Hotel - Novotel Monterrey Valle
Novotel Hotel Novotel Hotel

Novotel Monterrey Valle Hotel

3.5/5 379 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

3M5 km / 3.11 mi ACCENTURE1 km / 0.62 mi ALSTROM10 km / 6.21 mi ARCA5 km / 3.11 mi BANAMEX5 km / 3.11 mi BAT5 km / 3.11 mi BP MEXICO5 km / 3.11 mi CEMEX5 km / 3 mi COCA COLA COMPANY5 km / 3.11 mi DENSO10 km / 6.21 mi ERICSSON5 km / 3.11 mi FEMSA5 km / 3.11 mi FINSA5 km / 3.11 mi FIRST NATIONAL BANK5 km / 3.11 mi GOHNER10 km / 6.21 mi GÜNTER10 km / 6.21 mi HUAWEI1 km / 0.62 mi ITESM5 km / 3.11 mi JOHNSON & JOHNSON1 km / 0.62 mi L'OREAL1 km / 0.62 mi MARY KAY10 km / 6.21 mi MICROSOFT5 km / 3.11 mi MONEX1 km / 0.62 mi MUTSUTECH10 km / 6.21 mi NOKIA10 km / 6.21 mi ORACLE5 km / 3.11 mi PEPSICO1 km / 0.62 mi PRICE WATERHOUSE1 km / 0.62 mi SABRITAS PEPSICO1 km / 0.62 mi SCHLUMBERGER10 km / 6.21 mi SEGUROS MONTERREY5 km / 3.11 mi SIGMA1 km / 0.62 mi SORIANA5 km / 3.11 mi TELEVISA5 km / 3.11 mi VALLEY5 km / 3.11 mi WHIRLPOOL10 km / 6.21 mi
ABA SEGUROS1 km / 0.62 mi ALCATEL5 km / 3.11 mi AMWAY10 km / 6.21 mi AXA1 km / 0.62 mi BANK OF AMERICA1 km / 0.62 mi BAYER5 km / 3.11 mi CAT10 km / 6 mi CERAMASPEED10 km / 6.21 mi DELOITTE1 km / 0.62 mi EMC5 km / 3.11 mi ERNST & YOUNG1 km / 0.62 mi FIAT1 km / 0.62 mi FIRA1 km / 0 mi GENERAL ELECTRIC10 km / 6.21 mi GRUMA MASECA1 km / 0.62 mi HITACHI5 km / 3.11 mi ING1 km / 0.62 mi JOHN DEERE10 km / 6.21 mi KPMG5 km / 3.11 mi LATIN POWER MUSIC5 km / 3.11 mi MASTERLEASE1 km / 0.62 mi MOEN5 km / 3.11 mi MOTOROLA10 km / 6.21 mi NESTLE10 km / 6.21 mi OMA10 km / 6 mi PEMEX10 km / 6.21 mi PFIZER10 km / 6.21 mi PROCTER & GAMBLE1 km / 0.62 mi SANYO10 km / 6.21 mi SCHNEIDER10 km / 6.21 mi SIEMENS10 km / 6.21 mi SIKA10 km / 6.21 mi SYMANTEC1 km / 0.62 mi TELMEX5 km / 3.11 mi VITRO1 km / 0.62 mi

Congress centre

CLUB DE LEONES5 km / 3.11 mi CLUB EJECUTIVO2 km / 1.24 mi CLUB EMPRESARIAL2.5 km / 1.55 mi CLUB INDUSTRIAL1 km / 0.62 mi CLUB LIBANES2 km / 1.24 mi

Exhibition centre

CINTERMEX4.9 km / 3.04 mi CONVEX1.9 km / 1.18 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Monterrey Valle Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEXICO 21 m2 3 m 10 8 10 10 0
PUEBLA 21 m2 3 m 10 8 10 10 0
GUADALAJARA 35 m2 3 m 20 12 12 14 0
QUERETARO 35 m2 3 m 25 12 12 14 0
MONTERREY 105 m2 3 m 80 35 30 55 60
NOVO 108 m2 3 m 100 40 30 50 50
SANTIAGO 108 m2 3 m 80 35 30 45 60
LINARES 111 m2 3 m 80 35 30 45 60
NUEVO LEON 360 m2 3 m 400 200 250 250 280
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Screen
    • Lectern
    • Office
    • Podium
    • Day light
    • Airconditioned meeting room
    • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 238 family rooms
  • 42 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,963 reviews

Our guest reviews for
Novotel Monterrey Valle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 379 reviews
Werner Business - 09/08/2019 AccorHotels review
« Nice pool, chaotic personal, low level rooms »

Pool area is nice, but will be closed - even to dring a glass wine at 9 pm… rooms are poor equiped compare to Novotel level. during check in and also the other times the personal is only talking with them selves no attention to customer . check in and check out took a lot of time becasue of incompetent personal and not working (or finding) the necessary equipment on or in all their desks…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Dr. G. Families - 07/08/2019 AccorHotels review
« Safe, elegant, and comfortable! »

For a family with a pet, during our way back from Veracruz to our home in Chicago on a road trip, safety was our main concern. Needless to say Novotel’ security is is well organize and we felt very confident about staying at this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. G.-Duran, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Ww Business - 02/08/2019 AccorHotels review

Quick trip to MTY and I've stayed here before. Room was well appointed and comfortable. Breakfast was good. Little problem at the bar with dinner. Seems I couldn't charge to the room easily and this annoyed me greatly when I was disturbed in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Iván Business - 01/08/2019 AccorHotels review
« excelente »

agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. R., Muchas Gracias por su evaluación y comentario positivo acerca de nuestro hotel. Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto recibirle nuevamente. Atentamente, Guy Candusso

Eduardo O. R. Business - 01/08/2019 AccorHotels review
« Work trip »

Everything good only a small stain in my bed sheets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Olvera R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Juan M. Q. P. Business - 31/07/2019 AccorHotels review
« Sufficient »

arrived nearly midnight and only stayed one night, everything ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Quiroz P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Marcoborio Business - 30/07/2019 AccorHotels review
« En transito »

..sobrevivi!

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. B., Gracias por tomarse el tiempo en compartir su evaluación con nosotros. Esperamos poder pronto tener el placer de recibirle nuevamente en nuestro hotel. Atentamente, Guy Candusso

Anonymous Business - 29/07/2019 AccorHotels review

It was good. The infrastructure of the room wasn't good enough. I think you can consider a remodelation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. F., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Alexis R. Business - 26/07/2019 AccorHotels review
« Tranquilo »

experiencia satisfactoria.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Gracias por tomarse el tiempo en compartir su evaluación y comentario con nosotros. Esperamos poder pronto tener el placer de recibirle nuevamente en nuestro hotel. Atentamente, Guy Candusso

Ines A. M. Families - 24/07/2019 AccorHotels review
« Not good or bad »

The pool area was dirty. The restaurant forgot some of my orders. Took too much time to bring the ordered dishes. The personnel in the restaurant area is stressed out and is not particularly nice. The room needs to be refurbished, the WC was in a terrible condition and needs redecoration asap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. Alves M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Celia R. Business - 18/07/2019 AccorHotels review
« JULIO 15 »

IT WAS GREAT! THE LADY FROM THE RECEPTION WAS SO NICE AND WARM, SHE WAS VERY HELPFUL AND HELPED ME FIND THE RIGHT ROOM FOR ME (AS I AM A HANDICAP) SHE WAS VERY HELPFUL. THE ROOM WAS OK AND SERVICE WAS AS EXPECTED. AS BREAKFAST WAS INCLUDED, PEOPLE FROM THE DINING ROOM WAS AWARE OF MY TABLE AND NEEDS. THANKS FOR ALL YOUR SUPPORT!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. R. Ramirez, We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Jorge L. Business - 17/07/2019 AccorHotels review
« Just satisfied »

It was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. Aleman, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Business - 17/07/2019 AccorHotels review
« Muy agradable »

Muy satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Srita. M., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Monterrey Valle. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Guy Candusso

Anonymous Business - 13/07/2019 AccorHotels review
« Estancia agradable »

Buen trato

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. B., Gracias por tomarse el tiempo en compartir su evaluación y comentario con nosotros. Esperamos poder pronto tener el placer de recibirle nuevamente en nuestro hotel. Atentamente, Guy Candusso

Alejandro G. Business - 11/07/2019 AccorHotels review
« Terrible »

My AC didn't work properly, I asked for assistance and was completely ignored. Had a terrible night with a hot and uncomfortable room. I'd never recommend this hotel (Novotel Valle, Monterrey, Nuevo Leon, Mexico).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. de la Rosa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Crcp Business - 11/07/2019 AccorHotels review
« Good »

Thermostats are old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Alexandre P. Business - 08/07/2019 AccorHotels review
« Excellent! »

I felt great in the hotel. All guys were extremely helpful during my stay. Recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Guillermo C Family - 02/07/2019 TripAdvisor review
« Old, poor Cust. Serv. Go somewhere elsee »

The only reason I stayed here is because they are pet friendly, otherwise I will not even look at them. The rooms are old and the room had long hairs from someone else. Check In personnel not very friendly. Waiters at the restaurant seemed not willing to work.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience.

F Couples - 01/07/2019 AccorHotels review
« GOOD »

GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Anonymous Couples - 27/06/2019 AccorHotels review
« Fine, »

Fine, but the A.c. wasn't working properly. We have to move to another room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

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