Hotel - Novotel Hong Kong Century
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Novotel Hong Kong Century Hotel

4.0/5 3,620 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HONG KONG INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Nearby)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AXA GROUP0.1 km / 0.06 mi Dow Chemical0.1 km / 0.06 mi Procter & Gamble0.2 km / 0.12 mi Samsung0.2 km / 0.12 mi
CHINA RESOURCES HOLDINGS0.3 km / 0.19 mi Exxon Mobil0.2 km / 0.12 mi SUN HUNG KAI GROUP0.3 km / 0.19 mi

Congress centre

HK CONVENTION & EXHIBITION CTR1.2 km / 0.75 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Hong Kong Century Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 24 m2 2 m 20 10 20 0 0
PLAZA 1 - 2 112 m2 2 m 100 36 36 48 60
PLAZA 1 - 3 212 m2 2 m 180 0 0 90 108
PLAZA 1 - 4 347 m2 2 m 300 0 0 220 264
PLAZA 3 100 m2 2 m 60 24 24 36 48
PLAZA 3 - 4 235 m2 2 m 220 0 0 125 144
PLAZA 4 135 m2 2 m 130 38 38 80 72
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Podium
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • WIFI access
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 508 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.2/5 AccorHotels Rating 8,305 reviews

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,620 reviews
Solo travel - 19/05/2019 TripAdvisor review
« Disappointing »

Never really felt welcomed at this hotel. Unfriendly front desk staff, never once smiled nor helped when i required it. The temperature change for the air-conditioner wasn't working so you could only change the speed. It was very cold if it was left on all the time. Don't get your laundry done here either, it would have cost me over $100AUD to do one tiny load, go down the road and find a street laundry who will do it for 5% of the price. The hotel gets two stars, one for the location and one for the cleaners who did a great job every day. I'd recommend staying at another hotel if you're in HK.

Business - 19/05/2019 TripAdvisor review
« Upgrade »

Interior rooom must upgrade and also for breakfast must upgrade and for price to pricy and for clean is good and surounding very convenient to arround city and to restaurant,expecially morning no people to help call taxi thank you

Greg W. Business - 15/05/2019 AccorHotels certified review
« convenient location »

great check-in experience. well appointed room

Daniel K. Business - 14/05/2019 AccorHotels certified review
« Mr k. »

Very unhappy but only mainly because I had my boss headphones taken from the room while I was away doing business throughout the second day. I reported this to reception but they were never returned

Todd M. Business - 12/05/2019 AccorHotels certified review

Good despite lobby issues and never received emailed copy of invoice upon check out as promised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Paul C. Business - 12/05/2019 AccorHotels certified review
« A restful comfortable place to stately after a late arrival »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

L. Families - 11/05/2019 AccorHotels certified review
« Not quite well staying this time »

I was arranged into a room on the floor of smoking one esp when I informed the hotel I would have a baby staying with me...I noticed that only two floors allowing smoking and other most floor are non-smoking. It had a heavy smoking smell all over the corridor of 9th floor. Anyway I was still appreciated that I had a room with queen size bed as requested. Thank you.

Sarrie C. Families - 09/05/2019 AccorHotels certified review

The room was spacious for 2 people. Staff was accommodating and friendly. Housekeeping always make the room tidy. Location is near the MTR and the HKCC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent stay. It is always a pleasure to receive positive feedback and I am so pleased that you enjoyed your time with us. I will be sure to pass on your kind words to all of our staff as I know they will be delighted to read your comments. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Robert F. Business - 09/05/2019 AccorHotels certified review
« Robert F. »

The bathroom smelled like urine when I walked in - and at carious times during my stay. Other than that, kit was very nice,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Arfiyanti S. Families - 08/05/2019 AccorHotels certified review
« Location is alright, but the facilities are poor. »

The rooms need to be upgraded, the size and the amenities as well. There were only one thin pillow on each beds. We moved afterwards to Novotel Kowloon, and we find different experience, we had two large soft pillows on each beds. The concierge were not able to help with basic informations such as location of halal restaurant, trips and travel time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. I was disappointed to read that our room conditions did not meet with your expectation. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

Gary Business - 08/05/2019 AccorHotels certified review
« Short business trip in Hong Kong »

Was in Hong Kong for two nights and found the Novotel Hong Kong Century to be an ideal location for all the meetings I had planned and a good place to rest after the hectic pace outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

J. Friends - 08/05/2019 AccorHotels certified review

A very satisfying stay experience. ps:thanks for Hubert(position:front desk).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Philip Business - 06/05/2019 AccorHotels certified review
« Excellent transit stay. »

Very efficient welcoming staff. Room requested was clean and quiet. Location was reasonably close to Subway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Business - 06/05/2019 TripAdvisor review
« A Wonderful Experience »

My over all stay in Novotel Century is quite amazing. First and foremost, the location of the hotel is very accessible, just 8 to 10 mins away from HK World Trade Center. Their breakfast is sumptuous and good tasting. Their staff are all friendly. Our room may not be big, just like most of the other hotels in HK, but it's clean and cozy. One thing that I am disappointed is the cleanliness of the shower area. Fortunately, it was cleaned the next day, so our 2nd day is just perfect :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winniefer Go T, Thank you so much for posting such a great review on your experience in our hotel! I am very pleased to learn that you were so happy with our location, both the HK Convention Center and World Trade Center are just a short walk away from us. I am sorry about the shower cleanliness, please rest assured that I will share you feedback with our Housekeeping Manager and he will make immediate improvements! Thank you once again. Best regards, Adam Hipp General Manager

Lauren Families - 05/05/2019 AccorHotels certified review
« Welcoming staff and great facilities »

Jess and Jason in the premier lounge were so helpful and knowledgeable of the best tourist attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Hope to see you again and thank you again for the time you took to write that review. Regards Adam Hipp General Manager

Julian Couples - 03/05/2019 AccorHotels certified review
« OK mid-range HK hotel »

Comfortable. FD staff young, competency levels varied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Rowland P. Business - 03/05/2019 AccorHotels certified review
« Great »

Front of House Staff were awesome. I know breakfast can be hectic but I just thought F&B Staff weren't as happy / engaging. Buffet was great though + the omelette cook was good too :) Bar staff were terrific.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Hongbo Business - 03/05/2019 AccorHotels certified review
« Everything was old and stinky. »

To be honestly, with the price I can stay in a better hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your feedback. I was disappointed to read that the room conditions did not meet with your expectation. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you again in the future. Regards Adam Hipp General Manager

Couples - 03/05/2019 TripAdvisor review
« OK for HK »

OK mid-range hotel, handy location in downtown Wanchai. Comfortable without being outstanding. Reception reasonably efficient but atmosphere of a bus station. IN/OUT...next. FD staff young with variable competency levels. Service helpfull but always rushed (HK way?). Rates reasonable for HK only.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jprjones, Thank you very much for your review on your stay in our hotel! I am happy to learn that overall you were happy with your stay and that you appreciated our location and the efficiency of our Front Desk Team. Please rest assured that I have noted your comment on the atmosphere of the lobby, I will sit with our Front Office Manager to see how can we make improvements! Thank you again and best regards, Adam Hipp General Manager

Matthew C. Friends - 02/05/2019 AccorHotels certified review
« Overall Best Environment and Services »

Since I booked the Hotel for my guest, I am NOT living inside the Hotel Room. It is a nice environment in the lobby and open area, but the counter is very busy during peak hour (12:00 pm - 03:00 pm), the lobby services manager is very good services to manage the long queue. Hope the lobby renovation is finished as soon as possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

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