WIFI/Internet Access- A 5-minute walk from the old town and all the attractions
- Large and spacious rooms with a bathtub, also suitable for families
- Heated indoor swimming pool and sauna for relaxing
- Special offer for families and play area for children
- Central starting point for trips to the Black Forest, Europa Park, Switzerland and France
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking (Paying)
- Public indoor parking (Paying)
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed 11 EUR
- 100% non-smoking hotel
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Languages spoken at the hotel
- German
- English
- French
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 8AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
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Laundry
- Dry cleaning / Ironing
- Laundromat (Nearby)
- Shoe shine machine
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Boutiques/shopping
- Cash machine (Nearby)
- Currency exchange (Paying)
Hotel location
Konrad Adenauer Platz 2
79098
FREIBURG
GERMANY
- 1 4 5 6 : main station
- BASEL AIRPORT At 70km / 43.5 miles
- FRANKFURT AIRPORT At 280km / 174 miles
- FREIBURG At 0.1km / 0.06 miles
GPS : 47.995369, 7.841306
Companies and event centres nearby
Company
Exhibition centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| BADEN-BADEN | 124 m2 | 2.6 m | 100 | 30 | 35 | 65 | 6 |
| BASEL | 268 m2 | 2.6 m | 220 | 0 | 0 | 120 | 15 |
| BASEL - MÜLHAUSEN | 144 m2 | 2.6 m | 100 | 30 | 35 | 65 | 6 |
| BASEL-MUEHLHAUSEN + BADEN-BADEN | 268 m2 | 3 m | 220 | 30 | 35 | 120 | 180 |
| COLMAR | 88 m2 | 2.3 m | 70 | 28 | 35 | 45 | 6 |
| KEHL 1 | 22 m2 | 2.3 m | 15 | 0 | 10 | 0 | 0 |
| KEHL 1+2 | 44 m2 | 2.3 m | 30 | 15 | 18 | 18 | 0 |
| KEHL 2 | 22 m2 | 2.3 m | 10 | 0 | 10 | 0 | 0 |
| LUZERN 1 | 22 m2 | 2.3 m | 10 | 0 | 10 | 0 | 0 |
| LUZERN 1 + 2 | 44 m2 | 2.3 m | 30 | 15 | 18 | 18 | 0 |
| LUZERN 2 | 22 m2 | 2.3 m | 10 | 0 | 10 | 0 | 0 |
| ZÜRICH | 22 m2 | 2.3 m | 10 | 0 | 10 | 0 | 0 |
Our rooms
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Superior Room
Enjoy more space! Our Superior Rooms offer plenty of space along with various extras: free premium WIFI, free minibar, Nespresso machine in the room, no additional charge for room service, bathroom with bathtub and VIP bathroom amenities with bathrobe.
Standard Room
Pure relaxation! Our comfortable Standard Rooms epitomize the sophisticated Novotel design, featuring minibar, free WIFI, desk, hair dryer, bathtub, cable TV and relaxing armchair with a separate desk.
- 219 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- 6 connecting rooms
- Extra bed in room for child
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.
- Mon
- Tue
- Wed
- Thu
- Fri
- Sat
- Sun
The "Scotch Corner" bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 6pm to 1am, the bar accommodates up to 40 people.
Our guest reviews for Novotel Freiburg am Konzerthaus
100% genuine reviews from our guests
Find out more
Thank you very much for your visit and the great review. I am glad that you enjoyed your stay with us and were happy with our staff and the rooms. We hope to welcome you back in Freiburg very soon. Best regards, Xavier Chanrion General Manager
Dear Mr L., I would like to thank you for having taken the time to send us your comments,following your stay at the Novotel Freiburg Am Konzerthaus. I very much regret the lack of professionalism illustrated by the mentioned examples and would like to apologize for his. I noted that you will be back in the hotel on Sunday evening. Therefore I would be very pleased to meet you personally at your convenience. Please let me know when it would be suitable for you. Looking forward to see you next week, Best regards Xavier CHANRION General Manager
Madame V., je vous remercie de nous avoir fait part de vos commentaires, à la suite de votre séjour au Novotel Freiburg am Konzerthaus. Je regrette profondément le manque de professionnalisme , voire de courtoisie dont nous avons fait preuve à votre arrivée. Vous pouvez etre assurée que je me suis personnellement entretenu avec la personne concernée à ce sujet. Par ailleurs, la forte occupation de l'hotel ce soir´-là ne nous a pas permis de vous proposer une surclassement. Celui-ci est si nous en avons la possibilité. Il est exact que nos chambres standard ne disposent pas de bouilloire pour le thé et le café. Celle-ci peut etre apportée dans la chambre sur simple demande auprès de la réception. Enfin, Je suis heureuix de vous annoncer que 1000 points seront crédités sur votre compte Le Club Accor Hotels. Dans l’attente de vous accueillir de nouveau prochainement ici à Freiburg, je vous souhaite une bonne journée. Cordialement Xavier CHANRION Directeur
Thank you very much for your stay and the review. I am glad that you liked our restaurant services. However I am sorry that our room and the parking rate was not to your expectations. I appreciate your suggestion and will review the room facilities. As for the parking fees I would like to advise that these are the standard rates in Freiburg. We hope to welcome you back in Freiburg soon and leave you entirely satisfied on your next visit. Best regards, Xavier Chanrion General Manager
Dear Mr. F., thank you very much for chosing the Novotel Freiburg Am Konzerthaus again and for taking the time to review your stay. I am very glad that you fully enjoyed your visit and will be happy to share your positive feedback with my team. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager
Dear Mr. J., thank you very much for your visit and the great review. I am glad that you fully enjoyed your stay with your family. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit here in Freiburg will be as pleasant as the previous one. Best regards, Xavcier Chanrion General Manager
Dear Mr. A., it was a pleasure to welcome you back at Novotel Freiburg Am Konzerthaus. We very much appreciate your review and comments. I am glad that you had a good time with us and will be happy to share your feedback with my team. However, please allow me to express my apologies in regards to the technical issues with the lift and the water dispenser. I can assure you that it was a coincidence that the dispenser was also out of order last year during your stay. We are taking care of it with our technical department. Thank you again for sharing your experience, and we hope your next visit will be to your full satisfaction. Best regards, Xavier Chanrion General Manager
Dear Mr. H., it was our pleasure to welcome you back at the Novotel Freiburg Am Konzerthaus. I am very sorry that this stay didn't meet your expectations, especially in regards to our ventilation system in the room. Please allow me to express my sincerest apologies for this incident and be assured that our technical department was informed of this issue. I credited 1000 points on your Le Club account for this inconvenience and hope you will give us the opportunity to better serve you in the near future. Best regards, Xavier Chanrion General Manager
Dear Mr. C., thank you very much for your visit and the great review following your stay at the Novotel Freiburg Am Konzerthaus. I am glad that you fully enjoyed your stay with us and you were happy with all our services. I will be very happy to share your comments with my team. We all look forward to welcome you back in Freiburg soon. Best regards, Xavier Chanrion General Manager
Dear Mr. B., thank you very much for your visit and the great review. I am glad that you enjoyed your stay to the fullest and were happy with our services, especially in regard to our staff and breakfast. I won't miss to share your positive comments with my team. We hope to welcome you back soon in Freiburg and wish your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
