Hotel - Mercure Rio de Janeiro Arpoador Hotel
Mercure Hotel Mercure Hotel

Mercure Rio de Janeiro Arpoador Hotel

3.5/5 922 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

NOKIA10 km / 6.21 mi

Congress centre

RIO CENTRO25 km / 15.54 mi SULAMERICA10 km / 6.21 mi

Our rooms

All apartments are decorated in a modern style, with a comfortable bedroom, lounge, desk, air conditioning, balcony, fitted kitchen, LCD TV, Wi-Fi Internet, safe and voicemail.

  • 49 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Fax machine
    • Minibar
    • Full kitchen
    • Microwave in room
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 3,467 reviews

Our guest reviews for
Mercure Rio de Janeiro Arpoador Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 922 reviews
Simon S. Couples - 12/11/2019 Confirmed reviews AccorHotels
« Between paradise »

The hotel is located between Ipanema and Copacabana beach. 2 minutes walking distance. Staff in general speaks english, if not they will transfer you to someone who take care of you. Room cleanliness is perfect. The housekeeping staff smiles at you. Breakfast is awesome, the best was the Crêpes with chocolate. Pool is good for a little refreshment during the afternoon. Love the water in the lobby. Everything was perfect. Thank you for the experience, now we are back in the snow in Canada, Quebec City. Already miss Brazil.

R. M. Families - 12/11/2019 Confirmed reviews AccorHotels

Good moment at this hotel ! Nice staff especially Maria in reception ! The pool was closed during all Monday so we can’t use. No soap in the toilet at the restaurant.

Anonymous Solo - 02/11/2019 Confirmed reviews AccorHotels

Elevator needs maintenance. I I would press my floor number, and it would not stop there. This happened on two different days. B4 is the bathroom used by waiting guests. The button for B4, is virtually invisible from useage. It led to a not so pleasant experience for me. I think maid service needs a makeover. I am working my day on their schedule. There were no Room Boards that say "do not disturb" or "make up my room" Whoever prepared that room, left out a very important thing. I usually rent an apartment in Rio, so I was not really looking for them. I would get knocks on the door at least 3 times a day. I Only one person at the front desk asked me if I had a room board (new phrase for me) figured it out. and two were left for me at the front desk. Four days of hell, and finally we got it straight. Also all staff (cleaning included) need better communications with each other.

Andrew Solo - 27/10/2019 Confirmed reviews AccorHotels
« Convenient »

Nice short stay. Very helpful reception staff. The wifi is a bit weak. Hotel needs renovation. Convenient location.

Philip Business - 24/10/2019 Confirmed reviews AccorHotels
« Comfort by the beach »

This hotel is wonderfully located a five minute walk to either Copacabana or Ipanema beach. It's a small hotel, the lobby consists of the front desk and a couch, but the rooms are very spacious with a separate bedroom and kitchenette. You can walk to many interesting places and the neighborhood felt very safe to stroll around.

Alexandre G. B. Couples - 22/10/2019 Confirmed reviews AccorHotels
« Small problems in the infrastructure of the room, but all solved and satisfied overall »

Had problems on arrival. Safe was locked open and unusable until next morning. Probable gas leak from stove also solved next morning. Other than this small issues, overall service was excellent. Localization was very good. Breakfast also excellent. Returned home satisfied.

Tommy Friends - 20/10/2019 Confirmed reviews AccorHotels
« Service minded and friendly staff, but dirty room »

The staff was very friendly and service minded. I spent a full day in Rio, and were allowed to stor my luggage there free of charge and the staff made sure this was possible in an excellent way. Breakfast was good with a nice selection of different dishes. Only drawback was the very dirty shower in my room and a AC unit which was difficult to control.

Gerard Couples - 15/10/2019 Confirmed reviews AccorHotels
« Week end in Rio »

Hotel very well located, in the very middle of Ipanema & Copacabana. Nice location, nice room.

Isa Friends - 09/10/2019 Confirmed reviews AccorHotels

Good location, but the apartments are old. They don't have 24hour room service. I don't think it's a good cost/benefit.

Denisa Friends - 28/09/2019 Confirmed reviews AccorHotels
« Staff very helpful, the rooms were clean but needs some updates maybe. »

The extra couch in the living room was not that comfortable, and the electricity room next to our apartment was quite noisy, but overall the help of the staff and the location made it a very nice stay for us in Rio.

Andres Friends - 26/09/2019 Confirmed reviews AccorHotels
« friendly »

the personal was great, kind, and happy

Gilda F. Business - 11/09/2019 Confirmed reviews AccorHotels
« Good. »

Could be better, regarding WiFi and tv connection WiFi did not work in bedroom even after more than 5 requests. Since I had surgery, Had to move to living room in order to have internet connection. Rooms were only well cleaned with the assistance of the “governança”, otherwise, counters were dirty, no dusting as it should.

Anonymous Solo - 10/09/2019 Confirmed reviews AccorHotels
« Do no stay there »

Old room, only thf location is good

Anonymous Solo - 23/07/2019 Confirmed reviews AccorHotels
« Mr Peter C. »

I had a pleasant stay, location, room and breakfast were good. There was an intermittent noise coming from the aircon all night which did not allow me to sleep. I am considering straying elsewhere next time I visit.

Anja O. R. 4. N. D. A. U. Couples - 23/07/2019 Confirmed reviews AccorHotels
« Nice location but disappointing rooms »

The location is great, right between Ipanema & Copacabana and very Safe. The rooms are small apartments with small kitchenette, small bathroom and small bedroom plus balcony and 2 TVs! It is practical but very old fashioned and plain, the rooms are not pretty at all! They are not according to Mercure Standard: tiny basin in the bathroom, my dentist has a bigger bowl to spit in. Tiny shower cubicle, marks on the walls and holes around the Aircon, worn furniture altogether. Breakfast was ok and sufficient. Staff was very friendly.

L. Y. A. Solo - 23/07/2019 Confirmed reviews AccorHotels
« 2019 July stay »

Excellent location, lovely staff, big and clean apartment, and nice breakfast. Thank you too for the welcome drink voucher and snacks prepared in the apartment!

Rodrigo O. Business - 20/07/2019 Confirmed reviews AccorHotels
« Very satisfied! »

Friendly people, in a clean and nice hotel

David M. J. Solo - 17/07/2019 Confirmed reviews AccorHotels
« Good check in experience »

Good check in experience. Room booked was as expected. Breakfast selection was very limited

Lawrence F. Solo - 09/07/2019 Confirmed reviews AccorHotels
« My experience was very good. »

The location of the hotel was great and the staff (Priscila and Leticia) were extremely helpful.

Fabricio Business - 02/07/2019 Confirmed reviews AccorHotels

Terrible curtain system

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