Hotel - Mercure Hotel Trier Porta Nigra
Mercure Hotel Mercure Hotel

Mercure Hotel Trier Porta Nigra

4.0/5 991 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DUNLOP35 km / 21.75 mi JT INTERNATIONAL7 km / 4.35 mi MEAD VERPACKUNGEN6 km / 3.73 mi ROMIKA8 km / 4.97 mi WABCO STANDARD38 km / 23.61 mi
GKN WALTERSCHEID7 km / 4.35 mi LAEIS BUCHER6 km / 3.73 mi NATUS3 km / 1.86 mi VOLVO CONSTRUCT°9 km / 5.59 mi

Your meetings and events

Whether you are planning a meeting, conference or seminar, or would like to book the event area at our Mercure Trier hotel for a private function, you can always count on a high level of quality from our event service.The conference facilities at our CCH-certified hotel by the Porta Nigra offer modern technology, including WIFI. The five meeting rooms can be set up to suit your requirements and some can be combined, accommodatingup to 200 people comfortably. You can always rely on our professional support in planning and hosting your event - we will gladly take your requirements into account.

Mercure Hotel Trier Porta Nigra Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PORTA NIGRA 64 m2 3.1 m 38 15 24 25 32
CONSTANTIN 66 m2 3 m 40 15 20 25 24
SIMEON 67 m2 3 m 40 15 20 25 32
AUGUSTUS 89 m2 3 m 70 26 30 42 32
PAULINSAAL 106 m2 3.2 m 100 25 32 60 56
CONSTANTIN+AUGUSTUS 155 m2 3 m 160 35 50 80 64
    • Flipchart
    • Soundproof
    • TV with VCR
    • Video camera
    • Syndicated room
    • Screen
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 106 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,198 reviews

Our guest reviews for
Mercure Hotel Trier Porta Nigra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 991 reviews
Charles L. Couples - 11/06/2019 AccorHotels certified review
« A great stay »

Nice room, attentive staff, excellent breakfast, 1st class location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our Breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Anja Ahnen General Manager

Alex L. Solo - 31/05/2019 AccorHotels certified review
« Location & Service »

Hotel is located just in front of the Porta Negra, walking distance from the main shopping streets and the staff are great, service is overall excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Trier Porta Nigra, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Anja Ahnen General Manager

Couples - 28/05/2019 TripAdvisor review
« Good views and excellent food »

Hotel overlooking the Porta Nigra was convenient to the town (just across the road) and railway station. The room was a little tired but still good value for money, and the restaurant food was consistently very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your visit and for taking the time to review your stay with us. We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the restaurant food in particular. We hope to welcome you as our guest soon again. Best regards, Anja Ahnen General Manager

Anonymous Couples - 27/05/2019 AccorHotels certified review
« Relaxed visit in a beautiful setting. »

Simple to find the hotel, easy to park the car, glorious views of Porta Nigra. Staff very friendly and good food, comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the food in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Anja Ahnen General Manager

Ashley Couples - 25/05/2019 AccorHotels certified review
« Friendly staff, nice room, great breakfast »

Great location, helpful and friendly staff, somewhere safe to park our cycles. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the lovely remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Anja Ahnen General Manager

Jan T. Business - 10/05/2019 AccorHotels certified review
« Hotel with excellent view »

The location just across Porta Nigra provide very good view to the monument. It is a pleasure to enjoy the view during breakfast. The staff is very service minded and the rooms are clean and quiet. Internet is very fast also. Good selektion of local wine in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Trier Porta Nigra, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the breakfast, the food and the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Anja Ahnen General Manager

Susan Couples - 08/05/2019 AccorHotels certified review
« An easily accessible hotel next to city attractions »

Very friendly and helpful staff, especially on reception. A larger than normal sized, well presented room. Reasonably priced parking in a prime position.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Anja Ahnen General Manager

Vanw Families - 06/05/2019 AccorHotels certified review
« First visit to the historical city of Trier »

*tips- perhaps in the reception maybe needed some "extra" input in terms of hosptitality in general... *the room was nice and spacious and the only thing was the room too warm without a good AC *hotel is good located in the city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., I am very pleased that you took the time to review your visit with us at Mercure Hotel Trier Porta Nigra. Thank you for your positive review, the nice feedback on the room, and also for your critique and suggestions on improvement regarding the heating and our service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Anja Ahnen General Manager

Couples - 06/05/2019 TripAdvisor review
« Nice Stay »

Reception staff were very friendly and the Hotel is well positioned being only a short walk into the main shopping area. We did have a little problem or the Hotel did as we received a phone call asking us to move rooms as there was a problem with ours. as we were miles away driving the Hotel staff moved all our belongings to the next room and left us with a bottle of wine and chocolates. The only thing we did struggle with was getting the temperature right in the room for comfortable sleeping, it always seemed too hot for us but we should of probably asked for help. all in all a very pleasant stay in a lovely city.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for the positive review. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Anja Ahnen General Manager

Anonymous Families - 23/04/2019 AccorHotels certified review
« Nice stay »

Very nice view from our hotel room. Friendly and helpful staff, great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. v., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Anja Ahnen General Manager

J K. Friends - 23/04/2019 AccorHotels certified review
« An enjoyable stay close to all the sites »

We had a clean modern room with a lovely view of the Port Niagra, the only downside was the air conditioning was not turned on and it was an unusually hot weekend, which made sleeping a little uncomfortable at times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Anja Ahnen General Manager

M. Solo - 25/03/2019 AccorHotels certified review
« Very nice hotel and staff »

The room was very confortable and the staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Anja Ahnen General Manager

Steve Couples - 14/02/2019 AccorHotels certified review
« Highly recommend for Trier »

Great location, very nice room with wonderful view of Porta Nigra. Friendly bar and staff, good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the view in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Anja Ahnen General Manager

Anonymous Couples - 13/02/2019 AccorHotels certified review
« nice hotel »

nice hotel but in some areas not up to date

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., herzlichen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Mercure Hotel Trier Porta Nigra zu bewerten. Es tut mir sehr leid, dass Ihnen unser Haus wenig zugesagt hat. Ich entschuldige mich aufrichtig für etwaige Unannehmlichkeiten und bitte um Verständnis für ein Hotel, das – obwohl noch sehr gut in Schuss – aufgrund seines Alters manch top-modernes Detail vermissen lässt und Abnutzungserscheinungen zeigt. Seien Sie aber bitte versichert, dass entsprechende Renovierungsmaßnahmen bereits diskutiert werden bzw. in Planung sind. Es wäre uns eine Freude, Sie wieder in Trier und bei uns im Hotel begrüßen zu dürfen. Mit herzlichen Grüßen, Ihre Anja Ahnen General Manager

Daniel Business - 27/01/2019 AccorHotels certified review
« Ok »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. Of course, I do acknowledge, that there is still “room for improvement” in tsome category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Anja Ahnen General Manager

Joyce T. Couples - 25/12/2018 AccorHotels certified review
« Joyce T. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for staying with us at Mercure Hotel Trier Porta Nigra and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Anja Ahnen General Manager

Couples - 23/12/2018 TripAdvisor review
« Wonderful location but the hotel is tired »

We have stayed in several hotels in Trier but the Mercure still has an unbeatable location overlooking the Porta Nigra. Inside though the building is feeling tired with our "superior" room lacking adequate heating and the shower panel leaking water. Cost cutting by replacing china mugs with paper ones adds to the general feeling that this hotel is now well past its best.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with my team. Please accept my apologies for the inconveniences you had to deal with. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Anja Ahnen General Manager

Anonymous Business - 21/12/2018 AccorHotels certified review

Very good, but difficulty in getting hot milk in the morning for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., I am very pleased that you took the time to review your visit with us at Mercure Hotel Trier Porta Nigra. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the service at breakfast (hot milk!). I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Anja Ahnen General Manager

James Couples - 15/12/2018 AccorHotels certified review
« Very satisfactory in most areas. »

Staff very welcoming. Room of a high standard, except bed was not comfortable. The brasserie was busy and understaffed. After waiting for some time to be noticed we left and ate elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., I am very pleased that you took the time to review your visit with us at Mercure Hotel Trier Porta Nigra. Thank you for your positive review, the nice feedback, and also for your critique regarding especially the breasserie. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Anja Ahnen General Manager

James C. Couples - 11/12/2018 AccorHotels certified review

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Anja Ahnen General Manager

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