Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,131 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OLAWSKA 36 m2 3 m 25 15 20 20 24
KLARY 37 m2 3 m 25 15 20 20 24
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
TUMSKA 138 m2 3 m 80 30 32 60 64
MILLENIUM 614 m2 3 m 600 140 120 250 300
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 151 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,289 reviews

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,131 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mr C. Families - 20/06/2019 AccorHotels certified review
« Good quality hotel in a great location »

Pros Great location, friendly helpful staff, good size room with plenty of facilities, overall fairly clean. Modern lobby/reception area and very easy check in/check out service. Would definitely return. Cons A couple of dirty stains on carpets and walls, cot in room had broken zip on side so effectively was not enclosed. Not a problem for a 4 month old but would of been awkward with a child that could crawl out. No doubt this would have been changed if needed. Overall a thoroughly enjoyable stay and would stay with Accor hotels in the future.

Haris Business - 18/06/2019 AccorHotels certified review
« Amazing stay »

All perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haris, Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Regards, Marta Szczoczarz - Deputy Guest Experience Manager

Milosz Families - 18/06/2019 AccorHotels certified review
« Overpriced »

Pluses: - Clean - Slowjuicer during breakfast Minuses: - AC was weak - High humidity in the room - Windows won't open - Dark corridors and interiors - No gluten free otpions for breakfast - Disapointing breakfast options / quality - Very expensive parking (60PLN/night)

Valery Business - 17/06/2019 AccorHotels certified review
« Very nice stay at Mercure Wroclaw »

During my stay the service was great. Temperatures were hot outside but the room temperature was perfect. Clean room and good breakfast service. We also enjoyed dinner 2 nights in a row at the hotel and the food was superb. I hope to be able to return soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valery, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We always do our best to create the best possible experience for our guests. That`s great that dinner at our restaurant was such a good experience! We hope to see you soon again during your next trips to Wrocław - the city od dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Jaroslav P. Business - 16/06/2019 AccorHotels certified review
« generally satisfied with minor concerns »

generally satisfied with minor concerns - missing slippers, gown, comb & body lotion; air conditioning not working for higher temperature (room was cold)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaroslav P., Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We always do our best to create the best possible experience for our guests. We are sorry to hear about the inconveniences which you met during your stay, we will definitely check what happened, thank you for sharing your comments. We hope to see you soon again during your next trips to Wrocław - the city od dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 15/06/2019 AccorHotels certified review
« Dr »

Had a very pleasant stay with fantastic views of the city. The staff were very friendly too. My only criticism would be that the air conditioning was struggling a bit to combat the hot temperature in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We always do our best to create the best possible experience for our guests. Thank you for sharing your comments regarding the air conditioning system. We will definitely check your room. We hope to see you soon again during your next trips to Wrocław - the city od dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Tze Business - 14/06/2019 AccorHotels certified review
« good »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tze, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We always do our best to create the best possible experience for our guests. We hope to see you soon again during your next trips to Wrocław - the city od dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Ken M. Business - 14/06/2019 AccorHotels certified review
« Excellent service overall. »

Easy to check in. Organised an early check out and taxi. English was very good. Thank you. Breakfast good. Bar good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Erik Business - 13/06/2019 AccorHotels certified review
« Good Hotel, nice location near city center, clean room and a good bed for a good night rest. »

Short stay for 3 days, no remarks or negative findings. Breakfast was perfect, bedroom clean and all facilities present.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. Breakfast is for us the most important meal of the day, we are proud you appreciated it. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Clare R. Couples - 12/06/2019 AccorHotels certified review
« Great location, nice clean rooms, friendly helpful staff »

Room as expected - decent size and location perfect for staying in Wroclaw to see the sights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Henryk K. Families - 09/06/2019 AccorHotels certified review
« Henryk K. »

A very pleasant stay. We travelled with our daughter & granddaughter, aged 5. The staff throughout the hotel were very attentive from day one, especially Wojtek, the Guest Experience Manager & his team. One should never forget the housekeeping staff working quietly in the background. They were very friendly & happy to help at all times. We have stayed in various Mercure hotels throughout Poland & this one will be remembered as one of our favourites!!

Our hotel has responded to the review
Our hotel has responded to the review

Drear Mr Henryk and K. family, Thank you very much for sharing such positive feedback. We are proud and happy to hear that time which you spent together with us in Wroclaw met your expectations. Thank you for highlighting us on a touristic map of Poland. We can`t wait to see you and your family back in Wrocław! Best regards, Wojciech Kawulka - Guest Experience Manager

Ym T. Business - 08/06/2019 AccorHotels certified review
« Excellent Customer Service »

Overall, I'm very satisfy with my stay in Mercure Hotel. The receptions are very helpful and thoughtful. They went extra miles from checking Day Tour and recommending places to visit and Shopping. I will definitely will recommend this hotel to my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear YM T., Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. Regards, Marta Szczoczarz - Deputy Guest Experience Manager

Agen M. Business - 08/06/2019 AccorHotels certified review
« The overall experience was good. »

The room itself was all that was needed and neat and well maintained. This includes the bathroom. The breakfast offering could be improved with some options for eggs besides scrambled only. No omelette etc. The location of the hotel was perfect for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agen M., Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Mr A. Business - 08/06/2019 AccorHotels certified review
« Mr A. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We always do our best to create the best possible experience for our guests. We hope to see you soon again during your next trips to Wrocław - the city od dwarfs! Best regards, Wojciech Kawulka - Guest Experience Manager

Hannah F. Friends - 07/06/2019 AccorHotels certified review
« Great stay in a beautiful city. »

Fantastic helpful friendly staff. Lovely clean rooms very well serviced. Enjoyed the balcony outside our room on level five.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, Thank you very much for having taken the time to post your very nice comments. I'm very happy to read that you were very satisfied with your stay. Satisfaction of our Guests is our priority. It is our great hope you will visit us again in the nearest future. Regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 07/06/2019 AccorHotels certified review
« Ok, not very refreshing »

In general all was fine, the hotel just has to improve the ventilation system on the room. Muggy, hot, and not very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. That`s great that you are generally satisfied with time which you spent with us. Thank you for sharing your comments regarding the ventilation system, we will definitely check the whole situation to avoid such moments in the future. We hope to see you again and surprise you positively. Best regards, Wojciech Kawulka - Guest Experience Manager

Curious665273 Friends getaway - 07/06/2019 TripAdvisor review
« Great Hotel »

The hotel is very central and allows guests to make the most of beautiful Wroclaw. It was very comfortable and the staff were very helpful. Happy to recommend it. The views from the balcony on the fifth floor were a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Curious665273, Thank you very much for sharing such positive feedback. We are very happy to hear that you appreciated your stay and everything met your expectations. We always do our best to create the best possible experience and memories. See you next time while you are in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

J. M. Couples - 06/06/2019 AccorHotels certified review
« This was a very enjoyable short stay in Wroclaw, our first visit to this lovely place. »

We had a very good stay, the hotel is in a great location, staff were very friendly and helpful. The hotel was very clean everywhere, our room was very comfortable. The only comment I would make is that we did not always get shower gel or any milk for the hot drinks, just for information. We would recommend this hotel and intend to return later in the year for another visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.Marsch, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. Thank you for pointing out problem with room amenities, we will definitely take a look on that to avoid similar situations in the future. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Elizabeth M. Friends - 04/06/2019 AccorHotels certified review
« Very pleasurable »

The hotel was very clean and the staff were very helpful and welcoming. The rooms were very nice and clean. The hotel is in a great situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth M., Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

Eric Business - 04/06/2019 AccorHotels certified review
« Pleasent stay »

Nice standard room. Quite room. Bed was a bit too soft for my liking. Breakfast was perfect. Staff polite and proffessional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Wojciech Kawulka - Guest Experience Manager

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