Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,168 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OLAWSKA 36 m2 3 m 25 15 20 20 24
KLARY 37 m2 3 m 25 15 20 20 24
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
TUMSKA 138 m2 3 m 80 30 32 60 64
MILLENIUM 614 m2 3 m 600 140 120 250 300
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,555 reviews

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,168 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 19/08/2019 TripAdvisor review
« Our stay at the Mercure hotel »

I would definitely recommend this hotel and can’t wait to return! The young man at the reception gave us a very warm welcome the minute we arrived at the hotel late evening and immediately upgraded our room since I’m a very light sleeper.. He was very helpful and efficient in booking taxis for trips we needed and also organized a small birthday treat for my 12 year old son...... greeting him with a birthday cake and a Minecraft themed gift box and other souvenirs at breakfast that very morning. The restaurant manager was also very patient and courteous. Since my son has a severe allergy to sesame we felt safe with their excellent service... Food was amazing too! Rooms very modern and very clean. The nespresso machine in the room was an added bonus. All the employees were polite and helpful.Overall superb experience!

Pedro Business - 16/08/2019 AccorHotels review
« Location is key »

Very good experience despite some construction going on minor disturbing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay in our hotel. We always do everything we can to make each stay special and unique - as our city is :) See you during your next trips, Best regards, Wojciech Kawulka - Guest Experience Manager

Stephen C. Solo - 15/08/2019 AccorHotels review

From checking in to checking out, the experience of my stay was totally top draw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay in our hotel. We always do everything we can to make each stay special and unique - as our city is :) See you during your next trips, Best regards, Wojciech Kawulka - Guest Experience Manager

Dr. A. C. M. Families - 14/08/2019 AccorHotels review
« Wonderful, amazing and unforgettable experience! »

The hotel staff were extremely polite , efficient and very helpful. It was my son’s 12 th birthday and they made a chocolate cake and presented him with a bday gift at breakfast whilst playing the happy birthday song. He’s face lit up as it was a surprise and he loved every minute of our stay there! Wojciech was the person who organized this choosing his favourite Minecraft and shark themes..... He also booked a taxi for us to visit Adrspach. Robert the restaurant manager was extremely helpful in assuring that my son’s dinner was safe since he has a severe allergy to sesame seeds. We were immediately upgraded to a superior room on our arrival since I had requested a quiet room. Rooms are modern and very clean and the complementary Nespresso machine was a bonus.......Overall superb experience......

Elzbieta Families - 14/08/2019 AccorHotels review
« Great staff. »

Great welcome - great receptionist. General conditions in hotel are good. Sofa in the room is not comfortable. Breakfast - vegetable - very low quality, the rest fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elzbieta, Thank you for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We hope to see you again in our place - Wroclaw is a magical place! Could you please share some more information about person from our staff who made such good impression on you? We would like to award our best colleagues :) Best regards, Wojciech Kawulka - Guest Experience Manager

Carnen D. Couples - 13/08/2019 AccorHotels review

it was very great experience the room was very clean even all the staff was exellent especialy micheal anc the other receptionist . I WILL USE THE OTHER HOTELS OF YOUR COMPANY AGAIN,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carnen, Thank you for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We hope to see you again in our place - Wroclaw is a magical place! Best regards, Wojciech Kawulka - Guest Experience Manager

Borut Couples - 12/08/2019 AccorHotels review
« Nice city hotel »

Hotel has very good position for visiting the strong city centre by walk (5 to 10 minutes). The rooms are excellent, very well equipped, the same is the breakfast. During the day hotel's kitchen is offering favourable meals. Parking is in the shopping centre garage with direct entrance into the hotel. Very good price / performance ratio. Really for recommendation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borut Thank you for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We hope to see you again in our place - Wroclaw is a magical place! Best regards, Wojciech Kawulka - Guest Experience Manager

Business - 12/08/2019 TripAdvisor review
« Pleasant stay! »

I like the place, the people there. One of my favorite hotels ever. Come there and stay- it's enough to feel exceptional. Check in very fast and in friendly atmosphere, staff- great and professional. I can recommend Winestone restaurant with fantastic service, great sort of vines and good food. Rooms in that hotel are renovated, well equipped. With that strategic localization I think it's really great choice for Wrocław.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zygmunt, WOW! Thank you very much for such positive feedback. It is always a pleasure for us to see you in Wrocław and enjoy it together with you. We are proud that every time we give you the best experience. See you next time ! Best regards, Wojciech Kawulka - Guest Experience Manager

Marleen Couples - 10/08/2019 AccorHotels review
« Visit Wroclaw »

Good location of hotel walking distance from key highlights of Wroclaw. Room was clean, modern, air conditioned. Easy to park car in parking garage. Good breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marleen, Thank you for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We hope to see you again in our place - Wroclaw is a magical place! Best regards, Wojciech Kawulka - Guest Experience Manager

Sandra C. Families - 08/08/2019 AccorHotels review
« 2nd stay and not disappointed »

Stayed here with friends in November 2018 and vowed to bring my family back this summer. Great location, helpful and knowledgeable staff and clean, tidy rooms. Family loved the treat, thanks Mercure Wroclaw for another great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, Thank you very much for sharing your feedback. We are happy to hear that you and your family appreciated your stay and our effort. We always do our best to create the best possible experience for our guests. See you during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Jon Couples - 06/08/2019 AccorHotels review
« Good hotel in good location but poor aircon in room »

Simple to book and check-in on-line. Pleasant greeting on arrival. Tourist books/maps available in reception. PC available to access internet if required in reception. Room on 6th (top) floor was warm despite having the air-con on as low as it would go - just not up to the task. Corridor to room was like an oven - too hot, no ventilation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon, Thank you very much for sharing your feedback. We are sorry to ear that not everything met your expectations. We always do our best to create memorable and valuable experience for our guests. Thank you for sharing your comments. We hope to see you again to surprise you positively. Best regards, Wojciech Kawulka - Guest Experience Manager

Alexandre Business - 05/08/2019 AccorHotels review
« Air conditioning with problem »

The hotel was good, location, silence, but I had a problem with the air conditioner in my room and asked two times on the reception for to solve and nothing, passed 5 days sleeping without clothes for can sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre, Thank you very much for sharing your feedback. We always try to give our guest the best possible experience and memories from their stays in our city of dwarfs. We are happy to hear that you appreciated our location in the city center which gives our guest an opportunity to fully explore the city. Thank you for sharing your feedback regarding the AC system in our hotel. Thanks to such kind of feedback we have an opportunity to react. We are very sorry that it caused you not fully enjoy your stay. We hope we will have another occasion to surprise you positively during your future trips to Wrocław. Best regards, Wojciech Kawulka - Guest Experience Manager

Cathrine Couples - 05/08/2019 AccorHotels review

+ Good room size. Bathroom was very good, and the extra toilet was a plus. Loved the balcony. - The air conditioning wasn't working good enough when it was hot outside. The corridor in the 6th floor was too hot. The minibar temperature wasn't cold enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathrine, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and our effort. We always do our best to create the best possible experience for our guests. Thank you for sharing your opinion about the minibar and AC system - we will make our best to avoid such situations in the future. See you during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Olena Business - 04/08/2019 AccorHotels review
« bad experience of staying in hotel »

I didn't like staying in Mercure Wroclaw Centrum Hotel as I was given a room for disabled people (I was not informed about it in advance whether I am Okay with it or not) and it was not comfortable to take a shower (no bath cabin - water was everywhere) and it was not comfortable to clean my teeth, wash my face and dry my hair as the mirror in the bathroom was attached too low which is good for disabled people only. I woke up early due to poor sound insulation as window of the room is overlooking the roadway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olena, Thank you for sharing your feedback. I am very sorry to hear about the situation which you experienced and need to apologize that our front desk staff did not inform you about the type of the room before. That`s a thing which we should have done. We hope you will give us a second chance and during your next trips will choose our hotel again, Best regards, Wojciech Kawulka - Guest Experience Manager

Couples - 04/08/2019 TripAdvisor review
« Weekend away »

Lovely hotel, situated exactly where we wanted it to be. The man on reception wasn’t great, he left us to wander of to find the lifts with no directions given, we should have asked, but he should have told us! Bar that can’t complain at all. We didn’t eat in the hotel but the bar did look nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawnie444_11, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw! We always do our best to give guest the best possible memories. Thanks for sharing your feedback also on behaviour of our employee, we will put more effort into training to avoid such situations in the future. We hope to see you soon! Best regards, Wojciech Kawulka - Guest Experience Manager

Business - 03/08/2019 TripAdvisor review
« Good hotel in city senter »

The hotel Mercure Wroclaw Centrum is located near one of main streets but in the close proximity of the Old Town and the Cathedral Island. Rooms are well equipped and comfortable. Breakfast tasty and in nice variety.

Stefan Business - 02/08/2019 AccorHotels review
« Nice service »

A panel from the sealing felt done, which was a negative surprise! But I was positively surprised about the professionalism of dealing with the situation! I got a new room with a nice present which I would not have expected! Great job

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We hope to see you soon during your next trips! I am happy to hear that you appreciated my solution to the situation which happen :) Best regards, Wojciech Kawulka - Guest Experience Manager

Anna Business - 31/07/2019 AccorHotels review
« Business Trip - exceptional hotel room »

as always very good, but this time exceptionally good in the "Explorer" Privilege Room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you very much for sharing your feedback. We are happy to hear that you appreciated your stay and our effort. We always do our best to create the best possible experience for our guests. See you during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Jerry Friends - 31/07/2019 AccorHotels review
« Wonderful hotel »

We had 7 rooms and they treated our group wonderfully!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerry, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We hope to see you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

Kevin Solo - 31/07/2019 AccorHotels review
« Outstanding hotel »

Absolutely wonderful. Loved every minute of it. The room was incredible, comfortable, very clean, great aircon. Breakfast outstanding. Lunch and dinner at restaurant was also excellent. Thank you so much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, Thank you very much for sharing your feedback. We are happy to hear that you appreciated time which you spent together with us in Wroclaw. We hope to see you soon during your next trips! Best regards, Wojciech Kawulka - Guest Experience Manager

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