Hotel - ibis Katowice Zabrze
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Katowice Zabrze Hotel

4.0/5 284 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor car park PLN 15 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • KRAKOW BALICE (Paying)
    • PYRZOWICE (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BEST POLAND6 km / 3.73 mi GENERAL MOTORS10 km / 6.21 mi MAPEI15 km / 9.32 mi SEST LUVE POLSKA14 km / 8.7 mi TRW15 km / 9.32 mi
FABRYKA PLASTIKOW GLIWICE14 km / 8.7 mi LOGSTOR ROR POLSKA6 km / 3.73 mi PLASTAL15 km / 9.32 mi SHIN CHANG POLAND6 km / 3.73 mi ZABRZANSKIE ZAKLADY MECHANICZNE3 km / 1.86 mi

Exhibition centre

KATOWICE25 km / 15.54 mi

Your meetings and events

ibis Katowice Zabrze Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 36 m2 4 m 30 18 18 16 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 114 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,735 reviews

Our guest reviews for
ibis Katowice Zabrze

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 284 reviews
Tarja Families - 09/07/2019 AccorHotels certified review
« Nice room, friendly staff »

Nice, Ibis standard room. Friendly staff. Food in the restaurant basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TARJA K., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager,

Jurek Couples - 27/06/2019 AccorHotels certified review
« Was not happy with the bed and bathroom »

The bed had a plastic cover under the sheet which caused me to sweat all night waking up in a wet bed. In addition, one of the bathroom lights were blinking on and off which was very annoying. On a positive note the staff was very helpful and friendly. We stayed here because of the proximity to relatives but might look at other options next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE F., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Ceejay Couples - 25/06/2019 AccorHotels certified review
« Great stay »

Great stay: late arrival, warm welcome. Comfortable room, good breakfast, easy check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CADE H., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Anonymous Families - 30/05/2019 AccorHotels certified review
« Good »

Outdated rooms but clean and maintained. Staff in evening check in where really nice. Staff in the morning at breakfast and check out where not hospitable at all!! Really rude and did not looked you in the face. In breakfast there was no one to ask the room number, neither a place to wait. So when grabbing food there came a young woman, really arrogant and mad at me and litterly screamed from one meter away from me: “What is your room number?” And after answering she walked away. At check out the girl only said: “what is your room number” and thats it. Not how was your stay or even a goodmorning... I work in hospitality myself so I know its not difficult to change this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLO D., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. I apologize for the behaviour of our staff. I will share your comments with our team, in order to avoid such situation in the future. I believe, that you will give us a chance to host you again, and that the next visit will be better than a the previous one. Sincerely, Hotel Manager

Endriu Friends - 23/03/2019 AccorHotels certified review
« pan »

ok

Damian Families - 25/01/2019 AccorHotels certified review

The room was clean and tidy. The only think I could change is the rules for leaving the car park. I didn’t know I need to collect a token for exit and had to go back to the reception. The weather outside was -6 and I had a baby in the car. I think it would be much easier to mount a camera there and a phone to ask someone to open the barrier.

Legborsi P. Business - 14/12/2018 AccorHotels certified review
« It was truly a wonderful stay »

As stated above, It was truly a wonderful stay. From the front desk when I checked in, everything went well and on time. The staff strove to meet my requests and that for me is the core of hotelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEGBORSI P., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Notley_lad Business - 06/12/2018 AccorHotels certified review
« Another good stay »

Stayed here a few times previously and as always it was a perfectly pleasant experience. Check in was a little slow and laborious, but otherwise all went well. the room was OK - one of the more dated ones -but clean, warm and comfortable. So no real problems there. Dinner & Breakfast were fine too.

Carl C. Business - 03/12/2018 AccorHotels certified review
« Excellent »

Faultless really enjoyed my stay

Ed Solo - 03/12/2018 AccorHotels certified review
« Great value »

Comfortable, cheap, friendly and near the railway station. Exceeded expectations.

Coventry Business - 13/11/2018 AccorHotels certified review
« Disappointing »

We let the hotel know in advance that one of my colleagues needed a gluten-free breakfast. When we arrived and asked about it we were told that they couldn't do anything - not even provide gluten free bread. We asked the next day but they remained adamant that they couldn't help in any way. I sent an email to the customer services at Accor but did not get e reply. Towels in bedrooms weren't changed. The bar was advertised as being open 24 hours a day but they could only provide water after 11pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA B., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Robert Business - 08/11/2018 AccorHotels certified review
« Good Location for our purpose, nice staff & clean hotel »

The staff at Ibis are very nice and helpful. Good breakfast and very clean hotel. The location for our purpose was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY F., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Notley_lad Business - 25/09/2018 AccorHotels certified review
« A perfectly pleasant stay and a good buffet breakfast »

Room was perfectly adequate for a short stay. Bed was clean and comfortable. Wifi was fine and there were plenty of power points. Bathroom was a little dated, but importantly, it was clean and functional. Breakfast was fresh, varied, plentiful and tasty. The only issue is there is only one coffee machine and it is a bean to cup so it makes great coffee (a real plus feature) but takes a little time to make each cup so at busy times there can be bit of a queue for coffee - but at least it is worth the wait! Dinner in the restaurant was perfectly pleasant and service was good. Check in was a little slow and the receptionist forgot my welcome voucher and also wasn't keen to open a "tab" for me to charge dinner.. then they forgot to do it anyway and the restaurant had to chase this up when trying to close the check. All in all fine it was a satisfactory, but not brilliant, stay.

Friends getaway - 18/09/2018 TripAdvisor review
« location very good »

positio9n of TV in the room to low, bathroom dirty not proper cleaned ( as evidence took the picture), missing piece of paper plus pencil as standard for Accor hotels, hand towel missing, Warning signs- elevator only in polish. Outside display prize 99 zl is not correct , is related to earlier booking min 1 months - Personnel OK, however not full familiar for the welcome vaucher

Zibi Families - 13/08/2018 AccorHotels certified review

Staff members quite rude during check in expressing doubts if our stay had been paid. When things explained no apology. Towels feel like old rugs. Buffet choices monotonous and limited.

Tamara F. Families - 12/07/2018 AccorHotels certified review
« breakfast was exellent »

Hi! This is not our first visit into this hotel, we are your loyal customers. Usually, we receive a room with extra bed for child in your hotel. For this extra bed we don't need write special inquiry 1. In this time, we traveled with 9 years old child. We write all information about guest quantity and child age in reservation form. But, we have got a usual double room with only one bed for all 3 persons. Hotel personal explain us about special inquiry requirement for extra bed, but in my opinion, it is clear – 1 bed is too small for two adults and 9 years old child. Hotel personal has all information for extra bed reseration for us, but didn’t do this. We must sleep all together in one bed, it was upset for us. 2.In bathroom floor and walls was many hairs from other guests. Toilet boul was not cleaned too. The hotel is not new and not expensive, but cleaning could be better, usually everything was clean. 3.In the morning, when we carried our baggage to car, our child was in room for this time, it was earlier 10 o'clock a.m. When I was come to room, clean servise was in our number!!! Why? We don't handed over keys , and time was 9:30 a.m. The child doesn't speak Polish, and certainly he hasn't understood what occurs. The cleaner has left room only when I come and tell him about it. All this was before departure time, till 10 o'clock

Andrzej Business - 25/06/2018 AccorHotels certified review
« Good »

Ok

Iain H. Business - 10/06/2018 AccorHotels certified review
« As usual fulfilled expectations »

Wherever and whenever I stay in an Ibis hotel I can be guaranteed of slick service and a good night's sleep. Ibis Katowice Zabrze is no exception to this rule and the breakfast is also good - helped this time by being able to enjoy it on the sunshine of the hotel terrace.

Solo travel - 07/06/2018 TripAdvisor review
« Excellent »

Nice and quiet hotel, good breakfast, location is perfect for concert in dom muziky tanca. Price was excellent. Realy recomend . I will be back to this hotel for my purpuse to concerts in zabrze. Excellent

Ofer C. Solo - 06/06/2018 AccorHotels certified review
« Excellent hotel for the price »

The room was clean. Breakfast was good, close to main train station and shoppig mall

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