Hotel - Mercure Gdynia Centrum
Mercure Hotel Mercure Hotel

Mercure Gdynia Centrum

4.0/5 804 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OPAL 25 m2 3 m 20 0 12 0 0
STAR 33 m2 0 m 30 12 16 12 0
CADET 35 m2 3 m 25 0 20 12 0
FINN 42 m2 3 m 30 16 20 12 24
EUROPA 64 m2 2 m 0 0 16 0 0
ORION 64 m2 3 m 40 20 25 18 24
LASER 66 m2 3 m 50 20 24 20 30
OMEGA II 101 m2 3 m 100 30 40 30 45
OMEGA I 107 m2 3 m 100 30 40 30 45
OMEGA I + OMEGA II 208 m2 3 m 200 60 80 100 90
TANGO 210 m2 3 m 200 50 60 80 64
ORION + TANGO 275 m2 3 m 30 0 0 100 100
CONRAD 366 m2 3 m 400 0 0 140 190
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 294 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 13 family rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,962 reviews

Our guest reviews for
Mercure Gdynia Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 804 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sławek Families - 09/11/2019 Confirmed reviews AccorHotels
« Jestem zawiedziony. »

I arrived at the hotel and immediately at the reception found that the hotel does not take into account the suggestions written when booking. This situation did not appear in this hotel for the first time. I am in the Accor program and I felt worse than a street visitor. So why participate in this program ??? In addition, unpleasant service to people working at the reception. From this hotel I went to the Novotel Gdańsk Marina hotel and there the mega service was a plus. Nice to see you are expected.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Sławomirze, Witam serdecznie w imieniu całego zespołu. Pragnę przeprosić Pana za napotkaną niedogodność. Niezwykle smuci mnie fakt, że Pana prośba nie została poprawnie spełniona przez nasz zespół. Liczę, że pomimo tego niefortunnego zajścia, zechce Pan w niedalekiej przyszłości odwiedzić ponownie nasz hotel, by dać nam szansę odbudowania zaufania i umocnienia w naszych najszczerszych chęciach. Sugestie wyniesione z Pana wiadomości zostaną niezwłocznie przekazane do analizy kierownictwu hotelu. Życzę udanego dnia, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Krzysztof Couples - 08/11/2019 Confirmed reviews AccorHotels
« Mercure Gdynia »

Very good location, nice staff, clean, good facility

Our hotel has responded to the review
Our hotel has responded to the review

Witam serdecznie w imieniu całego zespołu. Dziękuję za wypełnienie poniższej ankiety. Jest ona dla nas niezwykle istotna. Dzięki niej będziemy mogli świadomiej podejmować kroki w kierunku poprawy jakości usług i obsługi w Mercure Gdynia Centrum. Każda, choćby najmniejsza uwaga, zostanie przekazana Kierownictwu hotelu do stosownej analizy. Życzę udanego dnia, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Elisabeth M. H. S. Solo - 05/11/2019 Confirmed reviews AccorHotels
« nice like always »

lovely.

Odd A. K. Couples - 05/11/2019 Confirmed reviews AccorHotels
« It was OK »

The first room we got had a TV that would not be turned on, a Nespresso-machine that didn't work and a bed with a worn out matress. After we changed room the second day, everything was fine.

Adrian Couples - 03/11/2019 Confirmed reviews AccorHotels
« same old, same old, nothing changes »

Two nights stay, over the weekend. Arrived late on Friday - the same old story again - the parking lot in front of the hotel all taken by non guests cars. The front staff nice but clueless - as always. No one knows why those cars are parked there, no one knows if there's another premiere night at the Musical Theater which is just across the street. I was trying once and for all to clarify who is the owner of that parking lot as it seems to me it's not supervised by the hotel in any way and guess what? - the people at the front desk didn't know. But how could they know in the view of the fact that non working air conditioning in my room left them puzzled too. I just DO NOT understand HOW no one at the front desk knows why the air conditioning is off. It's ludicrous considering that during my stay in spring it didn't work either. Back then I was told it was the scheduled maintenance issue. This time no one knew and what's worse - no one cared to get to know. I was just handed the consent form to sign which would allow me to open a window. Mind you - my room was on the 10th floor! What a blissful and memorable night it was though - people screaming and coursing outside in the near by disco clubs. Some of them completely drank - just imagine how loud they must have been since we could hear everything crystal clear with the windows open on the 10th floor! I know the climate is changing and its getting warm in Poland even in late October - and this is exactly the reason why I need an air conditioning in my room. The idea of opening the window on the 10th floor because the air conditiong isnt working and nobody at the front desk knows why is trully appaling. The breakfast was fine though - the brightest star in this hotel. As always. And it was so nice to see there once again Malgorzata - one of only few people there knowing what it means to make a guest feel special and appreciated. Too bad that notion is sort of exotic at this place. To be frank she is right now the only reason why we keep coming back to this hotel. Twice a year. At least. Always. I just don't know how much longer Malgorzata can be the only reason why we want to be back ....

Ed Business - 29/10/2019 Confirmed reviews AccorHotels
« A nice stay in Mercure Gdynia »

Stayed 5 nights at the Mercure hotel in Gdynia and it was really good. Clean room. Good bed. Windows that can open. Restaurant was also good. Nice food and friendly staff. Also the breakfast buffet was really good. Staff at frontdesk was also really helpful.

J. D. Couples - 25/10/2019 Confirmed reviews AccorHotels
« Perfect as always »

Even though the hotel was packed we were still treated very well

Dave H. Business - 24/10/2019 Confirmed reviews AccorHotels
« Great hotel. Fantastic staff »

Two wonderful nights in this incredibly comfortable hotel minutes from the town and beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Guest Relation Manager

Arek Families - 18/10/2019 Confirmed reviews AccorHotels
« super »

super

Our hotel has responded to the review
Our hotel has responded to the review

Witam serdecznie w imieniu całego zespołu. Dziękuję za wypełnienie poniższej ankiety. Jest ona dla nas niezwykle istotna. Dzięki niej będziemy mogli świadomiej podejmować kroki w kierunku poprawy jakości usług i obsługi w Mercure Gdynia Centrum. Każda, choćby najmniejsza uwaga, zostanie przekazana Kierownictwu hotelu do stosownej analizy. Życzę udanego dnia, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Gintaras Families - 17/10/2019 Confirmed reviews AccorHotels
« Number 1 choice in Gdynia »

Everything was amazing. Room was fantastic, window view to the sea was wonderful.

Warren M. Business - 11/10/2019 Confirmed reviews AccorHotels
« Poor room »

Room was really poor. Nothong like pictures. Nasty smell in bathroom. Unfortunately staff couldnt understand me when I complained. Food was good but overall experience bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warren, Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future - if you would like to visit Gdynia, let us know on H3… - we will offer you the best prices and conditions for the stay. Sincerely, Mercure Gdynia Centrum Team

Mariusz Business - 06/10/2019 Confirmed reviews AccorHotels
« Very good approach to customer needs and excellent hotel location. »

This was another time of staying at your hotel and every time I met very professional service, very good restaurant and testy food. Beautiful view on Baltic Sea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariusz, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Patryk Adrych Guest Relation Manager

Anonymous Business - 04/10/2019 Confirmed reviews AccorHotels
« OK »

The wall next to the bed was really nasty - stains of something that has run down the wall … The mattress was worn out and my back has been aching a week after the three days stay at your hotel. Otherwise, food, reception were nice.

Anna Couples - 27/09/2019 Confirmed reviews AccorHotels
« Cozy, good for short 1 night stay only »

This hotel is a bit refreshed, has all you need for very short stay like 1 night. Shower fights to keep water pressure stable. Wardrobe need some repairs. When I bought stay with you I was missinformed by booking.com about 4* quality. Your cleaning service forget to leave towels for second person after first night. Well many basic factors make my stay less pleassed. The breakfast was great and reception desk works well.

Erwin_m Business - 17/09/2019 Confirmed reviews AccorHotels
« Super »

Super.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Erwinie, Dziękuję za tak przychylne wypełnienie poniższej ankiety :) Życzę udanego dnia i liczę na kolejne odwiedziny już niebawem! Patryk Adrych Kierownik ds. Relacji z Gośćmi

Sebastian Couples - 15/09/2019 Confirmed reviews AccorHotels
« Great stay! »

Great view High standard Delicious breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon :) Sincerely, Patryk Guest Relation Manager

T. F. Business - 14/09/2019 Confirmed reviews AccorHotels
« Decent hotel in a very good location »

Friendly staff, nice reception, bar area. Breakfast has a lot of choices. The room was ok, basic but fine for a couple of nights. Close to the waterfront/beach area and also the train station/town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely, Patryk Guest Relation Manager

G. Business - 02/09/2019 Confirmed reviews AccorHotels
« Ok »

All was ok, but the internet/wifi was way too slow, that makes the hotel useless for me

Urvashi Families - 01/09/2019 Confirmed reviews AccorHotels
« Disappointed »

I have stayed at many hotels, but have never seen a hotel so strict about not giving the room before 3. Fine, it’s your hotel policy and I respect that. But a couple of things I would definitely like to point out about your housekeeping. There were 2 extra pillows in the cupboard, when we removed them to use we found they had been eaten up from inside because of the fungus on them. The toilet was choked and wouldn’t flush. Am surprised the housekeeping didn’t notice this when cleaning the room before giving it to us. The air conditioning in the room seemed to switch off at night, making it very warm in the room. So overall my experience was not very good with Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vashdev, Thank you for sharing your feedback to us. We are very sorry to hear that the stay did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve immediately our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Patryk Adrych Guest Relation Manager

Erinija Families - 26/08/2019 Confirmed reviews AccorHotels
« Just perfect! »

Everything was perfect

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