Hotel - Mercure Salzburg Central
Mercure Hotel Mercure Hotel

Mercure Salzburg Central

4.0/5 1,106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Wheelchair access
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Nearby)
    • Sauna
    • Tanning salon
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

BAUER & THUERRIDL0.5 km / 0.31 mi GEO CONSULT1 km / 0.62 mi OESTER. ROTES KREUZ0.5 km / 0.31 mi PALFINGER1 km / 0.62 mi PSK / POST1 km / 0.62 mi SPAR1 km / 0.62 mi
BIS1 km / 0.62 mi JAGUAR - LAND ROVER2 km / 1.24 mi OEWD0.1 km / 0.06 mi PORSCHE AG1 km / 0.62 mi SALZBURG AG0.1 km / 0.06 mi STADLBAUER0.5 km / 0.31 mi

Congress centre

FORD AUSTRIA2 km / 1 mi REED MESSE5 km / 3 mi SALZBURG ARENA5 km / 3.11 mi SALZBURG CONGRESS1 km / 0.62 mi

Exhibition centre

SALZBURG ARENA4 km / 2.49 mi

Your meetings and events

The 6 function rooms with natural light, air-conditioning, modern technology and Wi-Fi seat up to 250 people. Coffee break outdoors, standing buffet, seated buffet or a meal with menu? We cater to your needs. Make your meeting a success.

Mercure Salzburg Central Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GAISBERG 27 m2 3 m 16 10 16 12 0
K1+K2 235 m2 3 m 250 85 90 156 144
KAPUZINERBERGSAAL 1 145 m2 3 m 160 48 56 100 90
MÖNCHSBERG 62 m2 3 m 70 30 38 36 0
NONNBERG 48 m2 3 m 50 20 30 30 0
PLAINBERG 58 m2 3 m 23 30 30 20 0
KAPUZINERBERGSAAL 2 90 m2 3 m 100 38 45 60 54
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 139 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 853 reviews

Our guest reviews for
Mercure Salzburg Central

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,106 reviews
Family - 06/05/2019 TripAdvisor review
« All perfect »

I had a chance to stay in the executive room with my family at the end of April 2019. The hotel is well situated - within the walking distance to the Old Town of Salzburg (alternatively 3-4 bus stops). It has an undeground parking, which we used durin our stay. Also there are few supermarkets and restaurants close to the hotel. The room itself was spacious, well equipped. The hotel staff was very helpful, always willing to solve our small issues quickly. Especially the receptionsts were very kind. Thank you. The breakfast was very tasty with a broad choice of dishes. The hotel has a little gym on the first floor. There are not so many training equipments there, but since we were the only using the gym, it was still ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Family - 26/04/2019 TripAdvisor review
« Well located and Great Hotel, with spacious and tastefully decorated room. »

In all of my 10 years of staying at Hotels within this category, the Salzburg Centural has to be one of my favourites! Our spacious room was so tastefully decorated , the tribute to Mozart carpet a lovely touch too, the bathroom with italian shower was great and cleanliness was good. Most of the staff were friendly, particulary at check in, breakfast, the bar and switching on the sauna. My girls appreciated the small gym and used it every day during our 3 night stay,. ( small Towels and water are provided in the gym) you will need to bring down larger ones for the sauna. Breakfast was good and varied, hot & cold, waffle machine available, great waffles. Great coffee, syrups available, I loved adding a shot of caramel syrup to my café latte in the mornings! The only negative feedback would be to improve the pillows ! We hope to stay here again , simply loved this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Family - 24/04/2019 TripAdvisor review
« Not pleased with the stay »

The hotel is a an old hotel, requires some renovation. Air condition is not working well and you feel the dust smell, most probably it should be cleaned. Rooms are covered with carpet but since it is an old hotel you do not feel that the room is clean. Breakfast is average. I could not feel that this is part of an Accor group hotel. I have been in may Accor Hotels and I think this hotel was the worst.

titsontour Couples - 02/01/2019 TripAdvisor review
« thanks very much for a lovely break »

Thank you very much for giving us a lovely room and great breakfast everyday - hope our next trip to Liverpool Ibis will be as enjoyable. Mercure Salzburg Central well situated for travel round the city and also for accessing the airport on the number 2 bus would return anytime!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Couples - 16/12/2018 TripAdvisor review
« Convenient location with good service »

The hotel is conveniently located close to the train station and within walking distance to the main attractions of Salzburg. The rooms are comfortable and the front office staff were always helpful to respond to our enquiries.

Solo travel - 28/11/2018 TripAdvisor review
« not so great »

well I escaped to Salzburg to hang out around the town in the evening. Wanted a taxi at about 7pm... Unbelievably the receptionist (who whas chatting on the phone) told me that the taxi company wasnt picking up the phone and I should then walk 1,5km into town....ended up driving myself into town for a beer. Gave up early and drove home without breakfast. Waste of 160€.....

Business - 21/10/2018 TripAdvisor review
« Poor 4* value for money. »

My SUPERIOR room had a hole in the wall and had dirty stripes on the wall. The airco did not cool and was mal functioning. This is not what i was expecting from a 4 star hotel. I have a gold status and was expecting somthing extra like in other hotels...

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Salzburg Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will doublecheck the superior rooms to make sure that there won´t be any holes. Please note, that the aircondition now is on "winter-modus". It means it will heat the room. A cooling down is only possible to 19 degrees now. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Jan Meyer General Manager

Family - 14/10/2018 TripAdvisor review
« Hotel In Salzburg »

It was what I expected, Easy walking distance to the public transit. Nothing special. This review required more information but I don't think I have more to say about this hotel was that was a chain clone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg Central. It would be a pleasure to welcome you back to our hotel soon. Best regards Jan Meyer General Manager

Friends getaway - 28/09/2018 TripAdvisor review
« An excellent Hotel »

This was my first visit to Salzburg, and I was entirely satisfied with this hotel. It is situated about 10 minutes' walk from the city centre, but that was not a problem. Friendly staff, comfortable room, and ample breakfast. I would recomment it to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Stefania Families - 09/09/2018 AccorHotels certified review
« A week in salzburg »

I select again this hotel for my visit in Salzburg because, even if is located outside the center it s very close to it. Room cleaned and comfortable and the ladies in reception are able to support for any request. Breakfast in line with the level of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Meyer Guest Relations & Social Media Relais

Liz Families - 30/08/2018 AccorHotels certified review
« Ok hotel but lacked atmosphere »

Overall the stay was ok. The bar area lacks atmosphere. It is big and not very cosy.

ciarandermotl Family - 23/08/2018 TripAdvisor review
« Average »

Stayed recently, 2 rooms for 2 nights. It’s an Ok hotel, nothing special, standard Mercure Hotel, so no wow factor. Our standard room had no safe and no complimentary water, which is now in most hotels.

Peter Friends - 22/08/2018 AccorHotels certified review
« Great stay. »

Great location easy to get to good restaurants and sights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.W., We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg Central. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Meyer Guest Relations & Social Media Relais

HusainJB Family - 19/08/2018 TripAdvisor review
« A MOTEL, MAY BE? CARELESS STAFF! »

It is really a shame to call this hotel A MERCURE, Old abd and lack most of hotel services careless staff always smoking outside the hotel and leave the reception very rude barman, dirty hands it does not worth of the money at all, it is really bad hotel and the only reason I stayed in it is because my Accor membership is Platinum but unfortunately that's went bad even the bar man (Maher) acted in very rude way with my family for the welcome drink which made us feek unwelcome!

Solo travel - 19/08/2018 TripAdvisor review
« not recommanded for Accor Members »

Totally disappointed, with a bad welcome as well as a bad Check out: the room was not in Line with what I booked on Line, a suite without salon! No restaurant ( pour room service ) Double mistakes during the Check-out with Over invoicing...I Would recommand to Check other places first, I cancelled one night I booked during an other week.I was really expecting more attention for a Platinum member, even during this busy period.

Sasha S Family - 19/08/2018 TripAdvisor review
« Standard chain »

Hotel is 20 mins walk to centre. Taxi about €16. Standard chain hotel. Rooms and beds were comfy. Tea and coffee facilities. Walls not too thin, good air conditioning. Parking garage underneath, €13 Euro 25hours. Only downside was it was slightly too far out. Day receptionist we nicknamed happy chappy because she def wasn’t! Afternoon/evening receptionist was fantastic, he was even speaking mandarin. And our rooms weren’t cleaned until 4pm and not properly.

Couples - 26/07/2018 TripAdvisor review
« Good experience overall »

It was a good location. The guest room was nice and roomy. The shower was great!. Breakfast was very good with lots of variety.. One drawback was there was at least three large tour groups everyday that we stayed.

Craig S. Friends - 23/07/2018 AccorHotels certified review
« Very friendly staff, clean comfortable room. I would love to return next time in Salzburg »

Very helpful and informative staff on the front desk at check in. Keen to point out tours and attactions to visit as well as the best way to get around. The barman was also very friendly and chatty, despite seeming to have lots of work on and flying around. The room was comfortable, although in general I do find the rooms in most of the groups hotels to be a little stuffy with poor airflow since there is never functional aircon. Also again with the hotel group, it doesn't matter where I keep my room card, I have to get it reactivated everyday, as did my friend.

James H. Families - 22/07/2018 AccorHotels certified review
« Satisfactory, with a good location »

The hotel was nice, but the food ithe hotel was not very good. The staff always tried to be accommodating to our request, but seemed to always be overwhelmed...perhaps understaffed? Perhaps needing better training by the management team?

Stefan Y. Business - 14/07/2018 AccorHotels certified review
« Very good service »

Hotel room was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Y., thank you for taking the time to share your feedback regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. We hope to welcome you back to our hotel very soon. Best regards Sabrina Meyer Guest Relations & Social Media Relais

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