Hotel - Mercure São Paulo Moema Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Moema Hotel

4.0/5 609 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CONGONHAS AIRPORT
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

AUDITORIO DO IBIRAPUERA4 km / 2.49 mi Expo Anhembi15 km / 9.32 mi Expo Center Norte12 km / 7.46 mi Expo Imigrantes10 km / 6.21 mi

Your meetings and events

With 2 air-conditioned meeting rooms, Wi-Fi access and capacity to accommodate from 10 to 60 people. The spaces are structured to offer optional restaurant services and equipment, making it the ideal venue for small meetings and training sessions.

Mercure São Paulo Moema Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VILLA SAVOYE 34 m2 2 m 30 12 0 12 12
NOTRE DAME 65 m2 2 m 60 24 0 30 30
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our apartments are air-conditioned, with cable TV in the bedroom and lounge, minibar, electronic safe and wired or Wi-Fi Internet access... as well as views of the charming Moema district.

  • 77 rooms
  • 1 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,694 reviews

Our guest reviews for
Mercure São Paulo Moema Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 609 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ruth S. Business - 07/08/2019 AccorHotels review
« Great »

The hotel and room was great but an electric kettle for boiling water was missing and tgat is very important fir me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel Sheefeni N., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Claudia R. R. Business - 26/07/2019 AccorHotels review
« GOOD- HELP LOST RECEIPT »

I lost the receipt of my stay, could you please help me? Claudia Romo 15-17 Jluy Mercure Moema Rua Lavandisca Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. We will send the receit by email. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francini Carrião Mercure SP Moema

Hugo G. M. D. C. Business - 23/07/2019 AccorHotels review
« Usual excelente experience »

I usually stay at Mercure Moema, and now with the "revamped" rooms, it's even better!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Sr Hugo, Once again we were very happy that you rated us =) Please be aware that you are very important to us and it is always a pleasure to welcome you to our hotel. We are very sorry that you did not notice the upgrade you received at your last accommodation. As we were available on that date, we wanted you to feel gifted for being a dear guest and for being a loyal Le Club member. But on the other hand, we are glad you enjoyed our new rooms which are entitled today as superior rooms. We hope to see you soon! Abs, Francini Carrião Mercure Moema

Mohammed T. A. Families - 21/07/2019 AccorHotels review
« Good but expected the hotel to be better »

The hotel is very old. Paint is falling. AC is not good We enjoyed breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed, Thank you for taking the time to write us about your experience at Mercure Sao Paulo Moema. We regret that the service was not up to your expectations. But we would also like to share that we have already begun our process of improvements and modernization at the hotel. We have already changed all showers, all beds, modernized the reception, the event space, the entrance garden, the restaurant lounge and 22 rooms. Today we also have rooms that have gone through a retrofit, ie painting and removing the shrimp door that is in the kitchen; which has greatly improved the presentation of the room. All this we are doing is not so fast and we are aware of the need for improvements. On the other hand, we are committed and working to make everything perfect to receive our guests =) We hope you will give us a new opportunity and that you will be able to meet one of our new rooms in the next opportunity. For any doubt contact us! Francini Carrião Mercure SP Moema

Business - 24/06/2019 TripAdvisor review
« GREAT HOTEL »

I'm so glad about this hotel and their time. All services are excellent and fabulous, their neighborhood is lovely, breakfast is incredible, This hotel is located near a fantastic park called Ibirapuera. It's a fantastic place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 304sidneib, What a pleasure to receive your evaluation =) We will not fail to share your comment with our team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. We hope to see you soon. Francini Carrião Mercure SP Moema

Carioca Solo - 09/06/2019 AccorHotels review
« Safe neighborhood »

The location is safe, staff is friendly, room is so nice. A bit noise from street to room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., It was a plesure received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Anonymous Families - 22/05/2019 AccorHotels review
« Very satisfactory »

Convenient location for our purposes, clean and well maintained, good breakfast buffet and wifi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cindy M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Mr. D. Business - 04/05/2019 AccorHotels review
« Bad Housekeeping and old Furniture »

After a well check-in and frankly reception I was unsatify because of the room and furniture. Later very bad houskeeping made it worst.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time to write us about your experience at Mercure Sao Paulo Moema. We regret that the service provided did not live up to your expectations. Mercure hotels always strive to provide the best quality of service during their stay; consequently, your opinion is fundamental to us. We assure you that the necessary measures will be taken with a view to improving the quality of the services referred to. In the hope of welcoming you briefly, please accept our compliments. Francini Carrião Mercure SP Moema

Paulo Couples - 17/04/2019 AccorHotels review
« I expected more »

Terrible parking and very old furniture in the room. Other than this it was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine R., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Moema Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

C. Solo - 08/04/2019 AccorHotels review
« Excellent »

Employers are so kind, friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara Dantas De C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Manu Business - 29/03/2019 AccorHotels review
« A little disappointing »

The gym was tiny. No double sheet in bed. The safe without battery. The best: the hotel location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuel Matias V., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Moema Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Cliff B. Solo - 27/03/2019 AccorHotels review
« Excellent hotel in a wonderful location »

I enjoyed my stay at Mercure Sao Paulo Moema. The staff was especially friendly and accommodating. The location is excellent with all kinds of stores, restaurants, pharmacies, barber shops, anything you need within just a few blocks. The hotel is very clean with nice amenities including a fitness center and high speed Internet. I am not from a big city, so the city noise was a concern; however, the fan or AC in the bedroom helped to muffle the sounds. I would certainly stay there again when I return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clifton E., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Couples - 27/03/2019 TripAdvisor review
« Nice hotel in São Paulo »

Good service, excellent location. Close to the Congonhas Airport, several Malls, restaurants, in a safe, residential area with nice access to main avenues, commercial centers, leisure and good options for São Paulo stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Camila Nadal Rossitto

Wael H. Business - 21/03/2019 AccorHotels review
« Home Away from home »

As per the usual, staff go out of their way to make ones stay superb. Very friendly and accommodates ones needs. From house keeping to receptionists to waiters at restaurant all very friendly and profedsional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wael H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Muriel E. Business - 20/03/2019 AccorHotels review

Great hotel and team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muriel E., We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camila Nadal Rossitto Gerente Geral Mercure SP Moema

Business - 10/03/2019 TripAdvisor review
« Great Hotel »

Everything was incredible! I loved that hotel and people work there! I had a great reception! The neighborhood is fantastic, there are great restaurants, cafes, and bakeries. There is the biggest park called Parque do Ibirapuera to the hotel, amazing place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sr., It was a plesure to received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Luana Couples - 07/03/2019 AccorHotels review
« Amazing weekend. »

It was very relaxing and we enjoyed a lot. The hotel was pretty near to my friend's house. Staff were nice and the breakfast was lovely!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luana, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francini Carrião Mercure SP Moema

Saulo S. G. Business - 07/02/2019 AccorHotels review

Very nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saulo, It was with joy that we received your evaluation =) We will not stop sharing your comment with the whole team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Gustavo Business - 13/01/2019 AccorHotels review
« Best deal price quality »

Nice area Moema with a French flavor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gustavo, It was a pleasure received your evaluation =) Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the hope of welcoming you again, please accept our best regards. Francini Carrião Mercure SP Moema

Adriana Couples - 09/01/2019 AccorHotels review
« Excelent stay »

Super helpful staff, amazing location (Moema is my favorite neighborhood in Sao Paulo, and very safe), big room with living room and pool + gym in the rooftop. Super close from Parque Ibirapuera (you can walk) and restaurants, bakery, shopping etc Recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriana, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francini Carrião Mercure SP Moema

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