Hotel - Novotel Monterrey Valle
Novotel Hotel Novotel Hotel

Novotel Monterrey Valle Hotel

3.5/5 387 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

3M5 km / 3.11 mi ACCENTURE1 km / 0.62 mi ALSTROM10 km / 6.21 mi ARCA5 km / 3.11 mi BANAMEX5 km / 3.11 mi BAT5 km / 3.11 mi BP MEXICO5 km / 3.11 mi CEMEX5 km / 3 mi COCA COLA COMPANY5 km / 3.11 mi DENSO10 km / 6.21 mi ERICSSON5 km / 3.11 mi FEMSA5 km / 3.11 mi FINSA5 km / 3.11 mi FIRST NATIONAL BANK5 km / 3.11 mi GOHNER10 km / 6.21 mi GÜNTER10 km / 6.21 mi HUAWEI1 km / 0.62 mi ITESM5 km / 3.11 mi JOHNSON & JOHNSON1 km / 0.62 mi L'OREAL1 km / 0.62 mi MARY KAY10 km / 6.21 mi MICROSOFT5 km / 3.11 mi MONEX1 km / 0.62 mi MUTSUTECH10 km / 6.21 mi NOKIA10 km / 6.21 mi ORACLE5 km / 3.11 mi PEPSICO1 km / 0.62 mi PRICE WATERHOUSE1 km / 0.62 mi SABRITAS PEPSICO1 km / 0.62 mi SCHLUMBERGER10 km / 6.21 mi SEGUROS MONTERREY5 km / 3.11 mi SIGMA1 km / 0.62 mi SORIANA5 km / 3.11 mi TELEVISA5 km / 3.11 mi VALLEY5 km / 3.11 mi WHIRLPOOL10 km / 6.21 mi
ABA SEGUROS1 km / 0.62 mi ALCATEL5 km / 3.11 mi AMWAY10 km / 6.21 mi AXA1 km / 0.62 mi BANK OF AMERICA1 km / 0.62 mi BAYER5 km / 3.11 mi CAT10 km / 6 mi CERAMASPEED10 km / 6.21 mi DELOITTE1 km / 0.62 mi EMC5 km / 3.11 mi ERNST & YOUNG1 km / 0.62 mi FIAT1 km / 0.62 mi FIRA1 km / 0 mi GENERAL ELECTRIC10 km / 6.21 mi GRUMA MASECA1 km / 0.62 mi HITACHI5 km / 3.11 mi ING1 km / 0.62 mi JOHN DEERE10 km / 6.21 mi KPMG5 km / 3.11 mi LATIN POWER MUSIC5 km / 3.11 mi MASTERLEASE1 km / 0.62 mi MOEN5 km / 3.11 mi MOTOROLA10 km / 6.21 mi NESTLE10 km / 6.21 mi OMA10 km / 6 mi PEMEX10 km / 6.21 mi PFIZER10 km / 6.21 mi PROCTER & GAMBLE1 km / 0.62 mi SANYO10 km / 6.21 mi SCHNEIDER10 km / 6.21 mi SIEMENS10 km / 6.21 mi SIKA10 km / 6.21 mi SYMANTEC1 km / 0.62 mi TELMEX5 km / 3.11 mi VITRO1 km / 0.62 mi

Congress centre

CLUB DE LEONES5 km / 3.11 mi CLUB EJECUTIVO2 km / 1.24 mi CLUB EMPRESARIAL2.5 km / 1.55 mi CLUB INDUSTRIAL1 km / 0.62 mi CLUB LIBANES2 km / 1.24 mi

Exhibition centre

CINTERMEX4.9 km / 3.04 mi CONVEX1.9 km / 1.18 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Monterrey Valle Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEXICO 21 m2 3 m 10 8 10 10 0
PUEBLA 21 m2 3 m 10 8 10 10 0
GUADALAJARA 35 m2 3 m 20 12 12 14 0
QUERETARO 35 m2 3 m 25 12 12 14 0
MONTERREY 105 m2 3 m 80 35 30 55 60
NOVO 108 m2 3 m 100 40 30 50 50
SANTIAGO 108 m2 3 m 80 35 30 45 60
LINARES 111 m2 3 m 80 35 30 45 60
NUEVO LEON 360 m2 3 m 400 200 250 250 280
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Screen
    • Lectern
    • Office
    • Podium
    • Day light
    • Airconditioned meeting room
    • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 238 family rooms
  • 42 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 10,343 reviews

Our guest reviews for
Novotel Monterrey Valle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 387 reviews
Mario Business - 12/10/2019 AccorHotels review
« Everything was great »

It was amazing, breakfast was great. I felt very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Lotario C. Business - 12/10/2019 AccorHotels review
« Regular »

Regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. C. Sanchez Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una mejor experiencia en nuestro hotel. Guy Candusso

Anya Couples - 11/10/2019 AccorHotels review
« Not what expected »

Arrived at the hoyel and the lo by was nice. The room... not at all. The chlorine smell was so strong in the room and on the sheets that I Got allergies. The bathroom is outdated and could use a little upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. E., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Julieta Business - 11/10/2019 AccorHotels review
« Regular »

Regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Srita. S., Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una mejor experiencia en nuestro hotel. Guy Candusso

Anonymous Business - 07/10/2019 AccorHotels review
« Good »

Overall good, but the airco was difficult to regulate and they knocked on my door at 7 am! Also, the pesto sauce of the restaurant did not even remotely taste like pesto!!!! Overall the staff was very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

V. Business - 07/10/2019 AccorHotels review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Felix Business - 04/10/2019 AccorHotels review
« like at Home/ Como en casa. »

It was excelent stay on Novotel, I was feel like at Home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Ivan D. L. S. Business - 02/10/2019 AccorHotels review
« very average service »

big service improve opportunity at many stages: at check inn, at room upgrade (non), at breakfast at check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. De La s. Ortega, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candussio

Soledad Business - 01/10/2019 AccorHotels review

agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Srita. A., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Monterrey Valle. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Guy Candusso

Francisco Couples - 24/09/2019 AccorHotels review
« Very Good »

The hotel is confortable, and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

Juan P. R. Families - 23/09/2019 AccorHotels review

The room was not as clean as It should be... There was trash under the bed and the a/c was not working properly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Business - 22/09/2019 AccorHotels review
« satisfecho »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. H., Gracias por tomarse el tiempo en compartir su evaluación y comentario con nosotros. Esperamos poder pronto tener el placer de recibirle nuevamente en nuestro hotel. Atentamente, Guy Candusso

M. G. Business - 21/09/2019 AccorHotels review
« MUCH LESS THAN RESERVED »

NOT THE ROOM I ASKED FOR, 2 QUEEN BEDS, INSTEAD ONE QUEEN BED NOT CLEAN ENOUGH DID NOT HAVE COURTESY WATER BOTTLES, ASKED FOR (NIGHT), DID NOT HAVE ANY NOISY BREAKFAST BUFFET NOT ENOUGHT, FOOD SERVING PLATES RAN EMPTY PEOPLE WAITING, HAD TO GO EMPTY DISAPPOINTING

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. g., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Guy Candusso

Anonymous Business - 21/09/2019 AccorHotels review
« Magnifico »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. V., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Monterrey Valle. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Guy Candusso

Anonymous Friends - 18/09/2019 AccorHotels review
« Great visit »

We attended a wedding at the hotel had a wonderful time. Everyone was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William and Debra, We very much appreciate your comments regarding your stay at the Novotel Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Candusso

David Solo - 18/09/2019 AccorHotels review
« Very pleasant »

It was a good service in all your facilities, the only issue I had was a little noisy room, just in front of the elevators and the neighbo room was not very well noise isolated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guy Candusso

Anonymous Business - 16/09/2019 AccorHotels review
« Nice hotel with check-in flexibility »

It was very nice that NOVOTEL accepted me in checking in at around 13:00 when the official check-in time is 15:00. The stuff at reception was very kind ! ( I found mold on the edge of the bathtub which is not comfortable but the fact you accepted me in earlier hours blowed off such tiny details and gave me more satisfaction. I really appreciate your flexibility in check-in !!! )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Manuel A. F. C. Business - 12/09/2019 AccorHotels review
« It´s very good place »

It was only one night's stay, the room very comfortable, only that I would have liked the television programming to be more complete ... it was very basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Luisa P. Families - 10/09/2019 AccorHotels review
« Excellent »

It was very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss. P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guy Candusso

Fernando M. Business - 09/09/2019 AccorHotels review
« Great »

supportive and flexible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guy Candusso

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