Hotel - Hotel Mercure Torun Centrum
Mercure Hotel Mercure Hotel

Hotel Mercure Torun Centrum

Our hotels AccorHotels
4.0/5 476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi access
  • Parking
    • Outdoor car park PLN 29 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 29  PLN
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • BYDGOSZCZ AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BELLA TZMO TORUN6 km / 3.73 mi TORUN PACYFIC CEREAL PARTNERS6 km / 3.73 mi
ELANA S.A9 km / 5.59 mi

Exhibition centre

CENTRAL PARK5 km / 3.11 mi COPERNICUS GALLERY7 km / 4.35 mi

Your meetings and events

Mercure Torun Centrum is the perfect place to organize board and business meetings or conferences. It has 6 modern banqueting and meeting rooms with state-of-the-art audiovisual equipment.Our conference rooms are equipped with the latest technology. We can also help our guests organize events, making the Mercure Torun Centrum hotel the perfect venue for any kind of meeting.

Hotel Mercure Torun Centrum Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JOWISZ 110 m2 3 m 100 45 45 60 70
JOWISZ+SATURN+MERKURY 275 m2 3 m 180 99 180 150 140
MARS 27 m2 3 m 20 12 13 15 0
MERKURY 60 m2 3 m 30 20 25 20 25
NEPTUN 40 m2 3 m 40 26 24 30 20
SATURN 105 m2 3 m 100 40 40 50 50
WENUS 33 m2 3 m 25 12 16 20 0
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WiFi access
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.

  • 110 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating Based on 1,844 reviews

Our guest reviews for Hotel Mercure Torun Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 476 reviews
AccorHotels certified review
Janusz Business - 11/04/2018
« Good »

Everything was ok except cleanliness in the bathroom

AccorHotels certified review
E. Business - 01/04/2018
« Super »

Super

AccorHotels certified review
Sillapachai K. Solo - 26/03/2018
« Effective and Friendly staff, very good location, clean and comfort room. »

Hotel has a very good location, not far from old town and quiet. I been upgraded, the room was very light, clean and comfortable. Staff were very helpful, effective and service minded. Food was very good and not too expensive. One downside is toilet that attached to the bar was not clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sillapachai Khumyoo, We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
T. Families - 18/02/2018
« Everything was just as I have expected »

Everything was fine, clean room, clean bathroom, nice furnitures, cofee and tea suprised me positively.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani, serdecznie dziękujemy za bardzo dobrą opinię i uwagi. Cieszę się, że była Pani zadowolona z pobytu i mam nadzieję, że będziemy mieli okazję jeszcze niejeden raz gościć Panią w naszym hotelu, do zobaczenia Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
P W. Couples - 04/02/2018
« Decent hotel but beds are tiny and uncomfortable. »

The lobby area and bar are modern and well designed. The bar has a good selection of beers, wines and spirits. As an Accor Platinum member I'd hoped for a good upgrade. Though our room had an amazing view of the Stare Miasto, unfortunately the room and bed were tiny and the mattress was unacceptably thin. The shower was over the bath but with no shower curtain or glass screen so the bathroom became soaked everytime we had a shower. Finally the towels were of a poor standard. This hotel has the potential to be a great but the standard of the rooms need to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip W., Thank you for taking the time to tell us about your experience at the Hotel Mercure Torun Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
M. Families - 30/01/2018
« The party organized within the hotel made impossible for me to sleep before 2am »

The room and the employees of the hotel were ok. Anyway, an event was organized at the first floor of the hotel with music and it lasted till 2am. I asked for the reception to change room but I still heard the beats in the new room and it was not possible to sleep before 2am. When I book an hotel, I cannot understand to have such parties organized within the hotel. An hotel is supposed to be a quiet place where to sleep and not a night club which made me very disappointed with this experience in Torun.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi Mecheri, Thank you for taking the time to tell us about your experience at the Hotel Mercure Torun Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvienence. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I hope that we will have pleasure welcome you once again in our hotel. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Anonymous Business - 23/01/2018

Overall experience is nice. its only the position of twin bed in room 208 is a little bit strange, especially if you are a couple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lira Amalia Sucihati Sudradjat, We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Andrew Families - 29/12/2017
« Perfect stay! »

Feeling peaceful and refresh:)

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый Andrey Bragin, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
James Friends - 17/10/2017
« Very welcoming good stay »

The hotel staff were great, especially the bar/restaurant manager. The hotel was clean and tidy making for a superb stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Barry H., We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Lieven Couples - 10/10/2017
« Pleasant stay »

We were met by a very friendly night receptionist, quite an exception nowadays :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lieven Van Bulcke, We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
K. Couples - 09/10/2017
« Staying in hotel was great, but post-service could be better »

I don't have any compliments about staying in the hotel, but I'm still waiting for invoice (I sent message with remainder, but no one has responded). Number of emails from AccorHotels is enormous and don't look good.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Bardzo dziękuję za podzielenie się wrażeniami z pobytu w Mercure Toruń Centrum. Cieszę się, że pobyt należał do udanych, pomimo nieporozumienia związanego z fakturą. Mam jednak nadzieję, że nie zniechęci to Pana do skorzystania z naszych usług w przyszłości, zapraszam Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Alexandr D. Families - 01/09/2017
« I like Torun very much and ypur hotel »

Good room for small money. But you can make a little more best breakfest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandr D., We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Anna Couples - 23/08/2017
« Fine but expected higher standard »

Friendly staff, good location next to the Old Town. The hotel needs some refurbishement and new equipment. The room standard was lower than in other Mercure hotels I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani, Serdecznie dziękuję za podzielenie się swoimi wrażeniami z pobytu w hotelu Mercure Toruń Centrum. Miło jest otrzymać pozytywną ocenę naszych usług, mimo że jak Pani zauważyła hotel wymaga inwestycji. Mamy tego świadomość i sukcesywnie staramy się udoskonalać nasz produkt. Cieszę się, że mimo wszystko była Pani zadowolona i mam nadzieję, że tak będzie kolejnym razem, zapraszam Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Isabelle Couples - 12/08/2017
« Comfortable and quiet »

I was at this hotel for only one night but very much enjoyed the Air Conditioning because they were having unusual high temperatures. That made for a very comfortable stay. Beds were very comfortable and rooms were quiet which was great for a good nights sleep after a very long day out and about. The hotel is in easy walking distance to the Old Town for all sightseeing. I would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabelle B., We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Anonymous Families - 01/08/2017

Comfortable and without hassles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dirk L., We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Tomasz Families - 31/07/2017
« Great place to stay in Toruń »

Fantastic hotel, very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Bardzo dziękuję za miłe słowa, szczególnie pod adresem pracowników. Cieszę się że był Pan zadowolony z pobytu i mam nadzieję że tak będzie również kolejnym razem, zapraszam Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Adam Families - 26/07/2017
« OK but you could do better »

I stay at this hotel a few times in a year with my family. So far this was the worst stay – I don't say it was bad, but it was the worst from all my stays anyway. Why? Mainly because of the room (214) – fortunately we didn't stay there longer than the time we needed to sleep. So what was wrong with the room? Well, there was a strange odour coming from the bathroom. It was like damp mixed with the smell of trash. It wasn't really intensive though and it wan't always there, so I didn't bother to talk about that to the reception staff. Not their fault after all. Still, I wanted to bring that up here. Maybe this will be noticed by someone, who can actually make a change.

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Bardzo dziękuję za Pana uwagi po ostatnim pobycie w naszym hotelu. Oczywiście na bieżąco sprawdzamy i usuwamy ewentualne usterki. Mam nadzieję, że ta niedogodność już się więcej nie powtórzy i będziemy mieli przyjemność gościć Państwa ponownie, zapraszam. Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Slawek Families - 12/07/2017
« positive »

positive

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie, Cieszę się, że dostarczyliśmy Panu miłych wrażeń podczas pobytu w naszym hotelu. Dziękuję za pozytywną ocenę i mam nadzieję, że kolejny pobyt będzie równie udany. Zapraszam. Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

AccorHotels certified review
Israel B. P. Families - 21/06/2017
« Match »

A nice stay with my family, first time together in Torun. A good experience, just a pity that we couldn't stay all in the same room or somehow connected.

AccorHotels certified review
Mike Couples - 20/06/2017
« Everything was as it should be! »

I really enjoyed my stay in your hotel. The staff was really helpfull and nice. Room was clean and comfortable, variety of aids available in the bathroom was really nice.

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