Hotel - ibis Wien City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Wien City Hotel

4.0/5 1,068 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

VIENNA INTL. CENTER5 km / 3.11 mi

Exhibition centre

VIENNA FAIR CENTER4.5 km / 2.8 mi

Our rooms

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,592 reviews

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,068 reviews
Anonymous Couples - 28/08/2019 AccorHotels review
« The breakfasts were excellent »

The front desk staff were helpful Our room was quite and satisfactory Breakfasts were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Dr I. W. Couples - 25/07/2019 AccorHotels review
« Dr Ian W. »

Friendly, efficient staff and overall excellent value. An ideal base for exploring Vienna!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Simon Friends - 22/07/2019 AccorHotels review
« Chain hotel with a family feel »

The staff were very friendly and accommodating. It gave the hotel a feel of a family run concern and not of a big budget chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Nld Families - 11/07/2019 AccorHotels review
« Very agreeable situation - friently and helpful staff »

Very pleasant - comfortable and ample breakfasting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Emeric T. Couples - 07/07/2019 AccorHotels review
« excellent hotel, exceptional people there »

I am always happy staying with you in Ibis Wien City. So far the best Ibis ever!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emeric, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Frank C. Solo - 06/07/2019 AccorHotels review
« Good stay »

Very welcoming, comfortable and relaxed atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Bernd S. Business - 01/07/2019 AccorHotels review
« The staff was very helpful with trying to fulfill my needs. »

I asked for a quiet room in my reservation but got a room facing the noisy U-bahn line. I asked the staff to try to find a more quiet room and they did a great job at doing this. The breakfast buffet is good. It has a reasonable prize/service relationship.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Gary Solo - 28/06/2019 AccorHotels review
« Good consistant experience at this property. »

It was a good experience. Simple, consistant, no surprises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Danny S. Business - 27/06/2019 AccorHotels review
« Great hotel and perfect location. »

Stayed at this hotel for business in Vienna. Hotel experience was exactly what I was looking for. Great value for the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

coloradoguest2018 Solo travel - 25/06/2019 TripAdvisor review
« Another stay at 5 his property »

Always good, consistent service, breakfast is great selection and fresh, stay always helpful and manager has been there for years and he is very friendly and helpful. Location is convenient to bus and Ubahn transportation. Not far from the Naschmarket on Saturdays.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your great feedback. We are glad that you had a good time in our hotel and hope to welcoming you again.

Kamil Couples - 24/06/2019 AccorHotels review
« Nice location, reasonable price, tasty breakfast »

Generally, I was satisfied with the stay at this hotel. The location was very good with good connections with city centre. The hotel provides a tasty breakfast. Room was pretty small, but clean and quite nice. The bed might be a bit more comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Jerome N. Couples - 24/06/2019 AccorHotels review
« Perfect ! »

The reception staff was very pleasant. The hotel is clean. The rooms are renovated and nice. We had a problem with our first room (metro too noisy) but in 20 min after our request, they found a solution! So everything was perfect :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Wilfried Couples - 17/06/2019 AccorHotels review
« Very enjoyable stay. »

Nothing negative to report. Keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilfried, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Grigorii Couples - 13/06/2019 AccorHotels review
« Fine as always »

I prefer to stay in Ibis hotels quite regularly, so it is difficult to impress me. So, our stay was fine. The location, the room, all the services... It was very nice, that one of the managers spoke my native language - Russian. But, we made a request for the booking confirmation we needed for the visa, and we had some problems with it. Generally, booking confirmation letter should be issued on paper, stamped, signed by manager and then scanned. We had a simple e-mail confirmation and had no time to re-request for the proper one. Luckily, officer in the embassy was kind enough to accept it as an exclusion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grigorii G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Anonymous Solo - 06/06/2019 AccorHotels review
« I had a good experience »

At the reception, I had to ask for being taken care of. There were two receptionists but one was on the phone and the other checking documents. They did not look at me until I said something. However, they were then helpful. The hotel and room were clean. The room was quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We apolozige the waiting time you had. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Valentyna Families - 04/06/2019 AccorHotels review
« the stay was really great »

I had a room facing the inner court and it was a very calm and relaxing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Jayne Solo - 24/05/2019 AccorHotels review
« Great stay at the Ibis Wien City Hotel »

Room was spacious, clean and ready as per my early access request after a long sleepless overnight flight. The Manager and his team did everything possible to make my stay at the hotel a wonderful one. Breakfast was very good, especially the scrambled eggs. The hotel is conveniently located on the U4 subway line just minutes away. You could walk to the city centre on a fine weather day. I highly recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Couples - 22/05/2019 TripAdvisor review
« Comfortable stay »

We had a quiet room on the top floor. The hotel was not recently refurbished, and is getting a bit tired in places [for example marks on the carpet]. But it was comfortable enough. Staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rebecca Moser-Forstinger Front Office Manager

Kuldeep S. Business - 08/05/2019 AccorHotels review
« Stay for a night »

Had booked this hotel due to its apparent location being near the city centre. Have to walk .5 of a km to get here from the nearest metro station Got given a room on the third floor which was hot, with an almost destroyed carpet with lots of scruff marks. The bed was the solace of this room. There was no aircon cold air had to open the window to sleep Wifi was patchy and would abruptly log me off. I did complain about the wifi but was reassured it was fine. Did not have the energy to call again as just wanted to rest. Disappointed with almost all aspects of the hotel from the dirty carpets, empty hand gel bottle on the taps, wifi and and what not. We book rooms at a destination to get rest not to complain and sort out rooms cleanliness, wifi etc This should be taken as a constructive feedback by the hotel management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kuldeep S., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of 200 Le Club Points will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Anonymous Couples - 07/05/2019 AccorHotels review
« Good »

The hotel is good the reception staff were cold and distant. Brakfast was good and the room was according to Ibis standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

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