Hotel - Mercure São Paulo Bela Vista Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Bela Vista Hotel

4.0/5 754 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Laundromat
    • Shoe shine machine

Leisure and activities

  • Indoor unheated pool
  • Fitness centre
  • Dry and Wet Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

IBM3 km / 1.86 mi
TELEFONICA1 km / 0.62 mi

Congress centre

ANHEMBI CONVENTION5 km / 3.11 mi EXPO CENTER NORTE5 km / 3.11 mi IMIGRANTES18 km / 11.19 mi

Your meetings and events

The hotel has 5 events rooms with a capacity for up to 150 people. We offer sound and projection equipment, TV, video, DVD player, notebook, projector screen, as well as a specialized team that will guarantee the success of your event.

Mercure São Paulo Bela Vista Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MORUMBI PARK 22 m2 3 m 20 12 16 10 0
TRIANON PARK 64 m2 3 m 80 22 28 40 0
VILLA LOBOS PARK 65 m2 3 m 80 30 36 36 0
MAESTRO CARDIM 78 m2 4 m 80 24 28 30 0
IBIRAPUERA PARK 105 m2 3 m 150 30 36 50 0
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Airconditioned meeting room
    • Slide projector
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 105 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Telephone in bathroom
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • RJ 11 outlet
    • Full kitchen
    • Microwave in room
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,733 reviews

Our guest reviews for
Mercure São Paulo Bela Vista Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 754 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Laura Business - 29/07/2019 AccorHotels review
« Pleasant »

I loved the view and breakfast but the WiFi connection in my room didn’t worked and this made me feel unsatisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Linda A. H. Friends - 22/07/2019 AccorHotels review
« It was a very pleasant experience. »

The managers were always available when I needed them, even for little things like assistance with the elevator. They were always pleasant and always available for questions. The staff in the dining room were likewise pleasant and helpful. And the good was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We shared your comments with all team, your satisfaction is our best reward! Sincerely, Juliana Souza Manager Assistant

Robert M. Friends - 21/07/2019 AccorHotels review

It was pleasant and accommodating and what stood out the most was your front desk staff. The room i would rate aboiut a 7. The door hedges on the bathroom door was loose so we had to lift it up the close it. The shower leaked throughout the night so we had to keep the bathroom door cklosed. But again your front desk staff moved my ing from a 7 to a 8. 5 on a 1 to 10 scales.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Dulce M. Families - 19/07/2019 AccorHotels review
« Great food, beautiful lobby, friendly staff »

Overall, it was good. The only complaints is that they charged me for something I didnt have from the mini fridge. Also, they didn’t have plugs to charge things. This was a little inconvenient since we had a lot of things to charge. The iron board we were given was broken. And our bathroom had a very foul smell to it. The staff accomadated us the best they could, which we greatly appreciated!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dulce Ariana M. Good afternoon Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your comments helped us to improve our services even more. Sincerely, Juliana Souza Manager Assistant

Gilbraz S Couples - 18/07/2019 TripAdvisor review
« A modern hotel on the verge of total excellence »

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Juliana Souza/Manager Assistant

Fernando Families - 10/07/2019 AccorHotels review
« Excelente »

TOP!

Our hotel has responded to the review
Our hotel has responded to the review

Kanbara Volte mais vezes, será sempre um prazer recebê-lo!! Juliana Souza Subgerente (1…

Ana F. Solo - 02/07/2019 AccorHotels review
« Perfect! »

Perfect! I wish I could stay a few more days... I will stay there again on my next visit to Sao Paulo, definitely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Fabio A. Business - 02/07/2019 AccorHotels review
« Satisfied »

Our stay was very good. Friendly service, excellent room service, polite and attentive staff. I have no complaints, I was treated very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Daniella Business - 14/06/2019 AccorHotels review
« Mercure »

it was very nice, as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniella Goos Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Lorena Friends - 11/06/2019 AccorHotels review
« Comfortable and joyful »

The hotel is well located, beautiful, clean, cozy, and the breakfast selection is delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLorena Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Pablo C. Business - 09/06/2019 AccorHotels review
« Pablo C. Mercure Maestro Cardim SP Brasil »

Location good fir wirking at BP WiFi Terrible TERRIBLE Bathroom mediocre Room Mediocre A/C good Restaurant Acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pablo Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Edivaldo Business - 20/05/2019 AccorHotels review
« Great Experience »

It was great but I have spent a long time to do the check in as there was only one person in the entrance and several problem with some customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edivaldo Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Flabia C. Solo - 25/04/2019 AccorHotels review
« Very good »

Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flabia Regma C. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Anonymous Business - 02/04/2019 AccorHotels review
« Great! »

Great as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno Z. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Kelly Friends - 25/03/2019 AccorHotels review
« Fantastic! »

Great and friendly service. Accommodating in terms of the language barriers (I'm English speaking and staff tried to help as far as possible). Great food, and overall great service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly Kim J. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Farid Business - 23/03/2019 AccorHotels review

Friendly, helpful team, poor facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farid J. Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Thiago B. Business - 18/03/2019 AccorHotels review
« Missing some basic stuff it’s hard to believe »

When I first arrived I noticed the TV wasn’t working. Has to call a handyman to disassemble the whole shelf just to plug it back through the power outlet (which in inaccessible without disassembling the shelf). Then one of the reading lights wasn’t working. The a/c takes a loooong time to start cooling the room. But the most unbelievable thing is yet to come: there is no cover from the rain when you arrive by car. You must get wet to get out of the car and go into the hotel. Since you committed this blunder when building the hotel I expect you at least to have someone with a big umbrella standing by for incoming guests to scout preventing them from getting wet. But no. I had to get wet every raining day. To get in and get out the car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thiago de Castro B. Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Anonymous Solo - 03/03/2019 AccorHotels review
« mr »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Fernando Solo - 24/02/2019 AccorHotels review
« Satisfactoria »

Muy agradable

Our hotel has responded to the review
Our hotel has responded to the review

Señor Fernando Buenas tardes Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Juliana Souza Subgerente

Luiz G. Business - 20/02/2019 AccorHotels review
« Simple and Perfect »

Very comfortable room with a pleasant ambiance and a good night sleep before a long work day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

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