ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 1,132 reviews

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Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $15 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

Our accommodation(s)

Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,132 reviews

TripAdvisor Rating  3.0/5  1,423 reviews

Great location for an overnight ore-departure stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Smooth and courteous check-in. Room was comfortable and clean.

Dear Guest, Thank you for this great review. We are delighted to hear that you would recommend our hotel, and that you found the cleanliness to our high standards. Your satisfaction with our sustainability efforts is also greatly appreciated, as we strive to maintain eco-friendly practices. It pleases us greatly that the convenience of our location contributed positively to your experience, and that our team's smooth check-in process met your expectations. We are also glad to know that the comfort and cleanliness of your room enhanced your stay. We understand that our building's structure, with only stair access to upper floors, may be a concern for some guests, and we apologize for any inconvenience this may have caused. Please rest assured that our friendly staff is always on hand to assist with any needs that may arise during your stay. While we do not have a restaurant on-site, we hope that the nearby dining options provided a satisfactory alternative for your meals. Thank you once again for choosing ibis budget Melbourne Airport for your accommodation needs. We take pride in providing a budget-friendly option with the essential comforts for travelers like yourself. We look forward to welcoming you back soon. Kind regards, ibis Budget Melbourne Airport Team

Close to airport but overpriced

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room is small, shower box is small and with no shower curtain making the floor wet after shower. The washing basin is at the other end of the room, far away from the toilet, making it very inconvenient. Although breakfast is included but hot drink like coffee is at extra charge. Compare with Ibis budget hotels in other countries, it is a bit overpriced. The upside is that it is close to the airport, good for catching an early flight.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are pleased to hear that our close proximity to the airport was convenient for your travel needs. We regret to hear that certain aspects of your stay did not meet your expectations. Our hotel is designed to offer budget-friendly accommodation, which may reflect in the size of our rooms and facilities. We note your comments regarding the shower design and basin location and appreciate your desire for more convenient amenities. While we strive to maintain competitive pricing, we understand that everyone's perception of value can differ. We are glad to include breakfast in our room rates, although we apologize if any additional charges for hot drinks were not to your satisfaction. Rest assured, we are continuously looking at ways to enhance our services and facilities within the constraints of our budget offering. It is gratifying to know that the ease of access to the airport was a highlight of your stay, and we trust this provided some comfort during your travels. The entire team looks forward to welcoming you back. Kindest regards, ibis Budget Melbourne Airport Team

Convinient and very neat with friendly staff

Customer review rating 5.0/5

Aminio K. Business - Confirmed reviews ALL

A lovely one

Dear Aminio, Thank you for such a great review. We are heartened to hear that our staff's friendliness greatly contributed to your enjoyable experience. Thank you for recognizing our dedication to cleanliness; our team works tirelessly to ensure our premises maintain the high standards our guests expect. While we notice you did not comment on our sustainable initiatives, we hope you found our efforts towards environmental stewardship reassuring during your stay. Furthermore, we are pleased that our additional services met your needs and expectations. It is always encouraging to receive positive feedback about our team members, and we are proud that our receptionist made a lasting impression on you. We believe it's the people who truly make the ibis budget Melbourne Airport experience memorable. We look forward to a return visit from you in the future. Best wishes, ibis Budget Melbourne Airport Team

1 night stay

Customer review rating 3.0/5

Joy Couples - Confirmed reviews ALL

Positives - helpful when I rang to check if we were on the ground floor, booking was immediately changed to the ground floor - helpful staff member staff member also booked a taxi to pick us up 6 am following morning - thankyou staff member was efficient on check-in, and helpful with information Negatives double bed was pushed to the side of the room, so one person was squashed up to the wall - would expect for the price paid to have equal access to the bed either side no taxi company interested in going the short distance to the property from the airport - which usually not an issue, and probably a welcome walk after confinement of plane. However, some people have mobility issues, and as well as normal luggage, have packed mobility aids that they need to get from A to B. So after booking the hotel, which we chose as it was conveniently located to the airport, finding out this information was a negative.

Dear Joy, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our staff made a positive impact during your stay and were able to assist you promptly, ensuring a ground floor room for your convenience and efficient check-in. Our team takes pride in delivering helpful and informative service. However, we regret to hear that the bed comfort did not meet your expectations. Additionally, we apologize for any inconvenience the room layout may have caused, with the double bed placement not providing equal access on both sides. We also take note of your concerns regarding the taxi availability from the airport, particularly for guests with mobility aids. While we are located within walking distance to the airport, we understand that this may not be suitable for everyone and appreciate this aspect being brought to our attention. Your review is invaluable in helping us maintain and improve our guest experience. Rest assured, we are committed to offering a comfortable and convenient stay for all our guests. We hope to welcome you back. Best wishes, ibis Budget Melbourne Airport Team

Good spot next to the airport

Customer review rating 1.5/5

T Couples - Confirmed reviews ALL

Overpriced for the quality of the room. It needs to be no more than around $100 for a standard room.

Dear Guest, Thank you for taking the time to review your visit. We are pleased to hear that our proximity to the airport was convenient for your travel needs. We regret to hear that you found the pricing to be incongruent with the room quality. While our hotel aims to provide a budget-friendly option for travelers, we strive to maintain a standard that aligns with our guests' expectations. Please rest assured that we offer competitive rates that reflect the convenience of our location and the services we provide. Our team is dedicated to ensuring a clean and comfortable stay, and while our room sizes and design are reflective of the ibis budget brand, we hope that our friendly staff and the cleanliness of our hotel added some comfort to your stay. We do appreciate your input as it is crucial for our ongoing commitment to improve our guest experience. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, ibis Budget Melbourne Airport Team

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