Hotel - Novotel Katowice Centrum
Novotel Hotel Novotel Hotel

Novotel Katowice Centrum Hotel

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4.0/5 975 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor car park PLN 28 per day        (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 30  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 18 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALSTOM15 km / 9.32 mi BANK PKO SA1.5 km / 0.93 mi FIAT AUTO POLAND28 km / 17.4 mi ING BANK SLASKI2 km / 1.24 mi MENTOR GRAPHIC2 km / 1.24 mi PWC2 km / 1.24 mi SMS DEMAG16 km / 9.94 mi TIMKEN9 km / 5.59 mi
ARCELOR MITTAL10 km / 6.21 mi CAPGEMINI0.5 km / 0.31 mi FOSTER WHEELER10 km / 6.21 mi MAFLOW34 km / 21.13 mi NEXTEER30 km / 18.64 mi SAINT GOBAIN23 km / 14.29 mi STERIA0.5 km / 0.31 mi

Exhibition centre

INTERNATIONAL KATOWICE FAIR LTD5 km / 3.11 mi KOLPOLTER EXPO SOSNOWIEC20 km / 12.43 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Katowice Centrum Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
0 m2 0 m 0 0 0 0 0
A 23 m2 2 m 0 0 14 0 0
B 23 m2 2 m 0 0 14 0 0
BOLERO 76 m2 3 m 60 22 30 30 48
BOLERO + RUMBA 133 m2 3 m 110 36 50 60 80
BOLERO + RUMBA + FLAMENCO 245 m2 3 m 230 60 90 100 152
C 23 m2 2 m 0 0 0 18 0
D 23 m2 2 m 0 0 14 0 0
E 23 m2 2 m 0 0 14 0 0
FLAMENCO 112 m2 3 m 100 28 40 40 72
RUMBA 57 m2 3 m 50 18 20 18 36
RUMBA + FLAMENCO 169 m2 3 m 140 44 60 76 108
SALSA 35 m2 2 m 30 12 15 16 24
SALSA + TANGO 83 m2 2 m 75 26 30 36 48
SALSA + TANGO + SAMBA 126 m2 2 m 140 42 50 60 80
SAMBA 43 m2 2 m 36 14 15 18 24
TANGO 48 m2 2 m 45 14 20 18 32
TANGO + SAMBA 91 m2 2 m 80 28 35 36 56
    • Screen
    • Flipchart
    • Meeting room
    • Audiovisual equipment
    • Podium
    • Lectern
    • Day light
    • WiFi access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 300 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 2,987 reviews

Our guest reviews for Novotel Katowice Centrum

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 975 reviews
TripAdvisor review
Friends getaway - 22/06/2018
« Feel welcome like a family member »

When ever I am in Katowice I stay at the Novotel. Not only for the location but for the amazing staff. It's more like coming home than staying in a hotel. The new items on the menu are delicious, breakfast has a great choice.

AccorHotels certified review
Emma Business - 17/06/2018
« A great hotel, friendly staff and a nice, clean facilities »

It was very good, room was very nice, modern and clean. Breakfast had a good choice. The pool area was very well maintained and easy to use. Staff were all very friendly and helpful. I would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

TripAdvisor review
kumar550 Family - 17/06/2018
« location, location, location »

Hotel is not the top of its class, but does the job. Most important is the location of the hotel - right in the middle of Katowice, opposite to Muzeum Śląskie, only short walk to Rynek or Spodek. Huge parking area on top. Good for short visit to capital of Upper Silesia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, I would like to thank you for taking the time to share your opinion concerning recent stay at Novotel Katowice Centrum. We are happy that you find our location as convenient for exploring our city. If your plans will bring you back to Upper Silesia please be sure, that we are here to welcome you again and ensure a pleasant stay. Regards, Aleksander Pietyra General Manager with entire Team

AccorHotels certified review
Christos Friends - 09/06/2018
« Mr »

Everything was in order except from a slight unpleasant smell in the room, probably from the fitted carpet. Excellent customer service and excellent cook in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Roger Couples - 05/06/2018

Excellent hotel with good facilities and breakfast was tasty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
J. Q. Business - 05/06/2018
« Novotel in Katowice »

I feel at hom,cosy and enjoyable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Tc Business - 30/05/2018
« Refurbished rooms are really great »

For once I am just delighted. All was perfect. Rooms are beautiful and clean. Bathroom is nice. WiFi is working well. Breakfast is benchmark (just a bit long to get a coffee due to lonely machine).

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Katowice Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aleksander Pietyra General Manager

AccorHotels certified review
Bilal M. Business - 29/05/2018
« Good, friendly, clean »

Good hotel, Friendly and helpful staff, good breakfast and dinner facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Sarah Business - 15/05/2018
« Loved it! »

Novotel was a great place to stay. The room was clean and comfortable. The breakfast was good. The staff was very helpful. The first night I arrived my shower would not drain, and they had someone in to fix it immediately. They also called a taxi for me on my last day so I could get to the bus station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Solo - 07/05/2018
« Very average »

Nice modern style of the hotel lobby and restaurant as well as the bathroom. The room itself however was extremely dated, and smelled very strongly of cigarette smoke, which was distasteful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. I., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Families - 07/05/2018
« Mixed feelings »

The booked Suite was a little bit disappointinga s it was only two rooms connected with a door - I'd expected more. The AirCon was broken on Sat - Tue and it was around 25-28°C in the room. Not acceptable. Requested baby bed was of very poor quality - matteres was missing. Service in general was good. Overall stay was OKish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Nikol Solo - 01/05/2018
« Top accomodation during the congress »

Beautiful hotel with a perfect location - near congress centrum, perfect service - everythin is new and you can also use pool, spa, sauna. Breakfast was amazing also, and about dinner I was satisfied too. I recommend - you will find here everything you need. N.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
V. V. Business - 21/04/2018

As I had two bookings because I had one night out of the hotel,so I had a problem with leaving the baggage.I Asked if I can keep the same room and leave my baggage there .Two receptionists confirmed it is ok and when I checked out I was told it wasn’t not possible and I had to take my baggage from the room.I was in a hurry for a bus so I said I cannot take it now ,so they offered to ask housekeeping to pack it for me.This was quite disturbing for me and I was stressed during the whole weekend .Eentually when I came back to check in for my next stay my baggage was still in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Luke Business - 19/04/2018
« Very good »

Very satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pana komentarze i oceny dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

AccorHotels certified review
Alec H. Families - 13/04/2018
« very helpfull friendly rooms clean »

very good the only concrn for a room for two people only one derssing gown and pair of slippers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Ðenis Business - 13/04/2018
« Quite nice hotel for short stay in centrum Katowice. Everything as per standard for novotel hotels. Except maybe missing bath in the room. »

Room ok. Shower a little dirty. Room service great. According to the web page there should be rooms with bathtub available, which I normally choose. There are none, showers only. Wellness was mediocre.. Staff claimed to have only 3 towels available, and next time to bring towels with me. Weird, not even blankets for sauna that are usually used for Finnish sauna. Whirlpool was occupied all the time, even it was nuts afternoon. Gym and pool ok, nice. Personal was kind and talkative, with decent English. Although what I need to mention is weird scent in the hallway when walking to my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cief, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Ada Families - 10/04/2018
« Very nice and clean, excellent service. »

The staff is very professional and polite, the room was clean and quiet. We noticed that the mattress was high quality and very comfortable. The only thing that disappointed us was the stale oranges and grapefruits which was a great issue as they were a pretty big part of our breakfast. We were reassured that there'd be fresh fruits and a vegan breakfast but it could be much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for all recommendations concerning our breakfast buffet. We will discuss it during next F&B meeting. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Anonymous Families - 04/04/2018
« another undercapitalized Accor hotel treated as a cash cow »

mattress was in poor shape room needed minor repairs bathroom was small but pleasant, however shower drainage was substandard. price was good, but I am not price sensitive and chose this hotel for location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zadrozny, Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
A Couples - 04/04/2018
« Good experience »

It was fine. Clean. Breakfast really good. But furniture little bit old. Bathroom needs renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

AccorHotels certified review
Christian Families - 03/04/2018
« Good service, great rooms, friendly staff »

very friendly and attentive staff at reception, great breakfast and room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

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