Hotel - Mercure Hotel Munich Altstadt
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Altstadt

4.0/5 1,640 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast included in the price

Business services

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Hotel location

Companies and event centres nearby

Congress centre

FORUM DER TECHNIK1.2 km / 0.75 mi

Our rooms

The non-smoking hotel of Mercure in Munich Altstadt offers standard rooms with single or double beds and twin beds. Comfort rooms have double or queen size beds. Enjoy the view from the superior suitethe Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

  • 80 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.5/5 AccorHotels Rating 824 reviews

Our guest reviews for
Mercure Hotel Munich Altstadt

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,640 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 06/11/2019 TripAdvisor review
« Nice location, kind service »

Since our son lives in Munich, we visit the city at least 2 times a year. And every time we return to the Mercure because its nice location (very close to the cultural center and the shops) and the very good service (best breakfast in the city).

Business - 21/10/2019 TripAdvisor review
« Excellent location but fails in room servicing »

Excellent location and fantastic breakfast. Only problem is the replenishment of bathroom necessities such as shower gel. Both shower gel units were empty and never replenished during my stay! Luckily I had a spare shower gel sachet.

Therese S Friends getaway - 16/10/2019 TripAdvisor review
« Perfect location for exploring Munich »

Really enjoyed our 4 night stay at the Mercure. You can get there easily from the airport on the S Bahn. Remember, most US credit cards do not work in the ticket machines, it's a 12 EUR ride, have cash ready. 4 min walk from Marienplatz to hotel. Rooms are an OK size for Europe, a bit dated, but comfortable. Very quiet at night. Free drinks, incl beer, in minibar ;-) Breakfast is absolutely amazing, smoked salmon, fresh bread, müesli, yogurt, a giant machine that produces freshly pressed orange juice. They even packed us a box-breakfast to go when we had to leave before 6:30AM on our last last. Hope to be back.

Couples - 06/10/2019 TripAdvisor review
« Two Day Stopover in Munich »

This hotel was in a great location, everything is in easy walking distance but in a quiet area. 30 minute train ride direct from Airport, 5 minute walk to hotel from station. Staff were very friendly and attentive and were helpful with directions and recommendations. We had the comfort room which was clean and spacious on the top floor. The breakfast was very good with lots of choices, even fresh squeezed orange juice which was a nice touch. Breakfast Staff are very friendly and efficient. There is also a free minibar with water, soft drink and beer and the bowl of apples on the front desk was appreciated. I noticed in one of the other reviews that the people talked about not getting breakfast with an early checkout but I saw a sign in the lift that offered a packed breakfast in the case of an early check out, so best to check that out at reception. I highly recommend this hotel.

Solo travel - 05/10/2019 TripAdvisor review
« Excellent »

Despite the room was small, free mini bar drinks and breakfast sang loud. Breakfast was the best I had for my entire trip this year, many options to choose from and nice food. Staff were very helpful. Location was great with walking distance to the old town and shopping street.

George H Couples - 03/10/2019 TripAdvisor review
« Oktoberfest trip »

Excellent location, close to shopping and restaurants. Rooms are small but clean. Breakfast is excellent with so many choices. Location was a quick taxi ride to the Oktoberfest. walking distance to underground train.

Couples - 02/10/2019 TripAdvisor review
« Great Stay in Munich »

What a great stay in Munich we've just completed. The Mercure Munich Altstadt hotel is in a fantastic location, just a one-block walk from the famous Marianplatz area with its great shopping, restaurants, and history. The hotel is affordable with comfortable and clean rooms, great helpful staff, and a perfect breakfast experience. We'll definitely be back.

Couples - 27/09/2019 TripAdvisor review
« nice hotel, one staff member needs customer service training »

The service at check-in was Horrible. We had requested a room WITHOUT steps on our reservation, but we given a room that required steps (husband has a medical condition and can't lift suitcases up stairs!). We went back to the front desk and asked nicely to be move and the lady said no, didn't even try to find another room. It is an old hotel, on each floor one side has steps, and the other side does not have have steps, so there should have been one room we could have moved to. The check out lady was very pleasant and apologized for the check in lady. The room was tiny but clean. The breakfast buffet was one of the best on our trip. The location is great for walking around old town.

Anonymous Couples - 18/09/2019 Confirmed reviews AccorHotels

There was mold in the bathroom that needs to be addressed. The rooms have a worn feel. The staff is helpful. The bathroom doesn't have wash mittens or wash cloths. We had to purchase some. We left at 5:30 and we were not offered breakfast, although it had been paid for. We have stayed here 5 or 6 times, but may choose another hotel for our next trip.

Couples - 17/09/2019 TripAdvisor review
« Great, quiet location right in the centre. Really convenient for all the city centre sights. Also for shoppinge Altstadt »

The hotel is really very well Iocated for visiting all the city centre sights on foot. It's also close to the S bahn and U bahn for Airport link and travelling further in the city. Very good breakfast too. Surprisingly quiet given the location.

Business - 11/09/2019 TripAdvisor review
« Great Location »

This is the second time that I stayed at this Hotel. Its location cannot be better! It in the central area of Munich from where you can enjoy all the most interesting areas of this magnificent city. They have a very good service with comfortable clean rooms. I usually come to Munich once or two times a year and after trying other good Hotels I decided to stay on this due its extraordinary location.

Ash R. Couples - 01/09/2019 Confirmed reviews AccorHotels
« Very enjoyable stay with comfortable facilities, very good location and excellent breakfast. »

Please see comments above

sacrage Couples - 24/08/2019 TripAdvisor review
« Quick Getaway in Munich »

Hotel location is extremely good and within walking distance to the main attractions in Munich. Drawbacks of the hotel is that it does not have a parking on premise and that the rooms are not soundproof as you can hear the noise from the street, especially now that there are road works happening along that street. Hotel is very clean and staff are friendly. Good enough for a 3 stars hotel.

Couples - 22/08/2019 TripAdvisor review
« Munich - Short stay »

The Mercure was in a great location for our short 3 night stay. It was close to Marienplatz, shopping and great cafes/restaurants. The hotel staff were very friendly and helpful. The breakfast (included in our rate) was one of the best we have experienced.

Family - 18/08/2019 TripAdvisor review
« Munich 2019 »

This was a return visit, Was able to reserve the best room in the hotel, great breakfast with fantastic selection and lovely dinning room, super location, attentive staff, would recommend to anyone wanting a superior travel experience.

Couples - 15/08/2019 TripAdvisor review
« Conveniently situated and pleasant hotel »

This hotel is conveniently situated in the Old Town, but in a quiet street so that there is little disturbance from passing crowds and traffic. The room was clean, comfortable and well appointed. It also had windows that actually opened - increasingly rare in these days of air conditioning. Breakfasts were very good, with plentiful supplies of a whole range of dishes (and nice touches such as fresh honeycomb, and freshly pressed orange juice). The reception staff were unfailingly efficient and helpful.

Ruth M Business - 27/07/2019 TripAdvisor review
« outstanding »

The best place for me in Munich. Very central, walking to Marienplatz. The staff is soooo helpful and frinedly. They are so customer oriented, I know it is a business but it looks for me ( i was there at least 5 or 6 times) they treat you like a friend, Rooms very clean, nothing fancy but I like it. From room cleaners (not employed- least from a company) to staff at the front desk, to services at breakfast time, all are lovely. Oh, and breakfast is included....

Family - 22/07/2019 TripAdvisor review
« Top of Munich »

We took the suite at this hotel and were happy with our overall stay. They were accommodating and friendly. The suite is spacious but is getting old and needs to be freshened up. I would however stay there again.

Family - 21/07/2019 TripAdvisor review
« Great Location, clean, great breakfast, friendly staff »

Great Location right at the old city center. clean, great breakfast, friendly staff. very good aor condition. everything is just great. the only thing minus is you get shampoo and gel shower only at check in date.

Hagar P. Families - 13/07/2019 Confirmed reviews AccorHotels
« Great hotel in the center of munich. great location, great breakfast, clean and modern. most recommended. »

Great hotel in the center of munich. great location, great breakfast, clean and modern. most recommended. freindly staff. surely stay here next time in munich. the only thing we did'nt like is that thay did'nt refill shampoo & shower gel every day, just at check-in.

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