Hotel - Novotel Berlin Am Tiergarten
Novotel Hotel Novotel Hotel

Novotel Berlin Am Tiergarten Hotel

4.5/5 2,187 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

BUNDESAERZTEKAMMER0.1 km / 0.06 mi DAIMLER CHRYSLER0.5 km / 0.31 mi SIEMENS2 km / 1.24 mi
DAIMLER0.5 km / 0.31 mi ERNST-REUTER-HAUS0.2 km / 0.12 mi

Congress centre

ICC CENTER6 km / 3.73 mi

Exhibition centre

MESSE BERLIN6 km / 3.73 mi

Your meetings and events

Meeting@Novotel: With a wealth of experience in organizing meetings and conferences, Novotel is the first choice for any business appointment. Our experts will help make your event a complete success!From professional planning to ensuring things run smoothly on-site, we will help you to realize your ideas and meet requirements.

Novotel Berlin Am Tiergarten Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MAX VIEW - ROOF TERRACE 220 m2 0 m 0 0 0 0 0
CONFERENCE FOYER 278 m2 4 m 0 0 0 0 0
ARKADIA 20 m2 3.4 m 10 0 8 0 0
ARKADIA - URANIA 39 m2 3 m 30 16 16 16 0
BERLIN 21 m2 3 m 10 0 8 0 0
BERLIN - CERES 68 m2 3 m 40 24 26 30 0
BERLIN-URBINO 41 m2 3 m 30 16 16 0 0
CERES 27 m2 3 m 20 10 10 0 0
KURLAND 1 110 m2 3 m 100 34 35 60 60
KURLAND 1-2 223 m2 3 m 200 68 75 120 120
KURLAND 1-3 361 m2 3 m 350 100 120 220 200
KURLAND 2 113 m2 3 m 100 34 40 60 60
KURLAND 2-3 251 m2 3 m 220 72 85 130 140
KURLAND 3 138 m2 3 m 120 38 45 70 80
NEUOSIER 53 m2 2 m 25 15 15 20 0
NEUZIERAT 53 m2 2 m 25 15 15 20 0
ROCAILLE 48 m2 2 m 25 16 16 16 0
URANIA 19 m2 3 m 10 0 8 0 0
URBINO 20 m2 3 m 10 0 8 0 0
    • Flipchart
    • Soundproof
    • Syndicated room
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Accommodation
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 274 rooms
  • 189 non-smoking rooms
  • 27 rooms for people with reduced mobility
  • 101 family rooms
  • 32 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 6,464 reviews

Our guest reviews for Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,187 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Epp Families - 08/02/2019 AccorHotels certified review
« Nice stay, good quality »

Noisy surroundings because of nearby train station, but it was nice and calm inside. We liked location - one day we walked to the city centre and back through the park, another day took the train. Both worked well. Hotel's gym had very good equippment, I was sorry that I got a little cold before our trip and couldn't use it more intensive. Saunas helped to relax. And breakfast was good with a lot of choises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Epp J., thank you very much for your great feedback. We are very happy that you had a good stay with us. Thank you also for your notes we will share this with our team. We hope to welcome you back soon in our house. Warm regards, Bianca Durmaz Guest Relations

Rabe Y. Business - 03/02/2019 AccorHotels certified review
« Excellent, clean and very helpfull staff »

I have received excellent in room services and staff always ready to help!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rabe Y., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our house. Best wishes, Bianca Durmaz Guest Relations

Sonia Families - 03/02/2019 AccorHotels certified review
« Comfortable and quiet »

The room was large clean and comfortable for 3 adults. Bathroom very good with separate bath and shower. Staff friendly and spoke very good English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Sonia P., thank ýou very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our house. Best Wishes, Bianca Durmaz Guest Relations

M.bakker Business - 30/01/2019 AccorHotels certified review
« Could hardly be better »

Fast check-in, fast check out. No need to pay deposit which I always find bothersome. Room was very clean, so was the general area. Breakfast buffet had many choices for everyones need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Martijn B., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back soon in our house. Best wishes, Bianca Durmaz Guest Relations

Anonymous Business - 28/01/2019 AccorHotels certified review
« Uncomfortable from beginning to end »

I have stayed in this hotel before and I did not enjoy my experience this time around, unfortunately. I was placed in a room that should be on hold for a disabled person who would be staying at the hotel. The bathroom was that of one you would find in a retirement home or hospital. The shower simply had a massive curtain that cornered off one quarter of the whole bathroom. With no seal, water was free to flood not only the bathroom but also the entry way near the door. Because of another conference that the hotel was hosting that week, I was unable to switch rooms and was stuck in my room five (5) nights. The other unpleasantry I found was early the last morning of my stay, the fire alarm went off and everyone was required to exit the building and stand in the snow while enduring frigid temperatures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthew G., thank you for your feedback. We are very sorry that you left our house with such an impression. We can understand that the roomsituation felt not very comfortable for you but we are obliged by the german law to offer 10 percent of our rooms as handicaped rooms. And in a situation of a fully booked hotel we have to offer those rooms as well. We are very thankfully that we can make travel possible for handicaped persons. We hope that you can undertsand this situation. We would like to apologize that your sleep was interrupted from the security alarm.But safety goes first we hope for your understanding. Sincerely, Bianca Durmaz Guest Relations

G. Y. H. Business - 26/01/2019 AccorHotels certified review
« Decent business hotel at a good location. »

Every aspect is up to expectation, except that my pajamas (in terms of a t-shirt and a pair of shorts) were missing on the last night. I rang the reception but was told that while it might be mistakenly taken by the chambermaid for laundry I'll have to check again the next day. Staff showed zero concern about customer's well being - and so I have no shirts or shorts to sleep on for that night. The items weren't found the next day either but I typically used my old clothes for travel so am not really concern about it by then. Additionally, the evacuation alarm sounded and I left the room to the "assembly" area early yesterday but there wasn't any hotel staff managing the "assembly" area and there wasn't any announcement to inform the people at the "assembly" that the situation is under controlled and we can head back to the room either... we just "blindly" followed suit when we saw people heading back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yong H. G., thank you very much for your feedback. We deeply regret that you left our house with such an impression. We understand your annoyance about your missing pyjama and i would like to apologize for our mistake. We would be very happy if we can pay for a new pyjama, if you wan´t you can buy a new one and send the invoice and your bank details to us that we can refund you the price. We hope you gave us at you next Berlin Travel a second chance to be your host. Warm regards, Bianca Durmaz h3… Guest Relations

Constant S. Business - 26/01/2019 AccorHotels certified review
« Modern hotel, antiquated Wifi service »

The stay was nice. Modern and space room. However the Wifi service was not user friendly: needed to refill the long digit strings several times in the browser, the wifi account was already closed at midnight before checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Constant S., thank you very much for your great feedback. We are very happy that you had a good stay with us. Thank you also for the note to our Wifi, we will share you comment with our team. We hope to welcome you again in our house. Best wishes, Bianca Durmaz Guest Relations

Paul B Friends getaway - 23/01/2019 TripAdvisor review
« An enjoyable experience as ever at this wonderful hotel »

This is the hotel I would rank the highest in my several decades of experience of the Accor chain. Whether I was a basic A-club member, a gold member or a platinum member (this has varied over the year depending of the frequency of my travels), staying at the Novotel Tiergarten has alway been an excellent experience. My last stay there (three nights at the end of December 2018) confirmed the reliability of this hotel to provide consistently excellent service with a human touch. The staff is very helpful and congenial. The location of this hotel is ideal whether you travel by train or by air as it is just across a most convenient S-Bahn station. It is also steps from the gorgeous Tiergarten, a great way to relax far from the city's noise and agitation from spring to autumn. This Novotel is a jewel in the Accor offerings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B, thank you very much for your fantastic feedback and your lovely words. We are very happy that you had a good stay with us and we will share you comments with our team to make them smile and motivated that they continue to give the best. We hope to welcome you back in our house. Warm regards, Bianca Durmaz Guest Relations

Thomas B. Business - 22/01/2019 AccorHotels certified review
« Friendly stuff, friendly environment »

Always positive attitude of the all members of the hotel employees. Every time supportive, never denied and/or transferred any requirements. Perfect check-in / check-out procedure without waiting time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas B., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our House. Best wishes, Bianca Durmaz Guest Relations

Anonymous Business - 22/01/2019 AccorHotels certified review
« Neutral »

Nothing outstanding about my experience. The hotel has clean spacious rooms but services weren’t as good as one would expect at a 4 star hotel. Staff at reseption failed to assesst me find a good restaurant to dine as well as recommend a good city tour. The hotel restaurent was very bad experience. Food was horrible and service was as bad. However, rooms were v clean and tidy. Housekeeping did a very well job serving rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sultana B., thank you for taking the time to tell us about your experience at the Novotel Berlin Am Tiergarten. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Durmaz Guest Relations

Marek Business - 16/01/2019 AccorHotels certified review
« Good location, friendly staff, spacious room »

I have very positive memories of the stay in Novotel Berlin am Tiergarten. The check in process went smoothly, I was positively surprised with the welcome fruits and sweets in my room. The room itself was very spacious and nicely decorated (Berliner Zoo by Nadine). The breakfast was very tasty, staff in the restaurant very friendly and helpful. The location of the hotel is relatively convenient - right to the S-Bahn station. KuDamm area with plenty of shops and restaurants/bars is only one station away or 15-20 minutes walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marek W., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us. We hope to welcome you back in our house. Best wishes, Bianca Durmaz Guest Relation

Irene P. Families - 10/01/2019 AccorHotels certified review
« Very good »

Pleasant stay, very nice room and breakfast, friendly and polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Irene P., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Dovile K. Families - 08/01/2019 AccorHotels certified review
« Great hotel, staff really attentive »

It is the second time staying in this hotel as a halfway stopover throughout Europe. The hotel is great, working for Accor perfectly knew the standard. Nice touch a boc of sweets on both arrivals. However it was a slight confusion with a rate I had to pay, also on both stays we were charged a different amounts for parking and a restaurant service was a bit slow but really friendly. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dovile K., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Couples - 07/01/2019 TripAdvisor review
« Pleasant, well located for transport, on the fringe of where ‘it is happening’ »

A solid property, well located for access to public transport, but it is a 10 minute walk to get to the Ku’damm. There are no restaurants or bars that we could find in the vicinity of the hotel. The hotel itself is a typical Novotel property, well run, and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tripper1958, thank you very much for your fantastic feedback. We are very happy that you had a good stay in our house. We hope to be you host at your next Berlin Trip. Best wishes, Bianca Durmaz Guest Relations

M. Families - 06/01/2019 AccorHotels certified review
« Place to rest after a busy day »

Very helpful and friendly staff. Lovely well presented suit, extremely comforty mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew M., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

M K. Families - 02/01/2019 AccorHotels certified review
« great Hotel across from Station Tiergarten - perfect to get everywhere »

We stay for the Christmas-Holidays with our children. There is space for everybody: The adults can relax in the nice Wellness-Area, have an massage, go to the sauna or gym or have a drink at the bar, while the children play in the Lobby-Playground abreast. The cuisine is trendy, simple and good, you got pizza hole day and night. At the bar, you can have some fine drinks, especially when you like Gin, and the wine is also good. - Don't get me wrong - it is no "star kitchen" and first-class hotel, everything is very appropriate if you travel with children. You feel comfortable staying the whole day at the hotel, and if everybody is in the mood you can start your trip from the station "Tiergarten" across the street. From there you can get everywhere, direct to the city-center for a sightseeing tour or to the green uptown districts. If you just want to get a breath of fresh-air promenade through the "Tiergarten"-park or go to the zoo, which is 5 minutes walk. - All in all it was a pleasant stay for the whole family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthias K., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Family - 02/01/2019 TripAdvisor review
« Great hotel for families »

Great location just next to S-Bahn station giving quick access to main attractions. Family rooms and connected rooms available (although we didn't get one due to a busy holiday season). There is even a "play corner" for the kids in the lobby, next to the bar. Very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fearless43823634436, thank you very much for your lovely feedback. We are very happy that you enjoyed your stay in our house. Looking forward to welcome you back in Berlin. Best wishes, Bianca Durmaz Guest Relations

L. S. Families - 31/12/2018 AccorHotels certified review
« Comport and relax »

After 2 weeks of car travel, I chosen the hotel nearby airport. Stay inside hotel was vey satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s. L., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Anonymous Families - 28/12/2018 AccorHotels certified review

Alles gut!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau B. , herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt in unserem Haus hatten und hoffen Sie schon bald wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen und Ihrer Familie einen guten Rutsch und einen guten Start ins neue Jahr. Mit herzlichen Grüßen Bianca Durmaz Guest Relation

S. Families - 18/12/2018 AccorHotels certified review

Alles war gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., herzlichen Dank für Ihre wundervolle Bewertung zu Ihrem Aufenthalt bei uns in Berlin. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an unser Team weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Anja Heppner Front Office Manager

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