Hotel - Mercure Hotel Berlin Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Mitte

4.0/5 992 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

CITY CUBE11 km / 6.84 mi ICC CONVENTION CTR12 km / 7.46 mi MARITIM HOTEL BERLIN2 km / 1 mi

Exhibition centre

BERLIN FAIR12 km / 7.46 mi

Your meetings and events

The meeting room at the Mercure Berlin Mitte is suitable for small business events or private functions for up to 15 people. The events facilities feature modern technology, including WIFI and DSL connections. Plentyof natural light creates a pleasant atmosphere and our staff are on hand to make sure your event runs smoothly. You can rely on our professional support when planning and hosting yourevent or function.

Mercure Hotel Berlin Mitte Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RENZO PIANO 28 m2 3 m 15 12 10 12 0
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Day light
    • WIFI access
    • Overhead projector
    • High speed transmission line
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned.Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

  • 120 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 2,307 reviews

Our guest reviews for
Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 992 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Murat Business - 08/11/2019 Confirmed reviews AccorHotels
« Business trip »

Close to metro and quiet place

Anonymous Business - 02/11/2019 Confirmed reviews AccorHotels
« Good stay with one exception »

The room was fine (wonderful shower) and the breakfast was tasty. However, I had a garden room which meant that I could not leave curtains open without risking strangers seeing into my room and a metal grate just below my window turned out to be a freight elevator which was in use at 6am, waking me unreasonably early. Had I been warned of this, I would have asked to change my room.

A Business - 25/10/2019 Confirmed reviews AccorHotels
« small room like prison »

small room like prisons

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry that you felt uncomfortable in your room. The room provided is one of our standard double rooms medium size (18.22 qm). At Mercure, we strive to provide a superior service experience for every customer and it is apparent in this case we fell short. We work hard to improve our service constantly, therefore your feedback is very impotantfor us. It is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -hotelmanager-

Technogeoff Solo - 25/10/2019 Confirmed reviews AccorHotels
« Great experience for a 1st time Berlin visir »

My room must have been upgraded because it was huge. Lots of space, comfortable bed. Terrific

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. The upgrade of your booking to a deluxe room was a pleasure for us. We are glad that you enjoyed your stay so much. But please accept my apologies that you did not receive the welcome drink. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Anonymous Couples - 04/10/2019 Confirmed reviews AccorHotels
« Nice location »

Nice location, room a bit "old" but comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Tom Business - 18/09/2019 Confirmed reviews AccorHotels
« Room ok, bed ok, breakfast fine - but outside noice during the night »

Everything but the humming noice from outside was ok. (didt not sleep well due to the noice)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., thank you for taking the time to tell us about your experience at our hotel. I am sorry that the room provided did not meet your expectations; please allow me to express my sincerest apologies for all the inconvenience caused through noise during the night. While I wish you had a better experience, it is feedback like this we learn form and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case we fell short. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Ayal H. Families - 18/09/2019 Confirmed reviews AccorHotels
« 100% »

Excellent quality and reasonable prices. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., we very much appreciate your comments regarding your stay at our hotel. We are very happy that your enjoyed your stay. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Mey E. L. Families - 10/09/2019 Confirmed reviews AccorHotels
« Mrs. »

The Staff at the reception & breakfast is super friendly. The carpeting is extremely old though, but we would definitely come back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Eng L., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Beeman Business - 04/09/2019 Confirmed reviews AccorHotels
« I like how the hotel is clean and simple, and provides a first-rate breakfast. »

Wonderful breakfast, and good bathroom. Also, good airconditioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will be a motivation for all of our staff. We are pleased that you enjoyed your stay and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Paul H. Solo - 03/09/2019 Confirmed reviews AccorHotels
« Good value hotel »

Very professional. It helped me that the staff are fluent in English, and VERY helpful. Nice breakfasts and burgers! I felt the service was excellent. The room was extremely clean. I was surprised how hot Berlin was, and there was no air conditioning. But I would not expect it at this price point. That was the only uncomfortable thing, but not in your control 8) I liked the pond and fish - they made the central atrium feel very welcoming, and interesting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as a motivation to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Elli Solo - 02/09/2019 Confirmed reviews AccorHotels
« Good and nice hotel in the middle of everything »

Very close to the mai. Attractions of Berlin, nice, safe and clean .very helpful and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.M., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as a motivation for all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Friends getaway - 02/09/2019 TripAdvisor review
« DESAPPOINTED »

We travelled with a couple of friends. When we arrived at the hotel, the front desk lady made our check in and gave us in the hand the respective keys. When we entered our room, after carrying our heavy luggage stairs up (lift was broken), we became very desappointed. We had booked for a luxury room, and there were not even windows in the room we received, just two small skylights. We searched for our reservation and saw that the room was completely different. So, we went to the front desk and made a complain. They realized that we were in the wrong room. Keys had been exchanged by the person who made our check in. So we asked to change room and unfortunately there were no more luxury rooms available and they suggest us to ask our friends to change room with us. Of course we would never do that!!! They had already unpacked their bags. So, we stay in that horrible room!!! Unfortunate!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure guest, thank you very much for your time to share your feedback about your stay in our hotel. I am very sorry that your experience did not meet your expectations and you felt uncomfortable in your room. Please accept my sincerest apologies for all the inconvenience caused by this unpleasant incident. Unfortunately the keys had been exchanged due to a mistake of our receptionist. I understand very well that you were disappointed with the room provided and I assure you that I will take all possible measures that this will not happen in the future. Would you kindly note that this unique and unpleasant experience was an exception to our normal practices, therefore we will contact you personally. We appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, Sigrid Scheide -hotelmanager-

Christophe W. Business - 29/08/2019 Confirmed reviews AccorHotels
« Excellent Hotel with a very friendly welcome »

Excellent Hotel with a very friendly welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you very much for your great review. It is always a pleasure to receive positive feedback and I will share your comments with our team. We are happy that you enjoyed your stay and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Rambali R. Solo - 27/08/2019 Confirmed reviews AccorHotels
« Great stay, great staff, great value »

Hotel was in a very good spot by the U-bahn. All the staff were very helpful. Room was small but very clean. Fantastic shower. Overall a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the our Hotel. It is always a pleasure to receive positive feedback. We are happy that you enjoyed your stay and I will share your comments with our team. Your satisfaction is a great motivation for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Birte K. Couples - 16/08/2019 Confirmed reviews AccorHotels

The room had only one comfortable chair. Curtains could not be drawn to protect enough from light. No English spoken TV channels. Very nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kramhoeft, thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments are very important to us, as they help us to improve our quality of service constantly. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. But it is a pleasure for us that you enjoyed the friendliness of our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Silvia Couples - 14/08/2019 Confirmed reviews AccorHotels
« EXTREMELY NICE »

Nice atmosphere, great breakfast and most important: amazing staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will be a great motivation for our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Mauricio T. Solo - 11/08/2019 Confirmed reviews AccorHotels
« Great value for money and perfect location »

I spend 2 nights an the personnel was very friendly and helpful, rooms where really really goof and is next to a train station that makes It super easy to move around Berlin. I would stay again any moment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T. De Flon, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your's sincerely, Sigrid Scheide & team -hotelmanager-

Ken Couples - 11/08/2019 Confirmed reviews AccorHotels
« very satisfied »

very satisfied we enjoyed our stay really skilled and accommodating staff the morning food was super delicious big selection and taste a minus we slept but open vendu and there is some noise from the backyard the hotel's merskins and crane from the construction site started at 0700

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., thank you very much for your great review. It is always a pleasure to receive positive feedback and I will share your comments with our team. But I am very sorry that the construction work started so early. The beginning should not be before 8 a.m. and I assure you that I will remind the responsible person. We are pleased that you still enjoyed your stay and It is our hope to see you again soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

N. Families - 10/08/2019 Confirmed reviews AccorHotels
« Hot stay in really nice hotel »

Very friendly and helpfull staff. Nice and cosy room and bathroom. The breakfast buffet is very Nice. The only problem wais the temperature in tur room - Even with windows wide open - and a fan on, it was really warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., thank you very much for your time to give us your feedback about your stay in our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. But I am very sorry, that your room was too hot. The hotel has different room categories, standard-, superior and deluxe rooms. The superior rooms have air-condition and we recommend to reserve a superior room during summer season. We are very pleased that you still enjoyed your stay and it is our hope to see you again soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Anonymous Business - 09/08/2019 Confirmed reviews AccorHotels
« Alles gut »

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

LIeber Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt in unserem Haus. Ihre Hinweise sind für uns sehr wichtig, denn dadurch ist es uns möglich, unsere Servicequalität kontinuierlich zu überprüfen und zu verbessern. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bei Ihrem nächsten Berlin Besuch wieder begrüßen zu dürfen. Herzlichen Gruß, Sigrid Scheide & Team -Hoteldirektorin-

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