Hotel - Grand Mercure Puka Park Resort
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Puka Park Resort

4.0/5 931 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • AUCKLAND
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
    • Portuguese
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes (Nearby)
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing
    • Glass bottom boat
    • Kayaking
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:30 - 21:00
    • Opening hours : Week-end 07:30 - 21:00

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

The Grand Mercure Puka Park offers you two conference rooms to select from. Choose from our large Puka Room which holds up to 100 guests or our smaller Rata Room for more intimate meetings.

Grand Mercure Puka Park Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PUKA ROOM 153 m2 3.5 m 100 50 40 70 100
RATA ONE 47 m2 2.8 m 40 20 20 20 20
RATA TWO 47 m2 2.8 m 40 20 20 0 20
    • Flipchart
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 48 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,100 reviews

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 931 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 17/05/2019 TripAdvisor review
« Great spot, close to home »

We enjoyed three nights stay at Puka Park. We live on the other side of the harbour from Pauanui but we could have been a million miles from home! Lovely setting, great hosts, and loved the Accor Plus benefits. Thanks team for your friendliness and helpfulness! I'm sure we'll be back!

Chrspy Couples - 16/05/2019 AccorHotels certified review
« Rest and relaxation and some fun if you want to »

The chalets are nicely secluded and give you the feeling of being in the bush but all the comforts needed to enjoy your stay. The bed was very comfortable and perfect for lazing around, which we did a lot. Pauanui is so close to many areas to explore but also a very restful place especially during Autumn and WInter.

Couples - 16/05/2019 TripAdvisor review
« Tranquil Weekend Away »

My wife and I had a great time at Puka Park for a long overdue relaxing weekend away. The quiet bush setting, very comfortable rooms, great facilities, cozy lounge and restaurant fireplaces, tasty food and excellent service from the staff (especially Adam) all added to a very memorable trip. We'll definitely be back!

Cas B. Couples - 15/05/2019 AccorHotels certified review
« Fabulous resort »

We enjoyed everything about our stay. The location was perfect to explore the Hot Water beach and neighbouring towns. The hotel had a wonderful resort feeling, the rooms were spacious, clean and had a tropical feel. The staff were friendly and went out of their way to make our stay perfect. Nothing was too much trouble. We had breakfast, lunch and dinner at the restaurant and couldn’t fault the food and service. I had the lamb shank on the first night and it was so good that I was tempted to have it again on the second night.

Debbie Couples - 14/05/2019 AccorHotels certified review
« Great stay »

Excellent service from check in until we checked out. Restaurant staff very friendly and food lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, Many thanks indeed for completing a review. You have highlighted improvements needed for breakfast which we are presently working on. Our new Winter dinner menu goes live this Friday 17 May. Look forward to having your back. With best wishes Andrew General Manager Mobile: 02…

Stephen E. Couples - 14/05/2019 AccorHotels certified review

Grounds and location were fantastic. Unit felt cluttered and small. Kitchen was not functional. Only 1 small frypan and when it was on the stove, another pot did not fit on the other element. Frypan and plates did not fit in the dishwasher. There was no space to leave dirty dishes before washing them. There was no whisk, measuring jug or microwave safe containers. There was no hand towel or drying up towel. There was a tiny balcony, with seating for 2, when the unit accommodates 4. When you open the top right cupboard, it hits the window blind. Raised floor in bathroom was strange, bordering on dangerous. Room is advertised as having 2 bathrooms, yet there is only 1. Room is stated as having a washer and dryer, but there is neither.

David D. Couples - 14/05/2019 AccorHotels certified review
« A lovely break away, enjoying beautiful weather and amazing facilities at Puka Park »

An enjoyable, relaxing break made even better by friendly, helpful staff. We loved the peacefulness and beauty of the location. We really appreciated that when dining in the restaurant cooked food was served piping hot on beautiful warm plates and also really enjoyed being able to order the cooked option at breakfast from the menu. Thank you to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Good afternoon to you. Thank you firstly for completing a review. Music to my ears when you say how friendly the team are. Totally agree the food must be hot! Our new Winter dinner menu goes live this Friday 17 May. New dishes include; Coromandel spicy coconut mussels, Thai beef salad; parmesan crumbed pork schnitzel, beef fillet, Coromandel Seafood Platter: desserts include a creme brulee, and a sticky date pudding; plus the lamb and duck that you have mentioned. Lastly I went to boarding school in GB and my school house was called D.! Please do return. With best wishes Andrew General Manager Mobile: 02…

Anonymous Couples - 12/05/2019 AccorHotels certified review

Our fridge was over heated and not working properly as there was a ice build up. Being good Aussies as we are, we pulled it out unplugged it and defrosted it. No charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Great Aussie! That is so good of you, thank you! Reminds me of the story when I first started to work in hotels I worked for Thistle Hotels which was owned by Scottish and Newcastle (S&N) Breweries. They had a beer in Newcastle that's nickname was called "the dog". Anyhow Fosters tried to take over S&N and the marketing department at S&N had these wonderful bumper stickers saying "Don't give dog to the dingo!" Hope you like that?! Anyhow that's for staying much appreciated. With best wishes Andrew General Manager Mobile: 02…

Lynette Couples - 12/05/2019 AccorHotels certified review

As accor plus members we are entitled to complimentary drink vouchers - usually a lovely note from management, we received neither. our dinner reservation was not made so we had to be rebooked at a later time. there were 2 incredibly drunk dinner guests - 1 unable to walk, no staff assisted and it took another dinner guest to escort her to a chair- that is totaly unacceptable. Our chalet was lovely and our meal was lovely -we have stayed at accor properties all over the world - would we stay here again - NO

Clare Couples - 11/05/2019 AccorHotels certified review
« Rainforest Gem »

Hotel was amazing, villas are extremely well thought out. We dinned in the restaurant and the food was fabulous, our only disappointment was not not being able to stay an extra night! Al the staff were extremely friendly and efficient, would definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, Thank you firstly for completing a review, much appreciated along with your comments. Gosh no room in the Inn. I am sorry. Please do return. Hopefully in Winter. Our new Winter dinner menu goes live this Friday 17 May. New dishes include; Coromandel spicy coconut mussels, Thai beef salad; parmesan crumbed pork schnitzel, beef fillet, Coromandel Seafood Platter: desserts include a creme brulee, and a sticky date pudding; plus the lamb and duck that you have mentioned. Thanks again. With best wishes Andrew General Manager Mobile: 02…

Chris B. Business - 09/05/2019 AccorHotels certified review

Well organised, no hassle, great service, friendly staff, great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you firstly for completing a review, much appreciated. Really pleased that we provided great service, great team members and food. Our new Winter dinner menu goes live this Friday 17 May. New dishes include; Coromandel spicy coconut mussels, Thai beef salad; parmesan crumbed pork schnitzel, beef fillet, Coromandel Seafood Platter: desserts include a creme brulee, and a sticky date pudding; plus the lamb and duck that you have mentioned. Entrees start from $15, Mains from $25, Desserts $14. Please do return. With best wishes Andrew General Manager Mobile: 02…

Alice D. Families - 08/05/2019 AccorHotels certified review
« Comfortable and beautiful environment »

The staff were absolutely wonderful. Very helpful and prompt. And very kind in coping with a very busy little granddaughter.

Steph H. Couples - 08/05/2019 AccorHotels certified review
« Nice »

Nice enough place with it really being in the trees. Lovely meals a fare prices and nice bar, lounge erea. Wasn,t so keen on the endless flies in our room and the cooking smells from the unit next door coming inthrough the door that would turn the two units into one family unit.

Couples - 07/05/2019 TripAdvisor review
« Fantastic property »

We recently stayed one night at Puka Park and was most impressed with the property. The accommodation was excellent as were the standard of the meals served. Without woul thoroughly recommend Puka Park for a relaxing get away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 723Rob, We really appreciate you doing a review. Yes we are ideal for a long or short break. One of our new packages Good for your soul package is wonderful for this. This includes a warm smile, accommodation, bottle of bubbly on arrival, breakfast, late check out (subject to availability) is proving popular. With best wishes Andrew General Manager Mobile: 027 459 8000 Email: gm@pukapark.co.nz

Kiara Couples - 06/05/2019 AccorHotels certified review
« Absolutely loved being in the middle of nature and surrounded by the native bush of New Zealand. The staff were lovely and helpful. »

The chalet was very neat and tidy, absolutely stunning being in a little treehouse.

Oliver Couples - 06/05/2019 AccorHotels certified review
« Great place to stay but very average food. »

great stay, nice room, setting. Let down by rude waiter and very poor food in the restaurant.

John Couples - 06/05/2019 AccorHotels certified review

Relaxing

Renee L. Couples - 06/05/2019 AccorHotels certified review
« Relaxing »

The staff were super friendly and helpful. We visit regularly and have always enjoyed our stay.

Steve W. Couples - 04/05/2019 AccorHotels certified review
« Classy yet understated. »

We were treated like VIPs during our stay. The staff were terrific, the amenities were of a high standard and the overall experience was unforgettable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you or taking the time to do a review. We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. Yes classy, more so coming up with a new pillow menu here and bath sheets coming! Thank you again for sharing your experience, and please do return. With best wishes Andrew General Manager Email: gm… Mobile: 02…

Jo C. Couples - 04/05/2019 AccorHotels certified review
« Great stay »

First time to Pauanui great view from the restaurant deck really enjoyed the dinner menu ate at the hotel both nights

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