Hotel - Sofitel Berlin Gendarmenmarkt
Sofitel Hotel Sofitel Hotel

Sofitel Berlin Gendarmenmarkt Hotel

4.5/5 1,637 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 30  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AUTOMOBILFORUM0.5 km / 0.31 mi BOTSCHAFT DER USA0.5 km / 0.31 mi COCA COLA0.5 km / 0.31 mi DEBIS1.5 km / 0.93 mi DEUTSCHER BUNDESTAG1 km / 0.62 mi GERMAN PARLIAMENT / REICHSTAG2 km / 1.24 mi KPMG0.5 km / 0.31 mi PEUGEOT DTL.0.5 km / 0.31 mi SANOFI SYNTHELABO1.5 km / 0.93 mi SCHERING AG4.5 km / 2.8 mi TOTAL FINA ELF0.8 km / 0.5 mi
AXEL SPRINGER VERLAG1 km / 0.62 mi BOTSCHAFT FRANKREICH0.8 km / 0.5 mi DB DEUTSCHE BAHN1 km / 0.62 mi DEUTSCHE TELEKOM0.5 km / 0.31 mi ERNST & YOUNG0.1 km / 0.06 mi KFW KREDITANSTALT0.1 km / 0.06 mi MINISTRY FOREIGN AFFAIRS0.5 km / 0.31 mi RUSSIAN EMBASSY0.5 km / 0.31 mi SAT 1 TELEVISION0.5 km / 0.31 mi SONY EUROPA1.5 km / 0.93 mi

Congress centre

BERLIN CONGRESS CENTRE2 km / 1.24 mi ICC CONGRESS CENTRE10 km / 6.21 mi

Exhibition and convention centre

ICC CONGRESS CENTRE10 km / 6.21 mi

Exhibition centre

EXHIBITION CTER10 km / 6.21 mi

Your meetings and events

The floor lighting in the Delphinium Room at the boutique hotel in Berlin creates a futuristic atmosphere. The event venue in the center of Berlin can accommodate up to 110 guests and is often booked for film events or gala receptions.The Delphinium and the two smaller meeting rooms in Berlin offer state-of-the-art technology and free WIFI. The dedicated team will ensure that your events and conferences run smoothly.Whether it's a candle-lit banquet, a gala reception or a creatively orchestrated coffee break for your conference in Berlin, we can arrange unforgettable and tailor-made events for you.

Sofitel Berlin Gendarmenmarkt Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FRAXINUS I 28 m2 2 m 20 0 12 15 0
SAXIFRAGA 29 m2 2 m 0 0 10 0 0
FRAXINUS II 30 m2 2 m 20 0 12 15 0
FRAXINUS I+II 58 m2 2 m 40 22 26 30 0
DELPHINIUM 251 m2 6 m 110 48 50 80 140
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 92 rooms

Our restaurants and bars

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See all our restaurants and bars
4.5/5 AccorHotels Rating 5,157 reviews

Our guest reviews for
Sofitel Berlin Gendarmenmarkt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,637 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Pablo Couples - 12/06/2019 AccorHotels certified review
« Satisfied »

Great location, luxury and confort on your hand

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Yogesh G. Families - 11/06/2019 AccorHotels certified review
« Not Sofitel in anyway it’s an IBIS »

Bad service & small rooms not Sofitel in any way just a 2 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I certainly do not want to miss the opportunity of thanking for your answer to our guest online questionnaire and taking the time to tell us about your experience at the Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet completely your expectations; please allow me to express my apologies. It most certainly is our goal to fulfill our guest’s needs in every aspect, to make their stay enjoyable and memorable, because this is how we understand the hospitality industry. My staff and I can assure you that we shall be doing our utmost to ensure your next experience meets the standard which you should always expect from us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliane Kronfoth Assistant Front Office Manager

Johnny M. Business - 09/06/2019 AccorHotels certified review
« Rooms service was fine I was a little disappointing with no restuarant/bar »

The stay with Softel was fine except I found the air conditioning was non functional and because we had 30 degrees plus every day . I was disappointing there was no restaurant and bar.The staff was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. Please note, that at the beginning of July we will start with the renovation of the hotel. We will include the Aigner Restaurant to our hotel and also the airconditon will be renewed to the modern standard. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Anonymous Couples - 06/06/2019 AccorHotels certified review
« Great stay in an excellent hotel »

Everything worked very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Andrew J. Solo - 05/06/2019 AccorHotels certified review
« Excellent sevice »

Excellent location, excellent staff, really looked after by the concierge (who parked my car), excellent breakfast buffet. Only negative was that in late May, when I set the air-con to 18C, I felt too hot overnight, so turned off the air-con and openned the double glazed windows instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Samantha Couples - 04/06/2019 AccorHotels certified review
« Fantastic »

Anja and Nicolai made our stay perfect Nicolai has organised for us the opera tickets and few fabulous restaurant!!!! So courteous, kind and professional! Anja made us found a wonderful welcome when we arrived at the hotel! We would stay at this hotel again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Stewart L. Couples - 04/06/2019 AccorHotels certified review
« Great hotel albeit a bit sterile »

Great service, wonderful breakfast, marvelous location, nice sized room. It's only negative is that it doesn't have the warm feeling that you get at the finest hotels where the guest feels as if he is home. Part of the problem is the industrial decor. However, this carries over to actions. Most notably, one day the hotel, without notifying the guests, shut off the air conditioning. While Berlin temperatures in May fluctuate and the particular day was not oppressively warm, no luxury hotel should peremptorily shut off the air conditioning. I spent the night in a stuffy, uncomfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. Unfortunately we know about the problem with the aircondition - mai is always a difficult time with the temperature in the rooms. But I can let you know that a renovation is planned for Juli and August. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Laurens Business - 02/06/2019 AccorHotels certified review
« Great hotel, perfect location »

The hotel is at the Gendarmenmarkt, a beautiful square in the center of Berlin. Sleek and modern on the inside with plush rooms. On the top floor there is a sauna and steam room with views over Berlin. It's close to TXL bus stop, not that far from the S and U bahn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Anonymous Business - 29/05/2019 AccorHotels certified review
« Very statisfied »

I had a very nice stay at the Sofitel. Everything went smooth from check in to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Anonymous Business - 28/05/2019 AccorHotels certified review
« Very nice hotel in a very nice location. »

Everything was very nice. Just a small thing to improve unfortunutly the terrace in my room was not clean (with lot of birds dust, including in the chairs) and I coud'n t use it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Karen R. Friends - 25/05/2019 AccorHotels certified review
« Good location and well appointed rooms. »

Welcoming and well located hotel. Service pleasant and efficient. Room well designed and had good facilities. I would have liked a kettle and the making facilities- but maybe that's because I'm British! Breakfast very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Anonymous Business - 25/05/2019 AccorHotels certified review
« Lovely room and a quiet, well organized hotel. »

I stayed one night. The room was small, but very nice. Everything was in its proper place and well organized. The hotel staff were lovely and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Juliane Kronfoth Assistant Front Office Manager

Veronique M. Business - 25/05/2019 AccorHotels certified review
« An elegant hotel with a heart »

The Sofitel Berlin Gendarmenmarkt is one of my favourite hotels in the world. It is stylish but in a solid, reliable (dare I say German?) sort of way. The service is amazing: nothing seems too much trouble, whether it is moving you to a different room because there was a bad smell in the one you were first allocated, or bringing you a little tube of Lanvin body lotion at 10.30pm because there wasn't any in your bathroom. Every little detail has been thought of and taken care of; look out for the little wooden knob on the wall by the side of your bed: if you pull it, it starts a music box which plays Lili Marlene or other tunes associated with Berlin. I wouldn't miss the buffet breakfast for the world - it's full of delicious and high-quality ingredients, same as throughout the hotel, from the cucumber water (in summer) or herbal tea (in winter) available in the lobby while you check in, to the scrumptious tartufo chocolate welcoming you on your bedroom desk. Can't wait to go back - I wouldn't stay anywhere else in Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Anonymous Couples - 22/05/2019 AccorHotels certified review
« good »

concierge was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Pam Couples - 22/05/2019 AccorHotels certified review
« Brilliant stay »

Lovely welcome when we came into hotel. Happy to help whenever asked. Very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Leon Couples - 20/05/2019 AccorHotels certified review
« nice stay »

very supportive, friendly staff. Nice Room (201) with spectacular view. parking in teh garage around the corner

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Kröger, ich bedanke mich ganz herzlich dafür, dass Sie unser Hotel für Ihre Übernachtung in Berlin gewählt haben und sich zudem die Zeit genommen haben, eine Bewertung abzugeben. Ihre positive Bewertung unseres Hauses habe ich gerne an meine Mitarbeiter weitergeleitet. Im Sofitel Berlin Gendarmenmarkt legen wir höchsten Wert auf Qualität und Service. Kommentare wie Ihre beflügeln uns und vermitteln Motivation. Ich freue mich, dass Sie sich bei uns wohl gefühlt haben und darf Sie hoffentlich recht bald wieder im Haus begrüßen. Ihnen wünsche ich alles Gute und verbleibe Stefanie Kircheis Front Office Manager

Stine Business - 20/05/2019 AccorHotels certified review
« Not impressed »

Dear Sofitel. I have stayed in many of your hotels and I general a very satisfied customer :-) It was my first visit at Sofitel Gendarmenmarkt, and I must say i'm not impressed by: - The bar and missing café facilities: - the bartender could not make any known cocktails. Take a look at Sofiel Alter Wall Hamburg, - they have a great bar and café. - The rooms: our room was very old and refurbished. I could really recommend an upgrade and maintenance of the rooms. I must say, it was not like other Sofitels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., I certainly do not want to miss the opportunity of thanking for your answer to our guest online questionnaire and taking the time to tell us about your experience at the Sofitel Berlin Gendarmenmarkt. I am sorry that your experience did not meet completely your expectations; please allow me to express my apologies. It most certainly is our goal to fulfill our guest’s needs in every aspect, to make their stay enjoyable and memorable, because this is how we understand the hospitality industry. My staff and I can assure you that we shall be doing our utmost to ensure your next experience meets the standard which you should always expect from us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Kircheis Front Office Manager

Nancy Couples - 19/05/2019 AccorHotels certified review
« Great location »

We enjoyed four nights here. Our deluxe room was looking into the courtyard and nicely appointed. However, the logistics of the bathroom were difficult. There should be a different configuration as the door to the toilet when opened prevented entrance to the bathroom. The reception staff helped us quite a bit. They were wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Anonymous Business - 14/05/2019 AccorHotels certified review
« Beautiful and comfortable hotel with incredibly hospitable and kind staff. »

Incredibly comfortable. I love the fact that the hotel was no fuss, but very sophisticated at the same time. Location was perfect for the combination of business and pleasure scheduled for my stay in Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

Lie C. L. Families - 13/05/2019 AccorHotels certified review
« Stroll around the city in the corner »

The staff were friendly and the breakfast was excellent!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfil your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best, I remain Yours sincerely, Stefanie Kircheis Front Office Manager

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