Hotel - Mercure Warszawa Centrum
Mercure Hotel Mercure Hotel

Mercure Warszawa Centrum

4.5/5 2,448 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 89 per day (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 50  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

EXPO XXI4.2 km / 2.61 mi PALACE OF CULTURE0.8 km / 0.5 mi

Your meetings and events

A total area of 5382 sq. ft. (500 m²) can be divided into five separate rooms, which have wireless Internet access and are equipped with a multimedia projector, a screen, a flipchart and sound system.Smaller meeting rooms, situated on the first floor, are equipped with a tea and coffee maker and offer natural light. They are perfect venues for training sessions, business meetings and interviews.

Mercure Warszawa Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD ROOM 6 14 m2 3 m 0 0 4 0 0
BOARD ROOM 7 15 m2 3 m 0 0 6 0 0
BOARD ROOM 5 21 m2 3 m 0 0 12 0 0
BOARD ROOM 1 23 m2 3 m 0 0 10 0 0
BOARD ROOM 3 32 m2 3 m 0 16 0 0 0
BOARD ROOM 4 41 m2 3 m 30 18 16 24 25
BOARD ROOM 2 44 m2 3 m 30 18 16 24 0
BOARD ROOM 8 44 m2 3 m 30 18 16 24 0
BOARD ROOM 9 44 m2 3 m 30 18 16 24 0
ETIUDA 52 m2 3 m 30 24 28 24 20
BALLADA 78 m2 3 m 60 26 30 40 50
SONATA 130 m2 3 m 70 38 40 52 115
SCHERZO 189 m2 3 m 150 42 48 100 100
    • Flipchart
    • WIFI access
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 338 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 8,750 reviews

Our guest reviews for
Mercure Warszawa Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,448 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Deirdre Families - 14/07/2019 AccorHotels certified review
« Brilliant location in city centre »

We enjoyed our stay at Mercure Centrum, the location is excellent, just a few minutes walk from central railway station, opposite a large shopping centre. Quiet room, comfortable beds. Fantastic breakfast choices catering to all tastes. We ate at Winestone restaurant twice, great selection of dishes, nicely presented and helpful and friendly staff that spoke excellent English. I would highly recommend this hotel and was happy with the price I paid.

Dana F. Friends - 13/07/2019 AccorHotels certified review
« Great »

Comfortable room, very nice staff, exellent breakfast

Anonymous Friends - 13/07/2019 AccorHotels certified review
« Great stay close to railway station »

Room was okey at the third floor, was hoping to get higher up with a view. Breakfast was fantastic!

Patricio A. Families - 10/07/2019 AccorHotels certified review
« Good hotel, bad experience »

The hotel was good and confortable. But the problem appear after the check out. I forgot my headphones (airpods) in the room, I later called to them and they said that they did not find them, that was not in the lost and found, when i clearly know that i left it on the table in the room. Disappointed of this experience honestly, this does not give me trust for the next time book with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry we did not find your headphones. Housekeeping Manager confirm this information. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justyna Starosta Guest Experience Manager

Anonymous Couples - 08/07/2019 AccorHotels certified review
« Oké hotel for 1 of 2 nights »

Room was clean and satisfying. Breakfast staff not very friendly and waisting a lot of food by every time we walked away from the table all our tea and juice were taken away so we needed to grab new. That happened 2 times in both one mornings. Maybe I am a bit spoiled because I compare the breakfast with the inter continental where I normally stay but they were fully booked. It would be nice to see a bit more variety in warm dishes instead of all the unhealthy sausages.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much very for high rating. It's always a pleasure to receive such positive mark. We hope to welcome you back in the near future! Sincerely, Dominika Guest Experience Manager

Artur Families - 06/07/2019 AccorHotels certified review
« Mr »

Hepfull receptionist, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Artur, Thank you so much for your 5-star rating. It's always a pleasure to receive such positive mark. We hope to welcome you back in the near future! Sincerely, Dominika Guest Experience Manager

Malcolm Solo - 05/07/2019 AccorHotels certified review
« Lovely Visit »

Made welcome on arrival and experienced a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your opinion regarding your stay at the Mercury Warsaw Centrum. It is always a pleasure to receive positive feedback. Sincerely, Dominika Guest Experience Manager

Suarez Families - 02/07/2019 AccorHotels certified review
« Nice but nothing special. »

Air conditioning not adequate - room never very cool and sometimes very warm. Towels too thin, skimpy on pillows,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Warszawa Centrum. I am sorry that your stay did not fully meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominika Guest Experience Manager

David Families - 02/07/2019 AccorHotels certified review
« Very pleased »

Very pleased with the attitude, the service. The charming staff and the hotel rooms are upgraded and renovated. The location of the hotel is excellent. And we enjoyed staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilanit K., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominika Guest Experience Manager

Leo P. Couples - 02/07/2019 AccorHotels certified review
« Great Hotel »

Rooms were large, clean, comfortable, and quiet. Breakfast was excellent with a wide variety. Gym was well equipped. Front desk and concergie were friendly and answered our questions. Close to many public transport locations. Opposite large mall. Only negative aspects were the shower partition was only half the length of the shower stall so it was nearly impossible to not wet the bathroom floor, towels were thin, had to use water glass to fill water heater as it would not fit under the faucet, no TV station list and no hotel book in room. Solid 4 star hotel. Would recommend to others.

Anonymous Business - 29/06/2019 AccorHotels certified review
« Great stay »

Friendly and professional staff. Great location, clean and a good stay.

Hsin-yi T. Solo - 27/06/2019 AccorHotels certified review

Staff is very professional, friendly, treat guest very well.

Me Couples - 27/06/2019 AccorHotels certified review
« Nice hotel »

Jacuzzi/ sauna were great, we had room 344 and the decor and design were very pleasant but the chair in the desk was dirty and it looked disgusting and also there was a receptionist that in the day of departure, 24/06/19 in the afternoon, called us a taxi to go to Modlin Airport and confirmed to us 3 TIMES that the trip was 50 zlotys but when we arrived at the airport the driver told us that it was 150 zlotys, we explained to him but he didn’t speak English very well so we had to pay the 150 zlotys either way...

Maroun E. Business - 25/06/2019 AccorHotels certified review
« Problems with reservation »

Wonderful staff. Wonderful property l. Catastrophic Reservation process. Reserve arrived to hotel 3 x and was referred to sofitel and intercon. Nobody answers the phone, cannot speak to hotel telephone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maroun, Thank you for taking the time to tell us about your experience at the Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I already passed on your remarks regarding unprofessional service at the Reservation Department to the Reservation Manager. I kindly ask you to provide us with details concerning your inconvenience on H3… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to show you our full commitment during your next stay in the near future. Sincerely yours, Anita Burdach Guest Experience Specialist

Vitaly Couples - 25/06/2019 AccorHotels certified review
« Satisfied »

Over all it was good experience but not excellent.I had 10th wedding anniversary and asked to upgrade my room but was refused. The cigarette smell was in corridor despite the fact it is non smoking hotel The -breakfast was excellent The Jacuzzi is excellent. Great location

Michal Families - 24/06/2019 AccorHotels certified review

All was very fine!

Anonymous Friends - 23/06/2019 AccorHotels certified review
« Very good »

Exelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamar K., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Burdach Guest Experience Specialist

Dom Friends - 19/06/2019 AccorHotels certified review
« Aligned with expectations »

Really nice environment,everything clean and well organized. Superior room a bit small to be considered so,materass too soft or too old,could be nice a choice. Totally unsatisfied with pillows...more like a couch pillow than a bed pillow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret to learn that your stay did not fully meet your expectations regarding superior room, please allow me to express my sincerest apologies. I already passed on your remarks regarding pillows to the Housekeeping Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justyna Starosta Guest Experience Manager

Sharif D. Friends - 19/06/2019 AccorHotels certified review
« Nice place »

Nice hotel with a good location Faced 2 minors issues with the hotel, first I didn’t find a sleepers in the room..!! Second on the way out requested late checkout but get it only for one room instead of both i rented. Not a big issues but i wish that I didn’t pass by them in a nice friendly environment

Jiten Solo - 18/06/2019 AccorHotels certified review
« Centrally situated »

Good

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