Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,053 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILLENIUM 614 m2 3 m 600 140 120 250 300
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
KLARY 37 m2 3 m 25 15 20 20 24
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
OLAWSKA 36 m2 3 m 25 15 20 20 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
TUMSKA 138 m2 3 m 80 30 32 60 64
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Standard Room with a city view, Superior Room with a city view.

  • 151 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 93 family rooms
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,613 reviews

Our guest reviews for Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,053 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Páll Þ. Couples - 05/12/2018 AccorHotels certified review

Its where very good to stay with you thanke you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Páll Þ., Thank you very much for sharing your opinion about our hotel. We are happy and glad to hear that everything met your expectations. We can`t wait to see you again in our city. Have a great day, best regards, Wojciech Kawulka - Guest Experiene Manager

George B. S. Friends - 04/12/2018 AccorHotels certified review
« From the friendly and professional greeting to the excellent dining experience clean and very comfortable rooms, brilliant. »

Brilliant. This was our third stay at Mercure Centrum Wroclaw and it never fails in any way. Very friendly staff, lovely dining experience and warm, clean, comfortable rooms. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you very much for sharing your opinion about time which you spent with us in Wroclaw. We are very happy to hear that you enjoyed it. We always do our best to create a special atmosphere. We cant wait to see you again in Wroclaw - our beautiful city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Hillel Business - 03/12/2018 AccorHotels certified review
« Great stay »

Good location and room, graet breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hillel, Thank you very much for sharing such positive opinion about stay in our hotel. We are very happy that you enjoyed your stay and appreciated effort of our staff. We hope to see you soon during your next trips to Wroclaw, Best regards, Wojciech Kawulka - Guest Experience Manager

Krzysiek Business - 03/12/2018 AccorHotels certified review
« Really enjoyed my stay »

The best employees, I really love their positive attitude and good sense of humour. Especially receptionist who checked me in gave me great first impression.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krzysiek, Thank you very much for sharing your opinion about time which you spent with us. We are happy to hear that you appreciated our effort and enjoyed the stay. We always try to share with our guests our positive energy which we have everyday. See you next time during your trips to our city. Best regards, Wojciech Kawulka - Guest Experience Manager

Joakim Business - 03/12/2018 AccorHotels certified review
« Nice reno »

Always very friendly staff and the renovations where nicely made

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joakim, Thank you very much for sharing such positive opinion about stay in our hotel. We are very happy that you enjoyed your stay and appreciated effort of our staff. We recently started renovation of our hotel, that is great that you already had a chance to see the results. We hope to see you soon during your next trips to Wroclaw, Best regards, Wojciech Kawulka - Guest Experience Manager

Shaun Couples - 02/12/2018 AccorHotels certified review

Great staff who where very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun, Thank you very much for sharing such positive opinion about stay in our hotel. We are very happy that you enjoyed your stay and appreciated effort of our staff. We hope to see you soon during your next trips to Wroclaw, Best regards, Wojciech Kawulka - Guest Experience Manager

Tish Business - 01/12/2018 AccorHotels certified review
« great »

very friendly staff, pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tish, Thank you very much for sharing such positive opinion about stay in our hotel. We are very happy that you enjoyed your stay and appreciated effort of our staff. We hope to see you soon during your next trips to Wroclaw, Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Solo - 29/11/2018 AccorHotels certified review
« Hot stay in Wroclaw »

Two night stay to visit the city sites.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and for sharing your experience with other travelers. We are pleased to hear that you liked our location. We are sorry to hear that you experienced some issues with temperature. Currently we are renovating the rooms and adressed this with the team to ensure we improve on this. We look forward to welcoming you back to the hotel in the near future! Best regards, Wojciech Kawulka - Guest Experience Manager.

Deborah H. Families - 28/11/2018 AccorHotels certified review
« Superb hotel in fantastic location »

Wonderful service from all staff in the hotel. The staff at reception were especially helpful! The room was spotless and spacious and the addition of a hospitality tray was a welcome surprise. Also very quiet at night which was great! Hotel is in an excellent location for visiting the many places of interest in Wroclaw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, Thank you for choosing to stay with us and we are happy to hear that your stay with us was a memorable one. We love making surprises and that's great you appreciated it. We hope to see you soon again in our beautiful city. Best regards, Wojciech Kawulka - Guest Experience Manager

Mark G. Couples - 27/11/2018 AccorHotels certified review
« Very Enjoyable »

The hotel is perfectly situated for shopping or eating out The food in the hotel was very good and the staff were very helpful especially the young guy in reception who spoke perfect English We loved our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you very much for sharing such positive feedback. We are very happy to hear that you enjoyed you stay so much. That is so great that you appreciated the food in our restaurant and the effort of our staff. Thank you very much for mentioning me in your review. It was a pleasure for me to talk with you and I can`t wait to see you again soon. Best regards, Wojciech Kawulka - Guest Experience Manager

Paulina Friends - 27/11/2018 AccorHotels certified review
« modern, friendly, professional. »

All staff members were extremely friendly and helpful. Cleanliness top quality. Rooms were tidy, well designed and spacious. Oh and a comfortable bed! I think we've stayed in a newly refurbished room (you could smell the newness of the cupboards) - if that's how you plan to refurbish all rooms - well done! The lady that did our checking-out, was so kind and helpful, and offered keeping our luggage in the hotel before we go to the airport, so we can still freely walk around the city (thank you!). One minor comment - we did appreciate the effort of having the Krups coffee machine in our room, but the selection of pods was awful (might as well not be there), and there was nowhere to plug it in (the socket next to where it was placed wasn't installed - it was just an empty hole). It didn't matter much, we just moved it to the bedside table. Very minor. Apart from that - an excellent stay. We'll definitely going to stay at the mercure whilst visiting Wroclaw again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulina, We are very happy to hear that you enjoyed time which you spent with us in our beautiful city of dwarfs. We are do our best to give our guests the best possible experience, it is great that you appreciated our effort. Thank you for mentioning Basia, who did you checkout, she is great and very kind person. Thank you also for sharing your opinion about what we should improve. We hope to see you soon during your next trips, Best regards, Wojciech Kawulka - Guest Experience Manager

Dariusz C. Couples - 26/11/2018 AccorHotels certified review
« Fabulous! »

The hotel is in a great location, close to the shops, train station and public transport. The staff is very friendly and approachable. Housekeeping ladies are just amazing! Room was super clean and nothing was too much trouble for them. Bed was very comfortable and big enough. Breakfast was great, high quality and tasty coffee, fresh bread and sliced meats, good variety and all was fresh and there was plenty of everything. The staff at the breakfast were very helpful, polote and kept everything clean and tidy. We will be staying in this hotel again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dariusz, Thank you very much for sharing such positive feedback. We are very happy to hear that everything met your expectations and you have so many good memories from Wroclaw. We are happy that you appreciated our effort. We hope to see you soon during your next trips to our city of dwarfs. Best regards, Wojciech Kawulka - Guest Experience Manager

Zyg Business - 26/11/2018 AccorHotels certified review
« Great time in the heart of Wrocław »

As usual in that hotel- everything was great, with exeptional service quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zyg, Thank you very much for sharing your feedback. We are very happy to hear that again everything met your expectations. That kind of review from such loyal guest is a great motivation for us. See you soon! :) Best regards, Wojciech Kawulka - Guest Experience Manager

Leonard Business - 26/11/2018 AccorHotels certified review
« Oooooooook. »

The Restaurant was superb, great food, friendly waiter. My room was "so so". There have been quite some ugly stains on the wall that needed a bit care. But the daily cleaning was definitely good, bed was comfy, minibar selection ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard, Thank you very much for sharing your feedback about stay in our hotel. We are very happy to hear that you enjoyed it. We just started a big renovation of our rooms so soon we will be happy to welcome you again in our new completly renovated and refreshed rooms. Best regards, Wojciech Kawulka - Guest Experience Manager

Maciej K. Business - 21/11/2018 AccorHotels certified review
« Fantastic »

Great hospitality and atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maciej, Thank you very much for sharing your feedback. We are very happy to hear that you enjoyed time which you spent with us. We are glad that our service meets the expectations of such loyal guest - your stays are always a pleasure for us. See you soon :) Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 20/11/2018 AccorHotels certified review
« Friendly and Comfortable »

Friendly staff, clean comfortable rooms, and a good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your opinion about our hotel. We are very happy to hear that everything met your expectations. Especially, that is great that you appreciated our staff so much - it is always big portion of motivation. See you during your next trips to Wroclaw, Best regards, Wojciech Kawulka - Guest Experience Manager

Anonymous Business - 19/11/2018 AccorHotels certified review
« Flawless »

Overall very good. But it would be nice to be informed ahead about noisy refurbishment going on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your opinion about time which you spent with us. We are glad that everything met your expectations. Thank you for sharing your suggestions about renovation of our rooms, We hope to welcome you again in our new, renovated rooms. Best regards, Wojciech Kawulka - Guest Experience Manager

Mats C. Business - 19/11/2018 AccorHotels certified review
« ok »

The bath room was a little worn down, but ok. I got a good the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mats, Thank you very much for sharing your feedback. We are very happy to hear that you enjoyed time which you spent together with us in Wroclaw. Thank you for sharing your suggestions for improvements. We just started renovation of our rooms, we hope to see you soon again in our new room. Best regards, Wojciech Kawulka - Guest Experience Manager

Guest Solo - 13/11/2018 AccorHotels certified review
« Very good location! »

Easy to reach the hotel, very good location, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your opinion about our hotel. We are very happy to hear that you enjoyed time which you spent with us. Thank you for such positive words about our staff - that is a big portion of motivation for us. We hope to see you again during your next trips. Best regards, Wojciech Kawulka - Guest Experience Manager

Tatjana D. Business - 12/11/2018 AccorHotels certified review
« I love the place »

Thanks for the time that I spend in the hotel, everything was great. The staff is very friendly, the rooms are clean. I will be back in one week and Iäm looking forward to see you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatjana, Thank you so much for sharing such positive feedback. We are very happy to hear that you appreciated our effort and enjoyed time which you spent with us. We can`t wait to see you again. Best regards, Wojciech Kawulka - Guest Experience Manager

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