Hotel - Sofitel Agadir Thalassa sea & spa
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Sofitel Agadir Thalassa sea & spa Hotel

4.5/5 2,013 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Pedal boat
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Only about a 3-hour flight from Europe's major cities, Sofitel Agadir is the perfect place to hold your seminars and motivational events. Host nearly 650 people with our 9 meeting rooms and take advantage of your dedicated InspiredMeetings concierge.With a sunny and mild climate all year round, the resort offers unique and surprising settings for your coffee breaks, lunches and dinners, and our teams are always on hand to enhance the experience for all of your guests.Sofitel Agadir Thalassa Sea & Spa has lots of unique settings in which to hold motivational events and team-building exercises, and has an array of original, tailor-made activities that focus on team dynamics.

Sofitel Agadir Thalassa sea & spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LE CLUB 90 m2 0 m 0 0 120 0 0
ROYAL BAY 0 m2 0 m 0 0 0 0 0
    • Auditorium
    • Podium
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 173 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Our thalasso and spa offers

4.6/5 AccorHotels Rating 2,307 reviews

Our guest reviews for
Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,013 reviews
Anonymous Couples - 04/05/2019 AccorHotels certified review
« Excellent service from your Staff »

Our experience was amazing we had some excellent service from your staff especially AbdiLatif who helped us with our checkin process make it smooth after a small misunderstanding on if it was prepaid or not. from then on he made our stay very comfortable, assisting us with everything we needed. Also the guy who greets people in the breakfast area was amazing too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at Sofitel Agadir Thalassa Sea & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Abddellatif to congratulate him for his good work. We are very pleased that you had a Magnifique stay among us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

Family - 26/04/2019 TripAdvisor review
« housekeeping »

housekeeping was very poor despite several complaints. the last day of my stay the room hadn't been done again at 5 pm 3days of 4 i had to complain at the reception that the room hadn't been done. this is not acceptable in such a hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iessinger, Thank you for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are deeply sorry that your stay among us didn't reach your expectations because of our housekeeping. We will share your remarks to our staff members to avoid this situation to happen again. We hope to welcome you once again to regain your trust. Kind regards, Mohamed AQQA General Manager Sofitel Agadir

Family - 31/03/2019 TripAdvisor review
« Watch it; there are two Sofitels in Agadir, right next to each other. »

The Thalassa Sea & Spa is a very nice Sofitel-level hotel. Clean, confortable and quiet; perfect for "getting away from it all". Excellent for those who don't really need to go into town; everything you need is right there, including direct acces to the beach. Carefull, there are two Sofitels in Agadir situated side-by-side, on the ocean front. On extended stays, you may wish to pop over to the other Sofitel for added variety in reastaurants or entertainment. Staff are efficient and friendly yet discreet (they don't overdo it). Special mention for Mounir, who was always making sure all was well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trail301181, Thank your for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are glad that you had a great stay among us and felt that everything was there for you. Mounir will be warmly thanks for making sure your stay was well. We hope to welcome you again very soon at Sofitel Agadir. Kind regards, Mohamed AQQA Directeur Sofitel Agadir

Shahida P. Families - 29/03/2019 AccorHotels certified review
« Fantastic hotel and Staff - the reason we keep returning! »

Overall had a fantastic stay. Hotel is very nice, but it's the amazing staff that keep bringing us back - this is now our third stay at Sofitel Thalassa and Spa! I would like to especially mention Ghizlaine, the Guest Relations Manager, who went out of her way to ensure that we had an excellent stay. My family and I are very thankful to her for that. I hope we see her at this hotel for many years to come. Also, I would like to thank Noura at Reception for her excellent customer service skills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. p., We very much thank you for your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It was a great joy to read your positive feebacks. We are delighted that you had a Magnifique stay among us and that is thanks to our "Heartists" and their amazing work. We will share your review with our staff to congratulate them and especially Ghizlaine and Noura who help you so much during your experience with us. We hope to welcome you once again for a fourth stay at Sofitel Agadir. Kind regards, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

Jouko Couples - 26/03/2019 AccorHotels certified review
« Service and facilities excellent, staff heart-frendly »

Receptionist Karim made our stay great when welcoming us and chosing our room. Birthday congratulations (70 y), cake and song made my day unforgettable.

Maelle Families - 23/03/2019 AccorHotels certified review

We had a great experience. The service was great and the week of treatments at the thalassotherapy was excellent. Thank you very much again to the all staff of Sofitel Thalassa Sea and Spa!

Solveig H. Friends - 16/03/2019 AccorHotels certified review
« Food amazing ! Staff so friendly. Fantastic hotel and features. Will be back for sure. THANK YOU !! »

I am General Manager of a 5 star hotel. I can tell you that I am very much looking into details and also overall experience.... My stay at the Sofitel Agadir Spa was really amazing. The food experience was memorable. A big BRAVO to the Chef and its team. Breakfast was excellent. Choice and quality at a high level. Fruit juices freshly made and the pancake station with all Moroccan offers are just fantastic ! We also tried 4 restaurants between the 2 Sofitel, all were really of high quality. We tried many different specialties at the Moroccan restaurant, so delicious ! The entire team was great. Smiling attitude anytime. Housekeeping and pool staff were all stars ! Rooms were clean and very comfortable. I will for sure be back and tell great feedback to my friends and family.

A. K. Couples - 26/02/2019 AccorHotels certified review
« Could be improved »

Check in procedure was frustrating as we were upgraded to a room without a sea view. This meant there was a long delay to get the room we had originally booked. This delay meant we were not in our room over an hour after arrival. Other issues were the room not cleaned on our second day despite informing reception and the shower hose leaking and needed replacing. The most frustrating issue is that my credit card was charged twice on my original booking. I had discussed this with reception and after investigating I was assured the refund of 6358MAD would be refunded to my card. I was given a letter confirming this. On returning to the UK I am still waiting for this refund. This delay is unacceptable and the hotel has not responded to my emails. In addition it appears 3000MAD has been charged to my card which I assumed was a deposit on arrival. I did not spend 3000MAD at the resort so am shocked this has been charged. I do not understand why the financial transactions at this hotel have been so poor and why a loyal customer is not communicated with.

Couples - 25/02/2019 TripAdvisor review
« Worst 5* experience that could possible be experienced. »

After arriving at the hotel and taking money from the car before the bell boy (man) parked the rental car. The bell man decided the money in my hand was his tip... it was not. I let this go as an error on his part and it was only 20dirams.... but it was not his tip he just took it out my hand. After that the gentleman on reception decided to “ double upgrade” us for no reason. We waited over an hour for them to prepare the “prestigious suite”. Once it was ready we were led there. Nothing was explained regarding restaurants in the hotel, where the spa was, room service menu was not in the room, the shower essentials were not stocked, the towels were wet and damp!, the room had nothing in English... we are from England we do not speak French. There was paint peeled off the wall all over the floor on the balcony area too. That evening we got dressed up to eat at the hotel. We went downstairs and I asked which restaurant in the hotel would be nice to eat. After veing led to their “palace of Jordan reataurant” we were ignored all evening by the worst maitre de in the history of service. We received the most plain, bland, tasteless, badly prepared food I’ve ever eaten in my life. The maitre de refused to call a manager of the hotel, didn’t pour our drinks, hid her name from me when I asked for it and left us eating in crumbs from the bread we were first served. My thumbs hurt from how much I have written, but I need to try and deceive the awful service from no one speaking English properly, terrible housekeeping and an overall terrible and worst hotel experience I have ever, ever had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DayTrip08793035820, Thank you for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are taking into account your remarks about the show around, the housekeeping and our restaurant "Palais du Jardin". Thanks to your review we will improve the quality of our services to give our guests unforgettable souvenirs. However, we are deeply sorry that your experience among us didn't reach your expectations. We hope to welcome you again to regain your trust. Kind regards, Mustapha MAHER Directeur Sofitel Agadir

Taha Families - 15/02/2019 AccorHotels certified review
« Great staff excellent service »

Special thanks to the FO staff Abdellatif, Fatima, Asma, Mohamed concierge and all the concierge, Lhoucine chauffeur, Abderrahim security G4S at the front gate, all the pool staff, Fatim Zohra F&B, Imad, Haj Abderrahim and Nabila all of them derserve great respect and made our stay fantastic. Thank you very much Mr Maher for all the care your staff gave us. Good food during breakfast. Room was excellent. Kind regards, Taha Ben Moussa

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAHA B., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous Guest Relation Manager

Hana A. Couples - 14/02/2019 AccorHotels certified review
« The most wonderful hotel experience I've ever had the pleasure of experiencing. »

It was amazing. The hotel staff went above and beyond to make my partner's birthday really special. A lot of little surprises that we absolutely loved and it really made our last few days in Morocco so wonderful. We would come back to Agadir simply to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hana A., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous Guest Relation Manager

Sayed- A. S. Friends - 11/02/2019 AccorHotels certified review
« A truly treasurable memory »

Everyone that works in the hospitality industry should stay at this hotel because this is hows it done! from check in to check out, this hotel is nothing less then outstanding. from the doormen to the front of desk to the maid service everyone is professional and friendly and made me feel right at home. I would especially like to extend my gratitude and appreciation to Asma, (guest relations) for her exquisite attention to detail, her enthusiasm in answering all our questions, her knowledge on the city and her extraordinary personal graciousness. will be most deff be staying here again upon my return to agadir.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Assad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Asma BAHALLA Guest Relation Agent

Diyar B. Friends - 05/02/2019 AccorHotels certified review
« Most incredible holiday experience »

my experience at the hotel was the most definitely 5 star. From the moment I arrived I was greeted by extremely friendly,happy and helpful staff. The staff at the Sofitel went above and beyond from Management to house keeping. There wasn’t a need requested that wasn’t met I requested for example a shaving razor at 1am and I was promptly sent one to my room. I would like to take this opportunity to personally thank Asma and Hashim for their hospitality it was a major factor in making my experience as positive as it was between them both they single handedly looked after my wellbeing after a foot injury from organizing a wheelchair to take me to my room to the smallest of needs such as icebags and taxis to and from my hotel. On my next return trip to Agadir I will be only booking at the Sofitel for the high level of hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diyar b., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asma BAHALLA Guest Relation Agent

K. M. Solo - 21/01/2019 AccorHotels certified review
« Excellent »

Noora in reciption was helpful The keys get ready in 3 minutes Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALMADDAN K., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team Especially Noura at the Reception. I am sure that this feedback will serve as an encouragement to all of our staff, Noura As well; as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Guest Relation Manager

Julia P. Business - 21/01/2019 AccorHotels certified review
« Mrs »

Excellent - food, location, rooms and service are all outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ghizlaine El Kabous. Guest Relation Manager.

Thibaud D. Couples - 20/01/2019 AccorHotels certified review
« Perfection »

From the check-in to the check out, outstanding prestation from every member of the staff. Niceness, great service and always a big smile, we felt at home (even better !) and more than welcomed. Food is great, from breakfast to restaurant, room-service and self-service. For the concerts, great prestations as well, always entertaining. Perfect trip for us. And of course, high-class decorum, from room to pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear thibaud D., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previougs one. we will definitly keep on smiling to make all our Guests feel at home or even better as you said. Sincerely, Ghizlaine El Kabous. Guest Relation Manager.

Juliette R. Couples - 14/12/2018 AccorHotels certified review
« Luxurious break in the sun »

Had a wonderful stay at the Soiftel Agadir Thalassa, enjoyed the breakfast and pool area and the staff were exceptional, to name just a few, our maid Hassna and Lamtabti were very efficient, and Ghizlane El Kabous was charming.

Cherrie D. Couples - 13/12/2018 AccorHotels certified review
« splendid hotel with exceptional service, in a great location, which was warm and inviting. »

the location of the hotel was a wonderful sun-trap with a splend pool and beach facilities. The restuarants were well designed with a verity of splended foods, we enjoyed every meal. we found that the headwaiter, waiters and chefs were extremely good as discribing the menues as everything was in french and we were english and spoke very little french. we found the service staff were very friendly and helpful the hotel was kept very clean our room was change reguarly. we can only say what a splendid time we had with you and your team which made us feel very relaxed and had a wonderful holiday.

Anonymous Couples - 13/12/2018 AccorHotels certified review

The hotel was beautiful and the food was terrific. But, the surrounding was often quite infuriating. We were often harassed just walking next door to the sister hotel. People knew that because we were staying with your hotel the became extra aggressive with us about money.

Couples - 12/12/2018 TripAdvisor review
« Agadir the beautiful »

It was a lovely weekend in Agadir, the city, the weather and the hotel were all perfect. It is a pity that there was no many tourists in Agadir, everyone goes to Marrakech.I asked when booking, when checking in and the same day for a late check out but I was told I have to empty the room at 12:00 because guests were expected to check in. Too bad since the hotel was clearly empty!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour , Je tiens à vous remercie au nom de toute l'équipe du Sofitel Agadir de votre aimable témoignage suite à votre séjour dans notre établissement. Nous avons partagé le contenu de votre message avec l'ensemble des chefs de départements et des équipes. Votre satisfaction est notre meilleure récompense. Nous espérons avoir le plaisir de vous accueillir pour un prochain séjour très bientôt. Merci encore d'avoir pris le temps de partager votre experience au Sofitel Agadir sur tripadvisor. Très cordialement, Mustapha Maher Directeur Général, Sofitel Agadir Royal Bay Resort

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