Hotel - ibis São Paulo Congonhas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Congonhas Hotel

4.0/5 3,236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Facilities for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AEROPORTO DE CONGONHAS
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Laundry service (Paying)
    • Ironing room
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Please be advised that the hotel will be under renovation between December 20, 2018 & March 31, 2019, which may create some inconvenience during business hours.

Hotel location

Companies and event centres nearby

Company

ACCENTURE7 km / 4 mi COMBA5 km / 3 mi HUAWEI DO BRASIL0 km / 4 mi LG ELECTRONICS5 km / 3 mi REDE GLOBO0 km / 3 mi VIVO6 km / 0 mi
CARGILL0 km / 3 mi EMBRAER0 km / 3 mi INGERSOLL0 km / 3 mi NESTLE5 km / 3 mi SAMSUNG6 km / 0 mi VOLKSWAGEN CENTRO DE TREINAMENTO3 km / 2 mi

Congress centre

IBIS SÃO PAULO CONGONHAS0 km / 0 mi PAVILHÃO DE EXPOSIÇÕES ANHEMBI15 km / 9 mi SÃO PAULO EXPO5 km / 3 mi TRANSAMERICA EXPO15 km / 9.32 mi WTC EVENTS CENTER5 km / 3 mi

Exhibition and convention centre

MUSEU DE ARTE CONTEMPORÂNEA0 km / 3 mi MUSEU DE ARTE MODERNA8 km / 5 mi OCA IBIRAPUERA6 km / 0 mi

Your meetings and events

ibis São Paulo Congonhas Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUFFALO 14 m2 2 m 0 0 8 0 0
XINGU 20 m2 2 m 0 0 10 0 0
CATALINA 26 m2 2 m 0 0 8 0 0
CARAVAN 36 m2 2 m 40 16 0 20 20
ELECTRA 36 m2 2 m 40 16 0 20 20
XAVANTE 43 m2 2 m 45 18 0 22 20
HERCULES 51 m2 2 m 60 24 0 24 26
BRASILIA 85 m2 2 m 90 32 0 32 32
CONGONHAS 105 m2 2 m 150 50 0 68 50
    • Flipchart
    • Meeting room
    • Screen
    • Auditorium
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Slide projector
    • Video equipment
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stayIf you are travelling between friends or family, enjoy the ease of accommodation for up to three people.

  • 391 rooms
  • 100% non-smoking hotel
  • 18 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 23,160 reviews

Our guest reviews for
ibis São Paulo Congonhas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,236 reviews
Dante S. B. Business - 16/08/2019 AccorHotels review
« Good Location »

Good option to who needs to stay near by Congonhas Airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dante! Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Pedro Business - 16/08/2019 AccorHotels review
« Acceptable »

The room was a bit worn down. The decoration was pretty cold. But it was reasonably clean, so it was acceptable for a one-night business trip. Location was convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, P.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Silvia M. Families - 13/08/2019 AccorHotels review
« The management team was unwilling to accommodate our needs. »

Unpleasant. American Airlines gave us vouchers because our flight was delayed and we missed our connection flight in São Paulo. We are a family of 4 and the management team refused to accommodate us in 2 bedrooms with 2 twin beds due to a $15 CAD price difference that I offered to pay for. They tried to force us to pay for the full cost of the room. I had slept 4 hrs in the previous 45 hrs and in addition to be forced to stay away from my husband, I had to share a double bed with one of my sons. Our luggage is done in common, so we had to keep visiting each other rooms for toiletries and clothing. The check in process took over 40 minutes, no explanation was given on the use of elevators with need the room key to be operated, and the front desks looked distressed when we did not give them to food voucher because we've chosen to eat at the airport. To add to that one of the rooms they gave us had such a strong smell of cleaning products that I was unable to stay inside it because of allergies. The sheets and duvets cover only the top of he bed, they are too small for two people to sleep comfortable. The check out was quick. When I tried to buy some water for the trip there was nobody at the bar to assist me. The bar is supposed to be open 24 hrs, but while the breakfast is being served it is left unattended. We did not have enough time to eat breakfast, so we left to the airport thirsty because there was no one available to sell is a bottle of water. The front desk kept looking at me standing by the bar and ignoring my presence. Overall, my family did not have a nice experience at Ibid Congonhas, the staff needs more training or your whole chain must rethink your agreement with AA. If you cannot accommodate the needs of a couple wih two children and is unable to provide simple operational instructions (elevator issue) after a long flight delay you are hurting your brand.

Natália C. G. F. S. Couples - 12/08/2019 AccorHotels review

Confortavel

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Henk Business - 10/08/2019 AccorHotels review
« Noisy »

Last night very noisy because of the bar next door. From 4 till 7 in the morning. Continuous noise, car claxons, loud music, etc. Horrible.

Jorge Business - 07/08/2019 AccorHotels review
« So so »

To expensive. And the front desk takes too long to check in and out

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Mr. Jorge ! Thank you for your review of our hotel! Your feedback is very importat so we can improve our services. Regarding the time spent in your check-in and check-out, we apologize and be sure we will take appropriate measures to improve. We look forward to see you again, Best regards, Daniel Costa Assitant Manager ibis São Paulo Congonhas

Akar G. Business - 04/08/2019 AccorHotels review
« Not satisfied. »

My booking via booking.com did not go through. I had to pay in USD due to this. I reached around 8pm at the hotel after a 22 hour journey from Bombay and I requested if i could pay in USD. They agreed but said they cannot give change and that I should have the exact amount. How do you expect a tourist have exact change? The only other option was to change my USD to Brazilian Reals and then pay them. Which I agreed to but was told I need to go exchange it since the hotel does not provide currency exchange. I was told to go to the airport nearby and get it exchanged. This is utterly ridiculous and i requested them that I'll get it exchanged and pay the next morning but this was declined. I was left with no choice. This is extremely stupid and ridiculous and I've stayed at Ibis hotels in Malaysia and Dubai and did not face any such problems.

Sudish C. Business - 30/07/2019 AccorHotels review
« All okay except for non availability of kettle, cups and glasses in the room. »

Everything was okay including cleaniness except for non availability of kettle, cups and glasses in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for review of our hotel! We are glad that you enjoyed your stay. Please be sure that your opinion is very important to us. At another stay please don't hesitate to ask cups and glasses for you room at our reception or bar. We hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Anonymous Business - 29/07/2019 AccorHotels review
« Ibis standards but checkout took so long »

Ibis is the same standards anywhere in the workd but this particular one which is located to very close to one of the busiest airport ( Congonhas) has disappointed. There was a long queue to checkout at a very busy time in the morning , 7 am and there waere just two satff at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mauricio, Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Anonymous Couples - 24/07/2019 AccorHotels review
« mrs »

Very good. No complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Maxine Friends - 24/07/2019 AccorHotels review
« We had a good stay »

The staff was courteous and helpful. The food provided was good. But the room was too cold for us and a heater was not available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and shared your comments. We hope to see you again very soon. Best regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Anne E. Friends - 23/07/2019 AccorHotels review
« tasty food , modern look and friendly staff »

the kitchen staff extremely helpful and waiters also very friendly. Food was also very tasty and very varied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Rógere L. Business - 15/07/2019 AccorHotels review
« Flawless »

From the room to the services and breakfast, everything just perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Marcos R. C. C. Couples - 07/07/2019 AccorHotels review

Eficiente, Satisfatória

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Marcos Obrigada por responder a avaliação sobre sua hospedagem conosco, ficamos felizes em saber que conseguimos atender às suas expectativas. Esperamos revê-lo em breve. Cordialmente, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Victor L. Business - 06/07/2019 AccorHotels review
« Delivered what was expected »

It followed the Ibis international standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Icb Business - 04/07/2019 AccorHotels review
« Mr »

Took too long at reception to check in I booked a day room for 6 hrs of which reception attendant wasted 45 minutes of my time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Mr. B.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the wait time for your check in please be assured the we will take the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Carlos Business - 01/07/2019 AccorHotels review
« Satisfeito »

Atendeu as expectativas.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde Carlos, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Business - 01/07/2019 TripAdvisor review
« THE IBIS STANDARD WITH AN OUTSTANDING RESTAURANT »

Very nice welcome at the reception, superb restaurante be it at breakfast, lunch or dinner. The only weak point is the wi-fi connection although close to the elevators, connection at 13rd floor was rather poor,

Stephanie Couples - 25/06/2019 AccorHotels review

Everyone was very nice and helpful. We enjoyed the location as it was very convenient for our flight out of Congonhas airport. It was also close to many nice restaurants. The room had all the amenities we needed as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Ana G. Business - 21/06/2019 AccorHotels review
« Great for a one-night stay with walking distance to Congonhas aiport »

The accommodation was fine, I knew what to expect from my booking once I'm a frequent IBIS guest. The staff was amazingly kind. Cinthya - at the reception desk - and Janaína - at the restaurant - were very well-trained and answered all my queries. The only drawback was the airport runway noise during the night and I also could here people talking at the next door room late at night. So, if I had to identify an area for future improvement in this hotel, it definitely would be the sound isolation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay . Please be sure that your information about the sound isolation will be taken into consider for improvement of our services. Our team are at your disposal and we hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

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