Hotel - Hotel Mercure Secession Wien
Mercure Hotel Mercure Hotel

Hotel Mercure Secession Wien

4.0/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

BANK AUSTRIA K.1 km / 0.62 mi
DOROTHEUM1 km / 0.62 mi

Congress centre

VIENNA INTERNATIONAL CENTER15 km / 9.32 mi

Exhibition centre

REED MESSE WIEN6 km / 3.73 mi

Your meetings and events

With a view of the golden cupola of the Vienna Secession, our seminar room is the ideal setting for a successful seminar.Natural light, individually controllable room air-conditioning, state-of-the-art technology and professional service ensure you can create the ideal training session.

Hotel Mercure Secession Wien Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GUSTAV KLIMT 52 m2 3 m 30 16 5 20 0
    • Screen
    • Auditorium
    • Flipchart
    • TV with VCR
    • Meeting room
    • Office
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our spacious Standard, Suite and Apartment rooms are all lovingly furnished in the Biedermeier style. We strive to offer you the ideal combination of traditional Viennese flair and modern technology.

  • 70 rooms
  • 100% non-smoking hotel
  • 12 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 1,413 reviews

Our guest reviews for
Hotel Mercure Secession Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 816 reviews
Hajni Couples - 12/08/2019 AccorHotels review
« Overnight stay »

Perfect as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anna M. Business - 25/07/2019 AccorHotels review
« Very unsatisfied »

hi, I was rebooked to an appartment (not a hotel) without my agreement. The appartment was not comparable to a standard that I booked and paid for. I've send 2 complaints - one directly to a hotel and one on Accor Hotels web page. I didn't receive a reply to any of them till now. At this moment I would not recommend to book this hotel to anyone. Regards, Anna M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna M., we are very sorry for the inconveniences described and we already sent an answer to Accor Customer Care Center on Tuesday, July 23rd, 2019. We are very sorry that we did not sent an answer directly to you but I will send the correspondence immediately. Sincerely, Elisabeth Dissauer General Manager

Family - 23/07/2019 TripAdvisor review
« Terrible »

1) Acoustic isolation among rooms does not exist, I could hear my neighbor talking 2) Uncomfortable mattress on the beds 3) Pillows were stinking nicotine 4) Stairs between buildings required me to carry on my heavy luggage without any accessible support 5) Shower loses its temperature, getting cold very often 6) Extra bed is just small chair that opens and extends to half of regular bed size

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks for taking the time to describe your impressions regarding your stay at our hotel. First of all, we would like to apologize for the inconveniences described. We offered you, to change the room but unfortunately you've never took our offer. Obviously we will credit you Points as a compensation, to your Membership card. Sincerely Elisabeth Dissauer General Manager

Jim Couples - 10/07/2019 AccorHotels review
« Iron Man Visit »

Vienna was a bit hot and sticky but the Mercure was cool and comfortable. My only staff contact was with the desk staff who were helpful throughout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Jane Friends - 09/07/2019 AccorHotels review
« Great location »

Location was great for sights and transport. The beds were hard and the pillows were lumpy. Room size and bathroom were great. All was clean. TV was very small for the room size. Staff were helpfull and very polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Stefan Business - 07/07/2019 AccorHotels review
« Good as always. »

Too short. Always friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Marjorie Solo - 05/07/2019 AccorHotels review
« Friendly staff and comfortable spaces »

Your staff were most helpful and made me feel very welcome. I enjoyed the varied spaces of your hotel and all the interesting little touches like the wall of photos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

David Solo - 03/07/2019 AccorHotels review
« Stopover in Vienna »

Nice hotel, nice staff, good location. Close to Naschmarkt, close to U/ground station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

N. Families - 28/06/2019 AccorHotels review
« Worn out. Very non personal. »

Room was very sparsely furnished with no character. Worn out. Felt like we were renting a left over room in an old dormitory. Very noisy in the bathroom. You could literally follow the conversation in another room through the duct. Early in the morning ( 6 am) people talking loudly in the corridor. Felt like a hostel. Too expensive considering what we got

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Anonymous Families - 23/06/2019 AccorHotels review

First visit to Vienna. Room was comfortable and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Anonymous Couples - 20/06/2019 AccorHotels review
« Spacious room near city center »

Shopping street is in walking distance. The room itself is perfect, spacious, clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Mudlark Solo - 18/06/2019 AccorHotels review
« Convenient location and friendly staff »

Everything was just right. Nice staff, comfortable room, with a bonus rubber ducky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Thanyatip (. Families - 12/06/2019 AccorHotels review

near market and subway station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Sridhar Families - 08/06/2019 AccorHotels review
« Above average stay »

Neither too good or too bad, the stay was ok. To start with, there is no provision for a drop off point in front of hotel, as the hotel overlooks a busy road. As many reviews on tripadvisor said, the room could get a makeover with new curtains, sofa and beds. Toilet/Shower room latch wasn't working so we couldn't lock it from inside. Sharp edges in the shower room / bedsides means we should be watch our elbows and foot. I got a cut on my leg while walking around. Breakfast options weren't great. Only 2-slot toaster provided...for all guests. I have a 4-slot at my home :).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Hotel Mercure Secession Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth Dissauer General Manager

Dan Couples - 04/06/2019 AccorHotels review
« Excellent location with very helpful front desk staff. »

This was a quiet hotel that was conveniently close to local transit. It retained the Viennese class we were hoping to find. The proximity to the Naschmarkt was fantastic. The price for the room was reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Cruz R. M. Couples - 04/06/2019 AccorHotels review
« Wonderful Experience »

The room was clean and comfortable.The staff was very courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

N. Friends - 22/05/2019 AccorHotels review
« very good »

the only thing I missed was the body lotion in the bathroom. I did not bring any because it is a big bottle and i count on body lotion being there as it usually is when i stay in a mercure hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We do have body lotion on request, so on your next stay please just ask us for it. We hope to welcome you again and remain With best regards, Elisabeth Dissauer General Manager

Bob B. Couples - 17/05/2019 AccorHotels review
« Great Hotel in a wonderful location ( just next to Karlplatz underground. Really genuine staff always willing to help. »

Our junior suite, with cooking facilities was excellent. The hotel was very central for all our needs and prospective experiences. The weather was cold and dreary when we visited Vienna, however, this did not impinge on our planned excursions. No complaints in any way, only praise for your Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Witting, General Manager.

Igor Couples - 14/05/2019 AccorHotels review
« Excellent Place for a Family Vacation »

The service at the reception was excellent and very efficient. The room was big, clean, with good soundproofing and with a Wi-Fi which worked well. The room contained a convenient kitchen and comfortable beds. The cleaning was always quick and good. The temperature at the room was optimal. The location of the hotel allows walking around the city center, and there are a lot of restaurants and cafes at the neighborhood. We'll stay there next time and recommend to our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Msp Couples - 14/05/2019 AccorHotels review
« The mattress could have been better »

The hotel is good. We were pleased with the room we got - 408 - very quiet even with the window open. We had explicitly asked for a hard mattress and the one we got was sort of okay but not great. The breakfast was good but not as fantastic as the one we had at the Mercure in Graz two weeks ago. The reception desk was excellent. The hotel is at a great location and has a parking facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Secession Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconveniences with the matress. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

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