Hotel - Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Mercure Hotel

Mercure Belo Horizonte Lourdes Hotel

4.0/5 2,545 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
    • Ironing room
  • Beauty salon
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 27 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AMIL0.5 km / 0.31 mi CREDIT SUISSE0.5 km / 0.31 mi GENERAL ELECTRIC12.2 km / 7.58 mi IBM3.4 km / 2.11 mi KPMG2.8 km / 1.74 mi PETROBRAS0.5 km / 0.31 mi SANTANDER0.45 km / 0.28 mi TETRAPAK1.3 km / 0.81 mi VIVO S/A1 km / 0.62 mi
BRADESCO0.6 km / 0.37 mi FIAT21.6 km / 13.42 mi GOOGLE4.9 km / 3.04 mi ITAÚ0.45 km / 0.28 mi OI4 km / 2.49 mi SAMARCO1.4 km / 0.87 mi TELEFÔNICA0.7 km / 0.43 mi VALE10.6 km / 6.59 mi

Congress centre

EXPOMINAS5.5 km / 3.42 mi MINASCENTRO1.9 km / 1.18 mi

Exhibition centre

AVENIDA AFONSO PENA5 km / 3.11 mi

Your meetings and events

The Mercure Belo Horizonte Lourdes hotel features comprehensive facilities for hosting events ranging from small meetings to large events. The hotel boasts 26 event rooms with WIFI and can host events for up to 520 people.An ideal choice for social and corporate events! Our team is ready to help down to the smallest details for a truly unforgettable event.

Mercure Belo Horizonte Lourdes Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA DE APOIO MARTE 11 m2 2 m 8 0 6 0 0
SALA VIP LUA 11 m2 2 m 0 0 0 0 0
SALA CYGNUS 12 m2 2 m 10 0 8 8 0
SALA DE PESQUISA VENUS 12 m2 2 m 0 0 0 0 0
SALA DE APOIO JUPITER 14 m2 2 m 10 0 6 0 0
SALA URANO 14 m2 2 m 6 0 6 0 0
SALA DE APOIO NETUNO 14 m2 2 m 10 0 6 0 0
SALA DE APOIO SATURNO 15 m2 2 m 10 0 6 0 0
SALA LIBRA 15 m2 2 m 10 0 7 0 0
SALA VIP TERRA 15 m2 2 m 0 0 7 0 0
SALA DE PESQUISA MERCURIO 16 m2 2 m 0 0 8 0 0
SALA PEGASUS 26 m2 2 m 30 14 15 16 0
SALA AQUARIUS 33 m2 2 m 0 0 12 0 0
SALÃO SIRIUS I 46 m2 3 m 50 16 16 20 15
SALÃO SIRIUS II 46 m2 3 m 50 16 16 20 15
SALA ANTARES 56 m2 3 m 60 20 20 32 20
SALA PHOENIX 60 m2 2 m 60 20 20 32 20
SALA GALILEU 76 m2 3 m 100 30 30 50 30
SALA NEWTON 76 m2 3 m 100 30 30 50 30
SALA KEPLER 76 m2 3 m 100 30 30 50 30
SALA COPERNICO 89 m2 3 m 110 32 32 60 35
SALÃO SIRIUS 94 m2 3 m 110 32 32 60 35
AUDITÓRIO CENTAURO 148 m2 3 m 157 0 0 0 0
FOYER CONSTELAÇÕES 150 m2 3 m 0 0 0 0 0
RESTAURANTE TELLUS 191 m2 2 m 0 0 0 0 0
FOYER GALAXIAS 260 m2 4 m 0 0 0 0 180
SALÃO DOS ASTRONOMOS 315 m2 3 m 520 60 60 200 200

Our rooms

  • 379 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 10,815 reviews

Our guest reviews for
Mercure Belo Horizonte Lourdes Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,545 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Denise K. Families - 13/07/2019 AccorHotels certified review
« Belo Horizonte stay »

I have been staying at this hotel for the past 10 years as I visit family in Belo Horizonte. As always, it is my home away from home. From the reservation process (THANK YOU GUSTAVO!!!), to the bell boys (THANK YOU CHRISTIAN, LUIZ, TROVAO!!), through the front desk (THANK YOU DONALD!!) IT WAS A PLEASURE.

Anonymous Families - 10/07/2019 AccorHotels certified review

it was beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Letícia, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Karoline N. N. Families - 08/07/2019 AccorHotels certified review
« Stay very happy in Belo Horizonte at the Mercure Lourdes »

The most friendly hotel experience you can find! Great service, super friendly hosts. the best location in Belo Horizonte!

Carlos Business - 08/07/2019 AccorHotels certified review
« Comfy »

Everything was great, and the room cleaning, provided by Eliene was superb

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Carlos, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Anonymous Couples - 26/06/2019 AccorHotels certified review

the beds are not realy good quality

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Eneida, Agradecemos os comentários sobre sua hospedagem conosco. Iremos compartilhar suas impressões com nossas equipes operacionais e analisar cada item apontado, no intuito de promover as melhorias necessárias. Este retorno é muito importante para nós, pois nos oferece a oportunidade de rever os processos internos e trabalhar os pontos de melhoria. Esperamos atendê-la novamente e causar-lhe uma impressão positiva dos nossos serviços, correspondente ao padrão ao qual estamos acostumados a trabalhar. Estamos à disposição para o que for necessário. Atenciosamente, Nicole Costa Coordenadora de Qualidade

Anonymous Business - 25/06/2019 AccorHotels certified review
« Key card didn't work twice. »

Room was nice, good neighborhood, but key card didn't work twice. I needed to ask twice for help at reception desk. One time I was late to dinner due to this delay trying to solve my problem with my key.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne O., Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Costa Quality Coordinator

Ruth B. N. Business - 19/06/2019 AccorHotels certified review
« Problems with Internet »

The hotel is good, but with very poor internet service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicole Costa Quality Coordinator

Anonymous Business - 15/06/2019 AccorHotels certified review

Staff extremamente simpático!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Debora, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Chris Business - 11/06/2019 AccorHotels certified review
« good »

everything well organized. one less positive experience: At night the personal at the reception only spoke Portuguese and no English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christiaan L., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Costa Quality Coordinator

Anonymous Business - 10/06/2019 AccorHotels certified review
« It was a great stay »

I had no problems at all and the stay was enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Ney Augusto, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Juan C. G. H. Business - 04/06/2019 AccorHotels certified review
« Great »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Juan, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Kadja B. Families - 29/05/2019 AccorHotels certified review
« As expected »

It was a short and good experience. Common areas very cozy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kadja, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Costa Quality Coordinator

Sabrina G. Business - 28/05/2019 AccorHotels certified review

The room was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Sabrina, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Anonymous Business - 24/05/2019 AccorHotels certified review
« remarkable as usual ! »

i really like your service and special attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renzo R., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Costa Quality Coordinator

Alexandre P. Business - 22/05/2019 AccorHotels certified review
« Nice »

Everything as good. The points I'd suggest to improve is the customer service as it was very hard to get any help from the front desk when the reception was full. The other point was the music on the restaurant on Monday exclusively. At the breakfast and at lunch, was really a bad experience to eat listening that old fashion depressing musics.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Alexandre, Agradecemos imensamente ter dedicado seu tempo para nos apresentar seus comentários sobre nosso hotel. Compreendemos que somente ouvindo nossos clientes poderemos ter a oportunidade de melhorarmos nossos serviços e atendimento e não mediremos esforços para que isto aconteça. Esperamos que nos dê nova oportunidade para recebê-lo em nosso hotel. Atenciosamente, Nicole Costa Coordenadora de Qualidade

S. Business - 20/05/2019 AccorHotels certified review
« Long line checking in »

Long wait line until my check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicole Costa Quality Coordinator

Jorge B. Families - 15/05/2019 AccorHotels certified review
« Be treated like a king! »

Staying at the Mercure Hotel in Lourdes, a suburb of Belo Horizonte is an experience you'll cherish forever. Belo Horizonte is a lovely hinterland city in central Brazil. Famous of its culinary, fantastic weather and for its trove of Pubs and restaurants. If you are thinking about visiting Brazil, you should consider having a hit in Belo Horizonte and being treated like a king at the Mercure Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Jorge, Agradecemos seus comentários referentes á sua hospedagem no Mercure Belo Horizonte Lourdes. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Para nós seria muito importante que sua impressão sobre nosso hotel fosse compartilhada com os usuários do Trip Advisor através do seguinte link: https://www.tripadvisor.com.br/Hotel_Review-g303374-d299435-Reviews-Hotel_Mercure_Belo_Horizonte_Lourdes-Belo_Horizonte_State_of_Minas_Gerais.html Atenciosamente, Nicole Costa Coordenadora de Qualidade

Humberto R. F. Families - 12/05/2019 AccorHotels certified review
« service as expected »

I traveled with my family and I already knew the Mercure network which presents a standard satisfactory to my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Humberto, Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Nicole Costa Coordenadora de Qualidade

Hernan P. E. M. Business - 30/04/2019 AccorHotels certified review
« Boa »

dentro da espectativa

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Hernan, Agradecemos os comentários sobre sua hospedagem conosco. Iremos compartilhar suas impressões com nossas equipes operacionais e analisar cada item apontado, no intuito de promover as melhorias necessárias. Este retorno é muito importante para nós, pois nos oferece a oportunidade de rever os processos internos e trabalhar os pontos de melhoria. Esperamos atendê-lo novamente e causar-lhe uma impressão positiva dos nossos serviços, correspondente ao padrão ao qual estamos acostumados a trabalhar. Estamos à disposição para o que for necessário. Atenciosamente, Nicole Costa Coordenadora de Qualidade

Dilmar A. R. J. Business - 28/04/2019 AccorHotels certified review
« Excelent »

I can’t complain about a single thing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dilmar Ribeiro J., We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Costa Quality Coordinator

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates