Hotel - Novotel London Excel
Novotel Hotel Novotel Hotel

Novotel London Excel Hotel

4.0/5 2,780 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BANK OF AMERICA3 km / 2 mi BARCLAYS3.38 km / 2.1 mi CITIBANK3.38 km / 2.1 mi CLEARSTREAM DEUTSCHE BORSE3.38 km / 2.1 mi FORD MOTOR3.38 km / 2.1 mi MORGAN STANLEY3.38 km / 2.1 mi OGITVY MATHER3.38 km / 2.1 mi REUTERS3.38 km / 2.1 mi UNIVERISTY OF EAST LONDON5.23 km / 3.25 mi
BANK OF NEW YORK3.38 km / 2.1 mi CHEVRON TEXACO3.38 km / 2.1 mi CITIGROUP3.38 km / 2.1 mi CREDIT SUISSE3.38 km / 2.1 mi HSBC3.38 km / 2.1 mi NEWHAM COUNCIL1.61 km / 1 mi RAIL INDUSTRY3.38 km / 2.1 mi SERCO GROUP PLC3.06 km / 1.9 mi

Congress centre

EXCEL EXHIBITION CT0.15 km / 0.09 mi

Exhibition and convention centre

THE CRYSTAL0.5 km / 0.31 mi

Exhibition centre

EXCEL EXHIBITION CT0.15 km / 0.09 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRUNSWICK 20 m2 2 m 10 0 10 0 0
EAST INDIA 20 m2 2 m 10 0 10 0 0
MILLWALL 20 m2 2 m 8 0 10 0 0
ST KATHERINE 20 m2 2 m 8 0 10 0 0
TILBURY 20 m2 2 m 8 0 10 0 0
WEST INDIA 20 m2 2 m 8 0 10 0 0
ROYAL ALBERT 30 m2 3 m 18 0 12 12 0
LONDON 35 m2 2 m 32 14 14 18 14
ROYAL VICTORIA 35 m2 2 m 24 14 12 18 14
SURREY 35 m2 2 m 32 14 14 18 14
KING GEORGE V 48 m2 3 m 40 20 16 22 30
THE BOARDROOM 48 m2 3 m 40 20 18 26 30
LONDON II 70 m2 2 m 80 28 28 46 50
    • Screen
    • Flipchart
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Upper Deck Terrace, fantastic for Drinks Reception (weather permitting)
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Accommodation
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 257 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • 172 family rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • Telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 8,922 reviews

Our guest reviews for
Novotel London Excel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,780 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 15/11/2019 Confirmed reviews AccorHotels
« Great location & very helpful staff! »

We had a group booking, as we participated in a fair at Excel London next door. The location was perfect as we could arrive at the fair in 2 minutes. Also, before the fair started, we brought a lot of branded merchandising with us that we needed to take to the fair ground, the staff were extremely helpful to find a way to transport our several boxes to the exhibition hall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lalita, Greeting from Novotel London Excel. Thank you very much for this amazing comment regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you again in the near future Sincerely, Thibaut Darries Reception Team Member

Michael Solo - 14/11/2019 Confirmed reviews AccorHotels
« Nice treat »

Relaxed, comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Greeting from Novotel London Excel! We are delighted that your stay with us was a pleasant one. Knowing that the team at Novotel London Excel has made your stay comfortable. We hope to have you again in the near future. Best Regards, Thibaut Darries Reception Team Member

Igor Families - 14/11/2019 Confirmed reviews AccorHotels
« Excelent »

The room was clean and nice. Housekeeping fine, A variety of good food was vailable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor, Greeting from Novotel London Excel ! thank you very much for staying with us. A big thanks for the great review of our hotel ! This feedback will be given to our team . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thibaut Darries Reception Team Member

Adel E. Business - 13/11/2019 Confirmed reviews AccorHotels
« Very good »

Good service and well trained staff No doorman and no bellman is very bad for those who come from the Middle East .(never expected)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adel E., Greeting from Novotel London Excel, Thank you very much for taking your time to write a review. We really appreciate your kind comments, i have shared it with all of our teams. We look forward to welcoming you back to World Travel Market next year Sincerely, Thibaut Darries Reception Team Member

Ian Business - 13/11/2019 Confirmed reviews AccorHotels
« All Fine »

Enjoyed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Greeting from Novotel London Excel ! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Many thanks, Thibaut Darries Reception Team Member

Charles Solo - 12/11/2019 Confirmed reviews AccorHotels
« Emergency Stay »

Was staying at an Airbnb near the ExCeL Centre which wasn't working out for me, and had to book into the Novotel. It was maybe a little expensive, but well worth the money. The room was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles T., Greeting from Novotel London Excel, Thank you very much for taking your time to write a review. We are really glad to read this comment, i have shared it with all of our teams. We look forward to welcoming you back in London for a future stay. Sincerely, Thibaut Darries Reception Team Member

Friends getaway - 12/11/2019 TripAdvisor review
« Very elegant hotel near the Royal Victoria Docks »

Very friendly environment, young and so helpful staff, trying to cope with diverse requests in such a short time. Near and so accessible inside parking, beautiful rooms, large and with nice window perspective, over the city or the docks, depending on which side, obviously. Spotless common parts, elevators. Such a nice bar/restaurant facility with over the docks view, cozy atmosphere also. Will come back for my London trips, for sure !

Our hotel has responded to the review
Our hotel has responded to the review

Wow thanks for the awesome review xtax2014, we really appreciate your feedback. We look forward to welcoming you back to Novotel London ExCel in the near future. Many Thanks, Niall McGurn Operations Manager

Dave W. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Pleasant but not perfect »

Friendly staff, and generally clean & tidy and reasonably well equipped but a few points took the shine off what was otherwise a good visit.

Akinrinola Solo - 11/11/2019 Confirmed reviews AccorHotels
« Mr »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akinrinola, Greeting from Novotel London Excel. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thibaut Darries Reception Team Member

Iona Friends - 11/11/2019 Confirmed reviews AccorHotels
« Excellent »

Thanks to helpful friendly Remy at reception and bar manager Isvan the stay at Novotel deserve excellent rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iona, Greeting from Novotel London Excel, Thank you very much for taking your time to write a review. We really appreciate your kind comments. I just informed Remy And Isvan about your feedback and they what to thank you personally. We look forward to welcoming you back In london for a future stay Sincerely, Thibaut Darries Reception Team Member

Pgk Business - 10/11/2019 Confirmed reviews AccorHotels

Chose the hotel for the sauna - was only switched on at 8pm and then didn’t get really hot. Anyway the sauna area us to have been designed by somebody who has no idea: e.g. not one hook to hang your bathrobe/towel Bar had run out of beer on tap :-( Invoice address was wrong at checkout although correct address was provided at online check-in; once again an example for the poor IT management of Accor!

Mrs M. Families - 10/11/2019 Confirmed reviews AccorHotels
« A great stay with lovely staff »

Room was nice and quiet and overall as expected. The staff were brilliant though. Travelling as a single parent with 2 young children the staff were fantastic and couldn't do enough to help look after us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K M., Greeting from Novotel London Excel, thank you very much for this amazing comment ! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibaut Darries Reception Team Member

Andrew Families - 09/11/2019 Confirmed reviews AccorHotels
« Relaxed »

Lovely people, room was nice and clean. Breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you very much for staying with us at Novotel London Excel ! A big thanks for the great review of our hotel ! This feedback will be share with our team . We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thibaut Darries Reception Team Member

Cat Business - 09/11/2019 Confirmed reviews AccorHotels

Lovely rooms and polite helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine M., Greeting from Novotel London Excel. Thank you very much for this great comment. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibaut Darries Reception Team Member

Anonymous Families - 09/11/2019 Confirmed reviews AccorHotels

Great location for what we needed, lovely large rooms friendly staff and great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart G., Greeting from Novotel London Excel ! thank you very much for this review ! It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, we hope to see you again for a future stay in London Many thanks, Thibaut Darries Reception Team Member

Udo P. Business - 09/11/2019 Confirmed reviews AccorHotels
« Great Business Hotel near City Airport and next to the Excel »

My flight got cancelled and I booked this hotel for a night’s stay in London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Udo , Greeting from Novotel London Excel ! Thank you very much for this amazing comment . It is always a pleasure to reed positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thibaut Darries Reception Team Member

Victor Business - 08/11/2019 Confirmed reviews AccorHotels
« A wonderful stay at Novotel London Excel »

I was greeted enthusiastically by the receptionist when doing check-in, and he provided me with detailed answers to all my questions. My room was cleaned on a daily basis and details were taken care of. To sum up, I'm satisfied with this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jun L., We very much appreciate your comments regarding your stay at the Novotel London Excel and I am glad you had a great check in. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels
« Very welcoming and comfortable »

From the outset the staff were very friendly and welcoming. The room was very clean and the complimentary services provided were great. I especially liked the shuttle service which took me to work in the morning as this saved me a lot of time. I will definitely be booking again!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirty P., We very much appreciate your comments regarding your stay at the Novotel London Excel. I'm glad you made use of our shuttle service. You're right it's super helpful for getting into Canary Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Jane Business - 07/11/2019 Confirmed reviews AccorHotels
« Very comfortable stay with helpful and welcoming staff »

Thank you for upgrading my room - the room I was given was lovely and comfortable and had everything I needed for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane R., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Shaun M. Business - 07/11/2019 Confirmed reviews AccorHotels
« No problems »

Everything would as I would have expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun M., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

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