Hotel - Hotel Mercure Wroclaw Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Wroclaw Centrum

4.5/5 1,148 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 45  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-22:00
    • Opening hours : Week-end 08:00-22:00

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

HALA LUDOWA3 km / 1.86 mi

Exhibition centre

HALA LUDOWA3 km / 1.86 mi

Your meetings and events

Thanks to our 16 conference rooms with WIFI access and natural light (most rooms), the Mercure Wroclaw Centrum hotel can accommodate up to 500 people.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Wroclaw Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Wroclaw Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OLAWSKA 36 m2 3 m 25 15 20 20 24
KLARY 37 m2 3 m 25 15 20 20 24
JAGIELLONSKA 46 m2 3 m 30 20 20 25 24
PARKOWA 46 m2 3 m 25 15 20 20 24
PIASKOWA 46 m2 3 m 30 20 20 25 24
POMORSKA 46 m2 3 m 30 20 20 25 24
GRUNWALDZKA 51 m2 3 m 25 15 20 25 0
MILLENIUM 5 80 m2 3 m 60 25 32 35 40
MILLENIUM 4 98 m2 3 m 80 40 32 60 50
UNIWERSYTECKA 110 m2 3 m 100 40 32 60 40
MILLENIUM 3 115 m2 3 m 100 40 32 60 50
MILLENIUM 1 128 m2 3 m 60 30 32 60 50
MILLENIUM 2 128 m2 3 m 80 30 32 60 50
TUMSKA 138 m2 3 m 80 30 32 60 64
MILLENIUM 614 m2 3 m 600 140 120 250 300
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 151 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,383 reviews

Our guest reviews for
Hotel Mercure Wroclaw Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,148 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Harkirat S. Families - 12/07/2019 AccorHotels certified review
« Extremely happy with the staff »

Although the staff is not so fluent in english but they tried hard to help. Housekeeping staff is too courteous. My overall stay was really satisfying and I am happy I chose Mercure. One thing to be taken into account is breakfast options are little less, same breakfast menu repeats everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harkirat, We very much appreciate your comments regarding your stay at the Mercure Wrocław Centrum. We are very happy to read that you were very satisfied with your stay and the service provided by our team. We are thankful for your opinion about our hotels breakfast. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Szczoczarz - Deputy Guest Experience Manager

Ravindran Business - 09/07/2019 AccorHotels certified review
« Simple and efficient »

An ideal location close to Market place, shopping area, park and tram junction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravindran, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. We hope to see you again in Wroclaw! Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Jarrad D. Couples - 08/07/2019 AccorHotels certified review
« Thank you for being dog friendly »

Good reception, great location, our dog was welcome everywhere. Great job overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

Richard S. Families - 08/07/2019 AccorHotels certified review
« Good breakfast, facilities, and helpful staff. »

Excellent. There for a wedding which held reception at hotel. Great service, food, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

Anat Families - 04/07/2019 AccorHotels certified review
« Good »

The hotel is placed in the center, the stuff was helping, the room was nice, we were disappointed that the bar was not a refrigerator

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

Shawn M. Business - 04/07/2019 AccorHotels certified review
« Great Rooms, Great Breakfast »

Stay was great. Room A/C struggled to keep the room cool during the heat wave but it stayed around 22 which was decent at least. The one issue I had was that the refrigerator in the room was not working and despite raising the concern on 3 different occasions, the problem was never addressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

René P. Business - 03/07/2019 AccorHotels certified review
« Good Service and Good food »

In my room (502) it was a bit difficult to chill down, but apart from this, a very nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

Liz Friends - 02/07/2019 AccorHotels certified review
« Lovely »

Good location and very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz, Thank you very much for having taken the time to post your very nice comments. We are very happy to read that you were very satisfied with your stay and the service provided by our team.We are so thankful for your opinion about our staff. It helps us to keep the best standard of our services. Your comments are truly appreciated. We all look forward to welcoming you back again, Regards, Marta Szczoczarz - Deputy Guest Experience Manager

J &. J. N. Couples - 01/07/2019 AccorHotels certified review
« Location location location »

Excellent very friendly staff lovely room & great breakfast. With excellent location what more would you want

Our hotel has responded to the review
Our hotel has responded to the review

Dear J & J N., It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Wroclaw. Thank you! Please do not hesitate to contact us for a future trip to our city so we will be able to take care of your stay. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Armand O. Business - 29/06/2019 AccorHotels certified review
« Perfect as always »

It was a wunderful stay. The staff arranged me 2 beach lounge chairs, for my balcony, because of the good weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armand, Thank you very much for having taken the time to post your very nice comments. We are very happy to read that you were very satisfied with your stay and the service provided by our team. We are so thankful for your opinion. It helps us to keep the best standard of our services.Your comments are truly appreciated. We all look forward to welcoming you back again, Marta Szczoczarz - Deputy Guest Experience Manager

Tatjana D. Business - 27/06/2019 AccorHotels certified review
« Very high level of service »

Thank you very much for having us. We received very good service and support. Looking forward to being back :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatjana, Thank you for sharing your review. We are happy to hear that you appreciated your stay. We hope to see you soon during your next trips. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Couples - 27/06/2019 TripAdvisor review
« Holiday wroclaw »

Nice hotel 15min from train station.tram 8 9 or 11 from station around 5 min.rooms small side but ok.aircon is not so good.easy walk to main centre around 10min.overall it was fine.staff are friendly and speak english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katweazel, We are very happy to hear that you appreciated your stay. We always do our best to give guests the best possible experience and create unforgettable memories. We hope to see you soon again in our city of dwarfs :) Best regards, Wojciech Kawulka - Guest Experience Manager

J. Business - 26/06/2019 AccorHotels certified review
« Good »

Good cleanliness & Good respect & Response. Need to improve: 1. Volunteer explaining & Supporting of tourism spot. 2. Supporting to have FUN & Enjoy the Loneliness. Since we booked Two rooms but we have canceled one room and stayed in one room itself. It's Due to lack of communicating to the guest how to have fun etc. Hope understood..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

M B. Business - 26/06/2019 AccorHotels certified review
« Nice hotel, but air conditioning in room was not working »

After making reception aware my rooms air conditioning was not working, I was advised that it would be fixed. Over 1 hour later it was not resolved, however the receptionist gave me another room that was better and had air con working

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

Jack D. Couples - 25/06/2019 AccorHotels certified review
« Great location, great hotel, great experience »

All good thanks -see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Tad Families - 24/06/2019 AccorHotels certified review
« Closest place to visit everythink in Wrocław, also enjoying half marathon path »

Car parnikg - no problem Clean room - fantastic Breakfast - delicious Servise - friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tad, Thank you for sharing your review. We are happy to hear that you appreciated your stay. We hope to see you soon during your next trips. Best regards, Wojciech Kawulka - Guest Experience Manager

Philippa Business - 21/06/2019 AccorHotels certified review

Very good. Helpful polite staff. Clean rooms. Only slight issue was very noisy air conditioning (but great that there was air con because it was hot outside)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippa, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay and it met your expectations. We always do our best to create the best possible experience for our guests. Thank you for sharing your comments regarding the air conditioning system. We will definitely check your room. We hope to see you soon again during your next trips to Wrocław. Best regards, Marta Szczoczarz - Deputy Guest Experience Manager

Timo B. Business - 21/06/2019 AccorHotels certified review
« A very good experience »

rooms were large and clean people were friendly breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timo, Thank you very much for sharing your feedback. We are happy to hear that you enjoyed your stay and everything met you expectations. We hope to see you soon during your next trips to Wroclaw. Best regards, Marta Szczoczarz - Guest Experience Manager

Mr C. Families - 20/06/2019 AccorHotels certified review
« Good quality hotel in a great location »

Pros Great location, friendly helpful staff, good size room with plenty of facilities, overall fairly clean. Modern lobby/reception area and very easy check in/check out service. Would definitely return. Cons A couple of dirty stains on carpets and walls, cot in room had broken zip on side so effectively was not enclosed. Not a problem for a 4 month old but would of been awkward with a child that could crawl out. No doubt this would have been changed if needed. Overall a thoroughly enjoyable stay and would stay with Accor hotels in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sharing your feedback. We are very happy to hear that you appreciated your stay. We always do our best to give guest unforgettable experience. Thank you for mentioning details which need improvement. We hope to see you again in Wroclaw! Best regards, Wojciech Kawulka - Guest Experience Manager

Haris Business - 18/06/2019 AccorHotels certified review
« Amazing stay »

All perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haris, Thank you for positive feedback about our hotel. We hope that your stay with us was pleasurable for you. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We all look forward to welcoming you back again. Regards, Marta Szczoczarz - Deputy Guest Experience Manager

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