Hotel - Sofitel Wroclaw Old Town
Sofitel Hotel Sofitel Hotel

Sofitel Wroclaw Old Town Hotel

4.5/5 1,611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

EXHIBITION GROUND4 km / 2.49 mi

Your meetings and events

The Sofitel Wroclaw Old Town hotel has 11 conference rooms. The largest is the Europe Room, which seats 250 guests. Natural light, air conditioning, WIFI Internet and experienced staff guarantee a successful conference or training session in Wroclaw.Our stunning glass atrium is the ideal backdrop for an elegant dinner or cocktail reception in Wroclaw. The Madrid Room (VIP Room) is the perfect place for happy hour, and our cozy Luxemburg Room is just right for smaller meetings.At this business hotel in Wroclaw, our catering services and coffee breaks are tailored to suit the nature of your meeting and are organized by our professional concierge. The latest multimedia equipment ensures that every presentation is a success.

Sofitel Wroclaw Old Town Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LUXEMBOURG 13 m2 3 m 0 0 4 0 4
PRAGUE 19 m2 3 m 10 6 8 6 8
VIENNA 19 m2 3 m 10 6 8 6 8
AMSTERDAM 26 m2 3 m 15 8 10 10 8
BRUSSELS 28 m2 3 m 15 12 14 10 10
PARIS 28 m2 3 m 15 12 14 10 10
BERLIN 38 m2 3 m 30 16 18 21 20
PRAGUE+VIENNA 38 m2 3 m 30 16 18 15 30
WARSAW 47 m2 3 m 40 20 24 25 30
BRUSSELS+PARIS 56 m2 3 m 40 34 34 25 30
BERLIN+BRUSSELS 66 m2 3 m 54 40 40 34 30
AMSTERDAM-WARSAW 73 m2 3 m 60 30 32 46 40
MADRID 80 m2 3 m 50 20 24 40 50
BERLIN+BRUSSELS+PARIS 94 m2 3 m 90 52 52 60 60
EUROPE I 108 m2 3 m 120 40 44 70 60
EUROPE II 108 m2 3 m 120 40 44 70 60
EUROPE I + II 216 m2 3 m 250 45 50 130 150
ATRIUM 580 m2 25 m 300 0 0 0 180
    • Flipchart
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in all room types.

  • 205 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 4,972 reviews

Our guest reviews for
Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 1,611 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Gordon Friends - 12/08/2019 AccorHotels review
« Back again! »

Third visit to this hotel and it never fails to deliver

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to ask you whether is anything what I / we can do for you for your next visit? I saw the breakfast doe not meet you expectations actually. Let me talk to the restaurant manager to provide him your feedback. If there is anything what would you like to share with me, please feel free to do so. I was wondering, on your next visit, maybe you have favorite fruits or drinks which we can place in the room? Or maybe you have interests in some fields, which we can dig deeper and make a surprise for you? Please let me know, Mr. P., if there is anything I can do for you to make your next stay more enjoyable. Best regards and see you soon, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Matt Business - 10/08/2019 AccorHotels review
« High-End Hotel »

I only stayed here one night, but I was very impressed with the hotel, both my own accommodations and the common area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt G., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Zyg Business - 09/08/2019 AccorHotels review
« Great, unique atmosphere! »

As usual I found Sofitel Wrocław as a great place to stay. I like the staff, I like.... the smell, I like atmosphere which is unique. That place doesn't cheat. It's not the new hotel but - as I always repeat- it has that something which makes me good!

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Zygmuncie, Jestem bardzo wdzięczna za Pana komentarze dotyczące pobytu w Sofitel Wroclaw Old Town. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Dziękuję również za uwagę, że pomimo tego, że obiekt nie jest nowy to czuje się Pan u nas bardzo dobrze. Jest to bardzo cenne dla mnie, dla nas jako całego zespołu Sofitela. Dołożę wszelkich starań, aby przy następnym pobycie było jeszcze lepiej. Czy mógłby Pan podzielić się ze mną swoimi preferencjami dot. powitalnych owoców lub słodkości? Chciałabym aby na Pana czekały Pana ulubione przekąski, by ze smakiem je zjeść. Może jakiś ulubiony napój do tego? Pamiętam naszą rozmowę przy wymeldowaniu i już mam zapisane aby wino "Jaworek" znalazło się w Pańskim pokoju. Mam nadzieję, że odwiedzi Pan nas jeszcze w przyszłości. Jeśli będzie Pan planował przyjazd do Wrocławia, proszę o kontakt to z przyjemnością zrobię dla Pana rezerwację. Pozdrawiam serdecznie, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Charles N. Business - 09/08/2019 AccorHotels review

Great stay, clean room, no noise, great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please let me know, Mr. N., if there is anything I can do for you to make your next stay more enjoyable. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

M. Business - 07/08/2019 AccorHotels review

Excellent service , a pleasure to be there. Thank you sincerely .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to ask you whether is anything what I / we can do for you for your next visit? Maybe you have favorite fruits or drinks which we can place in the room? Or maybe you have interests in some fields, which we can dig deeper and make a surprise for you? Please let me know, Mr. M., if there is anything I can do for you to make your next stay more enjoyable. Best regards and see you soon, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Wt Families - 07/08/2019 AccorHotels review
« Very convenient, friendly staff and decent room »

I really enjoyed staying in this hotel. It is in the heart of the old town, with indoor parking provided. The room was clean and staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Man Wilma T., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Anonymous Business - 05/08/2019 AccorHotels review
« Marvelous stay, as always! »

Great! Clean room, great room service, restaurant service, cleaning service - happy all around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lacayo C., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is very impornant for me, for us here in Sofitel you to feel comfortable and we do our best to welcome you "at home". Could you tell me, is there anything I can do to make your stay even more memorable? Maybe is something, what you very interested in and I can help to make it true? I will be more than happy to do so. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

A. M. Friends - 05/08/2019 AccorHotels review
« Luxurious center hotel »

Great value in good price. This Sofitel was clean and tidy and with good center location. Check-in was easy with good english speaking service staff. Rooms were spacious and clean. The room service lady was polite and do their job very well. Check out was easy with compliments

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. A., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Giuseppe C. Friends - 04/08/2019 AccorHotels review
« Good »

I enjoyed the location. Room was really tiny. It was quiet, with one of the best air conditioning systems. Toiletry was really poor, only shampoo available, no shower gel. I have been to lower class hotels offering better stock. Beds were super comfy, typical Sofitel. Best sleep is always assured! Fast wifi. Excluding housekeeping ladies who were always nice and smiling, staff was not helping to put customers at ease. I think it's Polish custom not to be "expansive ", but I found most of the staff I came in touch with very upright, not making me feeling welcome at all. Breakfast was great, choice and quality almost perfect, staff ok, especially cooks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giuseppe C., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating our Houskeeping maids, they will be happy to hear this definitely. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Richard C. Business - 03/08/2019 AccorHotels review
« Very good hotel but food in breakfast area in the two weeks I was there was poor the hot food was simply not hot !!! This was very disappointing »

Very good hotel but food in breakfast area in the two weeks I was there was poor the hot food was simply not hot !!! This was very disappointing

S. B. Couples - 02/08/2019 AccorHotels review
« Everything perfect »

The hotel is direct in the center of the city. It's really clean with nice rooms and the hotel crew is very friendly and helpful. Everything was like expected and I can recommend the hotel.

Anonymous Business - 31/07/2019 AccorHotels review
« Mr. »

Excellent .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad K., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Going through your opinion, I saw only 10 points for being happy as member of Le Club loyality program. May I ask what we can do more to make you satisfied? Maybe is there anything I can explain? Please let me know eihther you need further assistance, I remain for your disposal. Best regards,, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Lína J. Couples - 31/07/2019 AccorHotels review
« Great location great staff and very nice hotel. »

This hotel was perfect for us. Clean hotel, Very nice and helpful staff, very good breakfast and perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina J., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Alan F. Families - 30/07/2019 AccorHotels review
« I really enjoyed my stay »

The location of the hotel is perfect for guests wishing to explore the city.The facilities and comfort are excellent,in particular the staff are really helpful and friendly.i will definitely be returning.

Dolores Business - 29/07/2019 AccorHotels review

I find the hotel is very good and I would like to mention the lady on reception Joanna is the best receptionist I have ever had the pleasure to meet and deal with, all the staff are very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I would like to say "thank you" personally, but have not got opportunity to do it yet. For anything, please send me an email and I will do my best to make your stay memorable. Sincerely, Asia Noworyta Sofitel Wroclaw Old Town

Christopher T. Business - 29/07/2019 AccorHotels review
« Helpful staff at a luxurious hotel. »

It was great! I really enjoyed my stay. I left my cell phone charger at home and asked the staff if they had any at the front desk I could use. Unfortunately, they did not have the proper charger for my phone but they were very helpful in providing directions to a store I could get one from. That's just one example of the staff's helpfulness. I also really enjoyed the breakfast. Housekeeping did a great job every day. If I'm ever back in Wroclaw I know exactly where I will be staying. Or any city, for that matter. Sofitel goes above and beyond my expectations. Thank you all so much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher T., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Anonymous Business - 28/07/2019 AccorHotels review

Great location, great hotel ! Would have loved a window view of the outside instead of the inside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward N., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the rooms with windows outside, please be aware that we are able to change the room for you. As you have the contract for classic room, you can easily change to superior room. The cost is only ~11,5 EUR per night. Please let us know for your next visits so we will prepare a nice room for you with windows outside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Karel C. Couples - 27/07/2019 AccorHotels review
« all good »

great location, nice room, good service, all you need

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karel c., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Jorge A. Business - 26/07/2019 AccorHotels review

Well appointed/comfortable rooms, nice facilities, friendly/knowledgeable staff, and great location made for a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge A., We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards and hope to see you again!, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Frank V. Couples - 26/07/2019 AccorHotels review
« Stay overall OK, but was given a single room the first night after having reserved a double room »

I travelled with my wife and had reserved a doube room for 2 nights. This reservation was confirmed. Upon arrival we were given a single room. When we complained, we were told that there was no other room available and that we would be a given a double room the next day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank V., Thank you for taking the time to tell us about your experience at the Sofitel Wroclaw Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I investigated what happened that day, it appeared as well as human as a system mistake. Definitely it not supposed to happened, which I am sorry for that. I spoke with my colleague, reception team, to underline the difference between single and double room and importance to give the right room for our guests. Once again, I am sorry for what happened, but the end of the end my colleague Mateusz actioned and changed the room for you, which I hope you liked. Apart of this situation, I hope to see you soon in our hotel and we make sure that the room will be best suitable for you. Best regards,, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

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