WIFI/Internet Access- A 5-minute walk from the old town and all the attractions
- Large and spacious rooms with a bathtub, also suitable for families
- Heated indoor swimming pool and sauna for relaxing
- Special offer for families and play area for children
- Central starting point for trips to the Black Forest, Europa Park, Switzerland and France
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking (Paying)
- Public indoor parking (Paying)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed 11 EUR
- 100% non-smoking hotel
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Languages spoken at the hotel
- German
- English
- French
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
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Laundry
- Dry cleaning / Ironing
- Laundromat (Nearby)
- Shoe shine machine
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Boutiques/shopping
- Cash machine (Nearby)
- Currency exchange (Paying)
Hotel location
Konrad Adenauer Platz 2
79098
freiburg
germany
- 1 4 5 6 : main station
- BASEL AIRPORT At 70km / 43.5 miles
- FRANKFURT AIRPORT At 280km / 174 miles
- FREIBURG At 0.1km / 0.06 miles
GPS : 47.995369, 7.841306
Companies and event centres nearby
Company
Exhibition centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| KEHL 1 | 22 m2 | 2 m | 15 | 0 | 10 | 0 | 0 |
| KEHL 2 | 22 m2 | 2 m | 10 | 0 | 10 | 0 | 0 |
| LUZERN 1 | 22 m2 | 2 m | 10 | 0 | 10 | 0 | 0 |
| LUZERN 2 | 22 m2 | 2 m | 10 | 0 | 10 | 0 | 0 |
| ZÜRICH | 22 m2 | 2 m | 10 | 0 | 10 | 0 | 0 |
| LUZERN 1 + 2 | 44 m2 | 2 m | 30 | 15 | 18 | 18 | 0 |
| KEHL 1+2 | 44 m2 | 2 m | 30 | 15 | 18 | 18 | 0 |
| COLMAR | 88 m2 | 2 m | 70 | 28 | 35 | 45 | 6 |
| BADEN-BADEN | 124 m2 | 2 m | 100 | 30 | 35 | 65 | 6 |
| BASEL - MÜLHAUSEN | 144 m2 | 2 m | 100 | 30 | 35 | 65 | 6 |
| BASEL | 268 m2 | 2 m | 220 | 0 | 0 | 120 | 15 |
| BASEL-MUEHLHAUSEN + BADEN-BADEN | 268 m2 | 3 m | 220 | 30 | 35 | 120 | 180 |
Our rooms
Superior Room
Enjoy more space! Our Superior Rooms offer plenty of space along with various extras: free premium WIFI, free minibar, Nespresso machine in the room, no additional charge for room service, bathroom with bathtub and VIP bathroom amenities with bathrobe.
Standard Room
Pure relaxation! Our comfortable Standard Rooms epitomize the sophisticated Novotel design, featuring minibar, free WIFI, desk, hair dryer, bathtub, cable TV and relaxing armchair with a separate desk.
- 219 rooms
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
The "Scotch Corner" bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 6pm to 1am, the bar accommodates up to 40 people.
Our guest reviews for
Novotel Freiburg am Konzerthaus
100% genuine reviews from our guests
Find out more
Dear Mrs. S., Thank you very much for your great review. Our housekeeping and service staff was very pleased with your words of praise! I have also forwarded your comment on check-in to the right place where the necessary measures are taken. We look forward to welcoming you back in Freiburg soon. Best regards, Xavier Chanrion General Manager
Dear Mr. E., thank you very much for your visit and the great review. I am glad that you fully enjoyed your stay with us and had a pleasant time at our hotel. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager
Dear Mr. S., thank you very much for your visit and the great revew. I am glad that you fully enjoyed your stay with us and were especially happy with our service, the cleanliness and the breakfast. I will be happy to share your excellent feedback with my team. We hope your next visit here in Freiburg will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager
Dear Mr. G., thank you very much for your stay and the time taken to review your stay. Please allow me to apologize for the inconvenience with the cleanliness in your room. It is certainly unacceptable and you can be assured that I have already taken the necessary measures to address this incident. For the unpleasantness I credited 1000 points on your Le Club account and hope you accept my apologies. We hope to welcome you back in Freiburg and leave you entirely satisfied on your next visit. Best regards, Xavier Chanrion General Manager
Dear Mrs. O., We very much appreciate your positive comments regarding your stay at the Novotel Freiburg am Konzerthaus. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit here in freiburg will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager
Dear Mr. O., thank you very much for your visit and the good review. I am glad that you enjoyed your stay and were especially happy with our service and the cleanliness. However, I can understand your comments in regards to the usb port in the room and the variety in our breakfast. Please allow me to express my apologies for any inconvenience caused and be advised that there are already discussions for a future renovation including the rooms. I very much appreciate your improvement suggestions towards our breakfast and will discuss this matter with our chef. Thank you again for sharing your experience, and we hope your next visit will be to your full satisfaction. Best regards, Xavier Chanrion General Manager
Dear Chisato , On my behalf, but also on behalf of the staff I would like to to thank you for the kind words you sent us. I was very pleased to read that you passed your exams. Congratulations! My last exams were a long time ago, but I can imagine how disturbed your could feel, not being able to study one night before. A power cut off is almost always unexpected, but it was our duty to find a solution for you. Should you come back to Freiburg, then please don't hesitate to contact me. Best regards Xavier Chanrion General Manager
Dear Mrs. W., thank you very much for your visit and the time taken to review your stay. I am glad that the overall experience met your expectations, especially in regards to the reception service. I will share you rcomments with the relevant departments. However, please accept my apologies for the inconvenience with our restaurant and bar staff. It is surely not acceptable and I will take the approriate measures to address this matter. We hope to welcome you back soon in Freiburg and leave you completely satisfied on your next visit. Best regards, Xavier Chanrion General Manager
Madame V., Je vous remercie de nous avoir fait part de vos vos commentaires, à la suite de votre séjour au Novotel Freiburg Am Konzerthaus. C’est avec grand plaisir que je les ai partagés avec le personnel. Dans l’attente de vous accueillir de nouveau prochainement ici à Freiburg, je vous souhaite une bonne journée. Cordialement Xavier CHANRION Directeur
Dear Mr. N., thank you very much for your visit and the great review. I am glad that you fully enjoyed your stay and were especially happy with our location and the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager
Dear Mrs. J., it was our pleasure to welcome you back at the Novotel Freiburg Am Konzerthaus. Thank you very much for your review. Please accept our apologies in regards to the Le Club points. We credited the right points for your stay and for the Planet21 program. Unfortunately the electricity cut was in all the area and we were not able to prevent this incident. I very much appreciate your comments in regards to the room preferences and the gluten free items at the breakfast and will see how we can implement this. Looking forward to welcome you back in June and we hope to leave you entirely satisfied on your next visit. Best regards, Xavier Chanrion General Manager
Thank you very much for your comments. We are deeply sorry that you had to experience a double charge at our hotel. We looked into the matter and are currently working on refunding the extra charge back to you, we will confirm the refund to your email address. Please accept our sincerest apologies for this incident as well as the handling of our staff. We already took the necessary measures to avoid such inconveniences in the future. We hope to welcome you back at our hotel and would appreciate another chance. Best regards, Your Novotel Team
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
