Hotel - ibis Wien City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Wien City Hotel

4.0/5 1,085 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

VIENNA INTL. CENTER5 km / 3.11 mi

Exhibition centre

VIENNA FAIR CENTER4.5 km / 2.8 mi

Our rooms

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 2,666 reviews

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,085 reviews
Alexandru C. Friends - 11/11/2019 Confirmed reviews AccorHotels
« My wedding in Vienna »

Well we had an amazing check in, amazing stay, absolutley amazing service from the girl who was in the night shift and the young men that we check in with, but coming down from the rooms in the check out day we did not want breakfast but some toast sandwich for the kids, it was there Mr. Diwaker Pokhrel wich was very iritated by the fact that we ask sandwich for the kids, he answer to me very rude, first telling me that it's not possible because it's taking 2 hours to make 5 sandwiches, then he told us that we have to pay for breakfast or a room wich didin't had anything...but in the end the other guy who was with him(the young guy) served us. And aswell Mr. Diwaker Pokhrel was verry worried about my financial status, telling me that "it would be cheaper to have breakfast", shouthing in front of all the guests who was in the restaurant. If i want to pay 50€ for 5 sandwiches it's my bussines,not the receptionist bussines...from my point of view. Please note that o have booked 7 rooms in the hotel , the value was around 900€ and the purpouse was my wedding!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Anonymous Solo - 04/11/2019 Confirmed reviews AccorHotels

Internet was hardly working, took about seven or eight re-connections to eventually get access on the first day; did not connect successfully on the second day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas A., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Peter N. Business - 28/10/2019 Confirmed reviews AccorHotels
« Ibis Vienna City »

Hotel just 5 minutes from the metro/tram and hence very conveniently situated. Room was fairly new, clean and for Ibis standards, very comfortable. Bed was fine and the facilities all operational. Very friendly staff and I experienced no problem during my stay - all OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter N., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

PeNor Business - 28/10/2019 TripAdvisor review
« Ibis Vienna City »

The hotel is situated only a 5-7 minute walk from the Metro/Tram network and hence is convenient for visitors without their own transport. The room I was in was newly and pleasantly renovated and the staff were very helpful and friendly. For Vienna standards, the price/service ratio is very good here.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager

Anna Friends - 24/10/2019 Confirmed reviews AccorHotels
« Good Elite status recognition, with a few flaws »

We have reserved 2 singles, but received a double bedroom. Asked for a change, were told to move the beds apart, as "this is how it is done here". My elite status has been recognized and received a drink coupon for 2 pax. However, in the morning around 8:00 the housekeeping service entered our room without knocking. We informed the reception about this, and we were offered free breakfast for 2 pax as a compensation. We asked for late checkout and it has been guaranteed, which was a nice extra touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Jackie C. Families - 20/10/2019 Confirmed reviews AccorHotels
« Good central location »

Helpful staff, small rooms, noisy if on the street, a bit overheated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie c., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Anonymous Business - 19/10/2019 Confirmed reviews AccorHotels
« Quick check-in and check-out. Minimalist room, good for one night stay. »

One week after my stay, I still haven't received my final invoice. Furthermore, an unexplained additional transaction still appears as pending on my credit card account.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno G., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Couples - 05/10/2019 TripAdvisor review
« Very Dissapointed »

Probably one of the worst Ibis hotels we have ever stayed in. "yes - you have a reservation" was not the welcome we expect from Ibis! (without a smile or any sign of politeness) We were handed our key, asked to pay up front and not even told where the lift was, where/when breakfast was. Our room was a double but it only had one duvet - we had to find the second and make the bed ourselves. The shower had black mold on the base and in the tile joints. We had tea making facilities provided but nobody cleaned or removed the used cups. Pillows were not up to the usual high ibis standards. Over the past 20+ years we have stayed in many ibis and this rates among the worst ever. When we went to ask for local help and information the staff did not move from the office - one totally ignored us and the other was eating pizza!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rebecca Moser-Forstinger

Michael A. Couples - 23/09/2019 Confirmed reviews AccorHotels
« My wife and I enjoyed our stay in your well run, welcoming and friendly hotel. »

Your hotel was great! The room was very clean and the bed very comfortable. The breakfast choices were wide and varied.....something for everyone.....delicious! The staff were very friendly and helpful.....we got the impression you have a very happy staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael A., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger ibis Wien City

Valentyna Families - 17/09/2019 Confirmed reviews AccorHotels
« Mrs »

the stay was great, as usual. it was not my first stay at this hotel, and every time i have great experiences.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valentyna K., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor ibis Wien City

Miguel P. Business - 16/09/2019 Confirmed reviews AccorHotels
« I will continue staying at this Hotel »

It is a very friendly environment on a very convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel P., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Günter Semler Direktor ibis Wien City

Anonymous Couples - 28/08/2019 Confirmed reviews AccorHotels
« The breakfasts were excellent »

The front desk staff were helpful Our room was quite and satisfactory Breakfasts were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Dr I. W. Couples - 25/07/2019 Confirmed reviews AccorHotels
« Dr Ian W. »

Friendly, efficient staff and overall excellent value. An ideal base for exploring Vienna!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Simon Friends - 22/07/2019 Confirmed reviews AccorHotels
« Chain hotel with a family feel »

The staff were very friendly and accommodating. It gave the hotel a feel of a family run concern and not of a big budget chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Nld Families - 11/07/2019 Confirmed reviews AccorHotels
« Very agreeable situation - friently and helpful staff »

Very pleasant - comfortable and ample breakfasting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Emeric T. Couples - 07/07/2019 Confirmed reviews AccorHotels
« excellent hotel, exceptional people there »

I am always happy staying with you in Ibis Wien City. So far the best Ibis ever!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emeric, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Frank C. Solo - 06/07/2019 Confirmed reviews AccorHotels
« Good stay »

Very welcoming, comfortable and relaxed atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Bernd S. Business - 01/07/2019 Confirmed reviews AccorHotels
« The staff was very helpful with trying to fulfill my needs. »

I asked for a quiet room in my reservation but got a room facing the noisy U-bahn line. I asked the staff to try to find a more quiet room and they did a great job at doing this. The breakfast buffet is good. It has a reasonable prize/service relationship.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Gary Solo - 28/06/2019 Confirmed reviews AccorHotels
« Good consistant experience at this property. »

It was a good experience. Simple, consistant, no surprises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Danny S. Business - 27/06/2019 Confirmed reviews AccorHotels
« Great hotel and perfect location. »

Stayed at this hotel for business in Vienna. Hotel experience was exactly what I was looking for. Great value for the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

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