Hotel - ibis Berlin City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin City West Hotel

4.0/5 687 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Congress centre

ESTREL CONV. CTR.9.5 km / 5.9 mi

Exhibition centre

ICC MESSE BERLIN3 km / 1.86 mi

Our rooms

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

  • 136 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,016 reviews

Our guest reviews for
ibis Berlin City West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 687 reviews
Anonymous Couples - 09/09/2019 AccorHotels review
« Good ! »

When we arrived at the hotel (around 11am), the rooms were not ready yet and we had to wait until 3pm to be able to check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. But the normaly check in time is starting at 3 pm.If possible and depending on availability, we can make an exception. However, at times when the hotel is fully booked, it is always difficult We hope to welcome you back to our hotel very soon! Sincerely, Eyline

Shiraz Business - 02/09/2019 AccorHotels review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, ganz herzlichen Dank für Ihre großartige Bewertung. Mit herzlichen Grüßen Eyline

Mchazal Friends - 02/09/2019 AccorHotels review
« Very nice stay »

Our stay at Ibis City West was very nice. The staff was very friendly and the breakfast great with a large choice of items and waffles of course!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Judith G. Families - 25/08/2019 AccorHotels review
« Pleasant stay »

We had a pleasunt stay. The staff was friendly, the rooms clean and very good beds and bedding. Only complaint was a smell which came from the sink in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Katherine L. Couples - 18/08/2019 AccorHotels review
« Very pleasant. »

Pleasant, friendly welcoming staff. Comfortable clean room. Good and plentiful choice of food at breakfast. Enjoyable stay.

Anonymous Solo - 14/08/2019 AccorHotels review
« The room was clean, but out-dated, but had what I required for a one night stay »

I was booked for 2 nights but only stayed 1. My flight was cancelled, so I arrived a day later. Unfortunately I didn't get credited for that night and will have tonight the airline, would've been nice to just get a credit to be used it at a future date since I'll be making several return visits to Berlin . The hotel has what I needed for the night and was close to the location I needed. Hotel wasn't working when I arrived, but was resolved quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Ryan Couples - 12/08/2019 AccorHotels review
« Friendly Staff, Clean Room »

We stayed one night, were greeted by friendly staff who managed to check us in early into a clean spacious double room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RYAN, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Colbourne A. Business - 10/08/2019 AccorHotels review
« very good »

Very good. 9

Our hotel has responded to the review
Our hotel has responded to the review

Dear colbourne a., thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, Ilona, general manager

Roger W. Couples - 01/08/2019 AccorHotels review
« Very good »

Reception nice and helpful. Bed very comfortable and room service good. Breakfast good although sometimes we had to wait for items to be replenished, for example white rolls or fruit salad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

Anonymous Couples - 23/07/2019 AccorHotels review
« A great, accessible place to stay. »

A very pleasant stay. Everywhere was clean, the staff were helpful and friendly. The breakfast was extremely good and available at convenient times. We had stayed twice before and were very pleased to find the standard just as high as previously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback.We hope your next visit will be as pleasant as the previous one. Sincerely, Ilona, general manager

Debra Couples - 17/06/2019 AccorHotels review
« Overnight stay »

The hotel was great. Reception staff were very friendly and helpful. Our only negative was the car park - it was virtually inaccessible and very difficult for us to get down the ramp. We’re not German speakers so may have missed any warning signs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eyline

Erdinc U. Families - 14/06/2019 AccorHotels review
« Good for a 2 star hotel »

The cleaning and hospitality of personnel were good. Hotel was in a nice location, quiet. Meets my expectations. A mini-fridge would be nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Anonymous Solo - 14/06/2019 AccorHotels review

No complains! Enjoyed my stay, friendly staff, clean room. (Elevator slow!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

K. T. Couples - 11/06/2019 AccorHotels review
« Met all expectations »

It was our 1 year wedding anniversary and staff were so kind providing us with a mini prosecco and chocolates! Such a nice surprise to walk into

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Anonymous Couples - 09/06/2019 AccorHotels review
« Satisfactory »

Satisfactory, the bed and room were clean and tidy. Road noise was a bit much. But as we didn't have breakfast or sit in the bar. We can't say what the overall service was like. Reception was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Pabitra Families - 02/06/2019 AccorHotels review
« Nice Budget hotel »

Very good. As usual like any other IBIS hotel. Only comment: you need to improve the lift condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Anonymous Business - 29/05/2019 AccorHotels review
« Plesent stay »

Friendly staff, no difficulties during check-in and check-out. Room was clean and neat. Air Conditioning works and was able to cool down the room to a comfortable temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Grahame G. Couples - 26/05/2019 AccorHotels review
« Stayed in late 09 - not quite as good this time, but still very satisfactory. Happy to deal again with IBIS »

Arrived very weary to friendly reception, but no lift available upon arrival. One lift unserviceable, the other faulty. No lifts out of two was the case at the arrival time. And our room was on Floor 4. However, a very helpful and courteous night manager assisted us with our baggage - well done. Next day one lift was working - but the other should be recommissioned, and without delay. Our room was comfortable and generally well serviced. Breakfasts were very good and reflect well on your chain.

Berlin Couples - 26/05/2019 AccorHotels review
« alles gut »

gut

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im ibis Berlin City West zu bewerten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Eyline

Samuel Families - 25/05/2019 AccorHotels review
« Nice »

nice hotel, quite and good conditions, staff very helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates