Hotel - ibis Lisboa Alfragide
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Alfragide Hotel

4.0/5 653 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

CENTRO CONGRESSOS DE LISBOA11 km / 6.84 mi CONVENTION CENTER6 km / 3.73 mi

Exhibition centre

CENTRO CULTURAL DE BELÉM3.7 km / 2.3 mi FIL10 km / 6.21 mi

Your meetings and events

ibis Lisboa Alfragide Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AGUA 40 m2 3 m 15 12 12 20 0
FOGO 40 m2 3 m 15 12 12 20 0
TERRA 40 m2 3 m 15 12 12 20 0
    • Flipchart
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 129 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,830 reviews

Our guest reviews for
ibis Lisboa Alfragide

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 653 reviews
Eileen T. Couples - 03/05/2019 AccorHotels certified review
« Friendly staff & very comfortable room. Great breakfast. »

We just had an overnight stay, with check in at 17,00hrs. We had dinner in the hotel which was very good and breakfast (after a very comfortable nights sleep) was varied and enjoyable. We will be staying at the hotel again on June 01 and are looking forward to our return.

Alison -. V. D. B. -. A. Couples - 03/05/2019 AccorHotels certified review
« Fantastic rooms and friendly staff! »

Extremely comfortable beds, spotless, everything you need. Staff super friendly whatever the hour. Accessible and easy location for buses into the centre. Everything was perfect. Fantastic all you can eat breakfast - great value for money.

Catia Á. Couples - 01/05/2019 AccorHotels certified review
« Óptima »

Gostei de estar hospedada convosco como é habitual

Michael W. Couples - 24/04/2019 AccorHotels certified review
« Staff were very very heloud. »

Very good.

Dale &. R. S. Couples - 11/04/2019 AccorHotels certified review
« Great prices AND predictable! »

Perfect stay, rooms were clean & have everything you might need - including an extra pillow! We were on the highway-side of the hotel. Windows closed = zero noise, windows open = very noisy. It would have been nice to have some fresh air but, no complaints - I could have asked to change the room to the other side and didn't. Employees at the desk and at the bar were pleasant and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND S., We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro Diretor

Agrech Friends - 26/03/2019 AccorHotels certified review
« great, I enjoyed my stay! »

it was clean, nice and friendly staff. Keep it up!

Sonia Couples - 25/03/2019 AccorHotels certified review
« Good »

Foi de encontro as expectativas

M. M. Couples - 18/03/2019 AccorHotels certified review
« CLEAN room in a friendly, relaxed setting with great breakfast options. »

The staff at this hotel were very helpful and accommodating. Smiling faces at every turn. Room, breakfast area, bar and lounge were impeccably clean. We appreciated the thoughtful 'extras' like books and board games on loan in the lounge, fresh fruit-flavored water in the lobby and optional free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE M., We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro Diretor

Nuwan J. Couples - 11/03/2019 AccorHotels certified review
« Could improve more to enhance better guest experience »

I have given full ratings, as i do not want the hotel suffer with bad scores. I am General Manager of an Accor ( Novotel) Hotel in England, However my review is based on as guest than a manager. Check in was great. The person was friendly, Again the person could have gone extra mile. I requested local information like restaurants/transport, places of interest in Lisbon that they could recommend etc etc . Giving a map and ask to look on google is perhaps not the greatest impression you could give to guests. He double checked with a female colleague, again same response. Could catch there names as there was no name badges. And to be honest most the front office staff didn't had any either. I am not criticising but giving constructive feedback. I didn't book breakfast. I decided to have on the day, Both days i had them very late. We were treated like its crime to have breakfast here. The lady and other breakfast ladies could have been more friendly. Most of the items ran out prior 12. Was not replenished and simply asked to grab whatever it had left. This is not the way to make your guests happy. Other guests who had breakfast at same time experienced the same. Sharp 12 they clear everything despite late risers having breakfast. Perhaps try a different approach to your breakfast and make guest feel welcome. All other guests commented the same and criticised the service. The selection for breakfast items was good. Housekeeping was great. Room was spotlessly cleaned and well presented on arrival and on the 2nd stay. The housekeeping Team member was much friendly than some of the operations team i came across.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to share your feedback. The improvement points will be taken into account. Sincerely, Bruno Guerreiro Diretor

David Couples - 10/03/2019 AccorHotels certified review
« Value for money »

Hotel rooms were clean. The staff is polite and nice. Food was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Marcel Business - 06/03/2019 AccorHotels certified review
« Clean and relax »

Good for sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Guerreiro Diretor

Mario S. Solo - 05/03/2019 AccorHotels certified review
« Very nice »

Feelt very welcomed and had a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Robin Y. Business - 03/03/2019 AccorHotels certified review
« EVP of International Sales, Robin Y. »

Nice...not many towels...staff was average in professionalism

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bruno Guerreiro Diretor

Business - 24/02/2019 TripAdvisor review
« Clean, a little old fashioned, noisy »

I stayed for only 1 night. The room was clean, but a little old fashioned. As it's directly located next to the highway, it's very noisy if you open the window. My room was on the side of the highway:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel ! Sincerely, Bruno Guerreiro Diretor

Viv B. Couples - 22/02/2019 AccorHotels certified review
« Clean and comfortable »

Everything about our stay was good. Polite and friendly staff, clean and comfortable room and good breakfast. The hotel was ideally situated for our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Bruno A. Families - 10/02/2019 AccorHotels certified review
« curtas mas agradavel »

curta mas agradavel

A. A. J. Business - 24/01/2019 AccorHotels certified review
« Mr »

Excellent

M. Couples - 24/01/2019 AccorHotels certified review
« Good experience »

Everything was ok, no problems at all

Top Families - 17/01/2019 AccorHotels certified review
« top »

top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, A Direcção

Couples - 12/01/2019 TripAdvisor review
« Ibis Lisbon »

There is no metro near the hotel but there are a bus 714 to the City Center. A big shopping mall nearby, you can take the bus there. Front desk is friendly and helpful, just ask. Value is good. Provide free parking. Buffet breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro Diretor

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates