Hotel - Mercure São Paulo Paulista Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Paulista Hotel

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4.0/5 750 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing
  • Porter  (Nearby)
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CALDBURY ADAMS1 km / 0.62 mi FIESP0.8 km / 0.5 mi PETROBRAS0.7 km / 0.43 mi
CITIBANK0.5 km / 0.31 mi IBM2 km / 1.24 mi ULTRAGAS1.3 km / 0.81 mi

Congress centre

CENTRO DE CONVENÇOES REBOUÇAS1.5 km / 0.93 mi CENTRO DE CONVENÇÕES FREI CANECA2 km / 1.24 mi CENTRO DE CONVENÇÕES SÃO LUIS1 km / 0.62 mi FECOMERCIO1.5 km / 0.93 mi

Exhibition centre

PARQUE IBIRAPUERA3 km / 1.86 mi

Your meetings and events

The events area has 4 rooms with capacity for up to 140 people. The hotel offers a specialist support team who can adapt the space to meet your specific requirements.

Mercure São Paulo Paulista Hotel Meeting Room 2 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
A+B 94 m2 3 m 80 24 26 30 0
A+B+C 142 m2 3 m 140 38 42 60 18
FORMAS (C) 48 m2 3 m 40 16 14 16 18
HISTÓRIA DA ARTE (B) 47 m2 3 m 40 16 14 16 18
MODERNIDADE (A) 47 m2 3 m 40 16 14 16 18
SENTIDOS 30 m2 3 m 20 14 12 16 0
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WiFi access
    • Airconditioned meeting room
    • High speed transmission line
    • Podium
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs.The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Computer
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating Based on 6,808 reviews

Our guest reviews for Mercure São Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 750 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Marie O. Business - 11/04/2018
« I always find the people at the Mercure Hotel warm, friendly and very welcoming. Every effort is made to make guests feel welcome even if they do not understand Portuguese. »

I really enjoy my stays at your hotel. It is perfectly located to all the things I want, shopping, church and of corse Paulista Ave! I always feel safe walking around your hotel area and everyone at the hotel is warm respectful and work very hard to accomodate my lack of Portuguese. Your hotel is warm and welcoming to me every time I stay with you. Rooms comfortable and nicely laid out to work or relax. I also had a pickup booked for the airport at 4:15 pm and the front office staff kindly allowed me a 2 pm checkout time. I really appreciated this!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie Margaret O., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Mario C. Business - 30/03/2018
« Friendly staff, accommodating and problems addressed fast! »

I arrived early and a room was unavailable for early check in, but soon after (5-min) they had it for me. Unfortunately, the room had ants and they offered to change me to another room right away. The only thing that is missing is an iron and ironing board in the room. Every morning I had to ask for it to be brought to me. This is somewhat key to being a 'business' hotel, so hopefully it can be quickly addressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario Ernesto C., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Jp G. Business - 27/03/2018
« Bad internet no deal »

Bedroom ok, shower ok. Bad internet, hidden fees for parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao Paulo G., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Belviso Assistant Manager

AccorHotels certified review
Susan Solo - 26/03/2018
« Could do much better »

Hairs all over the bathroom floor. No quilt cover on duvet Just a matress sheet with quilt on te bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren H., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Rebeca L. Couples - 19/03/2018
« I certainly would come back to it »

The staff is very pleasant and kind. The common areas and rooms are well designed and comfortable and breakfast is plentiful and varied. I have been there attending to personal interests but could come back for business as well. I have had some difficulty with room temperature controller and disliked the window at the bathroom which is a little bit larger than my privacy has expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebeca Tourinho L., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Yemi Business - 19/03/2018
« Satisfactory »

It was okay for my first time in Sao Paulo. Was mostly very busy and out of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Belviso Assistant Manager

AccorHotels certified review
Windsor H. Solo - 19/03/2018
« WINDSOR CARDOSO DA H. »

SEMPRE EXCELENTE

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Anderson da H., Bom dia Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

AccorHotels certified review
Jamie K. Business - 16/03/2018
« Fantastic hotel with super helpful staff! »

I stayed here for work, and consistently had a lot of help I needed from hotel staff - with equipment, organisation, parking, taxis etc. All the staff went above and beyond to help me at every turn, and made what could have been a stressful time a really relaxing, safe, enjoyable experience. It was a real collaboration!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher L., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Jose I. M. Business - 15/03/2018
« MERCURE PAULISTANO »

Great experience, staff very friendly, location excellent, rooms very comfortable and very well distributed. Very comfortable bedding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Belviso Assistant Manager

AccorHotels certified review
Andre Business - 14/03/2018

It was mainly ok just that the air condition did not always work properly and the room was very humid. The rest was good with a nice breakfast. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andre, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. We ensure that your comment will be passed on to our team in order to identify improvements in our services. We hope to welcome you again very soon , Kind Regards, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

TripAdvisor review
Friends getaway - 14/03/2018
« Very central hotel »

The reception mananger was a very pleasent and serviceminded person.Who speak perfect english.The room was very nice and a good breakfast.Take a Uber from the airport to the hotel and from the hotel and the airport the trip cost about 64 Reals a common taxi more than 100.. They have a huge supermarket called extra where you can find everything is only 10 minutes walk from the hotel..You can find 3 Malls within walking distance..On sunday the paulista street is closed for traffic and you will find they have markets all over..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio417 Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards,

AccorHotels certified review
Tori Business - 13/03/2018
« Great location »

The bed was great; room was clean and lighting sufficient. The location is great and it’s one of my top choices whenever I am in SP. the only reason I didn’t gave a 10 was the service at the reception. Overall, the receptionists were professional and efficient. However, at one point in time when I was trying to ask for help. The two young women were too busy to offer help but were giggling between the two. When the blondish hair one finally attended to me, she had this impatient look on her face and gave me a bad impression. I waited for her and asked politely but I think she could have just smiled and said wait a little instead of ignoring me. And pretending to smile won’t kill anyone but a smiley face enhances the perception of good customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Voonchin P., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Felipe Business - 12/03/2018
« Very good »

The hotel is good for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Felipe G., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista . Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

AccorHotels certified review
Anonymous Business - 12/03/2018
« Was worse than the previous time »

Nice staff, nice food, loved the complimantary Shiatsu BUT the room was very bad this time: broken shower, leaky tap, phone room out of service and not enough light in the room due to removed lamps from the walls. Really strange!

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Ana Paula K., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista . Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços e prevenir futuras ocorrências. Espero ter a oportunidade de melhor serví-la num futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

AccorHotels certified review
Anonymous Business - 08/03/2018
« Room was clean, bed was good. »

I was very upset checking into the Hotel as there was only 1 person working at the reception, and 3 of us in line. When it was my turn to be checked in, he turned to a man standing at the desk and checked him it, instead of me, when it clearly was not his turn. I expressed my displeasure of this and received an insincere apology.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita H., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Anonymous Business - 04/03/2018

Service was good. But WiFi in the room was horrible. Toilet ceiling was leaking but staff fixed it promptly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun Cheat G., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Vicky Business - 03/03/2018
« Helpful staff and pleasant stay »

I enjoyed it. The room was clean and well equipped and the staff were helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria Roisin T., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager

AccorHotels certified review
Anonymous Business - 26/02/2018
« great option -- friendly and proactive staff, good breakfast »

pros -- great neighborhood, fab staff, nice breakfast, comfortable bed cons -- TV difficult to work, no Olympics available for viewing, no washcloths in bathroom, leaky toilet,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly Ann J., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

AccorHotels certified review
Anonymous Business - 25/02/2018
« Satisfatoria »

Boa

Our hotel has responded to the review
Our hotel has responded to the review

Sr. David H., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Sinceramente, Rosilene Weisshaupt Gerente Geral 11…

AccorHotels certified review
Rubens M. N. Business - 24/02/2018
« Relaxing »

Pleasant, relaxing and very respectful. And with a delicious breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Rubens Mascarenhas Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

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