Hotel - ibis Rugby East
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Rugby East Hotel

3.5/5 486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf course 9 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

DHL0.1 km / 0.06 mi ETI0.1 km / 0.06 mi MOTHERCARE0.1 km / 0.06 mi PANTHERA UK0.1 km / 0.06 mi STAPLES0.1 km / 0.06 mi THE MALCOM GROUP0.1 km / 0.06 mi WINCANTON0.1 km / 0.06 mi
EDDIE STOBART0.1 km / 0.06 mi INGRAM MICRO0.1 km / 0.06 mi NISSIN UK0.1 km / 0.06 mi ROYAL MAIL0.1 km / 0.06 mi TESCO SUPERSTORE0.1 km / 0.06 mi TIBBETT & BRITTEN0.1 km / 0.06 mi ZF TRADING0.1 km / 0.06 mi

Congress centre

NEC48.28 km / 30 mi NIA54.55 km / 33.9 mi NIA BIRMINGHAM50 km / 31.07 mi

Exhibition centre

NEC BIRMINGHAM50 km / 31.07 mi

Your meetings and events

Looking for conference facilities in Rugby? Take your pick: our six meeting rooms lend themselves to all kinds of occasions, and are fully loaded with free fibre Wi-Fi and cutting-edge technology.

ibis Rugby East Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JOHNSON 22 m2 2.4 m 0 0 8 0 0
WEBB ELLIS 22 m2 2.4 m 0 0 12 0 0
LANSDOWNE 42 m2 2.4 m 35 18 20 15 0
MILLENIUM 42 m2 2.4 m 35 18 20 15 0
MURRAYFIELD 42 m2 2.4 m 35 18 20 15 0
TWICKENHAM 42 m2 2.4 m 35 18 20 15 0
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 111 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,680 reviews

Our guest reviews for
ibis Rugby East

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 486 reviews
Dave Couples - 14/06/2019 AccorHotels certified review
« A welcome break en route »

A welcome break on a long cross country journey, good location for major roads and motorways

Anonymous Solo - 13/06/2019 AccorHotels certified review
« Excellent hotel near M2 »

Very comfortable and quiet. Good size room. Only slight problem was that the room number on the key card was somewhat illegible and I attempted to get into someone else’s room.

Anonymous Business - 13/06/2019 AccorHotels certified review
« Did the job. »

Experience was good. Some problems with the new door system, which was told of straight away and given complimentary drink which was very nice. No issues during the stay and was ok for short stay.

Friends getaway - 13/06/2019 TripAdvisor review
« Comfortable Hotel, good location, excellent staff »

Very comfortable hotel, helpful friendly staff, free parking on site. Quiet location so we slept well. On site bar & restaurant. Room clean and bigger than expected. Convenient location for Draycote water.

Couples - 12/06/2019 TripAdvisor review
« Met all my expectations »

Stayed here twice for one night early in June both times in a newly refurbished room. The hotel is well run, the staff are friendly and obliging and the restaurant is excellent. One small criticism of the refurbished rooms: There is nowhere at the side of the bed to place items which can be reached from the bed, eg mobile phone, glass of water, jewellery, wrist watch etc. A small narrow shelf at either side would suffice.

Kevin J. T. Friends - 10/06/2019 AccorHotels certified review
« Vauxhall Modified UK Stay »

Please See The Following: Rooms Not Organised Properly Rooms Still Left Dirty Staff Was Rude Food Was Served Luke Warm For our first ever experience at Ibis Rugby East Hotel it was far from being satisfying. My car club booked up a good 30-50 rooms as it’s where I recommended for us all and I can regrettably say that we will not be booking this hotel again and rate it at a generous 2 out of 10.

Phillippa Friends - 10/06/2019 AccorHotels certified review
« Lacking in any form of customer service »

The check in was hard work even though I had checked in online & paid for my room, the man kept saying I needed to pay there and then I even showed him my email to say I had paid, eventually after asking for a manager several times he gave me my room key. The was dirty including biscuits under the bed. We booked a table for 7pm for 10 people we preordered the food at 5:30 and were told the meals would be on the table at 7pm but the service was appalling. Even with pre ordering it was still very slow (7:45 we started to get a couple of meals) and wrong (2 sides and 1 main missing at 8:20). Every portion of chips were still frozen in the middle and one person had curly fries that were really over cooked that crispy was an understatement. The really late meal did come for free after a lot of complaining but my meal was cold because I had waited but they didn’t care. The 2 men in the daytime & early evening were unhelpful and rude along with an extra man waiting on tables and there was an extremely rude lady who might of been a manager in the morning at check out. The hotels only saving grace was Peter the chef at breakfast and Mark who booked us in for a continental breakfast (as we couldn’t face another cooked meal) who was a night porter I think, they were really polite and helpful. And the only 2 member of staff who were during our stay.

David T. Solo - 10/06/2019 AccorHotels certified review
« Mr David T. »

Long waits for staff as its understaffed standing ages to check in then you wait ages for drinks and waited ages for food which came with chips that were still frozen and i'm not blaming the staff they were working very hard running around just not enough of them

Graham Couples - 10/06/2019 AccorHotels certified review
« Ok »

Comfortable room, but not impressed with the bar/lounge/restaurant area. Breakfast was a limited choice, and the are was very noisy. Not an enjoyable experience.

Stephen D. Business - 08/06/2019 AccorHotels certified review
« Good »

Very comfortable

Anne P. Friends - 08/06/2019 AccorHotels certified review
« Good location, comfortable, clean room »

Good, thank you

Mr C. Business - 07/06/2019 AccorHotels certified review

Always a pleasure to stay here great staff And new refurbished rooms

Anonymous Families - 06/06/2019 AccorHotels certified review

Clean room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loveness We very much appreciate your comments regarding your stay at the ibis Rugby East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucia Koptakova IBIS Rugby East

John Couples - 04/06/2019 AccorHotels certified review
« A pleasant overnight stay in an excellent hotel. »

The hotel is currently being refurbished to a high standard but this did not affect the running of the hotel or the comfort of guests. We stayed in a newly refurbished room which was very comfortable. The staff were very welcoming and efficient. The restaurant menu was excellent and much better than has been usual for budget hotels. The same can be said for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Rugby East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy you enjoyed our new refurbished rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucia Koptakova IBIS Rugby East

Mr B. Families - 04/06/2019 AccorHotels certified review
« Value »

Convenient, blue for money . Good service clean and well presented rooms comfortable bed, overall excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Rugby East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucia Koptakova IBIS Rugby East

Mike M. Families - 03/06/2019 AccorHotels certified review
« Ok »

Right location reasonable deal

Mark Business - 03/06/2019 AccorHotels certified review
« IBIS RUGBY EAST »

Room was good recently refurbished & breakfast was OK. The rest of the hotel was looking pretty worn out especially areas like the stairwells where carpet was held in place with gaffer tape and the walls were badly in need of a coat of paint. As I said my floor was recently refurbished so no issues, however other floors were very poor with well worn carpets, plastic sheeting covering carpets etc. I always think that if areas of the hotel that guests see are in this condition what state are the areas that you cant see such as the kitchens?

Deborah R. Solo - 03/06/2019 AccorHotels certified review
« Mrs »

Very clean. Excellent breakfast choice and big spacious room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the ibis Rugby East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucia Koptakova IBIS Rugby East

Martin Families - 29/05/2019 AccorHotels certified review
« not as good as previous »

rooms ok but awful view of large skip outside window of our sons room. restaurant food was not as good as previous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN H., Thank you for taking the time to tell us about your experience at the ibis Rugby East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently going through a refurbishment , so i am afraid we have to have some of these skips outside At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

David P. Solo - 28/05/2019 AccorHotels certified review
« Lovely Stay - Excellent Food »

I was pleasantly surprised just how good this 'budget chain' hotel was. The staff were courteous and excellent and the only dinner that I had during my three-night stay, was excellent. The three breakfasts were fantastic. When attending next year's Crick Boat Show I intend to stay here again. rather than a competitor slightly nearer the event.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID P., We very much appreciate your comments regarding your stay at the ibis Rugby East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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