Hotel - Novotel Palembang - Hotel & Residence
Novotel Hotel Novotel Hotel

Novotel Palembang - Hotel & Residence Hotel

Our hotels AccorHotels
4.0/5 432 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
    • Jogging track (Nearby)
    • Table tennis


  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HRS
    • Opening hours : Week-end 24HRS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby


LONDON SUMATERA0.1 km / 0.06 mi PLN3 km / 1.86 mi PT PUPUK SRIWIDJAJA0.1 km / 0.06 mi TELKOM3 km / 1.86 mi
PERTAMINA20 km / 12.43 mi PT AGRI INDOMAS0.1 km / 0.06 mi PUSRI3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Palembang - Hotel & Residence Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BALLROOM I 450 m2 15 m 700 90 93 250 300
BALLROOM II 547 m2 15 m 800 100 103 350 350
GRAND BALLROOM 997 m2 15 m 1500 147 150 600 700
ASSEMBLY ROOM 53 m2 3 m 75 26 0 45 0
CABINET ROOM 27 m2 3 m 43 17 0 24 0
COUNSELLOR ROOM 110 m2 3.5 m 120 35 38 63 80
MAYOR ROOM 78 m2 2.9 m 102 30 33 50 60
MINISTER ROOM 53 m2 3 m 75 26 0 45 0
PARLIAMENT ROOM 76 m2 3.5 m 70 25 33 36 40
SENATOR ROOM 53 m2 3 m 75 26 0 45 0
    • Screen
    • Flipchart
    • Meeting room
    • Podium
    • WiFi access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 198 rooms
  • 47 non-smoking rooms
  • 6 family rooms
  • 12 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,653 reviews

Our guest reviews for Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 432 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Muhammad H. S. Business - 23/05/2018
« wonderfull place »

i'm not stay but attend meeting

AccorHotels certified review
Lenny Business - 22/05/2018
« arrangement space is not clear at the lobby »

giving room type not in accordance with the order, employee at the restaurant not in place

AccorHotels certified review
Noviyanti Families - 22/05/2018
« Happy »

I had a very pleasant stay. If I'm to point out things that can still be improved, there was many leaves in the swimming pool, but it is understandable since there's a lot of trees around. Besides, I saw the hotel employee tried to clean the pool, a couple of times. Also, I was flustered when I found out that the room where I stayed only had 1 bathrobe. I only needed one actually, but I was worried that there would possibly be a misunderstanding that the guests might take 1 of the bathrobes. But I called the front desk to confirm that, so it was no problem.

AccorHotels certified review
Ramond A. R. Business - 14/05/2018
« great experience »

nice room ambience, cozy. perfect choices of Breakfast, helpful staff

AccorHotels certified review
Meivira Business - 13/05/2018
« Great »

Its been a great experience staying in novotel. The location is strategic and close to the heart of the city.

AccorHotels certified review
Ellis G. Business - 11/05/2018
« Ellis G. »

All good

AccorHotels certified review
Stephen S. Business - 10/05/2018
« Why not receive Accor points? »

I did not receive points for my stay at your hotel. Please credit my account ASAP.

AccorHotels certified review
Hans J. Solo - 10/05/2018
« 5 »

siad it before trohugout 9 months: it might be the best hotel in the city of Palembang, the rooms are a little worn out, sofa's need some steam cleaning. but one thing do never change: YOU HAVE THE WORST KITCHEN IN THE CITY OF PALEMBANG, and even your staff admit it, bring in some higher skilled chef's then you can keep your guest in the hotel restaurant for dinner's I was there when you ahd barbecue, besides me there was a mom with her daughter, I toke some movie of it just as a prove, when I make my comments on Trip Advisor. we do normally go to Arista for Dinner, they know how to make a steak, pizza and food in general. advise! get your quality of the food in order.

AccorHotels certified review
Lim T. H. Families - 09/05/2018
« Satisfied »


AccorHotels certified review
Imron Families - 08/05/2018
« nice hotel »

The building waa getting old but still nice to stay. The bathtube was broken. I think it could be better to remove the bathtube and replace with shower

AccorHotels certified review
Michael Couples - 04/05/2018
« Mr. »

blanket and bed linen smells bad

AccorHotels certified review
Vania Families - 01/05/2018
« Nice and cozy hotel and rooms »

I love the ambience of the hotel

AccorHotels certified review
Fransisca T. Business - 30/04/2018

I love the room. Clean.. worth it

AccorHotels certified review
Taufiq Solo - 26/04/2018
« satisfied »


AccorHotels certified review
Matthew A. Business - 25/04/2018
« My favourite Hotel in Palembang »

Very happy with the stay. Staff professional and welcoming.

AccorHotels certified review
Mega W. Families - 24/04/2018
« Awesome Service »

I really love staying in this hotel, they have good service and friendly staff. Will be back to stay in this amazing hotel again. Am going to recommend this hotel to friends of mine.

AccorHotels certified review
Amboro M. Solo - 24/04/2018

Very nice place for relaxtation. I am very enjoyed in poolside and gardens.

AccorHotels certified review
Irsyad Families - 22/04/2018
« Satisfied but... »

The room is comfy but when i tried to get something it was really hard.

AccorHotels certified review
Menajang J. I. Families - 18/04/2018
« Hotel Lacks Worker »

Check In: room was not available at check in time, and only available many hours after. No apologies from management, no welcome drink, no compensation at all. Room Cleaning: Room have not been cleaned even past lunch time. Breakfast: my seat was taken by other people when I was getting food, no one takes care of guest. Others: Hotel not providing Sajadah for guest prayer in room.

AccorHotels certified review
Anonymous Business - 17/04/2018
« satisfying overall »

Satisfying overall. there should be a sidewalk for pedestrian from lobby to the exit hotel area.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates