Hotel - Novotel Aachen City
Novotel Hotel Novotel Hotel

Novotel Aachen City Hotel

4.0/5 968 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AACHENER&MÜNCHENER1 km / 0.62 mi BOMBARDIER2 km / 1.24 mi Continental AG5 km / 3.11 mi FEV Motorentechnik10 km / 6.21 mi Lindt & Spruengli5 km / 3.11 mi SAINT GOBAIN3 km / 1.86 mi Trommsdorf20 km / 12.43 mi
Aixtron AG6 km / 3.73 mi Cinram20 km / 12.43 mi Ericsson10 km / 6.21 mi Gruenenthal16 km / 9.94 mi Philips5 km / 3.11 mi Takeda10 km / 6.21 mi ZENTIS1.5 km / 0.93 mi

Congress centre

EUROGRESS0.5 km / 0.31 mi EUROGRESS KONGRESSZ0.3 km / 0.19 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Aachen City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AACHEN 1 100 m2 3 m 100 32 30 48 50
AACHEN 1+2 200 m2 3 m 200 42 40 100 100
AACHEN 1+2+3 300 m2 3 m 300 70 60 150 180
AACHEN 2 100 m2 3 m 100 32 30 48 50
AACHEN 3 100 m2 3 m 100 32 30 48 50
AIX LA CHAPELLE 1 25 m2 3 m 16 0 10 0 0
AIX LA CHAPELLE 2 25 m2 3 m 16 0 10 0 0
AIX-LA-CHAPELLE 1+2 50 m2 3 m 40 14 20 20 20
AKEN 1 50 m2 3 m 45 16 16 20 20
AKEN 2 40 m2 3 m 24 10 12 16 10
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,437 reviews

Our guest reviews for Novotel Aachen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 968 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Momota Couples - 13/08/2018 AccorHotels certified review
« My to go hotel whenever I am in Aachen! »

The location is great, 5 minutes taxi ride to HBF and 5 minutes walk to the old town. Fast WIFI and friendly staff. The room is clean and comfortable bed !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for your great review of our hotel and your kind words. We appreciate this a lot. We look forward to see you during your next stay in Aachen. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Couples - 08/08/2018 TripAdvisor review
« Always come back! »

The hotel locates close to Aachen central train station (5 mins by taxi; 7 Euro) and walking distance to the old town. Amazing comfort bed and fast Wifi plus 5 pm late check out ! What more can one ask for !

Anonymous Families - 07/08/2018 AccorHotels certified review
« 1a »

Alles war super

Our hotel has responded to the review
Our hotel has responded to the review

Herzlichen Dank für Ihre gute Bewertung, Herr L. und bis zum nächsten Mal! Freundliche Grüße aus Aachen! Kevin Frankiewicz Front Office Manager

Anonymous Couples - 03/08/2018 AccorHotels certified review
« Very good »

Nice, clean , professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Frankiewicz Front Office Manager

Minho S. Business - 03/08/2018 AccorHotels certified review
« Alles prima - Novotel »

:-)

Philip87 Couples - 03/08/2018 TripAdvisor review
« Good »

Overall good although slightly dated. Parking on site.Good breakfast. Ten minutes walk to Cathedral. Very pleasant staff. Very limited core to historic city centre which is intersting, otherwise of limited interest.. A lot of war damage.

Kh Couples - 31/07/2018 AccorHotels certified review
« wonderful »

everything smooth and perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Frankiewicz Front Office Manager

Anonymous Friends - 30/07/2018 AccorHotels certified review
« Accommodating »

Everyone was very cordial and helpful from checking in till out. Housekeeping was very efficient. Dinner recommendations were spot on. Room was nice. Only wish there were a sink in the toilet area. Restaurant was fun and the food very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nelley and Mrs. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We look forward to welcome you back at a future CHIO or any other occasion. Sincerely, Kevin Frankiewicz Front Office Manager

Ina D. Solo - 30/07/2018 AccorHotels certified review
« My stay at the Novotel Aachen »

A marvellous experience, as ever complemented by front office staff who are just superb!

Our hotel has responded to the review
Our hotel has responded to the review

Liebe Frau D., vielen Dank für Ihren erneuten Besuch und Ihre wieder einmal tolle Bewertung. Es ist uns immer große Freude, diese nach Ihrem Aufenthalt zu lesen. ;-) Bis zum nächsten Mal am 24.08.! Kevin Frankiewicz

541karynm Friends getaway - 29/07/2018 TripAdvisor review
« Novotel Aachen City »

Hotel is in convenient location to bus, city sights, etc. Staff and service were excellent. Rooms are a bit small (especially the toilet and shower areas). Room amenities were good. Was VERY disappointed in the fitness center. No free weights and limited equipment to use. Temperature in the room is like a sauna. Bar and restaurant were excellent. Would stay here again when in Aachen City if the fitness center was improved.

Patrick Business - 21/06/2018 AccorHotels certified review
« Very satisfied »

As usual a perfect stay with friendly reception, clean and comfortable room and tasty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Frankiewicz Front Office Manager

Anonymous Business - 19/06/2018 AccorHotels certified review
« When I come to Aachen for business I always choose Novotel, since it is the best hotel in Aachen »

Staff very kind and professional. High quality breakfast. Comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you very much for your great review and your kind words. It is always a pleasure to receive positive feedback. I will share your comments with our team. I We look forward to welcoming you again soon. Sincerely, Kevin Frankiewicz Front Office Manager

Max Business - 11/06/2018 AccorHotels certified review
« My stay was exactly how I expected »

I liked staying at your hotel - it was how I remembered and how I expected it: - Nice and competent staff at the registration desk - Nice and clean rooms - Very good breakfast I will come back to Novotel the next time I come back to Aachen.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr v., vielen Dank für die gute Bewertung die Sie unserem Hotel gegeben haben. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns erneut gefallen hat und Sie eine schöne Zeit in Aachen verbracht haben. Wir hoffen, sehr Sie bei nächster Gelegenheit wieder bei uns begrüßen und mit unserem charmanten Service verwöhnen zu dürfen! Mit den besten Grüßen aus Aachen Kevin Frankiewicz Front Office Manager P.S. Online buchen bei novotel.com. lohnt sich mehrfach: Sie profitieren von der Novotel Best-Preis-Garantie, sammeln Le Club Accorhotels Punkte und sparen mit unseren Angeboten und Aktionen. Probieren Sie es am besten jetzt gleich. Oder wann immer Sie wünschen.

Benjamin Business - 09/06/2018 AccorHotels certified review
« Excellent, high-end service & comfort at reasonable price - strongly rcommended »

Great quiet room, court-yard side. Excellent breakfast buffet as always. Very warm service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our warm service and hope to see you again very soon. Sincerely, Kevin Frankiewicz Front Office Manager

Ricky Couples - 03/05/2018 AccorHotels certified review
« Great welcome! »

We had a great welcome during front office and breakfast.

Attila Families - 23/04/2018 AccorHotels certified review
« Very nice hotel »

Comfortable room, fine breakfast, kind staff

Anonymous Friends - 21/04/2018 AccorHotels certified review
« Exceptional service as always »

I have stayed several times and as normal everyone is helpful and pleasant

Benjamin Business - 30/03/2018 AccorHotels certified review
« Efficient hotel, excellent breakfast »

Mixed experience: outstanding breakfast, excellent check-in experience, fantastic service in the restaurant/bar area. However, once again, very slow free wifi connection which is unfortunate for a business hotel, and pretty bad check-out experience at the reception.

Benjamin Business - 24/03/2018 AccorHotels certified review
« Excellent value for money. Perfect location. Well-designed rooms. »

Relatively good experience: excellent breakfast, nice service at the reception, comfortable room. Once again, my issue was with the very poor internet connection/wifi.

Vernon Business - 11/03/2018 AccorHotels certified review
« Everything was good except the "smell incident" »

I really enjoy staying here and all of the staff members are helpful and friendly; I can not say enough good things about the staff. Part-way through my stay my room developed an awful chemical smell (I had hung the "do not disturb sign on my door, but I noticed that my room was cleaned anyways, not sure if this was related to the smell) and after I reported it I was moved to a different room (smaller, smaller bed). A day or two later I requested a room with a larger bed and I got a room of the same class/quality of my original room. The smell was awful and I cannot help but wonder if it contributed to the cough/cold I developed over the next few days. All in all, it was a good stay and I have always enjoyed the interaction between myself and the staff.

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