APPLE I+ APPLE II+ AP 146 m2 3 m 180 55 50 60 80
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audiovisual equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 198 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,985 reviews

Our guest reviews for
Novotel Krakow Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,192 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ks Business - 18/06/2019 AccorHotels certified review
« Fabulous! »

Nice clean room, great selection at breakfast. Guy at the bar, Gzregorz was an absolute delight. Service in restaurant could improve a little but overall we really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for amazing review! We are glad we fulfiled your expectations! I will personally pass on your kind words to Grzegorz. We look forward to welcoming you again at Novotel. Best regards, Anna Jędruch Front Office Department

O. Business - 17/06/2019 AccorHotels certified review
« sehr schön »

It is a very nice place to stay. Clean with good customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your opinion. We are glad you had a great experiences at Novotel Kraków Centrum. We look forward to welcoming you again at Novotel. Kind regards, Anna Jędruch Front Office Department

marklE3005WJ Family - 17/06/2019 TripAdvisor review
« Novotel Krakow »

Friendly staff with nice lounge area, rooms as well as rest of property was clean and well maintained. It was Hot while we were in Krakow and the air conditioning unit had a hard time keeping up. all in all an enjoyable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear marklE3005WJ, Thank you for your kind words and recommendation. We are happy you spent a great time at Novotel Kraków Centrum. We look forward to welcoming you again soon. Best regards, Anna Jędruch Front Office Department

Thomas B. Business - 13/06/2019 AccorHotels certified review
« Fantastic »

Beautiful room made up to a high standard everyday. Very friendly staff who are always willing to go the extra mile

Kasia Business - 12/06/2019 AccorHotels certified review
« Very good stay »

Great location, great breakfast, great service!

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani Katarzyno, Bardzo dziękujemy za podzielenie się z nami Pani opinią. Jest nam niezmiernie miło czytać tak pozytywne komentarze. Cieszymy się, że spełniliśmy Pani oczekiwania. Serdecznie zapraszamy ponownie. Z wyrazami szacunku, Anna Jędruch Front Office Department

Robertow Business - 11/06/2019 AccorHotels certified review
« Excellent hotel in Krakow (Novotel Krakow Centrum) »

As during my previous stay in this hotel, I was delighted by the quality of rooms (this time of type executive) and breakfasts. Rooms are very clean, modern, comfortable, and cosy. Beds are more than comfortable, with nice bed sheets, pillows, and quilt. It was a pleasure to return to my room after the whole day out, I even was looking forward to it. As always, the staff is extremely friendly and they event remember you from your previous stay. My next say in Krakow will surely be in Novotel Krakow Centrum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your amazing review! We are happy you enjoyed stay with us! We very appreciate your kind words about the hotel and Staff. We will do all we can to make your next stay as good as previous. We hope to welcome you back to our hotel very soon! Best regards, Anna Jędruch Front Office Department

Aivar H. Solo - 08/06/2019 AccorHotels certified review
« very good everything »

i had really nice my first stay in Accor Hotel chain. Front desk was extreme helpful with everything. Nice room upgrade and breakfast. Location also very good, for all kind of transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We reallly appreciate your kind words. We are glad you enjoyed stay with us. Welcome back to Novotel Kraków Centrum soon! Kind regards, Anna Jędruch Front Office Department

Philip Business - 08/06/2019 AccorHotels certified review
« Beautiful location, excellent staff and facilities »

The room was very nice clean with all amenities one would need. The location of the hotel is beautifully situated with fantastic access to beautiful parts of the city only a short walk away. The staff were all extremely friendly and helpful. Would recommend and will return. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Philip, Thank you for your amazing feedback. We are glad we fulfiled your expectations. We hope to welcome you back to our hotel very soon! Best regards, Anna Jędruch Front Office Department

Sue Families - 08/06/2019 AccorHotels certified review
« Very pleased with our stay in this hotel »

This is a very well located hotel overlooking the river and only a short distance from the old town. The room was large and well maintained and the facilities were excellent. There was a large range of foods available for breakfast and chefs on hand to make eggs/omelettes how you wanted. The pool, jacuzzi and sauna areas were clean and well managed. Overall we were very impressed with the hotel and the staff and would be happy to return here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your amazing review. We appreciate it! We are glad you enjoyed stay at Novotel Kraków Centrum. We hope to welcome you back to our hotel very soon. Kind regards, Anna Jędruch Front Office Department

Jose L. Business - 07/06/2019 AccorHotels certified review
« Fantastic place for business trip to Krakow »

Gret hotel and great room. Also the swimming pool and sauna are worth to mention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for kind words abot you stay at Novotel Kraków Centrum. We are glad you enjoyed stay with us. We hope to welcome you back to our hotel very soon! Best regards, Anna Jędruch Front Office Department

Andrew Business - 31/05/2019 AccorHotels certified review
« A welcoming and Peaceful Stay »

A modern stay, greeted by friendly staff with electronic tablets roaming around the reception area, rather than the traditional check in desk. Room was clean, comfortable and quiet. Breakfast was kept well stocked with a wide range of choice of food on offer. Check out was seem less, quick and efficient and having the bill emailed was effective and good for the planet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew, Thank you for your feedback. We are glad you had a great stay at Novotel Kraków Centrum. Thank you for appreciate our modern mobile form of the reception. We hope to welcome you back to our hotel very soon! Kind regards, Anna Jędruch Front Office Department

Hki Business - 30/05/2019 AccorHotels certified review
« Very Convenient City Hotel / value for money questionable »

This is my preferred Accor city hotel in Kraków, nevertheless room prices tend to be extremely /too high during the summer season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your review. We really appreciate your comment. We are glad you enjoyed stay with us. We look forward to welcome you again at Novotel. Kind regards. Anna Jędruch Front Office Department

Family - 29/05/2019 TripAdvisor review
« Great view »

We travelled with family, used 3 rooms in the hotel but the brother in law opted out for a non hotel rental option. To accommodate all 10, used one of the terrasse suites, great accommodation, the dining room, kitchen and of course the outdoor terrasse. Perfect way to see Krakow with family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jordanwin1, Thank you for your opinion. We really appreciate your kind words about the hotel. We look forward to welcome you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Richard_c Couples - 28/05/2019 AccorHotels certified review
« Good hotel, good location, excellent pool and friendly staff »

Arrived mid evening, check in was quick and easy, room much bigger than expected in a city hotel. Breakfast was good, as expected of Novotel, pool and fitness facilities better than most. Enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your kind words! We really appreciate your good opinion. We are glad you enjoyed stay with us. We look forward to welcome you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Anonymous Business - 27/05/2019 AccorHotels certified review
« Hotel ok »

All ok except breakfast- a lot of not cleaned tables (2 days in a row) and no stuff to clean. When the lady finally came she was walking around and didn't take a single thing from the tables to release for other guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Krakow Centrum. Welcome back to us again soon! Best regards, Anna Jędruch Front Office Department

Richard C. Business - 26/05/2019 AccorHotels certified review
« Great stay and very friendly »

Friendly and great location, food and room excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your review. We are glad you had a great stay with us. We look forward to welcoming you again at Novotel. Best regards, Anna Jędruch Front Office Department

Richard Couples - 24/05/2019 AccorHotels certified review
« Excellent, conveniently situated hotel »

We stayed at the Novotel Krakow for a long weekend. The hotel is conveniently located: near Wawel Castle and Cathedral, by the river, 3/4 mile pleasant walk from the main square and just 2 minutes walk from a bus stop for airport bus 252 (which runs every 20-30 minutes and costs just under under PLN 5 (£1) each way (great value). The staff were all charming and could not have been more helpful. The room was bright, large and clean and we enjoyed the buffet breakfast each morning. It was also nice to have the indoor pool and gym, although there is so much to do in and around Krakow that we did not use them much. If we come back to Krakow, will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your amazing review. We appreciate it! We are glad you enjoyed stay at Novotel Kraków Centrum. We hope to welcome you back to our hotel very soon. Kind regards, Anna Jędruch Front Office Department

Konstantin Business - 24/05/2019 AccorHotels certified review

Fast and good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Jędruch Front Office Department

Anonymous Business - 23/05/2019 AccorHotels certified review

very straightforward; no issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. It is a pleasure to receive a positive feedback, and i believe you will visit us again. Sincerely, Jakub Głowacki Guest Experience Manager

Miri Friends - 22/05/2019 AccorHotels certified review
« Excellnt »

Great hotel . Stuff very good. Room big and nice. Great breakfast. Superb !

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. I am glad you mentioned our staff, our breakfast and you room. Feel free to visit us again! Kind regards, Jakub Głowacki Guest Experience Manager

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