Hotel - Sofitel Marrakech Lounge & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Marrakech Lounge & Spa Hotel

4.5/5 3,927 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying)
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

PALAIS DES CONGRES0.1 km / 0.06 mi

Your meetings and events

Leave the organization of your event to our Inspired Meeting planners and you can rest assured that our attentive, personalized service will make your event a unique and memorable experience.The Sofitel Marrakech Lounge & Spa hotel is an exceptional location, ideal for your private or professional events. Our Sofitel Lounges welcome you to an inviting setting and are equipped with the latest in technology.Make the most of our themed breaks and enjoy sharing a moment of dining pleasure: with a large Moroccan buffet and a selection of French, Italian, Asian and international dishes. Not forgetting our themed breaks and massages

Sofitel Marrakech Lounge & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CORNALINE 1 30 m2 2 m 25 0 25 20 0
CORNALINE 2 36 m2 2 m 20 0 20 18 0
KOUTOUBIA 3 36 m2 2 m 20 0 20 20 0
MAJORELLE 3 69 m2 2 m 40 16 40 16 32
MAJORELLE 2 70 m2 2 m 30 14 30 12 30
MAJORELLE 1 104 m2 2 m 52 22 52 30 40
MAJORELLE 1 ET 2 140 m2 2 m 92 34 92 48 90
MENARA 200 m2 5 m 180 32 180 60 100
SO LOUNGE 342 m2 0 m 200 0 200 0 0
    • Screen
    • Videoconferencing
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 163 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 4,475 reviews

Our guest reviews for
Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,927 reviews
Hoessein B. Families - 12/07/2019 AccorHotels certified review
« High Quality of Service - Perfect »

The experience was relaxing, the food very good, the nice smell and the special care of the staff. Very clean hotel. Well organized. For me the best hotel I ever visited in the world compared to other 5 star hotels. Sofitel Marrakech is a really 5+ star. I would like to thank especially the staff and management for the very nice stay at the hotel. First I would like to thank Ibrahim (restaurant) for the good care, outstanding service, professionalism and custom service. Next I would also like to thank the reception team (Imane, Wafae, Ayoub, Adil) and a special thanks to Hakim for the nice thee and care for the children. Also thanks for the quick and precise work of the entire luggage staff. and Raouf. Also special thanks for the restaurant staff for the outstanding service, namely the chefs Ahmed and Zanti, Karim, Redouane, Said, Zakaria, Fatima, Ilham and Reda. Also special thanks for the swimming pool staff: Soulaimane, Younes, Soufaine, Hassan, Ryad, Nourddine, charaf and Oussama (patisserie). I would also like to thank the people outside: the voiturier staff and security staff very good work!!! Finally, also special thanks to the entire Management guaranteeing the high quality of service with their team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hoessein, Thank you for sharing your experience after your stay at Sofitel Marrakech. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one. Thank you for such a lovely and thoughtful review. Sincerely, Ahmed Benkirane General Manager

Ghizlane L. Families - 12/07/2019 AccorHotels certified review
« Best hotel at Marrakech and high quality of Service »

I would like to thank especially the staff and management for the very nice stay at the hotel. First I would like to thank Ibrahim (restaurant) for the good care, outstanding service, professionalism and custom service. Next I would also like to thank the reception team (Imane, Wafae, Ayoub, Adil) and a special thanks to Hakim for the nice thee and care for the children. Also thanks for the quick and precise work of the entire luggage staff. and Raouf. Also special thanks for the restaurant staff for the outstanding service, namely the chefs Ahmed and Zanti, Karim, Redouane, Said, Zakaria, Fatima, Ilham and Reda. Also special thanks for the swimming pool staff: Soulaimane, Younes, Soufaine, Hassan, Ryad, Nourddine, charaf and Oussama (patisserie). I would also like to thank the people outside: the voiturier staff and security staff very good work!!! Finally, also special thanks to the entire Management guaranteeing the high quality of service with their team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ghizlane, Thank you for sharing your experience after your stay at Sofitel Marrakech. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one. Thank you for such a lovely and thoughtful review. Sincerely, Ahmed Benkirane General Manager

801ChrisJ Couples - 10/07/2019 TripAdvisor review
« Great hotel, great pool area, great location »

We had a great 4 days at this hotel. The room was large with a nice view looking across the gardens. Bathroom was good with a bath and separate shower (not all rooms have that so check if you want one). The pool area was large with enough quality sun loungers to go round (although the hotel didn't seem full). Nice boule court too. Breakfast was good with a large selection of food at the buffet plus some other food stations for eggs etc. Spa was good too. Location was fine, just outside the city walls and an easy 10 minute walk to the main centre and tourist sites with minimal hassle from anyone. Only real downside was the smoking round the pool which most people seemed to do even with young children nearby. Ideally there would be a smoking area (or preferably no smoking at all round the pool). The only other point worthy of comment is that the Sofitel for some strange reason seems to operate two hotels with two different Sofitel names out of the one large building. They have separate check-ins but share everything else. None of the staff could explain why there were two Sofitel brands there and it just seemed that there were different rooms types. Unnecessarily confusing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you very much for taking a moment of your valuable time to share your experience following your recent stay with us. It was a pleasure to read how positive your stay was and how our teams made all the efforts to ensure your stay to be the most comfortable one. My staff and I look forward to welcoming you back to the hotel in the future. Best Regards, Ahmed Benkirane General Manager

Ghizlane Families - 05/07/2019 AccorHotels certified review
« Family break »

The staff make this hotel: Fatima, Said, Youssef, Zakaria, the gardner and his lovely herbs, the patisserie team and the lovely chef Ahmed. Thank you for making our stay extra special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manal Z., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Mr N. P. Couples - 27/06/2019 AccorHotels certified review
« Mr NAINESH P. »

Wow what's a experience fantastic first-class service by all members of staff Ali at the reception desk was fantastic so where are all the kitchen staff and waiters in the breakfast room the pool attendants and staff were amazing Sofitel has made our stay welcoming peaceful happy and fantastic stay we will return I wish to say I hope higher management go and tell the staff well done you made Mrs P. so happy on her 50th birthday the room was so nicely decorated buy flowers so clean made us feel so relaxed the smell in the hotel makes you feel so relaxed as well thank you so much we will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mashi A., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

George A. B. Couples - 24/06/2019 AccorHotels certified review
« Brilliant service, friendly staff, beautiful hotel, delicious food »

We came to stay for a long weekend in May and it was exactly what we needed. During the day when it was so hot, all we wanted to do was lazily lie around, read, eat and drink. All the staff were so delightful and tentative. In particular, Soumia, Korima, Ajoli and Rachid were to kind to us. The food was exceptional, our room was nuts, and the overall vibe of the hotel was next level. Could not recommend more highly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beatrice N., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Brinde A. Solo - 23/06/2019 AccorHotels certified review
« A good place to stay »

The hotel is relatively nice (gardens, pools, bars) and the rooms are very pretty. Traveling regularly to Marrakech and sleeping each time at the Sofitel, the staff is friendly and extremely pleasant (especially ghali, chef momo, zidane and bouhdou, professional team).

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Robert L. Business - 15/06/2019 AccorHotels certified review
« Mr »

The check in process was not the best the old part of the hotel looks tired rooms are quite dark. The balcony could not be used due to the amount of bird mess

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob L., Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge & Spa. I am sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed BENKIRANE Directeur Général.

S. R. Friends - 10/06/2019 AccorHotels certified review
« Mrs S. R. »

It was wonderful the hotel was run very efficiently clean and service amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. S., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Elizabeth W. Friends - 10/06/2019 AccorHotels certified review
« Excellent breakfast staff Musteque was amazing »

Room service was brilliant the lady that cleans Room 69 could not have done more excellent x

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth G., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Hayat E. Solo - 10/06/2019 AccorHotels certified review
« top hotel »

The hotel is TOP, very well located, very clean and modern, the service perfect and the staff very kind and helpful a big thank you to hassan ohdo / soufiane / zidane / abdeljabar / yassine. (THANK YOU !!!!!!) . The room was super nice and quiet. It is a very beautiful address in Marrakech.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hayat e., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Lauren Couples - 04/06/2019 AccorHotels certified review
« An incredible stay! »

We had a lovely overnight stay at Sofitel Marrakech in May. As always the staff are incredibly helpful and the hotel is beautiful. We always enjoy lunch at the pool restaurant, our waitresses Soumia & Karima are so wonderful, they are very attentive, very friendly and do everything possible to make sure you are having a great lunch experience. Thank you so much to you both! Unfortunately during this stay we did have a few small issues. When we booked we had requested a mountain view room and due to renovation this was not possible, the room we were given was lovely but had a problem with the sink in the bathroom not draining - however, this was fixed quickly. The room was also at the front of the hotel where the outdoor space is for the club - we were under the impression that this would be closed due to Ramadan however the noise from outside went on until very late so we had a disturbed sleep which was disappointing. Our dinner service wasn't great either on this occasion, with our food order being mixed up and being charged a lot of money for a very basic vegetable tagine. This is our second visit to the hotel in the last 3 months and although the experience wasn't perfect on this occasion we appreciate that these things happen and despite all of this the staff are incredible at what they do and we'll absolutely be back to visit in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl O., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Alan Solo - 04/06/2019 AccorHotels certified review

The breakfast is amazing ,service top ,the staff very kind and professionnel. Spécial thanh's to mohcine ,Karim ,Brahim,nouihi,majda.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Plattu s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Hurren G. Solo - 02/06/2019 AccorHotels certified review
« dream stay »

Everything was perfect from our arrival (valet who brought us our luggage in room) to our departure through the magnificent breakfast buffet The staff is very friendly a special mention and special to all the team and especially: breakfast assia jawad mouaad fatima of Moroccan crepe. rachid, touil and hassan service around the pool atika kebir service evening restaurant Bouhdou Zidane Hanane Yassine Room Service .. We will return without hesitation to Sofitel Marrakech

Our hotel has responded to the review
Our hotel has responded to the review

Dear g. h., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Abdula R. Business - 02/06/2019 AccorHotels certified review
« excelent »

Very favorable reception. A staff that listens to the customer. Outstanding service. Breakfast excellent and varied a big thank you to anas; brahim; ghali; karim; abdessamad; rachida ouchinah; chief momo; ousama pastry Very good geographical location. Very comfortable room..mention special to Madame hayat, malika; sara nafissa and the room service team first atoul bouhdou; yassine; Youssef; zidane; Siham. Always pay special attention to the customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear abdula r., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Anonymous Couples - 01/06/2019 AccorHotels certified review
« Sopure »

Superb! What a beautiful hotel !!! A perfect service, a very nice welcome, and beautiful rooms and very well equipped ... In the historic district, it's a real palace, an unforgettable stay ... The breakfast is perfect. I want to thank the director Mr Benkirane and also brahim, ghali, said, fati, chief momo, Hamid and Zidane, idbouhdou, sigma, hanane of room service. Mehdi and taha from the front desk. karima and spa majdouline Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge r., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Bruce B. Solo - 30/05/2019 AccorHotels certified review

A week at the Sofitel Marrakech.Warm place and friendly and attentive staff.Fatima of Moroccan crepe and anas, karim, rachida, biuhdou, ghali, zidane chief ahmed and the director yassine have always been very caring and spared no effort to make this stay very pleasant. I thank them very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

K. Friends - 30/05/2019 AccorHotels certified review
« Like experience . »

We had an amazing stay at the beautiful the Sofitel . Thank you to sir Redouane Thank you to sir nwihhi Thank you to sir reda

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soukayna k., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

B. Friends - 30/05/2019 AccorHotels certified review

An excellent hotel and very well located! The Sofitel chain offers hotels in general very comfortable and neat but here it is the very high level. Home super, competent staff, thanks to Hamid, Bouhdou,brahim; Zidane, Siham, Atoul for the service of quality is exceptional it's really good. In addition to being ideally located, you can visit many of the must-see places by simply talking on foot from the hotel. I highly recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carey b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Richard Solo - 28/05/2019 AccorHotels certified review

I would like to thank the entire room service team in particular zinedine who was of a remarkable professionalism and a total availability, who advise us all that we had to visit and who organized for us different excursion and who even to negotiate for us a big thank you also to all the garden team and especially brahim, quorfi, Karim, nouihi, zohra ,Salah. Thank you sofitel Marrakech.

Our hotel has responded to the review
Our hotel has responded to the review

Dear richard s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

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