Hotel - Novotel Queenstown Lakeside
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Novotel Queenstown Lakeside Hotel

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4.0/5 3,382 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • QUEENSTOWN AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)
  • Skiing  (Nearby)
    • Ski hire facilities (Paying, Nearby)
    • Ski rack facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AJ HACKETT-BUNGY22 km / 13.67 mi

Congress centre

QUEENSTOWN EVENTS CENTRE8 km / 4.97 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Novotel Queenstown Lakeside Meeting Room 5 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AT MEETINGZ 60 m2 4.5 m 80 40 40 50 25
    • Screen
    • Flipchart
    • Meeting room
    • Lectern
    • Day light
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • WiFi access
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 9,351 reviews

Our guest reviews for Novotel Queenstown Lakeside

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 3,382 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Kerrie Families - 19/06/2018
« Fabulous location! Warm and inviting atmosphere »

We loved Queenstown and the Novotel! Guest service agents were fabulous and all staff at breakfast were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerrie, We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope to welcome you back in the near future. Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Eve Couples - 19/06/2018
« Great stay - excellent location! »

Would happily stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eve, We would happily have you ! Thank you for taking the time to share your experience of your stay with us. We look forward to welcoming you back to Novotel in the future. Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Puneet K. Families - 19/06/2018
« Great stay »

We had a great stay at the hotel, services are impaccable, breakfast is lavish, location is superb. We couldn’t have asked for more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Megan Business - 19/06/2018
« EASY PEASY! »

comfortable, great location, superb breakfast, friendly staff, clean rooms, all with a view!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan, Thank you so much for sharing your wonderful comments. We hope to have you stay with us again soon ! Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Melissa Couples - 19/06/2018
« Beautiful stay in a stunning location! »

Absolutely loved staying at Novotel Queenstown. The staff are so friendly, the rooms are immaculate and everything is within walking distance in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa , We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is so wonderful to receive such positive feedback. We hope to see you again soon. Sincerely, Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 18/06/2018
« Convenient, clean, helpful and friendly »

Enjoyed again, certainly the best place to stay in Queenstown

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is always a pleasure to receive positive feedback, especially knowing it's your favourite place to stay in Queenstown! Thank you for sharing your experience, and we hope to welcome you back in the near future. Warm Regards, Victoria Hutcheon Guest Relations

AccorHotels certified review
Nicky J. Families - 18/06/2018
« Comfortable »

Very friendly staff, great wifi which kept the kids happy in the evening, excellent location, loved the beds getting made each day and they were very warm and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicky, We truly appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. I am happy to hear that you enjoyed a comfortable stay with us and that yourself and the children left happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Victoria Hutcheon Guest Relations

AccorHotels certified review
Patricia C. Couples - 18/06/2018

We had a very comfortable & enjoyable stay i Novotel Queenstown. Next time I hope it will be longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, Thank you for the great review of the Novotel Queenstown Lakeside! I'm so glad that you enjoyed your stay and we hope to welcome you back again very soon. Warm Regards, Victoria Hutcheon Guest Relations

AccorHotels certified review
Anny Friends - 18/06/2018
« Great Location, the best in Queenstown »

Had a great few days. Rooms were clean and had everything we needed. Staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anny, We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is always a pleasure to receive positive feedback, especially about our staff. We hope to welcome you back to Queenstown in the near future. Warm Regards, Victoria Hutcheon Guest Relations

AccorHotels certified review
Y. Friends - 18/06/2018
« Location and friendly Staff »

Location is perfect and staff is amazing...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y., Thank you for taking the time to share your experience about your recent stay with us. I am delighted to read that you had an excellent stay and our friendly staff made you feel welcome. I would have to agree our location is superb, its great having the city and lake Wakatipu on our doorstep! We cant wait to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

AccorHotels certified review
John S. Couples - 18/06/2018
« Relaxing and comfortable Stay »

From reception to the restaurant and the servicing of our room, everything went very well and the team were responsive, professional and made our stay very comfortable. We certainly look forward to our next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is always a pleasure to receive positive feedback - I will certainly share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to Queenstown at Christmas time. Warm Regards, Victoria Hutcheon Guest Relations

AccorHotels certified review
Glynn H. Business - 17/06/2018
« A Good Hotel in a Great Location »

I have stayed twice at the hotel and have found it very good both times. A fantastic location right on the lakefront with very nice rooms. I have not eaten at the hotel nor used many of the amenities.

AccorHotels certified review
Tayla L. Couples - 17/06/2018
« Best Birthday Surprise »

Absolutely loved my stay here! Staff were very friendly and helpful. View from the room was gorgeous. They even left a surprise for me in the room, as it was my birthday - very thoughtful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tayla L., We very much appreciate your comments regarding your stay - it is always a pleasure to receive such positive feedback! I'm so glad you enjoyed celebrating your birthday with us here in the beautiful Queenstown and hope to welcome you back in the near future. Warm regards, Victoria Hutcheon Guest Relations

AccorHotels certified review
Prema Families - 17/06/2018
« Had a great time »

We had an amazing experience and the staffs were very helpful and our stay there was very comfortable and memorable

AccorHotels certified review
Marianne M. Families - 16/06/2018
« Extremely satisfied! »

The hotel staff was very professional and friendly. The lakeside view was beautiful. My room was clean and comfortable. The hotel's location was excellent. I would definitely recommend this hotel and would return without reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianne, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback ! Thank you for sharing your experience, and we hope to welcome you back in the near future. Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Nicole Families - 16/06/2018
« Lovely Stay »

A very comfortable, clean hotel. Staff were always helpful and friendly. Gantastic location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, Thank you for taking the time to share your experience of your recent stay with us. We are delighted to see you enjoyed your stay with us ! I will pass your wonderful comments on to theteam. Thank you once again for your time and we look forward to welcoming you back to Novotel in the future. Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Sam Business - 16/06/2018
« Another good stay »

Good overall stay. TV in my room didn’t work, looked new but wasn’t working. Dinner service quite slow, had to follow up on meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies in regards to your TV not working and dinner service. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Djohan Families - 16/06/2018
« Good location »

Room is clean, breakfast is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Djohan, Thank you for sharing your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Rachel Whittle Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 15/06/2018
« Mr Tony N. »

Bit chilly without electricity for several hours. Otherwise our stay was very comfortable .

AccorHotels certified review
Chris D. Business - 15/06/2018

A couple of issues - the bathroom smelt quite strongly of urine & the water for the shower was barely hot - even on full.

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