Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

4.0/5 1,481 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pets allowed 9  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Solarium
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

EDS1.93 km / 1.2 mi FESSEL-GFK0.1 km / 0.06 mi LOCTITE0.97 km / 0.6 mi PLAUT1.93 km / 1.2 mi SIEMENS0.9 km / 0.56 mi TELE.RING0.97 km / 0.6 mi
ELI LILLY0.48 km / 0.3 mi HENKEL0.7 km / 0.43 mi MOTOROLA1.45 km / 0.9 mi SCHWARZKPOPF0.97 km / 0.6 mi T-MOBILE0.97 km / 0.6 mi ZEISS1.93 km / 1.2 mi

Congress centre

AUSTRIA CENTER5 km / 3.11 mi

Exhibition and convention centre

HOFBURG CONGRESS1.45 km / 0.9 mi

Exhibition centre

REED MESSE WIEN3 km / 1.86 mi

Your meetings and events

With WLAN Internet access, state-of-the-art technical equipment and natural light, the 4 function rooms at the Mercure Grand Hotel Biedermeier Wien seat 5 to 60 people.Take advantage of our professional consulting and organization services to help you hold all kinds of events and meetings. Creative coffee breaks are the perfect way to restore energy.Our professional staff help to ensure your event is a success.

Mercure Grand Hotel Biedermeier Wien Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRILLPARZER 38 m2 3 m 30 14 14 14 0
RAIMUND 47 m2 3 m 24 16 14 16 0
ZIEHRERSTUBE 50 m2 3 m 0 0 30 0 0
SCHUBERT 62 m2 3 m 60 25 22 34 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Office
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 198 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,122 reviews

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,481 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 14/07/2019 AccorHotels certified review
« Short Stay in Vienna »

Very quiet, comfortable and great service from the reception team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

J. Business - 12/07/2019 AccorHotels certified review
« Cockroach in my bed »

I have been extremely desappointed by my stay this time in this hotel as I found a small cockroach under my bed cover …. I killed it but I Don't know if others were in the room (most probably!) if there are small Cockroach….then there surely the bigger ones! maybe I carried some other in my luagage ! I was in the room 370

Kk Friends - 12/07/2019 AccorHotels certified review
« Perfectly comfortable. »

We arrived in a heat wave. AC is not quite adequate for very hot weather, but that is no one's fault. Vienna is not accustomed to very warm temperatures. We noticed small bugs near our bed, on the floor, which may have been bed bugs, but we decided, nevertheless, to ask for a new room in case the room really was infested with bed bugs. We took a picture or two of them. Tiny black bugs. We were quickly and politely moved to a new room, and we appreciate that. So, all good... We will return for one more night on this coming Sunday.

Kathy Friends - 11/07/2019 AccorHotels certified review
« Lovely room in a great location in Vienna. »

We were very happy with our room (412). It was a good size with a separate lounge area and we even had a view down to the open bar area. The hotel itself had a great atmosphere with its old building and decor as well as the stone central courtyard walkway. It was so close to the main attractions most within walking distance. The staff were friendly and accommodating. Our tour started at the Hilton down the road but we preferred our stay here at the Grand Hotel Mercure Biedermeir.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Kay W. Families - 07/07/2019 AccorHotels certified review
« Excellent »

Excellent as always, I just wish you had rooms with just a shower in as I have mobility problems and find it difficult in climbing in an out of the bath for a shower. I did ask prior on one of the emails I got from Mercure asking about any requests but no response. This is only a small issue and wouldn't stop me from staying here again. It is so handy to visit my daughter as she lives 500yards away from hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay W., thank you for your review and feedback. I am very pleased that you felt comfortable with us. If you have any questions, please do not hesitate to contact us (H5…). We would be very happy to see you again. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Friends getaway - 07/07/2019 TripAdvisor review
« Charming, quiet hotel with boutique feel »

I stayed for three nights and really enjoyed it. The staff were fantastic and the whole place was very charming, with a walkway full of small shops and eateries right next to it, and a garden in the back. Two blocks away from the wein mitte station which has several subways as well as long distance trains. Sauna was excellent. Would love to stay there again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear skierdude000, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Couples - 07/07/2019 TripAdvisor review
« very good hotel »

This is very good hotel in a good and quiet location (in a city this is a real bonus). The property is well kept and maintained. the room and public areas were spotlessly clean. The hotel is 10 minute walk from the main rail station, that connects to the airport in 16 minutes. The old centre is a 20 minute walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Journey10838256171, thank you for your rating and your great feedback. I am very pleased that you have felt comfortable with us. We would be very happy to see you again. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Business - 04/07/2019 AccorHotels certified review
« Very good »

I choose to stay at this hotel, due to my prevous good experience, very convenient stay, clean room, proffesional staff, excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Kostadin Business - 03/07/2019 AccorHotels certified review
« Mr. »

Overall good experience, as previous time. Only the shower in the bath was situated so low, so it was almost impossible to use it (Roof over the shower is very low in room 332). It can be used only by kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Business - 03/07/2019 AccorHotels certified review
« Very uncomfortable room »

There is no way to take a shower. Not so clean towels. The A/C was not strong enough and smells bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel A., thank you for your evaluation and feedback. Your well-being and satisfaction are very important to us. For this reason, you are welcome to inform us at any time during your stay if anything is not to your satisfaction. This is the only way we can react and find a solution for you. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Charlie Couples - 01/07/2019 AccorHotels certified review
« Great stay »

Really nice hotel,all the staff we met were excellent and very helpful.The room was very good great design in a wine theme ,we really enjoyed the outside seating of your bar,we never had a chance to try your restaurant but will try next time we are in Vienna.many thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

John Business - 30/06/2019 AccorHotels certified review
« Great location, nice staff »

Good hotel well located, with nice staff, but somewhat overpriced compared to earlier stays

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anne Couples - 27/06/2019 AccorHotels certified review
« Great hotel, good location »

We loved the hotel and room decoration. Room comfortable, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Alin Business - 26/06/2019 AccorHotels certified review
« nice cozy rooms but a bit too small »

nice location of the hotel, very close to city center where is St. Stephan cathedral, but a bit to small rooms. However, I use the room only for sleeping. very low level of noise, so you can get a good sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Arupkumar B. Couples - 25/06/2019 AccorHotels certified review
« Great location. Comfortable »

The location was very convenient. Walking distance from almost everything a visitor to Vienna may wan to see. Rooms were very comfortable and the service correct and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pavle Families - 24/06/2019 AccorHotels certified review
« it was ok. »

dear Accor team, stay was ok. donk take this as critics, I will write things that you should improve. room was clean. on check in, service could be better. I arrived on Friday afternoon so maybe was change of shifts, but I had feeling that I was annoying lady on reception. on my question about my loyalty card, she said that she don't have information and don't know does it apply as I had special price.(I had special price, thank you for that) and person who knows that will come back on Monday morning. I was leaving on Sunday. also on breakfast, all juices and smoothies that you have homemade was old and you could felt acid. rest was ok. we were in bar and restaurant on Saturday and my feeling was that you miss personal to handle people. BR, Pavle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavle M., Thank you for your evaluation and feedback about your stay. I immediately forwarded your feedback on the check-in to our Rooms Division Manager. If you have any further questions, please feel free to contact us (H5…). I immediately forwarded your breakfast and restaurant feedback to our F&B Manager to check it. I would look forward to seeing you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Mark W. Couples - 23/06/2019 AccorHotels certified review
« Excellent Service »

Front desk staff were lovely, room was large and clean. Location was great, walking distance to the ‘Old Town’

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

N/a Couples - 22/06/2019 AccorHotels certified review
« Lovely »

Friendly and elegant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Gina Families - 21/06/2019 AccorHotels certified review
« Delightful cobbled passageway, comfortable beds . »

Very happy , I would recommend if you are looking for traditional style hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gina P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Angelo G. V. Business - 20/06/2019 AccorHotels certified review
« Should be better »

Hotel should be cleaner, especially in the common areas. Room run out of shower gel on day 1 (of 3). No replacement. Had to ask reception. I was given a shower gel kit. Staff was just barely correct. My experience with Accor Hotels is of nice and welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelo Guerra V., thank you for your review and feedback. I can assure you that cleanliness and hygiene are paramount in all areas of the house. I apologize for the inconvenience with the shower gel. We would be delighted to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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