Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

4.0/5 5,187 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

MARINA BAY SANDS7 km / 4.35 mi SINGAPORE EXPO6 km / 3.73 mi

Exhibition centre

SICEC9 km / 5.59 mi SINGAPORE EXPO8 km / 4.97 mi SUNTEC CITY5 km / 3.11 mi

Your meetings and events

Grand Mercure Singapore Roxy is the ideal venue for corporate or personal events and functions. Our expertise, professional staff and dedicated support provides tailor made solutions to create the comfortable, congenial ambience foryour MICE (meetings, incentives, conferences and exhibitions), business or private function. Our up to date and versatile conference facilities include 8 varied sizefunction rooms with soundproof partitions for corporate and private events, including residential/ non-residential seminars, workshops, product launches, cocktails and wedding banquets.

Grand Mercure Singapore Roxy Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EAST COAST BALLROOM 541 m2 3 m 400 0 0 150 350
AMBER 83 m2 3 m 60 27 26 36 60
BROOKE 63 m2 3.4 m 25 12 12 15 20
FRANKEL 63 m2 3.4 m 25 12 12 15 20
KATONG 95 m2 3 m 60 27 26 36 60
MEYER 57 m2 3.4 m 25 12 12 15 20
ROXY 1 106 m2 2 m 60 30 30 25 50
ROXY 2 105 m2 2.4 m 60 24 22 30 40
SIGLAP 105 m2 3 m 100 27 26 42 60
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 20,111 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,187 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David T. Couples - 14/02/2019 AccorHotels certified review
« Very comfortable »

Staff very helpful and rooms had everything we needed

Our hotel has responded to the review
Our hotel has responded to the review

.

Jf Couples - 14/02/2019 AccorHotels certified review
« Great »

Love the buffet spread and the gym

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your kind comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager & the Roxy Team P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

Chea K. Families - 13/02/2019 AccorHotels certified review
« experience at Roxy »

As always we are pleased with the pleasant ambient; friendly service and convenience provided by the shuttles

Our hotel has responded to the review
Our hotel has responded to the review

.

Mae W. Families - 13/02/2019 AccorHotels certified review
« Can be better »

I've requested for an extra bed when I did the booking, unfortunately, I have to call the housekeeper several times before getting it. As for the toilet, the sit cover was spoiled and the housekeeper just ignored it.

Our hotel has responded to the review
Our hotel has responded to the review

.

Allen S. Business - 13/02/2019 AccorHotels certified review
« disappointing as a frequent guest »

I had asked last year not to be put near the pool because of noise and was put in a 14th floor room on the ocean side with construction work all night and to midnight a faulty or old aircon system outside my door. after a long flight from Europe I could not sleep sufficiently. also I only had the Do Not Disturb notice on my door for 2 one hour periods on Sunday but I had to ask reception twice (6pm and 7.30pm to have my room prepared so I could sleep at 8.30pm). William was helpful and very direct with housekeeping.

Our hotel has responded to the review
Our hotel has responded to the review

.

Dale M. Business - 13/02/2019 AccorHotels certified review
« welcoming »

comfortable and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

.

Suyeon C. Families - 13/02/2019 AccorHotels certified review
« It was good to stay »

All the staffs were really kind and food was okay. The bedding was a bit damp but gernerally the stay was good. I will recommend this hotel to other people.

Our hotel has responded to the review
Our hotel has responded to the review

.

GrandTour13408478297 Couples - 13/02/2019 TripAdvisor review
« Holidays »

The staff at the reception are very friendly and helpful. Room is clean and large compare to other hotels. We got a ocean view room in the higer floor, this make our stay even perfect. Locations is good, bus stop and shoping centre is just in front of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GrandTour13408478297, thank you so much for taking the time to post this fabulous "5-star review" of your stay at the Grand Mercure Singapore Roxy. It is wonderful to know that you had such a good holiday, enjoying the facilities and friendly service provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for recommending our hotel to fellow travelers! We hope to see you again soon and we look forward to making your next visit as pleasant as the recent one. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

Guest F. S. A. Couples - 12/02/2019 AccorHotels certified review
« Great location for food (next door), OK shopping (front), great rooms and great Singapore rates! »

Like the clean room and bathroom at a reasonable rate especially for Singapore. Also like the free transfer from the airport. Shopping was OK out front (used to be better with great local food court), but the food next door will do for quests wanting to sample local cuisine in air-conditioned comfort, through inter-connected building next door. Swimming pool area good place to wind-down, especially with the free drinks! Also, booking on Accor website ensure that bookings can be cancelled within 24 hours of arrival.

Our hotel has responded to the review
Our hotel has responded to the review

.

Mus Families - 12/02/2019 AccorHotels certified review
« Ms »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

.

Rodney Couples - 11/02/2019 AccorHotels certified review
« Lovely hotel »

Best time I've had by far .lovely pool area. Nice bar good room brilliant breakfast

Our hotel has responded to the review
Our hotel has responded to the review

.

Go Solo - 11/02/2019 AccorHotels certified review
« The executive lounge is a joke. »

This hotel looks good on the outside but the rooms needs some upgrading. Just looking at the toilet, it must be built 20 years ago at least.

Our hotel has responded to the review
Our hotel has responded to the review

.

Elsa C. M. B. Business - 11/02/2019 AccorHotels certified review
« Comfortable and warm staff »

A positive experience from the moment I was greeted until I left. The staff is outstanding, polite and helpful. The room spacious, comfortable and nice.

Our hotel has responded to the review
Our hotel has responded to the review

.

Dorde P. Business - 11/02/2019 AccorHotels certified review
« comfortable bussiness trip »

The staff were very accommodating (reception desk and concierge Marimuthu) and the stay was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

.

Rachelle D. G. Business - 11/02/2019 AccorHotels certified review
« My stay at Grand Mercure Roxy Hotel was amazing! »

I really enjoyed my stay because of the excellent staff, good food, and most especially the relaxing room.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Couples - 10/02/2019 AccorHotels certified review
« Quiet weekend »

Quiet and cosy

Our hotel has responded to the review
Our hotel has responded to the review

.

Ashley Families - 10/02/2019 AccorHotels certified review
« It was good. »

I found everything to be satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

.

Jose R. L. Business - 10/02/2019 AccorHotels certified review
« Its a hotel I'd like to come back to »

Its a nice comfortable hotel with warm and friendly staff and a decent location. Overall experience was good. Only 2 things I did not particulary like however. The first, the hotel free shuttle service changed from every 30 mins to every hour. Upon arrival, I missed the shuttle by 2 minutes and had to wait another 58 minutes for the next. Taxi cue was very long that day, so I decided to just wait for the next shuttle. The second was the in room massage service being offered. Its offered as a service by the hotel, which is great, but its not at the convenience of the guest but rather on the availability of the therapist. Everything else went well.

Our hotel has responded to the review
Our hotel has responded to the review

.

Kenneth W. Families - 09/02/2019 AccorHotels certified review
« Good location, spacious room, reasonable pricing »

We were family of 4, having 2 connecting rooms. Rooms are clean and spacious, shopping centre just right opposite our hotel. The only thing that is quite disturbing is the construction of MRT along the main road, which I think is still ok for us.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Business - 09/02/2019 AccorHotels certified review

Excellent experience; all staff were incredibly helpful.

Our hotel has responded to the review
Our hotel has responded to the review

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