Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

4.0/5 5,365 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

MARINA BAY SANDS7 km / 4.35 mi SINGAPORE EXPO6 km / 3.73 mi

Exhibition centre

SICEC9 km / 5.59 mi SINGAPORE EXPO8 km / 4.97 mi SUNTEC CITY5 km / 3.11 mi

Your meetings and events

Grand Mercure Singapore Roxy is the ideal venue for corporate or personal events and functions. Our expertise, professional staff and dedicated support provides tailor made solutions to create the comfortable, congenial ambience foryour MICE (meetings, incentives, conferences and exhibitions), business or private function. Our up to date and versatile conference facilities include 8 varied sizefunction rooms with soundproof partitions for corporate and private events, including residential/ non-residential seminars, workshops, product launches, cocktails and wedding banquets.

Grand Mercure Singapore Roxy Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEYER 57 m2 3 m 25 12 12 15 20
BROOKE 63 m2 3 m 25 12 12 15 20
FRANKEL 63 m2 3 m 25 12 12 15 20
AMBER 83 m2 3 m 60 27 26 36 60
KATONG 95 m2 3 m 60 27 26 36 60
ROXY 2 105 m2 2 m 60 24 22 30 40
SIGLAP 105 m2 3 m 100 27 26 42 60
ROXY 1 106 m2 2 m 60 30 30 25 50
EAST COAST BALLROOM 541 m2 3 m 400 0 0 150 350
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 22,268 reviews

Our guest reviews for
Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,365 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Fommy Families - 09/09/2019 AccorHotels review
« Comfortable and value for money »

The hotel is nice, the room is big and has a bathtub in it so the kids could have a wet play. Although the location is too far from MRT station, the bus station is right in front of the hotel. There are some restaurants and cafes nearby the hotel within a few minutes walk. Overall it was a nice play to stay, we really enjoyed it.

Our hotel has responded to the review
Our hotel has responded to the review

.

Daniel A. Families - 09/09/2019 AccorHotels review
« Great Short Stay »

Received the great level of service and arrangements as usual

Our hotel has responded to the review
Our hotel has responded to the review

.

Nikoichi Business - 09/09/2019 AccorHotels review
« Good location for tansit at Changi »

Ideal location for transit at Changi. Worth for money compared to same class hotels in the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

.

Souksamay S. Solo - 09/09/2019 AccorHotels review
« Good service for Grand Mercure Roxy Hotel »

All services are very hospitality and kindness.

Our hotel has responded to the review
Our hotel has responded to the review

.

Ranae Families - 09/09/2019 AccorHotels review
« A good one-night Staycation »

It was a good and memorable one-stay staycation over our anniversary with a child in toll. The hotel gave us a wonderful treat that we did not expect and the room was spacious. The child loved the space and the view we had over the pool. The pool was child friendly. All the basic were covered that we packed only our clothes.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Solo - 09/09/2019 AccorHotels review
« very clean and quiet experience »

chinese restaurant food was not as good as advertised and it added surcharges to my bill

Our hotel has responded to the review
Our hotel has responded to the review

.

Dee Couples - 09/09/2019 AccorHotels review
« Great location. Fast check in and out! »

The pre-check in allowed for a fuss-free efficient check in. Similarly for check out.

Our hotel has responded to the review
Our hotel has responded to the review

.

Rosita M. Couples - 09/09/2019 AccorHotels review
« Very comfortable hotel with good reception and staff, however the smoking rooms/floors could do with an air freshener. »

Good, room was spacious, view was good, however as mentioned above, even though we requested a smoking room, oils or air fresheners could benefit the stale smoke smell.

Our hotel has responded to the review
Our hotel has responded to the review

.

Couples - 09/09/2019 TripAdvisor review
« Excellent stay in Singapore »

The Grand Mercure Roxy may be located a short distance out of the CBD however it's well worth staying there because of the wonderful attitude of the staff, the excellent facilities which are always clean and ready for use and the nearby location of public transport. We wouldn't even think of staying anywhere else when in Singapore

Our hotel has responded to the review
Our hotel has responded to the review

Dear bernieandyvonne thank you so much for sharing this wonderful "5-star review" of your recent stay at the Grand Mercure Singapore Roxy. It is great to know that you had such a good time, enjoying the handy location of our hotel, as well as the facilities and friendly service provided. It is always a pleasure to receive positive feedback - especially from our loyal, return guests! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for recommending our hotel to fellow travelers! We hope to see you again soon and we look forward to making your next visit as pleasant as the previous ones. In the meantime, please do not hesitate to contact me if I can be of any assistance in the future. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

Maki Families - 08/09/2019 AccorHotels review
« Great place for local shopping »

We always like to spend our last night or two at this hotel on our visits to Singapore. We like to do last minute shopping at Parkway Parade, Fairprice etc. and have a bowl of Katong Laksa or take the bus down to Old Airport Road for the local food. The free shuttle to the airport is always convenient with the heavy luggage after buying stuff down at PP and Fairprice. Although the hotel has aged a bit, I still like to view the Peranakan tiles and porcelain on display in the hallways. I had the pleasure to have a last minute conversation with Joyce in the lobby. Hope to be back soon. Maybe after the new MRT station in front of the hotel is complete!

Our hotel has responded to the review
Our hotel has responded to the review

.

Jamie S. Families - 08/09/2019 AccorHotels review
« Brief but enjoyable »

The pool area is very nice especially when lit up at night.Our room while quite spacious and adequate will no doubt some time in the near future be due to be renovated.My wife liked the bed,but I found it not to be the usual standard of Mercures or Novotels. Overall though I thoroughly enjoyed my stay and would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

.

Sacha Families - 08/09/2019 AccorHotels review
« Convenient and comfortable »

Grand Roxy may not have an Orchard Road address yet provides easy access to East Coast and is just 15 minutes from Changi. While the MRT build has made a mess out the front of the hotel there’s easy access to Parkway Parade and Katong 112 shopping centres. The room and bathroom are starting to show their age but nevertheless they were roomy and clean. There’s restaurants and cafes and a decent pool. A good value option

Our hotel has responded to the review
Our hotel has responded to the review

.

Sarah Business - 08/09/2019 AccorHotels review
« Adequate for a one night stay »

Efficient check-in. Room was ok (just ok, nothing special). Had hoped to get the bus to the airport in the morning but it did not go to terminal 4 so useless to me (it was one reason I chose this hotel so disappointed). Other than that I slept and left.

Our hotel has responded to the review
Our hotel has responded to the review

.

Beverley Couples - 08/09/2019 AccorHotels review
« Short stay in Singapore »

Very comfortable room. Hotel is close to busses and local shops

Our hotel has responded to the review
Our hotel has responded to the review

.

John D. Families - 08/09/2019 AccorHotels review
« Could have been better »

Checking in could have been smoother as reservation/booking has been made. Would prefer if there were bidet in the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Families - 08/09/2019 AccorHotels review
« Lift access from Carpark to lobby »

Everything is good except inconvenience not having the lift from car park to lobby. Have to walk up the stairs

Our hotel has responded to the review
Our hotel has responded to the review

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Raymond L. C. Business - 08/09/2019 AccorHotels review
« Good »

Very accommodating staff, good food

Our hotel has responded to the review
Our hotel has responded to the review

.

Douglas S. Couples - 08/09/2019 AccorHotels review

Excellent service from staff in all areas. Good food options. Comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

.

Couples - 08/09/2019 TripAdvisor review
« My 1st Choice Hotel »

My wife and I have stayed in this hotel countless number of times. When I was recuperating after surgery, I stayed in this hotel for an extended period and the staff has been exceptionally polite, thoughtful and helpful. The rooms are big and clean and there is really nothing I can complain about this hotel except for some minor occasional slip ups. I have just returned to stay in this hotel this month and will continue to do so. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seniortraveller5, thank you so much for taking the time to post this wonderful "5-star review" of your recent return-stay at the Grand Mercure Singapore Roxy and for recommending our hotel to fellow travelers! It is nice to know that you, once again, had such an enjoyable time, appreciating the facilities and friendly service provided. It is always a pleasure to receive positive feedback - especially from our very loyal, return guests! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We hope to see you both again soon and we look forward to making your next visit as pleasant as the previous ones. In the meantime, please do not hesitate to contact me if I can be of any assistance. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

Peter E. Couples - 07/09/2019 AccorHotels review
« Staff interaction very high standard, room less so due to being relegated to end of hallway, which gave us a feeling of being an Accor Plus booking, we were less important than other guests. »

Overall very good except for the view over the rusted tin roof/s

Our hotel has responded to the review
Our hotel has responded to the review

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