Hotel - Sofitel Cairo Nile El Gezirah
Sofitel Hotel Sofitel Hotel

Sofitel Cairo Nile El Gezirah Hotel

4.5/5 2,760 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf course 9 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

CAIRO INTL CONFERENCE CENTER10 km / 6.21 mi CAIRO INTLCONFERENCE CENTER10 km / 6.21 mi

Exhibition centre

CAIRO INTL FAIR GROUND10 km / 6.21 mi

Your meetings and events

This Cairo business hotel on El Gezirah island is a sophisticated venue for conferences seminars and corporate events. Seven state of the art meeting and event rooms two with Nile terraces host 20 to 500 guests in elegant naturally lit interiors.Our InspiredMeetings concierges will ensure your event is flawless. You get one point of contact, innovative ideas for team-building or leisure activities in Cairo, and creative catering including buffets, gourmet banquets and unique coffee breaks.Convenient for transport links and Zamalek this Cairo business hotel has a 24-hour business center secretarial services and complimentary Wi-Fi.

Sofitel Cairo Nile El Gezirah Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON 16 m2 2 m 0 0 0 0 0
MEETING ROOMS FOYER 18 m2 2 m 0 0 0 0 0
EIFFEL 30 m2 2 m 0 0 14 0 0
CHAMPS-ELYSEES 1 48 m2 2 m 20 15 15 18 0
CHAMPS-ELYSEES 2 48 m2 2 m 20 15 15 18 0
MADELEINE 54 m2 2 m 30 20 20 20 0
CONCORDE 56 m2 2 m 0 0 0 0 0
ETOILE 63 m2 2 m 0 0 16 0 0
CHAMPS-ELYSEES 1+2 96 m2 2 m 70 40 40 40 0
POOL AREA 102 m2 0 m 0 0 0 0 70
OPERA FOYER 120 m2 2 m 0 0 0 0 0
LE VENDOME 165 m2 4 m 100 40 40 60 80
OPERA TERRACE 180 m2 0 m 0 0 0 0 100
OPERA1 255 m2 3 m 180 40 40 60 130
OPERA2 270 m2 3 m 220 50 50 90 150
OPERA 1 + 2 525 m2 3 m 450 80 80 180 280
    • Flipchart
    • Meeting room
    • Indoor and Outdoor facilities
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Sleep in silence, wake to Nile views. Each of our 433 luxury Cairo hotel suites and rooms overlooks the river from our quiet island location. Contemporary fittings blend French hi-tech with Oriental trimmings. Memorable Cairo accommodation.

  • 433 rooms
  • 69 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 35 family rooms
  • 120 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 3,772 reviews

Our guest reviews for
Sofitel Cairo Nile El Gezirah

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,760 reviews
Solo travel - 16/10/2019 TripAdvisor review
« Excellent stay »

Stayed at Sofitel Cairo for a one-week stay in October 2019. Amazing experience: loved the convenient and spectacular location, the breakfast and pool view, the great service (especially housekeeping team + Spa&Pool team), the moroccan restaurant (amazing flavors), the layout of the hotel (feels very peaceful for Cairo, a city bursting with life!) Tips : do yourself a favor book high floor for outstanding view and less noise

Emma C. Friends - 06/10/2019 AccorHotels review
« Extremely professional and friendly. »

We were new to Egypt and from the minute we arrived, the hotel made sure we felt at home. The hotel staff were both professional, friendly and quick. The hotel itself is clean, beautiful and it felt safe. We are definitely coming back in the near future as we loved it so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Ahmed A. Business - 06/10/2019 AccorHotels review
« Very happy and satisfied »

The hotel location is great, employees were very much customer oriented and friendly the only concern was the room being a bit old and needs refurbishing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Aya Business - 04/10/2019 AccorHotels review
« Good experience »

The service is good. The room is excellent, the view is extremely beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo -El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo - El Gezirah and we look forward to welcoming you back soon. Regards Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Anonymous Families - 04/10/2019 AccorHotels review
« Excellente »

Excellent service et personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esteemed Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo-El Gezirah. Your high rating will be influential to further exceed your expectation on your next stay. I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Maria L. Business - 04/10/2019 AccorHotels review
« Exceeded my expectations »

The hotel is well equiped and the staff couldn't be more helpful. All members of staff did their best to satisfy our requests and did so in the most polite and professional manner. Breakfast is excellent and offers a wide variety of products. The room is spacious and well equipped, although it requires a bit of refurbishment. The only real inconvenience was the fact that the accommodation and transfers could not be paid by the travel agent, since the bill had to be paid with the same card indicated in the reservation, meaning that the bill could not be paid directly by my employer. Another inconvenience was the fact that the transfer from the airport (at 2:30 a.m.) was a bit late, which was disappointing, but it arrived soon after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Khaled Business - 02/10/2019 AccorHotels review
« Wonderful stay »

very friendly and professional reception staff, room is very nice and comfortable, the meeting and event staff are very well organized and professional, the food is very tasty, also I would like to thank the management for their professionalism and being on top of every thing. Thank you All very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greetings from Sofitel Cairo- El Gezirah! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a Magnifique experience and our products and services were meeting your expectations. Your feedback is very important to us and it has been shared with our teams who are eager to hear from you, our guest, as they continuously strive to deliver the highest quality of service Sofitel is renowned for. Thank you for making Sofitel Cairo- El Gezirah your choice. We look forward to welcome you back soon! Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Sayed Business - 02/10/2019 AccorHotels review
« Fantastic holiday »

Thanks for every one make my stay enjoyable. Special thanks to mr. Saad the duty manager for his hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Auguste O. Friends - 02/10/2019 AccorHotels review
« disappointing »

This is our 6th visit to the Sofitel in as many years. In comparison with previous visits, this has been the worst visit. Standard of cleanliness in the room and ensuite has dropped. Standard in quality and variety has dropped in the breakfast offer. Value for money standard has dropped considerably throughout the various outlets in the hotel, (e.g coffee, shisha, soft drinks, etc). The check-in experience (by one of our friends who arrived on Thursday Sep 26th evening to find a mixup in his booking) is by far the worst treatment I have seen anywhere in the world. Luckily - this was saved by your night duty manager who used his common sense to treat your guest with the appropriate decency. The worst experience has been that from the bank - where service was refused on more than one occasion, and then the currency conversion machine swindled money from one of our travelling group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Joyce L. Friends - 01/10/2019 AccorHotels review
« Amazing! »

The staff were very polite and friendly. We arranged for a Cairo day tour and was arranged immediately (even if we booked at an odd time- the concierge guy still managed to arrange for it). There was alot of food variety/selections from the breakfast buffet to the other restaurants in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Mohammed Families - 01/10/2019 AccorHotels review
« Excellent Stay »

Enjoyable stay in a fantastic atmosphere and warm hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for placing your valuable feedback following your recent stay, every opinion counts to us! We are happy to know that you considered the hotel to be in a great location, nice food and attentive staff. Once again thank you, Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Mr. A. A. Families - 30/09/2019 AccorHotels review
« remarkable journey »

My experience with Sofitel Cairo Nile El Gezirah can be describe in one simple word: Amazing We came for the first time in Cairo, my Wife, and I and two daughters. I asked the hotel to make my trip different, and they did. I can say, it exceeded my expectation. I can summarize why we love this hotel (First time we stay in, and definitely will not be last) 1) Food is amazing, fresh, clean and many choices to have, I gain weight!! 2) The transportation from/to hotel is very easy, the hotel arrange Mercedes-Bens when arrive in airport. Thank you for this kind service 3) The 16th floor, welcome us, and upgrade my room, that is not all, the 16th floor staff made smile in our faces every single day, with their endless support and guidance. They are very hard working and they are the only reason I may come back. In this regards, I would like to send my best wishes to the following in the 16th staff: a. YASSER EL DESSOUKY b. READ THABET HANA BISHAY c. AMRO ABDELSEMIE ABDELGHANI d. ESRAA e. HAIDY f. So many of them, I apologized if I miss any 4) I got sick in the middle of the trip (bad weather), the hotel arrange a doctor in my room, keep checking on my health, and send some fruits and drinks for me to get well. I will never forget this kind act of all of them. Thank you 5) During night, we can book a baby sitter, which is nice 6) The wifi, hotel facilities such as sona, steam room, lobby, are outstanding 7) This hotel is not a new building, but it is perfect location for everything 8) So many outstanding restaurants in this hotel, I love Le Deck a lot, At the end, I would like to send all my best wishes to all for their continuous help and kind welcome who made our journey remarkable Mr. AHMED A.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. We are overwhelmed by your remarks through the online survey. Glad you had a positive experience on your recent stay and that you found the location to be peaceful and the hotel to be well managed by efficient and courteous staff. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Gideon R. Business - 24/09/2019 AccorHotels review
« Satisfied »

It was okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo -El Gezirah. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. On the other hand, we would like to acknowledge the few points of your stay that did not fully meet your expectations and they will be shared with our teams for immediate improvement and resolution, as we continuously strive to deliver the highest quality service. We thank you for choosing Sofitel Cairo - El Gezirah and we look forward to welcoming you back soon. Magnifique Regards, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

M. H. M. Business - 22/09/2019 AccorHotels review
« wonderful place »

A great place in the magnificence and most important staff of the hotel where you feel like at home from the pleasant treatment that is beautifully offered to every guest everywhere in the hotel .. Especially when you go to a meal in the restaurant Kababji top of respect from all, especially Sister Hiam Bamadlha upscale and beautiful in dealing with Visitors to the restaurant and ask them if they need anything else

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Nashat S. Couples - 21/09/2019 AccorHotels review
« Good without the concierge »

The concierge is always absent and poor and not helpful

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. Rest assured that your constructive comment will be shared with the Hotel Management for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Ali F. Friends - 09/09/2019 AccorHotels review
« The best hotel in eygept »

Thank you very much for every thing that was wonderful to be there with beat staff the service is excellent specially in your staf is hayam and hatem really thanks alot and i will be your guest all the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Khaled Solo - 01/09/2019 AccorHotels review
« Mr »

Nice and good I thank Madam Jehan and Mr Mohmmed Abdulmonam and Yaser in the lounge all of them let me fell I’m home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Mohammad M. Business - 31/08/2019 AccorHotels review
« Great »

Was an overall satisfying stay.. Great service Great facilities Really great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Suchaya C. Families - 27/08/2019 AccorHotels review

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to place your remarks following your recent stay. We are excited by such encouraging and positive comments. Once again THANK YOU. Sincerely yours, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

Anonymous Families - 18/08/2019 AccorHotels review
« very pleasant »

the service was really good. house keeping. room service are very responsive. receptionists were very welcoming and helpful and the food is really good. it is not my first stay in Sofitel el Gezirah but I was surprised that I can no longer use the Jacuzzi and it is now part of massage packages.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Valued Guest, First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. Rest assured that your constructive comment will be shared with the Hotel Management for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

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