Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

4.0/5 1,536 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

EDS1.93 km / 1.2 mi FESSEL-GFK0.1 km / 0.06 mi LOCTITE0.97 km / 0.6 mi PLAUT1.93 km / 1.2 mi SIEMENS0.9 km / 0.56 mi TELE.RING0.97 km / 0.6 mi
ELI LILLY0.48 km / 0.3 mi HENKEL0.7 km / 0.43 mi MOTOROLA1.45 km / 0.9 mi SCHWARZKPOPF0.97 km / 0.6 mi T-MOBILE0.97 km / 0.6 mi ZEISS1.93 km / 1.2 mi

Congress centre

AUSTRIA CENTER5 km / 3.11 mi

Exhibition and convention centre

HOFBURG CONGRESS1.45 km / 0.9 mi

Exhibition centre

REED MESSE WIEN3 km / 1.86 mi

Your meetings and events

With WLAN Internet access, state-of-the-art technical equipment and natural light, the 4 function rooms at the Mercure Grand Hotel Biedermeier Wien seat 5 to 60 people.Take advantage of our professional consulting and organization services to help you hold all kinds of events and meetings. Creative coffee breaks are the perfect way to restore energy.Our professional staff help to ensure your event is a success.

Mercure Grand Hotel Biedermeier Wien Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRILLPARZER 38 m2 3 m 30 14 14 14 0
RAIMUND 47 m2 3 m 24 16 14 16 0
ZIEHRERSTUBE 50 m2 3 m 0 0 30 0 0
SCHUBERT 62 m2 3 m 60 25 22 34 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Office
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,450 reviews

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,536 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels
« It was OK »

Superficial cleaning and unrelaxed service...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Couples - 03/11/2019 Confirmed reviews AccorHotels
« Very good location, friendly staff, very clean. »

Very easy check in service, friendly and helpful staff. Very convenient location, especially to train station. Room was spacious and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Couples - 01/11/2019 TripAdvisor review
« Nice hotel, perfect for a short stay in Vienna »

This hotel is very conviniently located close to the Vienna Mitte train station, which is less than 20 mn away from the airport with the CAT train. It is also within walking distance from the city center, the Prater park, the Hundertwasser house and museum etc. Our room was comfortable and spacious. Breakfast was good and plentiful. We had dinner at the restaurant one evening and it was pleasant (they have traditional austrian food but also good vegetarian options). Staff is friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PatrickND94, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Martin Solo - 23/10/2019 Confirmed reviews AccorHotels
« Lovely quiet downtown location. »

Walking distance to everything. Safe. Old world charm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin S., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Gökhan K. Business - 23/10/2019 Confirmed reviews AccorHotels
« The bathroom »

I stayed at the room 353. If you have ever seen this room's bathroom, you will understand my dissatisfaction. The ceiling above the bathtub was so low that it was impossible to get into the bathtub. I could not take a shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for taking the time to share your feedback. I am very sorry that we could not meet your expectations to the room, especially to the bathroom. I would be very pleased if you would give us another chance to convince you of our house. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Vladimir Business - 23/10/2019 Confirmed reviews AccorHotels
« Best »

Very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Business - 23/10/2019 Confirmed reviews AccorHotels
« Satisfied but would not be my first choice to stay in Vienna »

Overall, the hotel met my expectations. The infrastructure was quite old and not what I would expect from a 4-star hotel. I have not had much contact with the hotel personnel to be able to evaluate. However, the little contact I had, the hotel personnel were nice. The breakfast was better than I expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Carolyn Friends - 17/10/2019 Confirmed reviews AccorHotels
« Quick stopover in Vienna »

We were returning to the US after a visit to Tanzania and decided to visit a friend. The hotel is close to the train that runs from the airport, making it an easy stop, even at 6 am! Staff took our bags to our room and offered professional, polite service. When my friend needed to book an additional night in our room, they were very helpful in making that happen. They also arranged for a ride to the airport. The location is near grocery stores, coffee shops, and restaurants, as well as a short walk to the metro lines. We were pleased with our choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Bruce P. Solo - 14/10/2019 Confirmed reviews AccorHotels
« short stay »

Just stayed a couple of night on my through, I found the place very pleasant, though the restaurant staff rude and not very helpful. I can not speak German, but only English. As international hotel chain, I would have thought speaking English would be helpful with the largee amount of international guests. Reception were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce P., thank you for your review and feedback. I am very sorry that we were unable to fully meet your expectations. I immediately forwarded your feedback on the friendliness of the restaurant staff to our F&B manager, as this of course does not correspond to our philosophy. I would be delighted if you would give us another chance to convince you of the quality of our service in general. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Emmy F. Couples - 12/10/2019 Confirmed reviews AccorHotels
« Good location but not as nice as I expected »

Location was great. Close to Wien Mitte station for CAT from airport. Very quiet and peaceful. Room was a bit disappointing. Decent size but quite dark. Could do with an upgrade. Bed was very hard. Good choice at breakfast but it was always pretty busy. Nowhere to sit on the first morning. Food in the restaurant was disappointing and the service extremely slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edith E., thank you for your review and feedback. I am very pleased that we were able to surprise you with our central location. On the other hand, I am sorry that we were not able to fully meet your expectations regarding the room. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Scott Couples - 12/10/2019 Confirmed reviews AccorHotels
« Nice place »

Very clean. Centrally located. Good restaurant. Helpful staff. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Holly E., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you for your recommendation. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Cristina B. Friends - 06/10/2019 Confirmed reviews AccorHotels

It was an overall pleasant stay, extremely appreciated the good night sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Cynthia M. Families - 06/10/2019 Confirmed reviews AccorHotels
« Amazing stuff »

We arrived early from the US and went to the hotel to drop our stuff until check in. Ee arrived and they were very nice to so the check in paper work right away. We went out an dcame back around 2 and they told us all our stuff was already in the room. Only gave us the keys and we were all set. They made the check in process very smooth. Staff was very friendly and helpful all the time as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Dr B. P. Business - 04/10/2019 Confirmed reviews AccorHotels
« Great hotel! »

We had two bites of the cherry, so to speak: a 2-day stay and another overnight. The hotel has a lot of character and we found it quiet, comfortable and handy to everything. We also thought the breakfast was superb and the staff were always highly professional, efficient, helpful and friendly. One weird thing was finding a Brown Recluse spider in our first room. Since these are venomous and can cause severe tissue necrosis, it was summarily killed. We presume it came out of the suitcase of a US visitor. It was a certainly a fortunate discovery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin P., Thank you for your review and feedback. Unfortunately I can't understand the situation you described about the spider afterwards. Please always inform us during your stay, if something is not to your satisfaction, because only then we can react immediately for you. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Gerald Families - 03/10/2019 Confirmed reviews AccorHotels
« Dissatisfied »

- I tried to book a room for for people which was not accepted (3 maximum). It turned out that our suite had plenty of space and four beds. - The minibar was empty upon our arrival. - WiFi did not work. When I asked at the reception if they can reboot the system, I've got a very shrift response: "There is nothing we can do. You'd have to come down to the reception and use the WiFi there." - I have stayed in many Mercure hotels before. This stay was our worst overall experience so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald P., thank you for your review and feedback. I am very sorry that we were generally unable to meet your expectations. If you have any questions regarding your reservation, please do not hesitate to contact our team at 01/71… or H5… Please inform us during your stay if something is not to your satisfaction, because only then we can react immediately. I apologize very much for the behavior of the reception described by you. Of course this does not correspond to our standard. I would be very pleased if you would give us another chance to convince you of our service quality. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Branislau Business - 02/10/2019 Confirmed reviews AccorHotels
« Very good hotel, walking distance to everywhere »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Branislau F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Colm Solo - 01/10/2019 Confirmed reviews AccorHotels
« Hidden Gem »

Lovely hotel In a great location decor/furnishings in room adds to the character of the building, it’s within walking distance to trains and metro plenty of coffee shops restaurants in area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colm John O., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

George C. Couples - 01/10/2019 Confirmed reviews AccorHotels
« I enjoyed it a lot »

The hotel is situated in a very nice location, in one of the most convenient areas of. Vienna. The rooms are comfortable and large with all the amenities . The staff are very helpful, though there is some waiting in the reception due to many customers. Probably you need more staff in the reception area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Xyz Business - 29/09/2019 Confirmed reviews AccorHotels
« Experience at Mercure Biedermeier »

I enjoyed the the experience at Mercure Biedermeier. The atmosphere, silence and garden/terrace were exceptional. I'm not a fan of carpet, which was everywhere. A bit of a labyrinth with stairs to find the room. The elevators were slow to appear. The kitchen was able to consider special diets, service was rather slow. Overall I'm very satisfied with my experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Business - 27/09/2019 Confirmed reviews AccorHotels
« Very good! »

Stay was good, room was spacious and comfortable. Breakfast was good but not enough room to sit down on the premises and staff was not always spaking English which made things as easy as asking for a bottle of water hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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