Hotel - ibis budget Pontault Combault RN4 Marne la Vallée
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Pontault Combault RN4 Marne la Vallée

3.0/5 171 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Our rooms

  • 93 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 1 connecting rooms
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • High speed transmission line
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
Our rooms fittings
3.6/5 AccorHotels Rating 975 reviews

Our guest reviews for
ibis budget Pontault Combault RN4 Marne la Vallée

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 171 reviews
D. G. Families - 04/08/2019 Confirmed reviews AccorHotels
« Impeccable »

+++

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Pontault-Combault RN4 Marne-la-Vallée. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Mohamed D. Families - 23/07/2019 Confirmed reviews AccorHotels
« Great staff, great location, horrible rooms »

Staff were welcoming, location was easy to find, but the rooms we booked were on the 2nd floor, there was no lift access so my disabled mother found it difficult to climb the steps. The bathrooms were inadequately cleaned (we found hair in the shower cubicle walls). One day we did not receive clean replacement towels. The rooms were very hot and uncomfortable at night, even with the fan and the window wide open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED HASAN D., Thank you for taking the time to tell us about your experience at the ibis budget Pontault-Combault RN4 Marne-la-Vallée. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Xzx Families - 07/05/2019 Confirmed reviews AccorHotels
« Very nice personal, room very small, good shower »

By mistake I booked the wrong Ibis budget Hotel in Pontault Combault and changing was apparently not possible anymore as we arrived after 18h00 and it was not the same affiliation - strange because it is part of the Accor group. Although we were used to the other hotel, we were surprised by the extreme small room here and the fact that the windows are permanently covered - so you really get the impression to be in a cupboard. The staff was very kind and nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLE V., We very much appreciate your comments regarding your stay at the ibis budget Pontault-Combault RN4 Marne-la-Vallée. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 08/01/2019 Confirmed reviews AccorHotels
« triste »

negativa

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABRIZIO D., Thank you for taking the time to tell us about your experience at the ibis budget Pontault-Combault RN4 Marne-la-Vallée. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 02/01/2019 Confirmed reviews AccorHotels

Sale

Our hotel has responded to the review
Our hotel has responded to the review

Dear THIDAKUN P., Thank you for taking the time to tell us about your experience at the ibis budget Pontault-Combault RN4 Marne-la-Vallée. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 13/08/2018 TripAdvisor review
« Wouldn’t stay again »

My 2 children and I stayed in 3 Ibis Horels during our tour of France and this was our last 2 night while visiting Disney. After the lovely Ibis in Bergerac this was unfortunately a let down (despite the same price). The general area is quite run down apart from some new looking shops behind. The hotel is on a one way system and you have to go through a large car park to get back out onto a main road. The bunk bed wasn’t made and there is no air con. My main problem was the group of young men that congregated outside of the restaurant next door being quite rowdy and playImg music until 3.30am which kept me and my children awake.The member of staff at the front desk was great and moved us to the other side of the hotel. Again no bunk bed was made up and this wasn’t ideal when returning from Disney at nearly midnight. I know the disrupted sleep wasn’t the hotels fault But based on the location of this hotel I wouldn’t stay in this area again.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, I'm sorry for the inconvenience during your stay. For the bunk bed it's normal if it's not make there is a "kit" for that in Ibis Budget (not the same service at Ibis or Ibis Styles). For the noise outside it was not necessary to hesitate to prevent the receptionnist who can in this trying to calm people outside. Best Regards,

Mrs B. Families - 19/07/2018 Confirmed reviews AccorHotels
« Mrs B »

The walls had some dirt on we couldn’t work out what it was. The staff was very friendly. There’s no lift or fans or air con. No fridge in the room. There was body wash in the shower. Very basic but close enough to Disneyland Paris. At least we had our own bathroom and shower. Good over all.

Eduardo Families - 28/12/2017 Confirmed reviews AccorHotels
« Excelent »

Excelent price, good localization, near a big market

Ivan Families - 27/12/2017 Confirmed reviews AccorHotels
« Nice stay »

As always a very nice and clean hotel my only problem was the very thin bed pillows and that we couldn’t get a second as they didn’t carry spares other than that we had a great stay

Mrs H. Families - 26/10/2017 Confirmed reviews AccorHotels
« Too noisy and smell of smoke in room »

Every single lorry that went passed the hotel hit the pothole to make the most noise. The room did smell of cigarette smoke.

Anonymous Couples - 19/09/2017 Confirmed reviews AccorHotels
« Very basic base for Disney »

I found this hotel to be of a much lower standard to other Ibis Budget Hotels that I have stayed at. It was reasonable for a base but I doubt I would return to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA W., Thank you for taking the time to tell us about your experience at the ibis budget Pontault Combault RN4 Marne la Vallée. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ovi Families - 26/06/2017 Confirmed reviews AccorHotels
« Bugs in room, no ac. »

No ac, verry hot, noisy, bugs in room, dated room.

Anonymous Families - 18/04/2017 Confirmed reviews AccorHotels

It's a great budget hotel, clean rooms, clean bathroom, free car park. Lack of lift slightly problematic when carrying big suitcases to the top floor.

Anonymous Families - 07/01/2017 Confirmed reviews AccorHotels

Very good

Anonymous Couples - 18/11/2016 Confirmed reviews AccorHotels

Kamer is simpel, basaal.

Anonymous Families - 09/11/2016 Confirmed reviews AccorHotels

In the evening the fire alarm went off. In the morning around 5 AM we were woke up by someone that was knocking on every door and yelling through the hotel. Apart from that we had a nice stay in Ibis :)

Anonymous Families - 28/09/2016 Confirmed reviews AccorHotels

Perfect

Anonymous Families - 09/09/2016 Confirmed reviews AccorHotels

First impressions indicated that the hotel was in good order. I am well used to the standards and facilities that I can expect. The rooms appeared to be smaller in overall dimensions than similar Ibis Budget (Etaps) elsewhere. Each of the two rooms had defects. The toilet flush in one room (216) had a cover missing and, inconveniently, the keycard had to be reprogrammed each day, despite a four night booking. Despite the room being booked for three persons, the third towel had to be obtained from reception. When the towels were changed, only two towels were provided necessitating another visit to reception. The other room (215) had an unacceptable defect with the shower. The shower rail was missing. This should have been put in order BEFORE the room was released to guests. I reported the defect on the first day and nothing was done to repair the defect during our entire stay. In short, the service fell far short in my expectancy.

Anonymous Couples - 21/08/2016 Confirmed reviews AccorHotels

It was only to spend the night so that was okay.

Anonymous Couples - 18/08/2016 Confirmed reviews AccorHotels

The only thing that let us down was the temperature in the room. Air conditioning is a must.

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