Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,094 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILLENIUM 614 m2 3 m 600 140 120 250 300
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
KLARY 37 m2 3 m 25 15 20 20 24
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
OLAWSKA 36 m2 3 m 25 15 20 20 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
TUMSKA 138 m2 3 m 80 30 32 60 64
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,933 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,094 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
S. S. Friends - 14/03/2019 AccorHotels certified review
« Gem in heart of city, excellent stay and hospitality »

Checkin was very smooth and Aleksandra was very informative and helpful in organising our siteseeing and advice us of things to do in wroclaw. Hotel rooms were spacious, clean and had good tv selections and filled mini bar with varieties. The hotel was clean and and the heart of city centre just across the tram station and next to huge galleria shopping mall with designer clothing and food court. The breakfast was great with good selection of hot and cold foods, omelette on demand and varities of breads,cheese and cold meats and fruit juices. Hot choc and expresso and mocha available from vending machine. The staff at hotel are very polite and lovely, housekeeping was excellent and prompt Thank you once again for making our stay wonderful whilst in wroclaw with my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. S, Thank you very much for sharing your feedback. We are happy to hear that you had such amazing time in Wroclaw and we were a big part of it. Special thanks for mentioning Alelsandra, this kind of feedback is a great motivation. Breakfast for us is the most important meal of the day so we put a lot of attention to it. We hope to see you soon, our city has a lot of secrets to discover and we will help you to do it! Best regards, Wojciech Kawulka - Guest Experience Manager

Konstantinos K. Business - 14/03/2019 AccorHotels certified review
« Very good »

The experience overall was nice. However, I would like to have a bit more comfortable bed. Also, to adjust the heat in the room in a more efficient way. Climate in the room can be improved. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kontantinos, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay. We always do our best to give our guests the best possible experience.Thank you for sharing your opinion and comments about the room and beds, this kind of feedback is very important for us to keep improving our product. See you next time during your trips to our city of dwarfs, Best regards, Wojciech Kawulka - Guest Experience Manager

Vadym Families - 12/03/2019 AccorHotels certified review
« Should be improved »

Old and bad quality linens and towels. Extremely soft uncomfortable mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vadym, Thank you very much for sharing your feedback. We are sorry to hear that our room did not meet your expectations. We recently started renovation of our hotel, we hope soon we will have another chance to surprise you positively with quality of our new room. Best regards, Wojciech Kawulka - Guest Experience Manager

Mark E. Couples - 11/03/2019 AccorHotels certified review
« It was wonderful! »

Perfect location; great breakfast; service couldn’t have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark E., Thank you very much for sharing your feedback. We are happy to hear such positive words about us and our service. We always do our best to create an unique atmosphere and experience. We hope to see you soon, Wroclaw still has a lot of secrets to discover! Best regards, Wojciech Kawulka - Guest Experience Manager

Sheila Couples - 11/03/2019 AccorHotels certified review

Hotel was clean . However disappointed that air conditioning didn’t work or mini bar didn’t keep drinks cold . Received fantastic customer service from reception staff . Location of hotel is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila Thank you very much for sharing your feedback. We are happy to hear that everything met your expectations. WOW! Your words are a big motivation for us. Thank you also for sharing the points which should be improved, we will definitely work about it. See you next time in Wroclaw - the city of great memories and dwarfs :) Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 06/03/2019 AccorHotels certified review

Nice staff, clean and comfortable room, good central location and close to mall, park and river, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed time which you spent together with us in Wroclaw. We always do our best to create amazing atmosphere. See you during your next trips to our city of dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Joakim Business - 03/03/2019 AccorHotels certified review
« Pleasant »

It was nice and pleasant as always. As a silver holder, I was upgraded and had the usual nice standard. But I was in one of the new rooms last time and I'm eagerly awaiting all rooms to be renovated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joakim, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed time which you spent together with us in Wroclaw. We always do our best to create amazing atmosphere. That`s amazing that you appreciate our new rooms, see you during your next trips to our city of dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Alexej Business - 01/03/2019 AccorHotels certified review
« Very good hotel with home feeling »

It was great as always. Only thing missing was becon to go with eggs at breakfast. Also maybe there should be an option for more thin blanket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexej, Thank you very much for sharing your feedback. We are super happy to hear such positive feedback. That is such motivational review for us which gives us a lot of power. Thank you again and we hope to see you again very soon in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 27/02/2019 AccorHotels certified review
« great location and great hospitality »

Very comfortable, easy access to town, very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are super happy to hear such positive feedback. That is such motivational review for us which gives us a lot of power. Thank you again and we hope to see you again very soon in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Bjt Families - 21/02/2019 AccorHotels certified review

The best stay ever!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing such positive feedback. We are super happy to hear such positive words. We always do our best to give our guests the best possible experience. See you during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Nico Business - 19/02/2019 AccorHotels certified review
« Another comfortable stay in the center of Wroclaw »

The hotel personnel remembered my last unpleasant experience (with a noisy neighbor in the middle of the night) and gave me a free upgrade to a privilege room. Just another proof of the level of attention the personnel gives to their customers. Everything else was fine (as usual), I felt welcome, the room was exactly what I expected and as they are updating/upgrading the hotel (without any discomfort, at least for me), they seem to be working on an even better experience for everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nico, Thank you very much for sharing your feedback. We are super happy to hear such positive feedback. That is such motivational review for us which gives us a lot of power. Thank you again and we hope to see you again very soon in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Laurent L. Business - 15/02/2019 AccorHotels certified review
« An unforgettable breakfeast in a brand new hotel where the personnal make us feel at home »

very kind welcome Very good breakfeast, I love your waffels machine, your fruit juice machine, ..all these nice dishes...and a very nice " little extra" everyday , where we are proposed a cake of the day, a frit juice of the day ...a little surprised .. really nice to start the day like that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent L., Thank you very much for sharing such positive feedback. We are amazed to hear your words. In our opinion, breakfast is the most important meal of the day. How you start the day is how is the whole day! We love to start it in a creative and positive way. Thank you again for your feedback and we hope to see you soon :) Best regards, Wojciech Kawulka - Guest Experience Manager

Saul Business - 15/02/2019 AccorHotels certified review
« kind of old but in perfect conditions, nice room, excelent view, nice food. »

was really great being there with you, all the time that I spent there was really great, my room had a lovely view and the breakfast was really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saul, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and spent such good time in our place. It is great that you appreciated our breakfast - the most important meal of the day! We can not wait to see you again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Charlotte S. Business - 14/02/2019 AccorHotels certified review
« Always cosy to stay at the hotel »

Always great service an a good atmosphere- love it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte S., Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and spent such good time in our cosy hotel. We always do our best to create a special atmosphere. We can not wait to see you again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Tom Families - 14/02/2019 AccorHotels certified review
« Best stay so far »

All was great. Nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and spent such good time in our place. We always do our best to create a special atmosphere. We can not wait to see you again in our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Hillel Business - 14/02/2019 AccorHotels certified review
« Great stay »

Nice room, good breakfast and hospitality personel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hillel, Thank you very much for sharing such positive feedback. Every time you are coming to our hotel we are very happy and proud that you decided to trust us again. We cant wait to see you again and surprise you during your next trips. Best regards, Wojciech Kawulka - Guest Experience Manager

Brigitte H. Business - 14/02/2019 AccorHotels certified review
« very very friendly staff »

Excellent! No claims Everything was perfect. We're coming again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brigitte H., Thank you so much for sharing your feedback. We are happy to hear that you enjoyed your stay so much and everything met your expectations. We were happy aswell to host you in Wroclaw and show you our hospitality. We love to share positive vibes all around us. We can`t wait to see you again in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Mariusz Families - 12/02/2019 AccorHotels certified review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Mariuszu, Serdecznie dziękujemy za podzielenie się z nami swoją opinią na temat pobytu w naszym hotelu. Cieszymy się że udało nam się spełnić Pana oczekiwania. Do zobaczenia podczas kolejnych okazji we Wrocławiu! Pozdrawiam, Wojciech Kawulka - Guest Experience Manager

Peter K. Business - 11/02/2019 AccorHotels certified review
« Good business hotel close to the center and convinient for other conections »

It is a nice hotel with clean and comfortable roon. The staff i wellcoming and the hotel has a good breakfast. The small resturant in the hotel has a nice menu and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter K., Thank you very much for sharing your feedback. We are happy to hear such positive review about our place, Mercure Wroclaw Centrum. It is great that you appreciated time which you spent together with us and that our effort met your expectations. We hope to see you again in Wroclaw, you can be sure that our city can surprise you at every season :) Best regards, Wojciech Kawulka - Guest Experience Manager

Zyg Business - 09/02/2019 AccorHotels certified review
« Once again in my favourite hotel in Wrocław »

I was two days in the junior suite- great place, apartment in good condition with great atmosphere inside and outstanding panorama window in living room. Outstanding during the day and night. A lot of good feelings. Winestone restaurant- as usual- fantastic staff, good food, vine...... Overall feelings stable- it's my favourite hotel in Wrocław.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zyg, It was a pleasure for us (like always) to see you once again in Mercure Wrocław Centrum. Thank you for sharing your such positive feedback, we are happy that you appreciated your stay and atmosphere of our place. See you during your next trips to Wrocław ! Best regards, Wojciech Kawulka - Guest Experience Manager

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