Hotel - Novotel Monterrey Valle
Novotel Hotel Novotel Hotel

Novotel Monterrey Valle Hotel

3.5/5 374 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

3M5 km / 3.11 mi ACCENTURE1 km / 0.62 mi ALSTROM10 km / 6.21 mi ARCA5 km / 3.11 mi BANAMEX5 km / 3.11 mi BAT5 km / 3.11 mi BP MEXICO5 km / 3.11 mi CEMEX5 km / 3 mi COCA COLA COMPANY5 km / 3.11 mi DENSO10 km / 6.21 mi ERICSSON5 km / 3.11 mi FEMSA5 km / 3.11 mi FINSA5 km / 3.11 mi FIRST NATIONAL BANK5 km / 3.11 mi GOHNER10 km / 6.21 mi GÜNTER10 km / 6.21 mi HUAWEI1 km / 0.62 mi ITESM5 km / 3.11 mi JOHNSON & JOHNSON1 km / 0.62 mi L'OREAL1 km / 0.62 mi MARY KAY10 km / 6.21 mi MICROSOFT5 km / 3.11 mi MONEX1 km / 0.62 mi MUTSUTECH10 km / 6.21 mi NOKIA10 km / 6.21 mi ORACLE5 km / 3.11 mi PEPSICO1 km / 0.62 mi PRICE WATERHOUSE1 km / 0.62 mi SABRITAS PEPSICO1 km / 0.62 mi SCHLUMBERGER10 km / 6.21 mi SEGUROS MONTERREY5 km / 3.11 mi SIGMA1 km / 0.62 mi SORIANA5 km / 3.11 mi TELEVISA5 km / 3.11 mi VALLEY5 km / 3.11 mi WHIRLPOOL10 km / 6.21 mi
ABA SEGUROS1 km / 0.62 mi ALCATEL5 km / 3.11 mi AMWAY10 km / 6.21 mi AXA1 km / 0.62 mi BANK OF AMERICA1 km / 0.62 mi BAYER5 km / 3.11 mi CAT10 km / 6 mi CERAMASPEED10 km / 6.21 mi DELOITTE1 km / 0.62 mi EMC5 km / 3.11 mi ERNST & YOUNG1 km / 0.62 mi FIAT1 km / 0.62 mi FIRA1 km / 0.62 mi GENERAL ELECTRIC10 km / 6.21 mi GRUMA MASECA1 km / 0.62 mi HITACHI5 km / 3.11 mi ING1 km / 0.62 mi JOHN DEERE10 km / 6.21 mi KPMG5 km / 3.11 mi LATIN POWER MUSIC5 km / 3.11 mi MASTERLEASE1 km / 0.62 mi MOEN5 km / 3.11 mi MOTOROLA10 km / 6.21 mi NESTLE10 km / 6.21 mi OMA10 km / 6 mi PEMEX10 km / 6.21 mi PFIZER10 km / 6.21 mi PROCTER & GAMBLE1 km / 0.62 mi SANYO10 km / 6.21 mi SCHNEIDER10 km / 6.21 mi SIEMENS10 km / 6.21 mi SIKA10 km / 6.21 mi SYMANTEC1 km / 0.62 mi TELMEX5 km / 3.11 mi VITRO1 km / 0.62 mi

Congress centre

CLUB DE LEONES5 km / 3.11 mi CLUB EJECUTIVO2 km / 1.24 mi CLUB EMPRESARIAL2.5 km / 1.55 mi CLUB INDUSTRIAL1 km / 0.62 mi CLUB LIBANES2 km / 1.24 mi

Exhibition centre

CINTERMEX4.9 km / 3.04 mi CONVEX1.9 km / 1.18 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Monterrey Valle Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GUADALAJARA 35 m2 3 m 20 12 12 14 0
LINARES 111 m2 3 m 80 35 30 45 60
MEXICO 21 m2 3 m 10 8 10 10 0
MONTERREY 105 m2 3 m 80 35 30 55 60
NOVO 108 m2 3 m 100 40 30 50 50
NUEVO LEON 360 m2 3 m 400 200 250 250 280
PUEBLA 21 m2 3 m 10 8 10 10 0
QUERETARO 35 m2 3 m 25 12 12 14 0
SALTILLO 108 m2 3 m 80 35 30 45 60
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Screen
    • Lectern
    • Office
    • Podium
    • Day light
    • Airconditioned meeting room
    • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 238 family rooms
  • 42 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,177 reviews

Our guest reviews for
Novotel Monterrey Valle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 374 reviews
Aura V. Business - 15/04/2019 AccorHotels certified review
« Comfortable »

I like the concept, the hotel is very confortable, however I think you have to work in the food, the taste and the quality.

Anonymous Business - 15/04/2019 AccorHotels certified review
« Great hotel, restaurant-bar service and location. »

Nice place, well kept, staff very helpful. Bar-staff were great.

Ignacio Business - 14/04/2019 AccorHotels certified review
« President & Founder »

It was a short stay where I had to sleep over for a couple of nights

Eem Business - 12/04/2019 AccorHotels certified review
« Fit for purpose »

Good experience at check-in, although the check-out was a little bit disorganized. The person at the front desk was unable to find my check-in sheet to proceed with the check-out. The room had a good size, but it felt strange because the furniture is too plain and there is a lot of unused space.

Gabriel E. Families - 12/04/2019 AccorHotels certified review
« Below expectation »

Based on the 4 3/4 stars rating I was expecting the hotel to be in better shape however the room I stayed at 916 was dirty. dust and hair all over. Towels and bed sheets smell like old or oily smell. On top of that the hotel is definitely getting old needs a mayor renovation. Service was great.

Julien P. B. Business - 12/04/2019 AccorHotels certified review
« As dirty as it can get »

It is probably one of the dirtiest hotel I stayed in. Everything in the room looked like it had not been cleaned in weeks. I used to stay in Novotel hotels in Europe and Latam. Will never choose thisnoption again.

Maribell Business - 12/04/2019 AccorHotels certified review
« Plane. »

My trip was a Business Trip, so at the end of the end I wanted to get to the hotel and relax, watch a movie but my surprise was that the TV had just 3 channels, no movie options. During the nights that I spend there, my room was never clean, there was dust at the top of the clock, the towels were rusted and in bad conditions.

Carol Business - 10/04/2019 AccorHotels certified review
« Great »

the service from the front desk is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. A., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Manuel T. Business - 08/04/2019 AccorHotels certified review
« Comfortable »

Fast and different check in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T. Rico, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

John S. Couples - 05/04/2019 AccorHotels certified review
« Good but could have been great »

I requested adjoining rooms but did not get them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Business - 03/04/2019 AccorHotels certified review
« Agradable »

Muy europeo hotel

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. R., Gracias por tomarse el tiempo en compartir su evaluación con nosotros. Esperamos poder pronto tener el placer de recibirle nuevamente en nuestro hotel. Atentamente, Guy Candusso

Mariana H. Families - 02/04/2019 AccorHotels certified review
« Comfortable »

Very comfortable, good location, the personnel was very kind and attended our petitions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. H. Hevia, We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Rafael S. Families - 02/04/2019 AccorHotels certified review
« Great location. Good price. Excellent service... »

Every time I stay in Novotel is great. I fell like home. Great customer service front desk. The best bartender. She is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Michael Business - 01/04/2019 AccorHotels certified review
« Meh »

While the staff was helpful and kind, the check-in experience seemed disorganized and slow. Also, the room was not necessarily dated but bare. The fridge did not turn on, and the bathroom was filthy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Alfredo M. Business - 01/04/2019 AccorHotels certified review
« Best hotel in Monterrey »

Great, the people are mazing, the food excellent and all the services 100%

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guy Candusso

Fernando G. Couples - 31/03/2019 AccorHotels certified review
« Excellent Lobby, bad rooms »

The lobby is really nice, it seems that it was revamped not long ago, however the rooms (we stayed at floor 8) are outdated, the beds and specially the pillows are really uncomfortable. The bathroom was clean but because it looks old it seems dirty. Kudos for the staff and services, they were always aware of what we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Gerardo M. R. Business - 28/03/2019 AccorHotels certified review
« Poor quality in meals and hotel maintenance conditions and service. »

Quality of meals is low but price is high! Air conditioning was not working and there was not any Maintenance staff to care for! Hotel seems to be in a great need of maintenance and remodeling. You are short staffed in all areas!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Business - 27/03/2019 AccorHotels certified review
« Not recommended »

It is not what it was advertise. Invoice took for ever to receive and people both on the phone and in the hotel had a bad attitude. Answer but the phone took 6 tries to get an answer. Maybe the hotels needs more personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Jorge Friends - 26/03/2019 AccorHotels certified review
« Room not isolated and old »

It was bad. The room rate was high and the quality of the room was poor. The room was not isolated, I could clearly hear the conversation from the room next to me. So it was very uncomfortable. The pillows were of bad quality. The towels were awful as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Families - 25/03/2019 AccorHotels certified review
« Pretty good »

Good location ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

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