Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

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4.5/5 965 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILLENIUM 614 m2 3 m 600 140 120 250 300
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
KLARY 37 m2 3 m 25 15 20 20 24
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
OLAWSKA 36 m2 3 m 25 15 20 20 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
TUMSKA 138 m2 3 m 80 30 32 60 64
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WiFi access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 151 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,188 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 965 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Damian Couples - 23/05/2018
« Very nice »

Very nice hotel. Very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAMIAN B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Kawulka - Guest Relations Manager

AccorHotels certified review
Anonymous Business - 22/05/2018
« Perfectly located for Business purposes. Room properly maintained. »

personally, my room was overlooking the church, so the side street and was consequently fairly quiet. However, the rooms overlooking the large streets junction may not be as comfortable, especially with the early start of noisy public transportation. It seems to me necessary to take this into account and indicate this element when booking. In parallel, would it be possible to remind the cleaning team to pay attention in opening doors in the corridor. Indeed, I experienced a brutal door opening, and hardly avoided the accident of a door bumping. Overall my personal experience was very good.

AccorHotels certified review
D Friends - 22/05/2018
« Very good »

Hotel was very nice, in a good location and helpful staff. Room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARREN M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wojciech Kawulka - Guest Relations Manager

AccorHotels certified review
Shashank R. Business - 21/05/2018
« good »

my room 617 door lock was not working fine and resolution took time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHASHANK, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is good to know that you were satisfied with some aspects of your stay. We are also very sorry for the situation that you described in your comments. We hope it did not spoil your overall impression about your stay in our hotel and we will have pleasure to welcome you again! Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Em… Business - 21/05/2018

I feel like at home warm welcome and great services

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMANUELA, Thank you very much for your wonderful opinion. We are happy that you enjoyed your stay and it will be our pleasure to welcome you again in the nearest future. best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Edo Business - 18/05/2018
« all good »

all good, only one night, breakfast was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDO, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Ewa Business - 15/05/2018
« comfortable, clean »

nice rooms, enough large, clean bathrooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EWA, thank you very much for your review! It was a pleasure to host you in Mercure Wroclaw Centrum and we are glad that you enjoyed your stay. We are looking forward for your next visit! Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Fa Families - 15/05/2018
« Nice hotel in a good location »

Overall my stay of 3 nights was pleasant. The room was very clean although the bed was on the softer side to my liking and the pillows larger than I prefer. I would have appreciated a bit more amenities in the bathroom, such as cotton pads, and a way more powerful hair dryer (I gave up trying to use it). For some reason our room was not cleaned after our second night (we left from 11 to ca 15 so there was plenty of time). When we left again around 17 somebody (not us) had hung a "do not desturb" sign on the door handle which I thought was strange. But I met an employee on the floor on our way out and pointed this out and our room was clean when we got back in that night. The breakfast was fine (would have liked some bacon with my scrambled eggs though) and the quality of the food we ordered in room service one night was excellent! We also had a spa treatment which was very nice. One suggestion for the spa is to offer guests bath robes instead of only towels which are not very large to wrap around them. Other than that everything was very nice and the two employees that took care of us were very nice and professional. In conclusin, very nice but a few extra touches would make it great :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear FA, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with many aspects of your stay. We are also very sorry for the things that did not meet your expectations and for the misunderstanding referring to cleaning your room. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 14/05/2018
« Great Location, Great Staff, Great Value »

We really enjoyed our stay. The hotel was centrally located near the Rynek. The room was comfortable and décor pleasing. The staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, thank you very much for your wonderful review! It was a pleasure to host you in Mercure Wroclaw Centrum and we are glad that you enjoyed your stay. We are looking forward for your next visit! best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Lm Business - 14/05/2018
« Good overall, no problems »

The experiense was good overall. Reception was friendly and helpful. The ironing boards in the shared ironing room had some ridges in them which made it a little difficult to use. The breakfast had a good assortment of food, but was expensive and the scrambled eggs seemed undercooked, but this may be a cultural difference. The room was clean and satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LM, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with many aspects of your stay. We are also very sorry for the things that did not meet your expectations, but your feedback is very important to us. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Scott Friends - 12/05/2018
« Wonderful »

Great hotel and staff in perfect, central location- what’s not to like

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOTT, thank you very much for your wonderful review! It was a pleasure to host you in Mercure Wroclaw Centrum and we are glad that you enjoyed your stay. We are looking forward for your next visit! best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Laura S. Couples - 06/05/2018
« Staff were exceptional, room was very nice »

We truly enjoyed our stay at Hotel Mercure Wroclaw. The hotel is in a great location. We were greeted by very friendly and capable staff. The entire premises were kept in immaculate condition. It was such a surprise to receive "guest of the day". It made me feel so appreciated. Thank you! I also loved the one time I made a request for another sheet, the staff immediately took care of the situation. To top of the whole experience, I received a very nice note with a birthday cake for my 50th birthday. I would highly recommend this location to anyone staying in Wroclaw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA, thank you very much for your wonderful review! It was a pleasure to host you in Mercure Wroclaw Centrum and we are glad that you enjoyed your stay. We are looking forward for your next visit! best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Christina E. Couples - 05/05/2018
« Another excellent stay »

Excellent hotel, location and staff are fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINA, thank you very much for your wonderful review! It was a pleasure to host you in Mercure Wroclaw Centrum and we are glad that you enjoyed your stay. We are looking forward for your next visit! best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
A. Solo - 02/05/2018
« Brilliant. »

Extremely comfortable. Loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your nice comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Benjamin Friends - 30/04/2018
« very satisfied »

satisfied from the room, & location

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENJAMIN, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Centrum. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Peter L. Friends - 30/04/2018
« Affordable quality »

Lovely hotel with every amenity you would want, very close to the main central square and a very effective tram system on its doorstep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is very nice to read that you were satisfied with our product and services. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Patrick Business - 30/04/2018
« Overall nice stay, very nice welcome at reception, late night music »

One night, hard music was played until around 02:00 AM. It appears to be at the 1st floor. This is not acceptable for a hotel where various people are staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK, Thank you for taking the time to write a review. We appreciate all your comments and we are very glad that you had a pleasant stay in Mercure Wrocław Centrum. We are also very sorry for the inconveniences referring to loud music - please accept our deep apologies for this situation. We look forward to welcome you again to Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Jodie Couples - 29/04/2018
« Best stay. 100% recommended »

Customer service is exceptional We booked for our anniversary and they made it so special for us and such a time to remember!! Thank you so much and we will be staying with you again next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JODIE, thank you very much for your wonderful review! We are happy that you enjoyed your stay and it will be our pleasure to welcome you next year. best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
Anonymous Business - 29/04/2018
« Ok »

Good, however some tiles were damaged. The shower door did not close properly and in the shower I shared the whole week the presence with the leftovers of a dead spider.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. Please accept our apologies for all the inconveniences that you described in your review. The situation with spider leftovers should have never happened but we hope it did not spoil your overall impression about our hotel. Feel welcome to visit us again - we will do our best to make your next stay very pleasant and comfortable. best regards, Katarzyna Bołtuć Guest Relations Manager

AccorHotels certified review
James H. Business - 27/04/2018
« A very pleasant experience overall »

Staff very good and friendly including domestic staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES, Thank you very much for your opinion. We are happy that you enjoyed your stay and it will be our pleasure to welcome you again in the nearest future. best regards, Katarzyna Bołtuć Guest Relations Manager

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