Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

4.0/5 5,080 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

MARINA BAY SANDS7 km / 4.35 mi SINGAPORE EXPO6 km / 3.73 mi

Exhibition centre

SICEC9 km / 5.59 mi SINGAPORE EXPO8 km / 4.97 mi SUNTEC CITY5 km / 3.11 mi

Your meetings and events

Grand Mercure Singapore Roxy is the ideal venue for corporate or personal events and functions. Our expertise, professional staff and dedicated support provides tailor made solutions to create the comfortable, congenial ambience foryour MICE (meetings, incentives, conferences and exhibitions), business or private function. Our up to date and versatile conference facilities include 8 varied sizefunction rooms with soundproof partitions for corporate and private events, including residential/ non-residential seminars, workshops, product launches, cocktails and wedding banquets.

Grand Mercure Singapore Roxy Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EAST COAST BALLROOM 541 m2 3 m 400 0 0 150 350
AMBER 83 m2 3 m 60 27 26 36 60
BROOKE 63 m2 3.4 m 25 12 12 15 20
FRANKEL 63 m2 3.4 m 25 12 12 15 20
KATONG 95 m2 3 m 60 27 26 36 60
MEYER 57 m2 3.4 m 25 12 12 15 20
ROXY 1 106 m2 2 m 60 30 30 25 50
ROXY 2 105 m2 2.4 m 60 24 22 30 40
SIGLAP 105 m2 3 m 100 27 26 42 60
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 18,804 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,080 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 14/10/2018 TripAdvisor review
« Great hotel with very friendly and accommodating staff »

We made a short strip as a layover in Singapore in October 2018, because we want our daughter to meet up with her great grandmother flying in from Vietnam to visit me made a couple of bookings with separate requirement. The staff was very friendly and accommodating to our every request. The hotel located about 15 by car to Changi airport and provided free shuttle service every hour to/from Changi. The hotel located near to a couple of shopping centres where you can get Singaporean’s hawker food at a very affordable price. The buffet breakfast provided by the hotel was ok, catering for both western and Asian fares. Overall, I really like this hotel. The staff there was what really made our stay enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TanLong T, thank you very much for taking the time to share this fantastic "5-star review" of your stay at the Grand Mercure Roxy, here in the historic and vibrant Katong district on Singapore's beautiful East Coast. It is great to know that you and your family had such a good time, enjoying the handy location of our hotel as well as the facilities and friendly service provided! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for recommending our hotel to fellow travelers! We hope to eb able to welcome you back in the near future and we look forward to making your next visit as pleasant as the recent one. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

Martin Couples - 12/10/2018 AccorHotels certified review
« Stop over from Bali to Frankfurt in Singapore »

We enjoyed our stay in the Roxy Hotel as starting point for exploring the city. Public transportation is well organized and directly accessible in front of the Hotel. The Hotel offers many amenities like a well equipped gym and a nice Pool. We enjoyed the generous membership benefits starting from the welcome Drink up to the complimentary breskfast with access to the executive Lounge. The Service was perfect. Thank you very much for making our stay as pleasant as it was.

Our hotel has responded to the review
Our hotel has responded to the review

.

Glenda Couples - 12/10/2018 AccorHotels certified review
« A great stay »

Terrific location on East Coast. Nice to walk along the water. Access to shopping centre across the road. Free shuttle to airport. Great service at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

.

Edwin Y. Families - 12/10/2018 AccorHotels certified review

Friendly and convenience.

Our hotel has responded to the review
Our hotel has responded to the review

.

R H. Couples - 11/10/2018 AccorHotels certified review
« great location, friendly helpful staff, and shuttle to airport. Thanks »

great thanks

Our hotel has responded to the review
Our hotel has responded to the review

.

Dieter Business - 11/10/2018 AccorHotels certified review
« Pleasant, but some improvement needed »

I had a pleasant experience. The room was nice. The only complaint I have is the loud noise of the fan in the bathroom. I turned off the aircon completely, to have a quiet room. However it was impossible to stop the high noise fan in the bathroom. That was annoying. Other than that, a pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

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Chen C. F. Business - 11/10/2018 AccorHotels certified review
« SATISFY »

WONDERFUL AND CONSISTENT

Our hotel has responded to the review
Our hotel has responded to the review

.

S P. Couples - 11/10/2018 AccorHotels certified review
« Very enjoyable stay in a well run and comfortable hotel. »

We had a great time, the room was spacious, clean, modern and comfortable. The staff were all really helpful - particularly the café manager, the receptionists and concierges. We made good use of the ground floor café and thought it was perfect in size, very clean with a good selection of food and drinks and lovely staff. We didn't use the pool but enjoyed sitting next to it.

Our hotel has responded to the review
Our hotel has responded to the review

.

Yvonne D. Business - 11/10/2018 AccorHotels certified review
« Good »

Enjoyed the size of the junior suite but during my 4 days there, i only had hot water in the shower for ONE day. The rest of the time the water was luke warm making showering quite unpleasant. But overall, it was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

.

James G. Couples - 11/10/2018 AccorHotels certified review
« Enjoy our stay here »

Staffs are friendly and helpful Room including toilet are clean

Our hotel has responded to the review
Our hotel has responded to the review

.

Norman R. Couples - 11/10/2018 AccorHotels certified review
« All very good. »

All good.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Business - 11/10/2018 AccorHotels certified review
« Good »

The room is nice & spacious, but no prayer room is available for muslim. It gives difficulties during the training session at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

.

Couples - 11/10/2018 TripAdvisor review
« Great hotel stay in Singapore »

This was our sixth stay here.The location in Katong is superb.So handy to public transport (MRT station opposite also opening next year) and easy walking distance to shopping centres and a huge number of food outlets.Checked in online for our superior room.On arrival, Blaire, a trainee at reception was very courteous and efficient.On enquiring about nor receiving the 10-20 % discount promotion for LeClub Accor members, she consulted her manager Mr.Iskander.We were pleased to be upgraded to Executive with welcome drinks and were personally escorted to our room # 1602.We had a delightful stay and wish to express many thanks to all the staff,especially Mr. Iskander for his friendly and professional demeanour Highly recommend this hotel and will book again next year for a pre cruise stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald S, thank you so much for sharing this wonderful '5star review' of your return stay at the Grand Mercure Singapore Roxy. It is great to know that you once again had such a good time, enjoying the handy location of our hotel, as well as the facilities and friendly service provided! It is always a pleasure to receive positive feedback. I will share your comments with our team - and especially with Blaire and Iskander! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We look forward to welcoming you back next year and we will ensure that your next visit will be as pleasant as the previous ones. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

Amir Business - 10/10/2018 AccorHotels certified review
« A Pleasant Stay »

Very conducive, friendly staff, great breakfast, fascinating amenities.

Our hotel has responded to the review
Our hotel has responded to the review

.

Mrs M. Couples - 10/10/2018 AccorHotels certified review
« Totally efficient from check in to check out. 10/10 »

Arrived earlier than expected, room was ready so we were checked in by a very efficient receptionist who answered all of our questions (even before asking some of them) . Really lovely professional start to our stay. Fabulous hotel, fabulous service couldn t fault anything. Would definitely stop again and will definitely recommend. Well done to you all.

Our hotel has responded to the review
Our hotel has responded to the review

.

Rita Families - 10/10/2018 AccorHotels certified review
« Enjoyable »

Room was clean and my son was very happy with the surprise birthday cake waiting for him in the room. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

.

Brian G. Couples - 10/10/2018 AccorHotels certified review
« Very enjoyable »

Staff were extremely helpful , but the drinks in the poolside bar were far too expensive

Our hotel has responded to the review
Our hotel has responded to the review

.

Steve M. Couples - 10/10/2018 AccorHotels certified review
« Mistaken booking! »

I booked this hotel to be able to use the airport transfer bus but the schedule started too late. Also, as an Accor platinum member I was not offered an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

.

Janine Business - 10/10/2018 AccorHotels certified review
« Okay, but a bit outdated »

I found the hotel to be okay. There wasn't anything particularly bad about it. However, there could be some improvements. 1. I used the gym facilities, which are a bit cramped, so e.g. I like to do floor workouts with free weights (HITT), there wasn't much space to do this, additionally, there were only a few free weights to use for the workout that were really light. The heavier weights were very chunky and not really nice to use at all. 2. Sitting in the reception waiting for a taxi is not very comfortable on the chairs that are there, as they have no back rest. 3. The shower curtain was not really clean and smelled. To be honest, in a shared facility, shower curtains are a no-no in my opinion. 4. I spent quite some time in bed as I got ill during my stay. Firstly, the bed was not really comfortable. Secondly, the fact that there is no smart-TV meant that I couldn't watch apps, like Netflix. Overall, the service was friendly and the stay was not bad. It is in a good location and there are loads of nice places to eat outside of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

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Anonymous Business - 10/10/2018 AccorHotels certified review
« feels like home »

fast check in. fruits given at room. feels like coming back home.

Our hotel has responded to the review
Our hotel has responded to the review

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