Hotel - Novotel Freiburg am Konzerthaus
Novotel Hotel Novotel Hotel

Novotel Freiburg am Konzerthaus Hotel

4.0/5 1,968 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Indoor heated pool
  • Sauna
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 06:30-21:30

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALCON PHARMA9 km / 5.59 mi GE MEDICAL3 km / 1.86 mi PFIZER7 km / 4.35 mi ROMBACH VERLAG3 km / 1.86 mi ZANDER GMBH U CO7 km / 4.35 mi
DT TELEKOM2 km / 1.24 mi MICRONAS7 km / 4.35 mi RHODIA ACETOW AG7 km / 4.35 mi SICK AG20 km / 12.43 mi

Exhibition centre

FREIBURG5 km / 3.11 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

Novotel Freiburg am Konzerthaus Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KEHL 1 22 m2 2 m 15 0 10 0 0
KEHL 2 22 m2 2 m 10 0 10 0 0
LUZERN 1 22 m2 2 m 10 0 10 0 0
LUZERN 2 22 m2 2 m 10 0 10 0 0
ZÜRICH 22 m2 2 m 10 0 10 0 0
LUZERN 1 + 2 44 m2 2 m 30 15 18 18 0
KEHL 1+2 44 m2 2 m 30 15 18 18 0
COLMAR 88 m2 2 m 70 28 35 45 6
BADEN-BADEN 124 m2 2 m 100 30 35 65 6
BASEL - MÜLHAUSEN 144 m2 2 m 100 30 35 65 6
BASEL 268 m2 2 m 220 0 0 120 15
BASEL-MUEHLHAUSEN + BADEN-BADEN 268 m2 3 m 220 30 35 120 180
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 219 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 7,255 reviews

Our guest reviews for
Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,968 reviews
Y. T. H. Business - 11/09/2019 AccorHotels review
« Not a 4 star hotel »

Arrived at noon. Although official check-in time is at 3pm, staff did not even check for any room availability but outright rejected my check-in. I had to walk around for 3 hours to wait for check-in after a 16 hr travel from Singapore. Room had a musky smell and carpet was dirty.

Let's J. C. M. B. Business - 11/09/2019 AccorHotels review
« Old, dirty carpet and a smelly bathroom, but the breakfast was nice. »

The carpet desperately needs redone. The bathroom had a terrible odor. Not having air conditioning may have been standard for the region, but was tougher than usual during a hotter than normal week. The breakfast was nice. The front desk workers were nice.

Mrbs Families - 10/09/2019 AccorHotels review
« Very satisfying »

we had a pleasant stay at the hotel. Parking was convenient and minor issues were attended to quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you and your family very much for sharing your feedback regarding your visit at the Novotel Freiburg Am Konzerthaus. Also, thank you for the kind words regarding our parking and our quick reactions to issues. I appreciate you sharing your concerns about the bathtub situation, I will make sure that this will not happen again. I hope to leave you completely satisfied on your next visit. Best regards, Xavier Chanrion General Manager

Aisling Families - 09/09/2019 AccorHotels review
« Super hotel, very central »

Super hotel, central location with lovely breakfast.

Anonymous Families - 07/09/2019 AccorHotels review
« Customer Service was Excellent »

My wife and I checked in on the evening of 1 September 19 and I believe Rebecca helped. We asked two separate times to change rooms due to the forced air not seeming to work. She was very helpful in assisting us to find a suitable room.

Lital Families - 29/08/2019 AccorHotels review
« convienience »

The stay was comfortable, the smell in the rooms must be improved before arrival and responding to requests was not good

Dave Families - 29/08/2019 AccorHotels review
« It was good »

The hotel location is excellent you have all the facilities near . There is no air conditioning ☹️. The parking for the hotel gusts should be free.

Anonymous Business - 29/08/2019 AccorHotels review

nice hotel. Air condition not working!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for choosing the Novotel Freiburg Am Konzerthaus again and for sharing your feedback regarding your visit! I am glad that you were satisfied with your check-in, our staff and your check-out. Please be informed, that we do not have air conditioning equipped in our hotel. I am sorry that our cooling system was not up to your expectation. We are always happy to provide a fan if the room temperature does not suit your needs. Nevertheless we hope you decide to visit our Novotel again and we can leave you completely satisfied then. Best regards, Xavier Chanrion General Manager

Amani M. Families - 28/08/2019 AccorHotels review
« Nicw »

The hotel is very close to the city center and to the central station. The city center is very nice and worth to be visited especially Europa park for tee children and Titisee. Rooms are clean but we suggest to go out in the morning while the personal cleans because it's very loud and impossible to sleep. Breakfast was excellent with a lot of food for Everybody. For children is free. Personal is very friendly. We liked Layla and Ruby from the reception who always smiled and gave us information and Yoco from the restaurant who is very gently and polite with Everybody. We did not like the blonde woman at the reception (boss?) who always looked nervous and had no manner at all. Very bad is that there is no a/c in the room and it's extremely hot and fan helps just a little but not so much. there is no safe in the room just at the reception and you have to wait to get your stuff, this is very annoying. Please provide a/c and safe to have a better review.

Anonymous Families - 24/08/2019 AccorHotels review

Tea and coffee making facilities in the room would make for a better visit

Hadas Families - 20/08/2019 AccorHotels review
« nice hotel for a family stay »

the rooms are nice for a family. you should probably put a few more USB places in the room for charging phones and such. also the air conditioning in the room should probably work for cooling the room through the summer time. very good pool and breakfast experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you very much for sharing your feedback regarding your visit at the Novotel Freiburg Am Konzerthaus! I am happy that you and your family were satisfied with your room, our swimming pool and our breakfast. Also thank you for your comments regarding the missing USB ports. Please be informed that we do not provide air conditioning in our rooms but an air cooling system. Thank you for staying at our Novotel Freiburg Am Konzerthaus and we hope that you will consider us for your next family trip to Freiburg! Best regards, Xavier Chanrion General Manager

Anonymous Couples - 14/08/2019 AccorHotels review
« Comfortable stay and enjoyed upgrade. »

Convenient for town centre, comfortable room, good breakfast. Sauna next to pool leads to confusion as to attire in sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for choosing our Novotel Freiburg Am Konzerthaus for your visit and for reviewing your stay. I am glad that you were satisfied with our location, your room and the breakfast. I appreciate you sharing your concerns about the challenge our guests face when visiting our sauna. We will discuss this internally. We look forward to welcoming you back again in Freiburg in the future. Best regards, Xavier Chanrion General Manager

Andy R. Business - 12/08/2019 AccorHotels review
« Mr A R. »

A good stay as usual. Room was clean and comfortable and staff very polite and helpful

Ruth Families - 12/08/2019 AccorHotels review

Very good. the rooms were great and so was the breakfast

Anonymous Families - 11/08/2019 AccorHotels review
« Clean room and helpful staff. »

Really positive experience. The room was clean and comfortable. The staff were very helpful and kind.

Gregory Families - 10/08/2019 AccorHotels review
« Very pleasant stay »

We had a great stay. The staff is very friendly and helpfull. The accomodation is good and breakfast is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory, Many thanks for having stayed at the Novotel Freiburg Am Konzerthaus with your family for the first time and leaving such an outstanding review! It is always a pleasure receiving feedback like this and I will be very happy sharing your nice words about our staff, our accomodation and our breakfast with my team. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager

Anonymous Families - 10/08/2019 AccorHotels review
« Nice breakfast big , clean rooms and good location »

the staff at the hotel is very helpful nad welcoming. Nice breakfast' clean and big rooms and above all good location to get to the center of town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for chosing our Novotel Freiburg Am Konzerthaus for your visit. We very much appreciate your positive comments. I am glad that you were satisfied with our staff, the breakfast we offer and our great location. Thank you for staying at our Novotel and we hope that you will consider us for your next trip with your family! Best regards, Xavier Chanrion General Manager

Sebastian P. Families - 07/08/2019 AccorHotels review
« the night service was so bad. airsystem was notnworking and we had over 30 degrees with a baby in the room. no help nothing. »

breakfast team great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., First of all I would like to thank you for choosing the Novotel Freiburg Am Konzerthaus and sharing your feedback regarding your visit. I am glad that you were satisfied with our breakfast team, I will be happy to share your comment with them. Please accept my apologies for the inconvenience caused, especially in regards to our cooling system and our night service. For the unpleasantness, you will receive a little something on your Le Club Account in the next couple of days. We would be very grateful for another chance and hope to offer you a better stay next time. Best regards, Xavier Chanrion General Manager

Geert R. Families - 05/08/2019 AccorHotels review
« very good and frindly servic e and good hotel »

rooms should have more plugs, breakfast a little too busy, for the rest very good experience

Jacques P. Business - 01/08/2019 AccorHotels review
« ANOTHER GREAT STAY »

above 20th stay at the Novotel and always great. I was truly touched to get in addition of the usual GM greeting a personal card from the Guest Relation Manager and Team with some goodies This personal card was a very nice touch! Otherwise nothing else to say, just that the staff recognized me and the stay was short but great again Thank you and I shall be back JP

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