Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

4.0/5 1,510 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Solarium
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

EDS1.93 km / 1.2 mi FESSEL-GFK0.1 km / 0.06 mi LOCTITE0.97 km / 0.6 mi PLAUT1.93 km / 1.2 mi SIEMENS0.9 km / 0.56 mi TELE.RING0.97 km / 0.6 mi
ELI LILLY0.48 km / 0.3 mi HENKEL0.7 km / 0.43 mi MOTOROLA1.45 km / 0.9 mi SCHWARZKPOPF0.97 km / 0.6 mi T-MOBILE0.97 km / 0.6 mi ZEISS1.93 km / 1.2 mi

Congress centre

AUSTRIA CENTER5 km / 3.11 mi

Exhibition and convention centre

HOFBURG CONGRESS1.45 km / 0.9 mi

Exhibition centre

REED MESSE WIEN3 km / 1.86 mi

Your meetings and events

With WLAN Internet access, state-of-the-art technical equipment and natural light, the 4 function rooms at the Mercure Grand Hotel Biedermeier Wien seat 5 to 60 people.Take advantage of our professional consulting and organization services to help you hold all kinds of events and meetings. Creative coffee breaks are the perfect way to restore energy.Our professional staff help to ensure your event is a success.

Mercure Grand Hotel Biedermeier Wien Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRILLPARZER 38 m2 3 m 30 14 14 14 0
RAIMUND 47 m2 3 m 24 16 14 16 0
ZIEHRERSTUBE 50 m2 3 m 0 0 30 0 0
SCHUBERT 62 m2 3 m 60 25 22 34 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Office
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,276 reviews

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,510 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 10/09/2019 TripAdvisor review
« Pluses and minuses »

The biggest gripe I have about this hotel was the size of the room. You could say truth in advertising was in short supply in terms of the photos on their website for the room we booked. It was more like a Box room with a bathroom attached. One side of the bed was up against the wall and not much room on the other side. It was very cramped and for a three night stay wasn’t the most pleasant place to stay. I have stayed in Accor hotels before and have never been disappointed with the rooms before. There were definite pluses: the staff for the most part were excellent, friendly and helpful. The room was immaculate. The food in the restaurant was excellent. The location was good - only a couple of blocks from the underground and for those who like to walk, 15-20 minutes from the centre; also near parks, cafes and other shops.

Martin B. Couples - 09/09/2019 AccorHotels review
« A weekend to relax »

I am a regular guest at this hotel. It is always a pleasure and continues to supply a very high standard of service. Excellent rooms, food and staff. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Sharon Business - 09/09/2019 AccorHotels review
« Wonderful »

Cleaning could have been a little better in room.

Laura Couples - 05/09/2019 AccorHotels review
« We felt relaxed and pampered. »

The staff was very friendly and helpful. Food in the restaurant was quite good. Thank you for the complementary drinks when our room wasn't ready at the time of check in. Room was very clean and comfortable. Amazing bathroom!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Families - 04/09/2019 AccorHotels review
« Luggage support »

It was a good stay, yet you beed to hire more staff, i was surprised to not find anyone helping me with thr bags although you are located after long corridor frkm the street access and you are a big chain and knows well the customer support

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fayrouz S., thank you for your review and feedback. Of course, we will be happy to help you transport your luggage at any time. Please just let us know it. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Mariam Families - 03/09/2019 AccorHotels review
« It was execllent service »

The hotel is very nice as a decoration from outside and inside .also its near from main transport like metro,bus ,tram and train for airport.the room is always clean .the breakfast is very good ,its open buffet and serves exellent food Staff are friendly with guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ileana M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Business - 01/09/2019 TripAdvisor review
« Excellent service in charming location »

I stayed several times in this hotel as it is conveniently located near the CAT airport train station and tram line 0 which provides direct access to the central rail station (Hauptbahnhof). One can also easily walk to central Vienna (1. Bezirk). The hotel is located in a charming Biedermaier style parallel buildings on both sides of a narrow alleyway. This means that some of the rooms are a bit dark but otherwise they are fine. There is a restaurant in the hotel and another, traditional one at the entrance to the alley and plenty of restaurants and cafes nearby. The staff in the reception was friendly and competent.

Ayyad H. Couples - 30/08/2019 AccorHotels review
« Greate location , nice decoration ,lovely stuff »

Clean, queit, near market, near bus and metro stations, elegant and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayyad H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Veronika F. Business - 26/08/2019 AccorHotels review
« Veronika F. »

I did not like layout of the room furniture in 322, bad was very small and not very comfortable. Also the bath was not in the best place in the bathroom. Shower was broken, in had to be fixed during my stay. Room was very dark. Breakfast was very nice and stuff very kind and helpful. Room was clean. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronika F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I'm very sorry we couldn't meet your expectations for the room. Please always let us know during your stay if something is not to your satisfaction, so that we can find a solution for you if necessary. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Stefan P. Business - 23/08/2019 AccorHotels review
« Wonderful stay »

Love the place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Solo - 21/08/2019 AccorHotels review
« Ms »

Comfortable, clean, well situated, very nice staff. Just two suggestions: - more milk in the room - and a coffee bar or somewhere where I could have a light and cheaper breakfast rather than the 17 Euro buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susi W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Julian Couples - 21/08/2019 AccorHotels review
« Great hotel for visiting Vienna »

We had a privilege room to the back of the hotel which was quiet and the air conditioning worked a treat in the hot weather. Although not in the centre, the hotel is close (short walk) to the CAT Landstrasse station (direct train to the airport) and Rochusgasse metro. A travel pass gives very easy access from the hotel around Vienna. Landstrasse also has direct links to Wein Hauptbahnhof where we picked up the train to Budapest. The hotel straddles a narrow street lined with tables and suspended umbrelas and has a small courtyard by the restaurant which was great for dinner. The hotel has a nice small hotel feel but is actually quiet sizeable. The room was a good size and was made up and re-stocked each day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Ian Solo - 14/08/2019 AccorHotels review
« A great, but short, stay »

Very good. Check in went well and enjoyed a beer in the bar later. But only stay one night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Alexander M. Families - 11/08/2019 AccorHotels review
« Love it »

Love walking in the alley with umbrellas. The breakfast garden is also great. Free drinks everyday is always nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

R T. Couples - 09/08/2019 AccorHotels review
« Another enjoyable visit »

As before found the staff very welcoming and helpful, the room comfortable (though the outlook was disappointing) and the facilities good. The broken lifts were dealt with well and very quickly, a minor upset in what was another pleasant and enjoyable visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Paul E. Families - 07/08/2019 AccorHotels review
« Excellent accommodations!!! »

Very nice and clean Hotel. The breakfast buffet was excellent and had a garden patio. The staff was very helpful with directions and activities in the area!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Allen E., thank you for your review and feedback. In addition, we are very pleased about your recommendation. We would be very pleased if we could welcome you again on your next trip to Vienna. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Luca Business - 07/08/2019 AccorHotels review
« Short business trip »

The hotel set up is one of the nicest I've visited. I liked the small alley with the colored umbrellas, the outside breakfast area. Breakfast was of good level, as was the bedroom. I do not necessarily like the split of bathroom and toilet, but I guess that this is a matter of country and preference. One thing, not referring to this hotel, but to the entire Accor hotel network that I've visited recently. I was very fond of the colored pencils that I used to find in all hotels like Mercure, Novotel and Ibis. Now they disappeared. I don't understand why, and I can't believe that this is really saving a lot of money compared to leaving your customers without a nice and useful gadget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luca N., thank you for your review and feedback. We are very happy about your praise. It is very nice that you have felt at home with us all around. Of course we still have our Mercure ballpoint pens and pencils. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Irina Friends - 06/08/2019 AccorHotels review

Super people at reception, perfect breakfast, very friendly. Minuses : - no slippers at room - no standard set like needle and threads - empty mini bar!! it is awful!! I want to drink water and ready to pay , but her eis no it in my room (+ other standart food drink in mini bar)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svitlana L., thank you for your review and feedback. Your praise the words to the reception, to breakfast and to friendliness I pass on very gladly. Depending on the room category, the minibar is included in the room price or not. If this is not included, we will be happy to fill it on request (as described on the card). I'm very sorry that you didn't find any slippers in the room. Of course we would have handed them to you later. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Families - 05/08/2019 AccorHotels review
« Nice and delicious »

The reception was really nice and the breakfast was extremely delicious!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Katrin Business - 04/08/2019 AccorHotels review
« cosy room, friendly and attentive staff »

I had a nice, clean and cosy room. The receptionist welcomed me and made me feel at home. A pleasant experience as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrin J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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