Hotel - Mercure Alameda Quito
Mercure Hotel Mercure Hotel

Mercure Alameda Quito

4.0/5 877 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • MARISCAL SUCRE
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASAMBLEA NACIONAL2 km / 1.24 mi SRI1 km / 0.62 mi
CANCILLERIA ECUADOR1 km / 0.62 mi

Congress centre

CEMEXPO30 km / 18.64 mi EXPOCENTURY3 km / 1.86 mi

Exhibition centre

EXPOCENTURY3 km / 1.86 mi

Your meetings and events

The contemporary-designed events area includes six halls with a capacity of between 15 and 150 people. Our staff will cover everything, from planning to carrying out your event in a professional manner, attending to all of your requests.

Mercure Alameda Quito Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CEIBOS 42 m2 2 m 0 0 20 0 0
CIPRECES 42 m2 2 m 25 18 20 15 32
PINOS 60 m2 2 m 20 20 20 25 30
LAURELES 75 m2 2 m 30 25 25 35 40
CEDROS 97 m2 2 m 30 20 20 20 40
ARUPOS 115 m2 2 m 60 25 60 30 50
ROBLES 182 m2 2 m 120 50 50 60 120
ÁLAMOS 200 m2 3 m 200 60 200 120 150
    • Auditorium
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 143 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,272 reviews

Our guest reviews for
Mercure Alameda Quito

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 877 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Roger Y. Friends - 07/07/2019 AccorHotels certified review
« A beautiful room upgrade and a very attentive staff made our stay extremely enjoyable. »

Upon our arrival we were pleasantly surprised to learn we had been given room upgrades to what can only be described as amazing rooms. The staff, from the moment of our arrival, at the front desk, the bellhop and the restaurant staff were extremely knowledgeable and helpful. Due to our schedule we were only able to spend one day and night at your hotel but wished we could have stayed longer.

Cathy K. Friends - 02/07/2019 AccorHotels certified review
« The best hotel on our vacation! »

I was initially worried that the hotel was too far from the airport since we were staying for only one night and would need to be back at the airport early the next morning. However, our rooms were upgraded without having to request it. the rooms were very spacious with extremely comfortable king size beds, sitting area and couch. The bathroom was ginormous and beautiful. We wished we were staying more than one night. The ride to the airport the next morning (a Saturday) was a piece of cake!

Mónica H. O. Business - 27/06/2019 AccorHotels certified review
« Excelente »

Sumamente satisfactorio, personal muy amable

Elvira S. Business - 17/06/2019 AccorHotels certified review
« Pleasant »

People are very kind, food is great, but I missed the refrigerator in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elvira, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera Gerente General

Jerri Couples - 06/06/2019 AccorHotels certified review
« very nice hotel »

Very clean and nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Anonymous Couples - 31/05/2019 AccorHotels certified review
« Satisfied »

Room space was adequate but lighting was quite poor which made the rooms depressing

Leni S. Families - 28/05/2019 AccorHotels certified review

Great staff and awesome hotel

Patty Friends - 27/05/2019 AccorHotels certified review
« Great stay prior to group tour »

I stayed at the Mercure for four nights, three as part of a group tour and one prior to the tour on my own. The hotel and staff was wonderful to work with; communicated easily via email to coordinate transport from the airport upon arrival and swiftly assisting in changing rooms when I moved under the group tour reserved rooms. Would stay here again!

Oscar A. N. Couples - 21/05/2019 AccorHotels certified review
« EXCELENTE »

TOTALMENTE SATISFACTORIA

Nla Friends - 19/05/2019 AccorHotels certified review
« AGoodExperience in a well located hotel »

I was happy to see a desire to cut down on plastic bottles but it was difficult for me to go up and down the stairs to the water stations. The breakfast was excellent and the staff of the hotel were very nice and accommodating. The hotel is well located.

Christian Families - 14/05/2019 AccorHotels certified review
« Great Mother's Day Buffet »

Food was on spot, no long line, no long waiting time, great flavor and presentation. Good mix of choices. Great service and music. Tables were properly spaced, not one just next to the other to try to accommodate more people. The best Mother's Day event organized by a local hotel, and good price.

Maya C. Solo - 10/05/2019 AccorHotels certified review

Perfect and extremely satisfactory.

Maria M. Business - 30/04/2019 AccorHotels certified review
« OEA 2019 »

The delegation was greeted with courtesy and efficiency, although it was after midnight. The attention at the restaurant was cordial.

Peter Solo - 28/04/2019 AccorHotels certified review
« Great place to stay with friendly, helpful staff. »

Everything I expected was provided. The bed was comfortable, the room clean and staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Trisha T. Friends - 25/04/2019 AccorHotels certified review
« Comfortable night for a short stay »

We stayed very briefly for the night before heading to our next stop. But the front desk was ready for us a 0130 and showed us to our room quickly. Breakfast the next morning was filling before we headed out exploring and onto Riobamba.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trisha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Djalma B. R. Business - 20/04/2019 AccorHotels certified review
« Satisfactorio »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Djalma Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verla pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Giancarlo T. G. Business - 13/04/2019 AccorHotels certified review
« Excellent service!!! »

It was just great as always! Great location and the people there is amazing really friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Giancarlo, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verlo pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Betty A. Families - 11/04/2019 AccorHotels certified review
« As always...WONDERFUL! This is our 4th year staying at Mercure Alameda when we come visit family. »

We always enjoy staying here. The staff is very accomodating, friendly and professional. Any concerns are addressed immediately. The desk staff take a genuine interest in making sure everything is being taken care of. The valets and service personnel are also very warm and accomodating. The rooms are very spacious! We enjoy being there! We really like the location and the convenience of being able to walk around to shopping and restaurants...although the SPICY restaurant and the cafe are also very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betty, We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera General Manager

Jm Couples - 05/04/2019 AccorHotels certified review
« Friendly »

enjoyable facilities with friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

N. Business - 04/04/2019 AccorHotels certified review
« Very good hotel for a working trip »

Very good breakfast, very welcoming and available staff, spatious room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lidia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

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