Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,192 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OLAWSKA 36 m2 3 m 25 15 20 20 24
KLARY 37 m2 3 m 25 15 20 20 24
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
TUMSKA 138 m2 3 m 80 30 32 60 64
MILLENIUM 614 m2 3 m 600 140 120 250 300
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,752 reviews

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,192 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 08/10/2019 AccorHotels review
« Miss r S. »

Hotel was lovely and clean pretty comomfota le rooms bar the plastic sheets... reception staff lovely bar staff seemed a bit short staff and house keeping were a little annoying quite loud and knocked and called to chase up cleaning the room this was before midday!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Clara Business - 08/10/2019 AccorHotels review
« nice experience »

It was nice having some drinks in the evening in the bar. Breakfast was a bit limited. Night sleep was correct.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clara, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Simon V. Couples - 07/10/2019 AccorHotels review
« Great as always - Appreciated the "Guest of the day" surprise :) »

You're pretty much my go-to hotel in Wroclaw. It's a pleasure every time. Rooms are clean, staff is helpful and this time I even got a lovely little "guest of the day" surprise which was much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you very much for having taken the time to post your wonderful comments. It was indeed a pleasure to read that you were satisfied with your stay. Your comments are truly appreciated and my team will be very happy to read it as well. We all look forward to welcoming you back again, Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Iosif Business - 07/10/2019 AccorHotels review
« October Stay »

Nice rooms , good food , friendly personal but too cold inside ...heating system not started ... AC switched to warm did not helped at all to get the room warm ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iosif, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 07/10/2019 AccorHotels review

overall experience was good, but my room was not clean on arrival. The dustbins still had rubbish in it in the bathroom and there were hair on the carpet. I did phone housekeeping the following morning, overall the room was clean, but the floor was not vacuumed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 05/10/2019 AccorHotels review
« Mr »

Generally a good experience, but there was a very bad smell in the bathroom, especially in the evenings, which I suspect was caused by the drains. This would not put me off staying again but does need attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Liora K. Business - 05/10/2019 AccorHotels review
« Very good »

Everything high quality Price a bit high

C. E. Business - 01/10/2019 AccorHotels review

Wish to not get room 460 or equivalent room for limited mobility guest. The water in the bathroom was spreading in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E., Thank you for sharing your feedback. We are very sorry to hear that you did not fully enjoy time which you spent with us in Wroclaw. We always do our best to give guests good experience. We are sorry to hear that you did not like our room. Because of your late arrival and fully occupied hotel we had to give you one of the rooms which has as well amenities for disabled people. We hope to see you again to surprise you with our hospitality. Best regards, Wojciech Kawulka - Guest Experience Manager

Charity B. Business - 01/10/2019 AccorHotels review
« Lovely Wroclaw hotel »

Friendly staff, clean rooms, close to everything. My only complaint was that they did not have a fitness center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charity, Thank you very much for sharing your feedback. We always do our best to create unforgettable experience for our guests. It is great that you appreciated time which you spent together with us in Wroclaw. Thank you for sharing your comments, such feedback is very important for us to keep improving our service. We hope to see you again in our city of dwarfs :) Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Yaryna Business - 30/09/2019 AccorHotels review
« Рекомендую »

Perfect location. Awsom breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yaryna, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Helena V. Z. Business - 30/09/2019 AccorHotels review
« Stay in Wroclaw »

Very friendly staff. The hotel is perfectly situated and walking distances from the most important sights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helena van Z., Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Nico Couples - 30/09/2019 AccorHotels review
« super service very friendly »

clean area friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nico, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Prof R. M. Business - 30/09/2019 AccorHotels review
« Great food, friendly staff »

Great atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Patrick Couples - 25/09/2019 AccorHotels review
« Perfect »

As expected from check in to check out - exactly as I was expecting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Anonymous Business - 23/09/2019 AccorHotels review
« air conditionning in the room too noisy »

it is a pity that all the night long air conditionning is Noisy even in off position

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback. We are very sorry to hear that you did not fully enjoy time which you spent with us in Wroclaw. We always do our best to give guests good experience. Thank you for sharing your comments regarding AC, we will check it. We hope to see you again to surprise you with our hospitality. Best regards, Wojciech Kawulka - Guest Experience Manager

Freddie N. Couples - 23/09/2019 AccorHotels review
« Pleasant stay and nice location in city center. Walking distance to old town tourist attractions. »

Pleasant. Nice roof terrace on the 5th. floor overlooking the church but the seating benches are not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to create special experience for our guests. Best regards and see you soon, Wojciech Kawulka - Guest Experience Manager

Tomas Business - 22/09/2019 AccorHotels review
« 3 nights at Wroclaw »

very nice location, good service and tasty breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Masashi S. Business - 20/09/2019 AccorHotels review
« Thank you for your hospitality. »

First time for me to stay but it was really nice. Thank you for your hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Masashi, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated time which you spent together with us in Wroclaw. We always do our best to create the best possible experience for our guests and to help them make unforgettable memories from our city. We hope to have an opportunity to see you again during your future trips! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Peter L. Business - 19/09/2019 AccorHotels review
« Everything was great »

Friendly people, nice room, rich breakfast buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback about our staff :) We hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Wanda Families - 17/09/2019 AccorHotels review
« The staff were very helpful and accomodating »

Excellent location, next to a shopping centre and trams/buses. The staff were very accommodating. As one of the rooms we booked for a family of 4 was a bit small, it was upgraded to a Junior Suite at a very reasonable cost. The manager of the restaurant was lovely. There was no kid's menu, but she was prepared to have anything made in a small portion for them. Would definitely recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanda, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback about our staff :) We hope to see you again soon for another pleasurable journey with us. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

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