Hotel - Novotel Aachen City
Novotel Hotel Novotel Hotel

Novotel Aachen City Hotel

4.0/5 1,044 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AACHENER&MÜNCHENER1 km / 0.62 mi BOMBARDIER2 km / 1.24 mi Continental AG5 km / 3.11 mi FEV Motorentechnik10 km / 6.21 mi Lindt & Spruengli5 km / 3.11 mi SAINT GOBAIN3 km / 1.86 mi Trommsdorf20 km / 12.43 mi
Aixtron AG6 km / 3.73 mi Cinram20 km / 12.43 mi Ericsson10 km / 6.21 mi Gruenenthal16 km / 9.94 mi Philips5 km / 3.11 mi Takeda10 km / 6.21 mi ZENTIS1.5 km / 0.93 mi

Congress centre

EUROGRESS0.5 km / 0.31 mi EUROGRESS KONGRESSZ0.3 km / 0.19 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Aachen City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AIX LA CHAPELLE 1 25 m2 3 m 16 0 10 0 0
AIX LA CHAPELLE 2 25 m2 3 m 16 0 10 0 0
AKEN 2 40 m2 3 m 24 10 12 16 10
AIX-LA-CHAPELLE 1+2 50 m2 3 m 40 14 20 20 20
AKEN 1 50 m2 3 m 45 16 16 20 20
AKEN 1+2 90 m2 3 m 50 22 20 30 30
AACHEN 1 100 m2 3 m 100 32 30 48 50
AACHEN 2 100 m2 3 m 100 32 30 48 50
AACHEN 3 100 m2 3 m 100 32 30 48 50
AACHEN 1+2 200 m2 3 m 200 42 40 100 100
AACHEN 1+2+3 300 m2 3 m 300 70 60 150 180
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,401 reviews

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,044 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Solo - 06/11/2019 Confirmed reviews AccorHotels
« always excellent service every time I stay. »

the staff are always helpful and bar and food very good. well done to all.

Filip Families - 03/11/2019 Confirmed reviews AccorHotels
« We enjoyed our stay very much. »

We enjoyed our stay very much. Friendly staff. Good location with underground parking lot. Nice room.

Anonymous Business - 31/10/2019 Confirmed reviews AccorHotels
« Good attention to customer »

Also this time my experience was very good. I really appreciated the bottle of water and sweets I found in my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your feedback and your nice words after your recent stay . We appreciate your great loyalty and look forward to your next stay. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Kate A Family - 31/10/2019 TripAdvisor review
« 3 nights in Aachen »

A wonderful experience overall. The hotel is a great location near places to eat and the city center. Also within close walking distance to a shopping mall and city stores. We felt safe walking home from dinner at night.

Anonymous Business - 30/10/2019 Confirmed reviews AccorHotels
« OK for one night »

Very average hotel. Except the noise from higher level exceptional annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Hoeing, vielen Dank für Ihren Besuch in unserem Novotel Aachen City udn Ihre anschließende Bewertung. Wir bedauern sehr, dass wir Sie bei Ihrem letzten Aufenthalt nicht von unserem sonst geschätzten Hotel und charmanten Service überzeugen konnten und würden uns sehr freuen, dies bei Ihrem nächsten Besuch nachzuholen. Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Andrew Families - 29/10/2019 Confirmed reviews AccorHotels
« Wonderful stay »

Really great stay. We come often to Aachen and really enjoyed Novotel, the Pullman is also nice. Staff were very welcoming, room had a lovely view. We will stay again soon.

Richard R. Families - 28/10/2019 Confirmed reviews AccorHotels
« Excellent »

A very warm welcome

Anonymous Business - 26/10/2019 Confirmed reviews AccorHotels
« Good hotel, problems with reservation systems »

Check-in was a problem as the hotel system didn't have my reservation made through Accor. While the staff could find the reservation on the Accor system they couldn't seem to find it on their own. While there were ample rooms available, the solution was for me to wait while they sorted out their systems. Otherwise a very good stay with most helpful and accommodating staff.

Anonymous Business - 22/10/2019 Confirmed reviews AccorHotels
« Very correct restaurant, nice and quite room, very clean environment »

It was very pleasant and I enjoyed my stay!

Neil J. Business - 20/10/2019 Confirmed reviews AccorHotels
« Mr »

Always Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Brian Couples - 19/10/2019 Confirmed reviews AccorHotels
« Excellent as usual »

Excellent as usual

Ge… Couples - 06/10/2019 Confirmed reviews AccorHotels
« Excellent Welcome plus very good room equipment »

We were very nicely welcomed and we also found equipment and room very well furnished.On top of that the noise from the main street was not at all disturbing because of excellent double glassed windows.

Adu Friends - 20/09/2019 Confirmed reviews AccorHotels
« Perfect location »

Located between the shopping mall and the Dom. Perfect location to visit and/or do some shopping. Parking under the hotel at a reasonable price. Very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aurelia D., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Mathys D. P. Business - 19/09/2019 Confirmed reviews AccorHotels
« Excellent »

Love the hotel and all the friendly familiar faces. Will never stay anywhere else in Aachen. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., It was great seeing you two again! Thank you for your loyalty and we look forward to next time! Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Leo Business - 18/09/2019 Confirmed reviews AccorHotels
« Will stay there again »

Everything is perfect except the room keys were not working 3 times and we were be giving a room that is not we booked while checking in. Of course, all problems were fixed.

Tobias Couples - 09/09/2019 Confirmed reviews AccorHotels

missed the welcome drink, as a valued member you always get one

R B. Families - 05/09/2019 Confirmed reviews AccorHotels
« The lady in the restaurant was really helpful and nice. »

We often use this hotel as we have family living near Aachen. Last time the two gentlemen working in the restaurant and bar were extremely rude to my family and my sister. This really put us off staying with the hotel. We decided to give the hotel another chance and the lady in the restaurant was really helpful and nice, unfortunately I didn't get her name.

Katrien Couples - 02/09/2019 Confirmed reviews AccorHotels
« Excellent from the warm welcome at reception until the "see you next time" wave goodbey at checkout. »

Very relaxing. Great to see the great team of reception again. And of course the breakfast crew. There's only 1 minor thing I miss. You used to have cake for breakfast: a chocolate marble cake. The Novotel in Köln still serves this cake but I miss it in Aachen. Maybe it can come back?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., Thank you very much for your kind words. It was great seeing you again. I just spoke to my colleague Michaela from the kitchen, who is responsible for the breakfast buffet. Maybe you saw her already in her white cook uniform at the buffet. She bakes the marble cakes herself, but not every week. If you book early enough next time, she will bake you a fresh cake. She needs four to five days in advance to arrange it. We look forward seeing you again soon! Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Anonymous Business - 02/09/2019 Confirmed reviews AccorHotels
« Very pleasant. »

I found service quality and flexibility as I expected for my business trip.

Anonymous Business - 31/08/2019 Confirmed reviews AccorHotels
« Great room great service »

This time my Room was amazing (and next to the gym). Check in and check out super professional and easy. Employees really nice, competent and friendly; they make you feel unique Special mention to the two employees at the reception on Friday morning (August 30): they are the best! Food was fresh and diverse. It’s a pity the hotel was fully booked : in line at the breakfast buffet

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