Hotel - Mercure Rio de Janeiro Arpoador Hotel
Mercure Hotel Mercure Hotel

Mercure Rio de Janeiro Arpoador Hotel

3.5/5 914 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

NOKIA10 km / 6.21 mi

Congress centre

RIO CENTRO25 km / 15.54 mi SULAMERICA10 km / 6.21 mi

Our rooms

All apartments are decorated in a modern style, with a comfortable bedroom, lounge, desk, air conditioning, balcony, fitted kitchen, LCD TV, Wi-Fi Internet, safe and voicemail.

  • 49 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Fax machine
    • Minibar
    • Full kitchen
    • Microwave in room
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,364 reviews

Our guest reviews for
Mercure Rio de Janeiro Arpoador Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 914 reviews
Anonymous Solo - 23/07/2019 AccorHotels review
« Mr Peter C. »

I had a pleasant stay, location, room and breakfast were good. There was an intermittent noise coming from the aircon all night which did not allow me to sleep. I am considering straying elsewhere next time I visit.

Anja O. R. 4. N. D. A. U. Couples - 23/07/2019 AccorHotels review
« Nice location but disappointing rooms »

The location is great, right between Ipanema & Copacabana and very Safe. The rooms are small apartments with small kitchenette, small bathroom and small bedroom plus balcony and 2 TVs! It is practical but very old fashioned and plain, the rooms are not pretty at all! They are not according to Mercure Standard: tiny basin in the bathroom, my dentist has a bigger bowl to spit in. Tiny shower cubicle, marks on the walls and holes around the Aircon, worn furniture altogether. Breakfast was ok and sufficient. Staff was very friendly.

L. Y. A. Solo - 23/07/2019 AccorHotels review
« 2019 July stay »

Excellent location, lovely staff, big and clean apartment, and nice breakfast. Thank you too for the welcome drink voucher and snacks prepared in the apartment!

Rodrigo O. Business - 20/07/2019 AccorHotels review
« Very satisfied! »

Friendly people, in a clean and nice hotel

David M. J. Solo - 17/07/2019 AccorHotels review
« Good check in experience »

Good check in experience. Room booked was as expected. Breakfast selection was very limited

Lawrence F. Solo - 09/07/2019 AccorHotels review
« My experience was very good. »

The location of the hotel was great and the staff (Priscila and Leticia) were extremely helpful.

Fabricio Business - 02/07/2019 AccorHotels review

Terrible curtain system

Reginaldo P. Solo - 17/06/2019 AccorHotels review
« The reception was the best I have seen, friendly and knowledgeable. »

I loved the location, breakfast, reception. The hotel was clean, best stay I have had in Rio!

C H. Business - 20/05/2019 AccorHotels review
« Always pleasant place to stay right in the middle of Copacabana and Ipanema beach »

Conveniently located in the heart of Zona Sul with nice staffs. Good view with separate bed room and living with kitchen. As rooms are equipped with kitchen, restaurant opens for breakfast only, but there is rooms service.

Geraldo K. Families - 01/05/2019 AccorHotels review
« Almost perfect »

Great hotel in a perfect place in Rio de Janeiro. The employs, mainly the Mr. Victor, were very competent. The breakfast was a little bit expensive, but it was too, with Nespresso Machine. Excellent room too and a nice bathroom. If I must to give a suggestion, the only one would be a instalation of a little shower in the shower box.

Pam Couples - 26/04/2019 AccorHotels review
« We loved staying here »

We loved our mercure stay. All the staff were very helpful and it made our stay very pleasant. We felt the staff and accommodations were excellent.

Anonymous Couples - 21/04/2019 AccorHotels review
« Great »

Great. Staff were very helpful and lovely, including housekeeping staff. Apartment was a good size and we appreciated the kitchen. Perhaps tell clients on check in that they need to ask for the cooking equipment - this did not worry us but it was slightly confusing at first.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at Mercure RJ Arpoador It was with pleasure that we received your feedback. I will share your comments with our team. Your satisfaction is the best reward for our employees who work daily to deliver a quality service . There is the possibility to say what you think of us at TripAdvisor website! Five minutes are enough to tell everybody about your experience. TripAdvisor website: https://www.tripadvisor.co.uk/Hotel_Review-g303506-d299454-Reviews-Mercure_Rio_de_Janeiro_Arpoador_Hotel-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Will be a pleasure to welcome you again at Rio de Janeiro. Sincerely, Cleiton C Hermes General Manager

Nayim Friends - 18/04/2019 AccorHotels review
« Great Staff »

Was a really pleasant experience. It was ideal for us as a group of friends. Location is great, in between Ipanema and Copacabana beach. The breakfast was of a good standard and had variety. All staff at front desk spoke good English and were exceptionally helpful which was convenient for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at Mercure RJ Arpoador It was with pleasure that we received your feedback. I will share your comments with our team. Your satisfaction is the best reward for our employees who work daily to deliver a quality service . There is the possibility to say what you think of us at TripAdvisor website! Five minutes are enough to tell everybody about your experience. TripAdvisor website: https://www.tripadvisor.co.uk/Hotel_Review-g303506-d299454-Reviews-Mercure_Rio_de_Janeiro_Arpoador_Hotel-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Will be a pleasure to welcome you again at Rio de Janeiro. Cleiton C Hermes General Manager

Anonymous Families - 02/04/2019 AccorHotels review
« Needs improvements, but really nice staff »

The hotel is pretty outdated. We had problems with bathroom and save box. The rooms were clean and staff careful. But I am not sure if I would choose this hotel again. It for not feel as a Mercure hotel . I have been in better mercure before. A little bit disability.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolina Medina F., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cleiton C Hermes General Manager

Chris Couples - 09/03/2019 AccorHotels review

Lovely apartment, nice and quiet and staff were friendly and helpful.

Flor Friends - 04/03/2019 AccorHotels review
« Satisfecho »

Satisfactoria

Julie W. Couples - 04/03/2019 AccorHotels review
« Great views and front counter service but poor room quality facilities and service. »

Overall it was a reasonably good experience but was somewhat spoilt by some problems with the room itself and having the room cleaned within a reasonable timeframe. Problems with the room were:- 1. External sliding doors could not be locked and one actually pulled away from the door frame. 2. The set-top box in the bedroom was detached from the wall and had to be balanced on top of the TV to work. 3. The pipes under the sink leaked. 4. The freezer section in the refrigerator badly needed defrosting. 5. On one day our room was not cleaned until after 6pm and it was fortunate we had access to pool towels so we could shower before going to dinner. Problems with facilities were:- The pool was not open for a full day despite the outside temperature being 37degrees C

Aaron L. Business - 02/03/2019 AccorHotels review
« Pleasant and convenient place to stay »

Love the location as it's convenient located between Ipanema and Copacabana. The rooms is nice and fully equipped.

Anonymous Couples - 28/02/2019 AccorHotels review

Welcome desk/checkin horrible. Rooms good. Cleaning; room clean no soap refill for 2 days though

Noelia Friends - 26/02/2019 AccorHotels review
« Comments »

Green: - Location: the apart is close to Copacabana and Ipanema, we could come and go to every places without a problem: beach, bars, resto...It is safe, but in Rio, you need to walk with care. - Personal assistant: They all 're kind and friendly people. - Shower: nice!!! - Calmed Down: no sound. Red: Rooms: are only for two, we rent for 3 and stays short. Kitchen: is too small and we needed to ask for all the cookware. Toilet: was covered most of the time. Pool: is open up at 5pm, it could be better if were until 20pm. We never used! Thanks!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates