Hotel - Hotel Mercure Warszawa Grand
Mercure Hotel Mercure Hotel

Hotel Mercure Warszawa Grand

4.5/5 2,672 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Underground car park and outdoor car park: PLN 79/day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 9:00 AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Billiards/Snooker

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Hold a conference, business meeting, training session or family event at our hotel. We offer experience, professionalism and 8 conference and banquet rooms equipped with high-tech audiovisual equipment.In addition to our expert assistance, advice and event organisation services, the rooms are all equipped with the latest technology, making Mercure Warszawa Grand the perfect location for all types of meetings.

Hotel Mercure Warszawa Grand Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
UJAZDOWSKA 18 m2 2 m 0 0 8 0 0
BELWEDERSKA 24 m2 2 m 20 10 6 10 0
WILANOWSKA 26 m2 2 m 20 10 6 10 0
MAZOWIECKA 45 m2 2 m 30 18 16 24 0
WILANOWSKA&BELWEDERSKA 45 m2 2 m 50 26 26 26 0
OLIMP 3 51 m2 4 m 30 18 14 22 20
MOKOTOWSKA 56 m2 3 m 30 18 18 24 0
OLIMP 2 79 m2 4 m 60 30 44 50 50
OLIMP 1 210 m2 4 m 150 40 48 100 130
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A wide selection of comfortable and spacious rooms to meet the needs of all guests and provide an ideal place for work or relaxation.

  • 299 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 AccorHotels Rating 7,607 reviews

Our guest reviews for
Hotel Mercure Warszawa Grand

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 2,672 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 07/09/2019 AccorHotels review
« Nicely situated in the center »

We had a nice stay there but there were a few minor things that were not in order

Gerardo I. Friends - 07/09/2019 AccorHotels review
« Good as expected »

Good hotel facilities in a central location

Tomasz Business - 06/09/2019 AccorHotels review
« Just fine. »

Warm welcome. Nice room with practical anemities. Tasty breakfast with good selection of food.

Barbara R. Solo - 05/09/2019 AccorHotels review
« very good »

nice clean room. breakfast frankfurters uneatable. all satisfactory then you.

Tony Solo - 05/09/2019 AccorHotels review
« Very comfortable room and helpful staff. »

Very good overall

Anna M. Couples - 04/09/2019 AccorHotels review
« Ok stay but not great check out »

It was ok. The room at the front was a bit noisy but we changed rooms and it was fine. When I checked out I was given an invoice. I paid it bur I thought it was a bit high. It took me about 20 minutes to convince the receptionist that I am right and they tried to overcharge me by 170zl. I booked with my points but the receptionist tried to charge me for that in cash. I got my money back but it's not right to get wrong amount of money on the invoice when you're in a hurry to check out.

Bracha L. Couples - 04/09/2019 AccorHotels review
« Excellent hotel »

The hotel is located in the center of Warsaw. The staff is kind and helpful. The rooms are large and clean. Strongly recommends.

Anonymous Friends - 03/09/2019 AccorHotels review
« Fine »

Fine. The breakfast was good and the room was quite good.

Noel M. Business - 03/09/2019 AccorHotels review
« Excellent »

Excellent staff food and ambiance of the hotel is excellent

Grant J. Couples - 02/09/2019 AccorHotels review
« A pleasant experience however somewhat ruined by payment issues »

The hotel was nice and well located, facilities were excellent and good value for money, a payment issue where I was charged twice did however bring my opinion down slightly but after some phone calls and email this was eventually rectified

Jm Business - 02/09/2019 AccorHotels review
« As usual very nice stay »

Nice stay

Charles Solo - 01/09/2019 AccorHotels review

Nice hotel. Great location. Good wine bar. Friendly helpful staff.

P. P. G. Business - 31/08/2019 AccorHotels review
« Not professional »

Room reservation and assignment process not professional, causing a very poor experience. I got to the hotel late in the evening 23ish (fligh delayed) and got assigned a room that was not serviced, had to cone back to the reception. Here, quite surprised, they gave a new room, supposed to be for no smokers. When I got to the new room the smoke stench was unacceptable, really unbearable. I had to back again to the reception and ask for new change. The third round was ok, eventually. It lasted one day, as the day after the key stopped working and I had to ask for a replacement. I understand that this are incidents, but I think there’s much that you can do to professionally prevent them. ... and deliver better customer experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paolo, I would like to apologize very much for the situation with the rooms that took place during your last stay. I know that after a long flight (especially since it was delayed) everyone dreams about being able to rest, so I'm all the more sorry that your experience was not as good as it should be. Obviously, we'll not be indifferent to your comments, and we'll draw lessons from them for the future. At the same time, we hope that you'll give us one more chance to make this not the best experience turned into a positive and unique one - we hope you'll visit us again in the near future, and we'll do our best to make your stay unique. In case questions please don't be hesitate to contact us. Greetings from Warsaw, Ernest Podgórski Guest Experience Department

Jean-michel Solo - 31/08/2019 AccorHotels review
« excellent hotel - comfortable and spacious rooms »

The hotel, on top of having a very central location, it offers very nice and equipped rooms for a perfect stay in Warsaw.

Mirek Business - 27/08/2019 AccorHotels review
« super »

bez problemow

Alberto C. Solo - 25/08/2019 AccorHotels review

Services was very good. Satisfied

Nabeel Couples - 24/08/2019 AccorHotels review
« Mr »

Had a great experience altogether.

Anonymous Friends - 23/08/2019 AccorHotels review
« Very good »

Clean room, nice staff, good location

Ophir Business - 21/08/2019 AccorHotels review
« 4th time at your hotel »

Lovely

Mark F. Couples - 20/08/2019 AccorHotels review
« A good find! »

We found this hotel via an internet search site and booked directly with the hotel. The hotel facilities, food and staff were all excellent. Also the hotel was in a very good location with plenty of bars and restaurants nearby. My only criticism is that when we booked online the deal included breakfast, when we arrived at the hotel we were told breakfast was not included. The reception staff managed to change their system after I had provided evidence of the deal I had received - not a good start! But after this initial set back everything went well with our stay at the Mercury Warszawa Grand.

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