Hotel - Mercure Rio de Janeiro Ipanema
Mercure Hotel Mercure Hotel

Mercure Rio de Janeiro Ipanema

3.5/5 721 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AEROPORTO SANTOS DUMONT
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CENTRO MOURISCO5 km / 3 mi NOKIA5 km / 3 mi
IBM5 km / 3 mi TORRE DO RIO SUL6 km / 4 mi

Congress centre

RIO CENTRO25 km / 15 mi

Exhibition and convention centre

RIO CENTRO32 km / 20 mi SUL AMÉRICA10 km / 6 mi

Exhibition centre

HSBC ARENA25 km / 15 mi

Our rooms

  • 50 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Full kitchen
    • Microwave in room
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 1,992 reviews

Our guest reviews for
Mercure Rio de Janeiro Ipanema

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 721 reviews
Angel Families - 17/08/2019 AccorHotels review
« Best value for money in the best Rio location »

Friendly team, clean and best breakfast in town and best Rio location. Returning for the second time.

Mrs P. A. Families - 03/08/2019 AccorHotels review
« Good »

Comfortable

Christian Families - 26/07/2019 AccorHotels review
« Nice room, service and people »

The room is good and the personnel really nice, polite and helpful. Unfortunately, because of its location, it's noisy during nights with loud music from bars and discos from the area (even in the 9th floor).

Denise O. Families - 23/07/2019 AccorHotels review
« Convenient »

The hotel is conveniently located between Copacabana and Ipanema. The reception staff was friendly and efficient. They kindly printed our vouchers for Maracanã and Trem do Corcovado. The Junior Suite was spacious, with wardrobes that accomodated all our belongings. However, the sofa bed was uncomfortable. It seemed to be missing the matress. There was only one blanket in the room. The cleaning crew forgot to leave bath mats in our room. Breakfast had good variety but they tookbtoo long to replace coffee.

Anonymous Families - 15/07/2019 AccorHotels review
« not so good »

1 the breakfast was very poor 2 the cleaning lady never gave us more soup 3 the furniture is very old 4 there were aunts all over the floor 5 at night, you could here the sound of the hotels/apartments near by and honestly y couldn’t sleep

Rasit G. Solo - 28/06/2019 AccorHotels review
« It as pleasant »

Everyone was very courteous, the breakfast was very good and the location was superb. I enjoyed my stay very much

Marcio L. Families - 15/06/2019 AccorHotels review
« Unhappy »

While the hotel staff was courteous and friendly, the hotel per se was a total disappointment. I will outline below the reasons why: 1. Dirty rooms 2. Cockroaches 3. Even the renovated room that was offered after the cockroach episode was dusty and dated. 4. Noisy 5. Breakfast is too expensive. One can get the same type of breakfast with views at the Copacabana Forte for a cheaper price 6. Last hour in the hotel we went for a shower before checking out when we found out the hot water supply had been temporarily cut off. 7. Pool. The water is freezing and sunlight is very limited during the day. 8. Fitness center. Come on, really? This is definitely not a Mercure nor is it an Accor hotel. We will not go back! Thanks, Márcio L.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catia L., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cleiton C Hermes General Manager

Jose D. Business - 27/05/2019 AccorHotels review
« COnfortable »

Everything was good

Business - 27/05/2019 TripAdvisor review
« Old hotel, not Mercure standards »

Far away from Mercure standards, the bed was old and unconfortable, the air conditioning has a relly bad smell and the furniture is too old and badly maintened. Overall impression on all Accor hotels in Rio I've been recently is that is missing a good general manager for the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for taking the time to share your feedback. We regret that the provision of our services has not lived up to your expectations, for what happened, please accept our sincere apologies. We work to provide a great experience to all guests, and it is evident in this case that we have fallen short of desired. We assure you that the necessary measures will be taken with a view to improving the quality of the services referred to above. Once again, we appreciate your feedback and hope to regain your confidence in your next stay. Best regards, Team Mercure

Slm Families - 05/05/2019 AccorHotels review
« Great location and the kitchenette was very convenient. »

Registration was simple, enjoyed the pitchers of flavoured water. Suite had enough space for family of 4, and the kitchenette design allowed me to prepare breakfast. location made easy walks, especially to grocery stores, and plentiful taxis on street. Staff friendly.

Ma… Friends - 29/04/2019 AccorHotels review

It was a great location between two famous beach, Copacabana and Ipanema . The apartment is very good .

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Marilu O., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Não deixaremos de partilhar os seus comentários com toda a equipe. Asseguramos-lhe que estamos constantemente trabalhando na melhoria das prestações de serviços como a internet. Atenciosamente, Supervisora de Qualidade

Michael D. Friends - 27/03/2019 AccorHotels review
« Perfect base for exploring Rio. »

Facilities are excellent. Service was great. Apartments are well equipped. Great shower, comfortable bed, nice kitchen. The team were extremely welcoming. We arrived early and were able to store our bags while we explored the area before checking in. The pool area is well maintained and there is even a small gym. The location for us was great. A short walk to General Osorio train station which gets you everywhere you want to go around the city. Outside the front door to the left is a supermarket and if you go right you are at Ipanema Beach right beside the Fasano Hotel which is lovely. I would stay here again on my next visit to Rio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Lancer Solo - 26/03/2019 AccorHotels review
« Very nice stay. »

This aparthotel is quite nice, especially for the offerings in Ipanema/Copa. It has a nice pool which gets good sun during the day that is open until 10PM and also a decent fitness room also open until 10PM. I had breakfast included and it was perfectly good. Many salty and sweet options, lots of coffee options. The room was very satisfactory. I appreciate the quiet AC units in both big room and bedroom. They were actually too effective and I had to turn them to a high temperature in order not to freeze! The bed was firm but perfect for my tastes. The only problem was the great lack of kitchen materials to cook or eat. There were small dishes and no real bowls. The note said you can get pots and things from the desk. The halls and rooms are quiet. The views from my top floor room were nice - towards the sea and then also towards the hills and Cristo. I was quite satisfied here and would gladly stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Cristian, Le agradecemos enormemente sus comentarios en relación a su estancia en Aparthotel Adagio Rio de Janeiro Ipanema. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Equipo Adagio Ipanema

Jose A. T. Couples - 21/03/2019 AccorHotels review
« Awesome! »

I have stayed here various times and every time is a great experience. We stay here for 7 to 10 days at a time or more per year! The staff is very helpful and great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Couples - 21/03/2019 TripAdvisor review
« Home away from home! »

With only 3 blocks from the famous Ipanema beach, is the best. Plus there are great places to eat, 3 supermarkets and next to the metro( if needed) . It also has a pool and a gym for your convenience. It does have a fully equipped kitchen so we made some brazilian cooking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Regards, Team Mercure

Jared Friends - 13/03/2019 AccorHotels review
« Simple but comfortable accomodations »

Perfect location and very accommodating staff. The rooms are simple but perfectly comfortable. I have no complaints. Really nice breakfast, makes all the difference for a traveler.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Mr. A. A. T. Friends - 13/03/2019 AccorHotels review
« It was not worth the premium price. »

It was very annoying me uncomfortable to stay at this hotel. The key to the door never worked so I had to go back to the desk every day, several times a day to be let into my room; even late at night the key did not work. At times the AC didn’t work. The hotel staff didn’t clean the room every day. The sofa bed was very uncomfortable. The bathroom was dirty and had crud in places. Just disgusting. I want my money back or a credit for the hassle I had to go through. The people at the front desk acted like they didn’t care. I want my money back.

J J. Friends - 13/03/2019 AccorHotels review
« Please Get Me Maintenance »

The card reader on my door did not work - for my entire stay. 4 days. Unacceptable.

Leonardo D. M. M. Friends - 12/03/2019 AccorHotels review
« Nice »

The treatment was so good!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Leonardo, Agradecemos os seus comentários após sua estada no Adagio RJ Ipanema. É com prazer que recebemos seus elogios. Com certeza não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Equipe Adagio Ipanema

Samuel D. T. Couples - 03/03/2019 AccorHotels review
« Not pleased »

The elevator was out of commission most time; additionally there were issues with the ac in our bedroom leaking water throughout our entries trip

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