Hotel - Novotel Palembang - Hotel & Residence
Novotel Hotel Novotel Hotel

Novotel Palembang - Hotel & Residence Hotel

4.0/5 443 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Jogging track (Nearby)
    • Table tennis


  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HRS
    • Opening hours : Week-end 24HRS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby


LONDON SUMATERA0.1 km / 0.06 mi PLN3 km / 1.86 mi PT PUPUK SRIWIDJAJA0.1 km / 0.06 mi TELKOM3 km / 1.86 mi
PERTAMINA20 km / 12.43 mi PT AGRI INDOMAS0.1 km / 0.06 mi PUSRI3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Palembang - Hotel & Residence Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BALLROOM I 450 m2 15 m 700 90 93 250 300
BALLROOM II 547 m2 15 m 800 100 103 350 350
GRAND BALLROOM 997 m2 15 m 1500 147 150 600 700
ASSEMBLY ROOM 53 m2 3 m 75 26 0 45 0
CABINET ROOM 27 m2 3 m 43 17 0 24 0
COUNSELLOR ROOM 110 m2 3.5 m 120 35 38 63 80
MAYOR ROOM 78 m2 2.9 m 102 30 33 50 60
MINISTER ROOM 53 m2 3 m 75 26 0 45 0
PARLIAMENT ROOM 76 m2 3.5 m 70 25 33 36 40
SENATOR ROOM 53 m2 3 m 75 26 0 45 0
    • Screen
    • Flipchart
    • Meeting room
    • Podium
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 196 rooms
  • 48 non-smoking rooms
  • 16 family rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 2,925 reviews

Our guest reviews for Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Deasy W. Business - 14/09/2018 AccorHotels certified review
« Nice place »


Sowaran S. Couples - 13/09/2018 AccorHotels certified review
« Relaxing »

It was pleasant. Your staff were very helpful especially Ayu from front desk.

Oking A. Families - 13/09/2018 AccorHotels certified review

Very well satisfied

Rahman Families - 13/09/2018 AccorHotels certified review
« Naturally »

Great garden, great room interior, luxury pjamas, very naturally designed

Nawin R. Couples - 13/09/2018 AccorHotels certified review
« Amazing Fina »

Impressively that 1 person can change the whole experiences. We arrived at the lobby around 16:00hrs and the Bellman was not around to help us with the luggages, thanks to the security team that came to assist us and led us to the Check In Counter. At Front Office we were warmly greeted by Fina who is amazingly can Greet us in Thai language. We could feel her passionate in serving us with eye contact, sincere smiles engage in conversations and also have us a beautiful room #325. During our stay the the staffs that we met greeted us in hospitality manner and we felt welcomed and comfortable. We had a very good sleep without any disturbance. During check out we had to carry our own luggage due to the bellman was busy with another guests, we could not wait due to our Grab driver arrived and again the security team helped us on loading up the luggage’s on to the vehicle. Special thanks to Fina and Security Team, we had a wonderful night and felt very safe at Novotel Palembang.

Tay T. S. Business - 05/09/2018 AccorHotels certified review
« Mr Tay Tien s. »

staff are polite and helpful.

Julian Business - 04/09/2018 AccorHotels certified review
« Good »


Verent Families - 31/08/2018 AccorHotels certified review
« great experience »

highly rated hotel

Tan J. R. Business - 31/08/2018 AccorHotels certified review
« Great experience »

One of the best Novotel I have stayed

Shankar Business - 28/08/2018 AccorHotels certified review

rooms are not clean and mosquitos and cockroach in bathrooms

Robi J. Business - 26/08/2018 AccorHotels certified review
« good, but my accor point is not added to my accor account »

i stayed at novotel palembang on august 19 2018. i asked to front officer to add the accor point to my account : ro… but the point still not added unti now.

Satrio A. N. Families - 24/08/2018 AccorHotels certified review
« It was a pleasantly trip. »

For me, Novotel is my favorite hotel in Palembang. It's because Novotel had an amazing view, very spacious, and comfortable room.

Koerniawan Business - 21/08/2018 AccorHotels certified review
« Satisfied »

I'm really pleasent to stay at Novotel Palembang

Alvin T. Solo - 21/08/2018 AccorHotels certified review
« Super happy with the great & warm hospitality, I feel so much at home! Terima kasih! »

Great services, very friendly staff, good facilities, couldn’t ask for more! Enjoyed my stay so far. Well done Novotel!

M N. Business - 19/08/2018 AccorHotels certified review
« So far so good »

Not bad

Rebekha Families - 18/08/2018 AccorHotels certified review
« Lovely. »

It was very pleasant overall. The food was inconsistent as a meal we enjoyed one evening tasted quite different when we ordered it the next day. The room was lovely but appeared fairly run down.

Muhammad Friends - 18/08/2018 AccorHotels certified review
« First but definitely not the last. »

First impression upon arrival was unbelievable. From the lobby, the pool area, everything was spacious. Room was clean and the AC was cooling. Easily accessible to PTC Mall. Nice to have security for both the vehicles and guests upon entering the compound. I wish every hotel that I stay will be as good as this. Worth the price paid. Keren bangat! Makasih Novotel Palembang.

Anonymous Business - 17/08/2018 AccorHotels certified review
« F »


Ratnawati G. Solo - 16/08/2018 AccorHotels certified review
« Great team at all areas FO, Housekeeping, F&B and In Room Dining »

Just a small error after enterring the room as requested at reservation for non smoking room but given smoking room but later handled professionally to move to non smoking room and through out enjoyed and had pleasant stayed. Thank you to the team.

Anonymous Business - 14/08/2018 AccorHotels certified review
« Nice »


Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates