Hotel - Mercure Hotel Berlin City
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin City

4.0/5 1,663 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BAYER2.5 km / 1.55 mi BUNDESMIN.VERKEHR0.5 km / 0.31 mi CHARITE0.2 km / 0.12 mi NOKIA0.2 km / 0.12 mi SONY5 km / 3.11 mi
BUNDESMIN.BILDUNG0.5 km / 0.31 mi BUNDESMIN.WIRTSCH.0.5 km / 0.31 mi Deutsche Bahn AG0.5 km / 0.31 mi SIEMENS10 km / 6.21 mi VATTENFALL0.1 km / 0.06 mi

Your meetings and events

The conference floor at our Mercure Berlin City features 6 air-conditioned conference rooms with WIFI. Plenty of natural light creates a pleasant atmosphere in the rooms. The ideal venue for events for up to 120 people: OurCCH-certified hotel offers state-of-the-art technical facilities for all your conference, meeting or seminar needs. We are happy to help every step of the way: Pleaselet our qualified staff know your requirements and they will offer you professional support, from the planning and organization of your event to assistance on the day.

Mercure Hotel Berlin City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALPHA 30 m2 3 m 15 9 12 10 16
BETA 30 m2 3 m 15 11 12 10 16
BETA-GAMMA 60 m2 3 m 35 20 25 30 0
COSINUS 60 m2 3 m 35 20 23 30 32
COSINUS-TANGENS 107 m2 3 m 60 30 35 40 0
GAMMA 47 m2 3 m 30 15 18 20 25
SINUS 47 m2 3 m 30 15 20 20 0
SINUS-COSINUS 107 m2 3 m 60 30 35 40 0
TANGENS 47 m2 3 m 30 15 18 20 25
WITH MOST SPACE (3+5+6) 155 m2 3 m 120 40 50 70 82
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Video camera
    • Syndicated room
    • Audio and video equipment
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Wedding ceremony
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 246 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 5,858 reviews

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,663 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Münch S. Families - 16/05/2019 AccorHotels certified review

War alles perfekt

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau M. , Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Es freut mich sehr, dass wir Ihnen einen schönen Aufenthalt und eine angenehme Zeit in Berlin bereiten konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Johanna Boss Direktionsassistentin

Karen S. Families - 15/05/2019 AccorHotels certified review
« Nice Hotel in good location »

This is our 5th stay at this hotel, so you can tell we like it! The staff are lovely and the rooms, although small are well designed and have everything you need. Our only disappointment was the change in regulations regarding the welcome drink. In the past both my husband and I enjoyed a welcome drink but now apparently only I am welcome! For a 4 star hotel to be included in this restriction I find very mean. I understand this applying to the Ibis group but surely not Mercure! Very disappointing Accor!

Joachim B. Business - 06/05/2019 AccorHotels certified review
« You always feel welcome »

Very nice staff, quick check-in, clean rooms, nice little bar/restaurant - all you need

Danny T. Couples - 05/05/2019 AccorHotels certified review
« A clean hotel in a convenient location. »

The staff was helpful. The check in process was very efficient.

S.h. Families - 05/05/2019 AccorHotels certified review
« Good value for money »

Clean rooms, good location, decent breakfast. All in all good value for money.

Andrew Couples - 05/05/2019 AccorHotels certified review
« Comfy room, poor service »

Nice and comfy room. Convinently located from TXL and HBF. However, we have arrived around 2.30pm and we have been "welcomed" by the receptionist with the question : Do you know what time is the check-in? At 3 o'clock. That's all... I have never experienced something similar on Accor hotel before. Finally, after 3 pm other receptionist missed my data and gave me for signing the booking details of other guest. On general , really bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrzej, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We want to welcome every guest with passion and pleasure - the arrival time should not be the welcoming phrase. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will talk to our team and really hope that you will give us a second chance for a better impression. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Ibrahim General Manager ________________________________________ Accor Invest Germany GmbH c/o Mercure Hotel Berlin City Invalidenstraße 38 D-10115 Berlin ________________________________________ T +49 (0) 30 30… F +49 (0) 30 30… E-mail: ph… mercure.com / accorhotels.com

Samuel C. Friends - 01/05/2019 AccorHotels certified review
« Great Stay in Berlin »

Great stay, really smooth check in experience. Great rooms clean and modern. Fantastic location

Amy Families - 30/04/2019 AccorHotels certified review
« Ms »

The room is very comfortable and clean. It's just the water flow of the shower is quite weak. The location is very convenient where it can be easily accessed to the nearby Natural Museum. TXL bus to the airport is just 1 station by train or 4mins by walk. Supermarket DM is just 5mins by walk. The staff is very friendly and she helped us to get a kettle in the room.

Linda Z. Couples - 30/04/2019 AccorHotels certified review
« High quality at a great price »

Staying here was perfect for our needs. The Mercure Hotel Berlin City is located right off the Naturkundemuseum U-bahn stop as well as several tram and bus stops, which made getting around Berlin a breeze. The room was very clean and modern and check in and out was quick and easy. Would recommend!

Family - 29/04/2019 TripAdvisor review
« great position and nice rooms »

Check in was really quick and professional. Since they did not have prepared a crib as requested they gave us a three bed room, which was of great help. The positions of the hotel is ideal if you travel to/from Tegel airport and you want to visit Berlin city center since the public transport connections work really well and tram and bus stops are very close

Emily Friends - 28/04/2019 AccorHotels certified review
« Great time! »

From the moment I arrived I knew I was going to enjoy my stay. My dad and I came away for Easter and we had the best time. The room was clean, the breakfast was great. And on a special offer for the Easter weekend! If (well when) I return to Berlin I will stay in this hotel again! I was not disappointment!

Conti T. Couples - 28/04/2019 AccorHotels certified review
« Happy »

One “problem”: There was no extra pillows available!

Anonymous Couples - 28/04/2019 AccorHotels certified review
« Very good »

Overall, very good. Nice clean room, comfy bed. Quiet. Nice bar area. Would have liked a fridge in hotel room.

Anonymous Couples - 25/04/2019 AccorHotels certified review
« Exceeded our expectations »

Great service. Convenient location for touring Berlin. Clean rooms with all amenities. My only complaint is that I could not control room temperature very well. It was too hot in the room and window opened only slightly

Anonymous Friends - 23/04/2019 AccorHotels certified review
« Satisfying »

A very professinal welcome. All paperwork was ready upon arrival, thus the check-in went smoth and fast. The breakfast was very nice and good opening hours in the morning restaurant. I would gladly return to the hotel, but I would wish for an additional pillow in the room.

Mariia Couples - 22/04/2019 AccorHotels certified review
« Everything very nice. »

Everything was perfect except some minor details: early room service, buttons in elevator are old and not pleasant. We like room conditions, modern design, noise protection is good.

Fabio Business - 21/04/2019 AccorHotels certified review
« A Very Pleasant Mercury »

The hotel is near all touristic places, good restaurants, near tram and metro, near the train central station. Comfortable, a very good breakfast. Helpful staff.

Per N. Families - 12/04/2019 AccorHotels certified review
« relaxing »

We stayed for the halfmarathon and the hotel had everuthing we neeeded.

- Couples - 12/04/2019 AccorHotels certified review
« Good location »

It was cumbersome to checkin no room available for an early check in even though we had payed for early check in as well as late check out. The staff didnt know the app and expected a printed confirmation of the booking. i booked through the app.

Fabio B Business - 11/04/2019 TripAdvisor review
« A Pleasant Hotel »

This is a very pleasant Mercury, everything was perfect, from Check-in, Breakfast, Room and check-out.. The hotel is near the Berlin's most important tourists points, near Tram and Metro station, easy to go from or to train central station.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates