Hotel - Mercure Rio de Janeiro Ipanema
Mercure Hotel Mercure Hotel

Mercure Rio de Janeiro Ipanema

3.5/5 736 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CENTRO MOURISCO5 km / 3 mi NOKIA5 km / 3 mi
IBM5 km / 3 mi TORRE DO RIO SUL6 km / 4 mi

Congress centre

RIO CENTRO25 km / 15 mi

Exhibition and convention centre

RIO CENTRO32 km / 20 mi SUL AMÉRICA10 km / 6 mi

Exhibition centre

HSBC ARENA25 km / 15 mi

Our rooms

  • 50 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Full kitchen
    • Microwave in room
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 2,091 reviews

Our guest reviews for
Mercure Rio de Janeiro Ipanema

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 736 reviews
Anonymous Business - 10/11/2019 Confirmed reviews AccorHotels
« The hotel covers the basics. »

Breakfast is good, personnel is friendly Airco was way too cold and directly on my shoulder in bed Room was basic, clean but outdated No water cooker, no water bottles

David S. Families - 10/11/2019 Confirmed reviews AccorHotels
« bueno »

we enjoyed our stay in Ipanema mercure ,it was sited perfectly for both Playas and had a nice swimming pool which we used daily. When I had my phone and wallet stolen the staff helped me call my bank and arrange blocking my cards and setting up an alternative means of getting funds, without this help the holiday could have been a disaster.

Duarte Business - 28/10/2019 Confirmed reviews AccorHotels
« Very basic apartment, that was clean but looked too old and in need of refurbishment. Wouldn't repeat it! »

As described in the title, the apart-hotel is old and falls short of typical Mercure standards. The room was clean, but looking old and very basic. This was "ok" for 1 night, but I wouldn't repeat again. The breakfast was good but lacked variety of choice. Reception staff were nice but lacked flexibility to solve small issues - I took a taxi which didn't accept card (must have been the single one I encountered in my week-long trip to Brazil) and the reception staff refused to settle the taxi bill and let me pay by card at checkout. Moreover, they didn't issue an invoice at checkout and I had to contact Accor Hotels and request it later.

Anonymous Couples - 23/10/2019 Confirmed reviews AccorHotels
« Great »

We had a great experience, unfortunately our flight was delayed so we missed our first night, but we were able to check into our room around 11am on the second day and the reception staff were very helpful. They assisted us in booking tours and were able to suggest activities to do around the area which they wrote on a map. They booked us taxis when needed and made sure everything was ready for us as needed.

Patricia Business - 21/10/2019 Confirmed reviews AccorHotels
« Good localization but very old infra-structure »

I have all I needed for an one night stay, but I wouldn't like to stay more, because all the furniture are very old, from microwave to bed. Bedroom TV remote control were not working (I used the other one available). The drain in bathroom wasn't enough for the volume of water generated during shower. Besides, breakfast was just ok for such high price, I couldn't see that freshness and variety I expected in a R$300,00/night hotel. Outlets out of standard.

Simon Solo - 02/10/2019 Confirmed reviews AccorHotels
« Convenient location, clean spacious apartment & excellent breakfast »

I very much enjoyed my stay. The apartment hotel was in a convenient location, close to both Ipanema and Copacabana beaches and the metro, as well as several supermarkets and other shops. The room on the ninth floor was spacious and very clean. I booked it as a single occupancy. The decor didn't resemble the main promotional photos. It was slightly older and more basic looking, however of a good standard and lived up to my expectations. The kitchen area was a good size with a handy hob and microwave. There was no pots and pans in the room and a notice informed me to request these, which I did and they arrived very promptly. There were no utensils in the drawers such as a tin/can opener, stirring spoon or spatula, just crockery, glasses and cutlery but nevertheless I was able to cook simple meals. The room overlooked surrounding buildings and the hills, a nice city view. Some noise could be heard at night through the windows but nothing to keep me awake. There was a great deal of storage in the wardrobes and cabinets. Breakfast was excellent, very tasty with a wide range of fresh fruit, cereals, hot food, breads, cakes and more. Staff were polite and helpful. I found out during my stay that I was able upon request to leave my luggage on the day of departure for the afternoon due to a late flight (something that I note is not listed on the site or booking.com). Overall, a great value hotel and recommended.

Jason D. Solo - 26/09/2019 Confirmed reviews AccorHotels
« Great value for money. »

Basic venue. Large rooms. Fantastic location. Very friendly and helpful staff.

Morag Couples - 17/09/2019 Confirmed reviews AccorHotels
« Great location, great staff, great breakfast »

Loved the convenient location. Staff were friendly and helpful. Breakfast was best we had on the holiday. The room was really spacious but with no view. It wasn't fancy but all worked well.

Pilar Business - 09/09/2019 Confirmed reviews AccorHotels

My overall experience was not good. I do not want to return. For the paid fee the hotel is under expectations Door did not lock, only when closing it hard (disturbing for all other people at the hotel) room light could not turn off shampoo/soap/shower hat were not renewed

Business - 09/09/2019 TripAdvisor review
« Change of name, not service »

I stayed a few years ago when this was the Adagio Ipanema. It is now under the Mercure brand but the change has not affected its theme nor the good service from the staff. Located halfway between Ipanema and Copacabana, you can just walk a few block and find yourself in either one. Great price and possibility to cook on your apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Francisco, Thank you for the great review of our hotel. We hope to see you again at Mercure Ipanema. Best regards, Team Mercure

Richard G. G. Couples - 26/08/2019 Confirmed reviews AccorHotels
« Things in toom not working.! »

No toilet paper rolls! Hotel using pieces of poor quality tissue in dispenser. I had to buy my own toilet paper. Nob in bathroon spray and hose broken. One door to balcony not able to open! Advised hotel. Nothing repsired! I like Grand Mercure Ibirapuera Sao Paulo. Room very good service good.

Francisco J. Business - 25/08/2019 Confirmed reviews AccorHotels
« Change of name but same service »

Even if I stayed just for one night, the Mercure RJ Ipanema (previously under the Adagio brand) continues to have that treatment that makes you feel at home. Great apartments especially for a longer stay (if you want to cook). Friendly staff and excellent location halfway between Ipanema and Copacabana.

C. Business - 19/08/2019 Confirmed reviews AccorHotels
« experience mixed »

The hotel basics are OK, despite a VERY small shower, difficult to access! I missed a clear communication on extra requirements I have asked during my stay: - I sent a mail informing we would arrive (I was with a business colleague who rented an additional room) early morning and whether we could get access to our room early, I did not get an answer. When I arrived to the hotel the reception was not clear at what time we could get our rooms, so it was jeopardizing for organisation of our morning - I travelled to Sao Paulo on the Wednesday and I forgot my passeport, so I could not take the flight. I contacted the hotel to ask to get my passeport (precisely ubicated in the room) and ship it to the airport with a taxi. I was asked to send a mail and then I had very confused information back, with no clear statement that they wont do it. The manager denied to discuss with me so I had to interface with the reception which did not provide cristal clear information

Angel Families - 17/08/2019 Confirmed reviews AccorHotels
« Best value for money in the best Rio location »

Friendly team, clean and best breakfast in town and best Rio location. Returning for the second time.

Mrs P. A. Families - 03/08/2019 Confirmed reviews AccorHotels
« Good »

Comfortable

Christian Families - 26/07/2019 Confirmed reviews AccorHotels
« Nice room, service and people »

The room is good and the personnel really nice, polite and helpful. Unfortunately, because of its location, it's noisy during nights with loud music from bars and discos from the area (even in the 9th floor).

Denise O. Families - 23/07/2019 Confirmed reviews AccorHotels
« Convenient »

The hotel is conveniently located between Copacabana and Ipanema. The reception staff was friendly and efficient. They kindly printed our vouchers for Maracanã and Trem do Corcovado. The Junior Suite was spacious, with wardrobes that accomodated all our belongings. However, the sofa bed was uncomfortable. It seemed to be missing the matress. There was only one blanket in the room. The cleaning crew forgot to leave bath mats in our room. Breakfast had good variety but they tookbtoo long to replace coffee.

Anonymous Families - 15/07/2019 Confirmed reviews AccorHotels
« not so good »

1 the breakfast was very poor 2 the cleaning lady never gave us more soup 3 the furniture is very old 4 there were aunts all over the floor 5 at night, you could here the sound of the hotels/apartments near by and honestly y couldn’t sleep

Rasit G. Solo - 28/06/2019 Confirmed reviews AccorHotels
« It as pleasant »

Everyone was very courteous, the breakfast was very good and the location was superb. I enjoyed my stay very much

Marcio L. Families - 15/06/2019 Confirmed reviews AccorHotels
« Unhappy »

While the hotel staff was courteous and friendly, the hotel per se was a total disappointment. I will outline below the reasons why: 1. Dirty rooms 2. Cockroaches 3. Even the renovated room that was offered after the cockroach episode was dusty and dated. 4. Noisy 5. Breakfast is too expensive. One can get the same type of breakfast with views at the Copacabana Forte for a cheaper price 6. Last hour in the hotel we went for a shower before checking out when we found out the hot water supply had been temporarily cut off. 7. Pool. The water is freezing and sunlight is very limited during the day. 8. Fitness center. Come on, really? This is definitely not a Mercure nor is it an Accor hotel. We will not go back! Thanks, Márcio L.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catia L., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cleiton C Hermes General Manager

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