Hotel - Novotel London Excel
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Novotel London Excel Hotel

4.0/5 2,698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby


BANK OF AMERICA3 km / 2 mi BARCLAYS3.38 km / 2.1 mi CITIBANK3.38 km / 2.1 mi CLEARSTREAM DEUTSCHE BORSE3.38 km / 2.1 mi FORD MOTOR3.38 km / 2.1 mi MORGAN STANLEY3.38 km / 2.1 mi OGITVY MATHER3.38 km / 2.1 mi REUTERS3.38 km / 2.1 mi UNIVERISTY OF EAST LONDON5.23 km / 3.25 mi
BANK OF NEW YORK3.38 km / 2.1 mi CHEVRON TEXACO3.38 km / 2.1 mi CITIGROUP3.38 km / 2.1 mi CREDIT SUISSE3.38 km / 2.1 mi HSBC3.38 km / 2.1 mi NEWHAM COUNCIL1.61 km / 1 mi RAIL INDUSTRY3.38 km / 2.1 mi SERCO GROUP PLC3.06 km / 1.9 mi

Congress centre

EXCEL EXHIBITION CT0.15 km / 0.09 mi

Exhibition and convention centre

THE CRYSTAL0.5 km / 0.31 mi

Exhibition centre

EXCEL EXHIBITION CT0.15 km / 0.09 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel London Excel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRUNSWICK 20 m2 2 m 10 0 10 0 0
EAST INDIA 20 m2 2 m 10 0 10 0 0
MILLWALL 20 m2 2 m 8 0 10 0 0
ST KATHERINE 20 m2 2 m 8 0 10 0 0
TILBURY 20 m2 2 m 8 0 10 0 0
WEST INDIA 20 m2 2 m 8 0 10 0 0
ROYAL ALBERT 30 m2 3 m 18 0 12 12 0
LONDON 35 m2 2 m 32 14 14 18 14
ROYAL VICTORIA 35 m2 2 m 24 14 12 18 14
SURREY 35 m2 2 m 32 14 14 18 14
KING GEORGE V 48 m2 3 m 40 20 16 22 30
THE BOARDROOM 48 m2 3 m 40 20 18 26 30
LONDON II 70 m2 2 m 80 28 28 46 50
    • Screen
    • Flipchart
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Upper Deck Terrace, fantastic for Drinks Reception (weather permitting)
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Accommodation
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 257 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 8,302 reviews

Our guest reviews for
Novotel London Excel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,698 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Mrs L. A. Couples - 10/06/2019 AccorHotels certified review
« Mrs Lyn A. »

Excellent stay at this lovely hotel. Good location for the O2 . All staff were very helpful, breakfast was very nice perhaps vegetarian sausages next time, there are a lot of us around.

Anonymous Business - 10/06/2019 AccorHotels certified review
« for business perfect »

Nothing special to declare. Staff is OK

May Families - 10/06/2019 AccorHotels certified review
« I am satisfied »

It was a nice experience. Staff are all good. Satisfied with my stay

Sharon B. Couples - 09/06/2019 AccorHotels certified review
« Great location and hotel »

Check-in and check out very quick, hotel staff very friendly and helpful, treated as an individual.

Anonymous Couples - 09/06/2019 AccorHotels certified review
« Expensive. »

The room was expensive and breakfast not even included. At £16.50 per head it is just a rip off.

Anonymous Business - 09/06/2019 AccorHotels certified review
« Suitable for my needs for business stay »

It was general fine. Staff were good, food was too (we had dinner on Friday night). Room was too hot and air con didn't seem to work and window would only open a but that made it difficult to sleep with the London City flight path outside!

Hayley B. Couples - 08/06/2019 AccorHotels certified review
« Fantastic location. »

Check in was a little lengthy but in the main that was due to the amount of guests and the limited number of staff at the desk Hotel is ideally placed for events at the O2 Hotel is clean and tidy and rooms well furnished. Bit of a niggle that water in the bedrooms wasn’t complimentary £2.50 a bottle. Breakfast was also an issue as a vegetarian and what cooked food was available the temperature of it was an issue as it was barely warm.

Sue L. Families - 08/06/2019 AccorHotels certified review
« Fabulous, highly recommend »

Made very welcome, extremely friendly reception staff, nothing was to much trouble

Karyn Couples - 08/06/2019 AccorHotels certified review
« Very pleasant »

Staff always pleasant and helpful

Charles Couples - 08/06/2019 AccorHotels certified review
« Hotel very nice spoilt by bad house keeping in the room »

Whilst we enjoyed the hotel the room itself let a lot to be desired. On entering our room late afternoon we found the waste bin in the bathroom full and a large towel although folded and hung up appeared to have been used. When returning to the room that night around 11 pm we turned back the bed sheets to find the bottom sheet all crumpled, having been slept on and we had to call for staff to change the sheets. Not what one needs late at night.

Xxx Solo - 08/06/2019 AccorHotels certified review
« Impossibly to rate as I did not stay at the hotel »

Admin blunder has mixed my email with another guest’s stay

Camilla W. Families - 08/06/2019 AccorHotels certified review
« Great stay »

very welcoming staff, room clean, great location - didn't like the shower glass

Anonymous Families - 07/06/2019 AccorHotels certified review

Very statisfying

Jh Business - 07/06/2019 AccorHotels certified review
« A very comfortable stay »

The hotel was comfortable, quite and the room was spacious and well equipped. The staff I interacted with were helpful and very pleasant. I would certainly stay again if attending another conference at the Excel centre.

Anonymous Couples - 07/06/2019 AccorHotels certified review
« Very enjoyable, no complaints. »

Everything was satisfactory and all staff provided excellent service.

Kimberley B. Families - 07/06/2019 AccorHotels certified review
« Can’t wait to stay again! »

The location is perfect for Comic-Con. This Is the fourth time we have stayed at the hotel but the difference this year was that we were able to bring our 5 year old son. What makes this hotel really amazing is it’s staff and how they went out of their way to make our son’s first visit so memorable. From reception, those in the restaurant and the housekeeping team it seemed like nothing was too much trouble. You are never just another room number to them. Novotel - they are all a credit to you! Also, due to a mistake on our part, something from our room got misplaced. Although the error was ours Paul and the staff in reception went out of their way to provide a replacement. Thank you.

Caroline Couples - 06/06/2019 AccorHotels certified review
« Great value for money and location for o2 arena »

Great value for money and location for the o2 arena. Easy getting into central London. Only thing I didn't like was the bathroom layout, doors did not give the level of privacy I like nor did the frosted glass window from the bedroom looking into the bathroom.

J N. Business - 05/06/2019 AccorHotels certified review
« Great service, brilliant staff. »

Any issues were dealt with swiftly - given upgrade on second night as politely requested (and bed was broken/mattress had died!). Always use the chain for work and airport stays. Reliable. Will look for convention use for clients in future.

Lee M. Couples - 05/06/2019 AccorHotels certified review
« Absolutely fantastic »

The staff went above and beyond to make my stay fantastic

Lisa E. Couples - 05/06/2019 AccorHotels certified review
« All round fantastic! »

Warm and friendly welcome at checkin. We were advised we’d been upgraded to a larger room, which was a lovely surprise. The whole building was very clean, modern and spacious. All the staff we experienced were friendly. We didn’t eat at all but used the bar and the drink selection was wide and reasonably priced. Check out was as friendly and warm as check in We’d stay again!

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